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Many of our freelance customer service reps have experience in large call centers around the world, and are ready to bring their professional experience to help your business.

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Customer service Job Cost Overview

Typical total cost of Upwork Customer service projects based on completed and fixed-price jobs.

Upwork Customer service Jobs Completed Quarterly

On average, 1,322 Customer service projects are completed every quarter on Upwork.

1,322

Time to Complete Upwork Customer service Jobs

Time needed to complete a Customer service project on Upwork.

Average Customer service Freelancer Feedback Score

Customer service Upwork freelancers typically receive a client rating of 4.69.

4.69
Last updated: August 1, 2015
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  1. Jennifer Gabuya

    Jennifer Gabuya Agency Contractor

    Supervisor, Trainer, Customer Service Expert, Sales and Marketing

    Philippines - Last active: 1 day ago - Tests: 4

    I am a highly skilled customer service specialist and my main goal is to provide excellent service accurately and professionally. I have over 4 years experience working as a customer service representative in a BPO industry and 2 years of combined experience as a supervisor and a product trainer. I focus on how to best exceed my clients expectations and I'm a very passionate person when it comes to work.

    Associated with: JobHub

    $5.56 /hr
    1,899 hours
    5.00
  2. Ma Gliceria Villeza

    Ma Gliceria Villeza

    VA, Team Leader, Web Research Specialist, Data Analyst, Logistics

    Philippines - Last active: 6 days ago - Tests: 9 - Portfolio: 7

    I have 10 years of Corporate working experience in the fields of Customer Service, Operations and Supply Chain management. I've been working as an online freelancer for the past 3 years handling a variety of projects with focus on Data research, Data analysis, Logistics, and other Administrative functions. I consider my Corporate and Freelancing values, skills and accomplishments as the backbone of my career, and these will benefit me in bringing significant contribution to the organization that I'll be working with. Here's a detailed overview of the tasks I've handled. ** Team Leader ** Customer Service/Support (Email, Phone) ** Web research ** Data Analysis ** Data Entry/Data Collection ** Post content on web blogs ** Inventory/Shipping and Logistics ** Supply Chain Management ** Email handling ** Order processing ** Experienced using the following tools: Microsoft Office, Mfg-Pro system, Zendesk, Wordpress, GoogleDocs/Spreadsheets/Forms, Producteev, Smartsheet, Sage50, Lotus Notes, Bluehost webmail, LeadInsite, StatCounter, LinkedIn, Rapportive, Mailtester, Registercompass, Netpeak, Godaddy, Ahrefs, TBSolutions, Domaintools and other in-house CRM applications I am interested in handling diverse roles that can well suit my qualifications wherein I can be instrumental in the growth and success of the organization.

    $5.56 /hr
    3,801 hours
    5.00
  3. Dan Catana

    Dan Catana

    Reporting Analyst, Data Manager, VA+

    Romania - Last active: 4 days ago - Tests: 1 - Portfolio: 2

    Thank you for your interest in my profile. I believe if you work really hard and you're kind, amazing things can happen. I intend to treat myself and my work with fairness and seriousness. There is no project too big or too small! My skills reflect in the Elance tests results. I am a reporting analyst with talent in customer service, graphic design, quality assurance, communication and sales. Extended knowledge of Excel and related Office specialty. Complete in Photoshop and Premiere editing software. Intelligent, articulate and driven to succeed, I'm always equal to the task and eager to expand my horizons. With optimal turn-around time and extremely budget conscious pricing, your satisfaction is my ultimate concern.

    $10.00 /hr
    5,387 hours
    4.97
  4. Yliana C.

    Yliana C.

    VIRTUAL ASSISTANT/ DATA ENTRY WORKER/RESEARCHER

    Philippines - Last active: 2 days ago - Portfolio: 7

    I am a Bachelor of Science in Information Technology graduate.I have made good use of my knowledge in computers,its applications and components in working as a Store manager for 2 years and in my online job. I have handled tasks in Data Entry, Web Research, Translation, Audio Transcription,Proof reading and Editing, Excel Spreadsheet Editing, Data Scraping and collating and other Administrative type of jobs. I am used to working under pressure and independently under minimum supervision.

