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Zendesk Upwork freelancers typically receive a client rating of 4.63.

Last updated: September 1, 2015
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  1. Merian Malasaga

    Merian Malasaga Agency Contractor

    Experienced Customer Service

    Philippines - Tests: 4

    I have over 9 years of experience in the customer service department. I came in as a customer service representative and eventually got promoted as a team manager. I handled Voice Support, Inbound Sales, Email and Chat support as a team manager. Being in the customer service department for more than 9 years, I know it is very important to have an exceptional customer service skills for a company's growth and survival.

    Associated with: TRISIS Contact Solutions

    $5.56 /hr
    1,175 hours
  2. Ma. Cecilia Baugbog

    Ma. Cecilia Baugbog Agency Contractor

    Customer Support and Sales Representative

    Philippines - Tests: 2

    I have been working for 25 years with various companies. 15 years of it is related to Sales and Customer Service. I am a very hard working and positive person. I can easily adapt to new concept and ideas pertinent to completion of task.

    Associated with: POWER HOUSE

    $5.00 /hr
    406 hours
  3. Oana Calugar

    Oana Calugar

    Experienced Customer Support Representative

    Romania - Tests: 1

    I have 5+ years of experience in remote Customer Service assisting U.S. and European customers. I was Head of Customer Support for a growing and innovative European startup for one year. I'm familiar with various customer support tools and I can provide e-mail and ticket and phone support. I can setup your customer support tools and operations if you're just getting started with support.

    $22.22 /hr
    0 hours
  4. Lesley Anne Korine Arao

    Lesley Anne Korine Arao

    Customer Service Representative

    Philippines - Tests: 1

    I've worked in the BPO Industry for a decade. Handled different accounts and line of businesses. I'm very good at multitasking and time management. Strengths: - Multitasking - Fluent in English - Handled outbound, inbound, chat and email support - Trainer for English Proficiency Program - Good in Sales and Customer Service

    $4.00 /hr
    9 hours
  5. Althea C.

    Althea C.

    Digital Content Manager, Virtual Marketing Assistant, Wordpress

    Sweden - Tests: 1

    With over 7 years of extensive online and creative experience in Digital Marketing Communications, I specialize on: - Customizing, managing and maintaining Wordpress/CRM websites - Digital product automation setup & launch - Managing digital data and library of video/written content, with vast experience in the e-Learning industry - Developing efficient systems and processes to administer new technology - Structuring email campaigns and managing delivery - Creating, developing and implementing content strategies, social media syndication processes (including SEO/SEM) - Curating website content - Digitalizing offline content - Creating content for online and offline use Currently learning: the Product Launch Formula I have experience working with the following systems: - Wordpress, Optimize Press - Ontraport - Kajabi - Zendesk - Kaltura - 1ShoppingCart, Aweber, Mailchimp -, Premium Web Cart - Amazon FBA/Seller Central, Amazon S3 - Teamwork, Basecamp - HTML, CSS, FTP Other skills include: Creatives • Print & Digital Media • Advertising Design lay-out and create graphic design for publications, newsletters, advertising campaigns and marketing collateral. Develop, create and edit videos and podcasts in multiple formats for online syndication. I have proven solid leadership skills that involve managing, delegating and motivating teams to achieve their objectives. I am able to work on own initiative or as part of a team and can deal with administrative duties competently, communicating with management, internal departments, staff, customers and vendors to coordinate overall marketing efforts. I am highly organized, a self-starter, problem solver, reliable, efficient and meticulous. A writer by default with a keen eye for detail. A perfectionist to a fault.

    $20.00 /hr
    0 hours
  6. Paula W.

    Paula W.

    Virtual Assistant - Legal & Small Business Support

    United States - Tests: 4

    Strong skill set in legal and small business start up support. My background includes 27 years of gainful employment in the legal field as a Paralegal and Office Manager. My legal focus included elder law, estates, Medicaid and VA applications, defense insurance malpractice cases, criminal and family law. I then started to work independently in 2013 supporting small businesses and attorneys. I have had the unique opportunity to work with a law firm from its original start up operation and participate in the firm's growth and success for three years. Currently, I provide VA support to a strong e-commerce company that is in its third year of steady growth. If you are an attorney or small business that is looking for support and growth, I can provide excellent, guaranteed satisfaction services. I have a sharp mind for business. I currently assist a growing ecommerce company by providing customer support, marketing, CPC, CPM, social media management, accounting and project management. I have been a Power Seller on Ebay since 2002 with 100% feedback score of 600 clients (my part time fun). If you want to move your business to the next level, or need support in managing your company, I am happy to review your needs and discuss how I can be of service to you.

    $20.00 /hr
    0 hours
  7. Diana Choi

    Diana Choi Agency Contractor

    Freelancer Promotion at Upwork

    United States - Tests: 1 - Portfolio: 2

    I have experience in developing effective strategies for brands to influence target audiences, increase brand awareness, and grow user base. I've managed projects and marketing campaigns through social media channels and formed partnership with key influencers to increase sales in US market.

    Groups: Pro Customer Service

    Associated with: Curation Team

    $25.00 /hr
    0 hours