    $4.00 /hr
    2,390 hours
    4.83
  5. Shereen M.

    Shereen M.

    You want it i have it for you!

    Malaysia - Last active: 5 days ago - Tests: 16 - Portfolio: 9

    I have an extensive experience in Customer Service, Sales, Appointment Setting,Data Entry,Lead Generation and Online Researcher.I have been handling several accounts from sales to customer service. Part of my responsibility is making sure that the client or the customer was able to understand about the service that we are offering to them, I always make sure that i make business easy and quick by having a solid understanding and strong knowledge about the product. I always recognize their emotions by connecting and caring for what they feel. I make it a point to resolve their concern by identifying by unstated needs and providing flexible solutions. This has been my role for 6 Years as a Customer Service Representative, Administrative Assistant and Sales Representative. I make it a point to make sales at the end of the shift and create an extra ordinary experience with the customers.

    $13.00 /hr
    2,710 hours
    4.69
  6. Momer D.

    Momer D.

    Customer Service / Technical Support Representative / Recruiter

    Philippines - Last active: 12 days ago - Tests: 12

    I have endured in the BPO industry for more than10 years. I have ample knowledge and skill with customer service and technical support issues over the phone, through chat, and email. I believe I have due competence in communicating with clients in the most appropriate manner and I would love to continue working in a similar environment and to increment more experience for continuous progress and stable work.

    $7.78 /hr
    2,366 hours
    5.00
  7. Sharon Antoniano

    Sharon Antoniano

    Virtual Assistant/Data Entry/Customer Service Representative

    Philippines - Last active: 1 day ago - Tests: 2 - Portfolio: 3

    I am very dedicated, reliable and hardworking. Having good English communication skills both in verbal and written has given me the advantage of being at ease when speaking with customers. I am the type of person who needs less supervision when doing my job. I am a quick learner when it comes to work, accuracy for me is a must. Having worked in a call center industry for 6 years had given me the advantage of learning how to deal with customers. I am willing to offer my services for the betterment of your business..

    $3.89 /hr
    3,955 hours
    4.98
  8. Butz Canete

    Butz Canete

    VIRTUAL ASSISTANT, CSR, DATA ENTRY, TELEMARKETER, APPOINTMENT SETTER

    Philippines - Last active: 1 day ago - Tests: 7

    I'm looking for an opportunity where I can utilize my skill sets that I've garnered through the years working as a Customer Service Representative through several Business Process Outsourcing Companies. I've been handling accounts through customer service like Straight Talk, Charter Communications, and Comcast. I'm calibrated as to how this industry works; I'm also flexible as far as what type of job i will be assigned to. I’m a driven person. I will fulfill assignments that is expected of me. I’m also very trainable. Give me a task and I will give my 100% to accomplish it accordingly. I hope that I'll be beneficial to any organization that will see me as an asset and continue to have a long lasting and fruitful business relationship.

    $4.00 /hr
    3,706 hours
    5.00
  9. Romielyn S.

    Romielyn S.

    Team Leader/Excellent Customer Service & Sales Representative/VA/PA

    Philippines - Last active: 1 day ago - Tests: 3 - Portfolio: 3

    To be able to deliver quality and dependable services. Provide service for collections,customer service, data entry, admin works and all others. Committed to excellence and quality service. Romielyn is an experienced Call Center Representative with good oral and written communication skills. She worked in BPO companies in Pampanga and Metro Manila since 2006. One of the most recent jobs she had was a collection specialist for Capital ONE USA at IQOR Philippines, Customer Service & Sales for T-Mobile USA at Teletech Philippines . She also handled a position at Australian Business Financing Centre as an Expert Sales Consultant for Government Grants. She handled new hire training and floor support for complex customer concerns. Romielyn is willing to learn and expand her knowledge and skills to be an effective employee. A good leader and team player is what describes her best.

    $8.89 /hr
    5,413 hours
    4.84