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Zendesk Job Cost Overview

Typical total cost of Upwork Zendesk projects based on completed and fixed-price jobs.

Upwork Zendesk Jobs Completed Quarterly

On average, 63 Zendesk projects are completed every quarter on Upwork.

63

Time to Complete Upwork Zendesk Jobs

Time needed to complete a Zendesk project on Upwork.

Average Zendesk Freelancer Feedback Score

Zendesk Upwork freelancers typically receive a client rating of 4.71.

4.71
Last updated: August 1, 2015
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  1. Claire B.

    Claire B.

    Virtual assistant/Customer support-Zendesk/Linkedin Promotor

    Philippines - Last active: 1 day ago - Tests: 4

    I am in the customer service industry for four years now, office and home-based. I can work with a minimum supervision as an individual and as a team member. I have strong work ethics and high quality standards. I commit myself to anything that I do and I gotta be the best. I am flexible to any schedule and ready for training anytime.

    $4.00 /hr
    4,710 hours
    5.00
  2. Christine P.

    Christine P. Agency Contractor

    Professional Virtual Assistant, Customer Service, and Support rep

    United States - Last active: 1 day ago - Tests: 4 - Portfolio: 1

    In the past 16 years of work, life, and educational experiences: as a Customer Service, Sales, and Support Representative (by phone, email, ticket, messaging, and fax both B2B and residential), Lead Generator, Student of Marketing Management, and Mom, I have acquired many skills: Microsoft Office, building databases of decision makers, closing a sale, internet research, importance of time management, patience, and more... I am looking forward to our future endeavors, so just let me know exactly how I can help you make your company more profitable. A long term position is preferable, but definitely NOT a deal breaker. As your Professional VA FreelancerI am here to help put you and your company's best foot forward. Being an at home VA Freelancer is my full-time career and I will work hard for you.

    Associated with: oDesk Payroll, ToDoListDone

    $14.00 /hr
    5,382 hours
    5.00
  3. Ambika Kulkarni

    Ambika Kulkarni Agency Contractor

    Usability Testing/QA expert; Desktop/Web/Android/iOS Tester

    India - Last active: 2 days ago - Tests: 8 - Portfolio: 8

    Quality testing and quality delivery is my specialty. * 20+ jobs on ODesk with 5* ratings and 2000+ work hours. * 10+ years of total testing experience with various type of Testing & QA handled like Functional, UI, performance, Regression testing. * Expert in cross browser and UX testing * Experience includes Test case designing and execution, Defect management. * Experience in defect tracking tools like Mantis, Redmine, Bugzilla, Zendesk, Product Studio. * Project management tools used: Basecamp, Asana, Pivotal Tracker. * Handled Client server application testing for Project Server 2010 with Microsoft as client. * Top 20% in ODesk Software Testing test. * Excellent communication skills and a quick learner. * Excellent documentation skills. * Tested a variety of applications on iOS, Android, Windows. Testing Handled: ----------------------- Localization Games Testing Application Compatibility Tests Client-Server application Testing Cross Browser Compatibility Functionality Website Usability Regression Testing Exploratory I believe in transparent communication with my client and peers. I have an eye for detail and work with complete interest and concentration. Also, an article writer with interest in Testing related stuff, freelancing articles, other IT related stuff and work management tips.

    Associated with: Rupam Teamz

    $8.00 /hr
    2,307 hours
    4.94
  4. Arthur Jhon Alipante

    Arthur Jhon Alipante Agency Contractor

    Sales and Support Agency Manager

    Philippines - Last active: 29 days ago - Tests: 3 - Portfolio: 1

    I am currently serving as a Customer Support specialist at gTeam FZ LLC providing valuable phone, chat, and ticket-based assistance in business software solutions in the fields of Human Resources and Payroll Management, Profitability and Cost Management Solutions, Mobile Field Service and Workforce Optimization, Portfolio and Management Solutions, and Enterprise CRM Solutions. I have also heavily engaged in the same position in providing Platinum Support in the same fields. I am also an Agency Manager at The Philippine American Life and General Insurance Company (Philam Life), a Health Benefit Agent at Maxicare Healthcare Corp., and a Heath Counselor at Caritas Health Shield, Inc. I am also the Managing Director of Spring Events and Productions Group Inc. with heavy Sales and Marketing experience for consumer and enterprise customers, as well as thoroughly handle after-sales support to all clients. I have previously served as a Software Engineer for over 5 years with Lexmark Research and Development Corp., responsible in the delivery of both Mac applications and Linux print driver software for Lexmark International, Inc., as well as fulfilled a leadership role to lower support tiers of the CSSC group which handle global consumer and enterprise customers of the company, with concentrations on US and EMEA customers to which our business are very relevant. I have also previously served as an Operations Manager of HardShop Labs LLC, with the responsibility of technical, management, staff, and business leadership of SEO specialists that deliver Quality Backlink Building and Article Writing. This experience has provided me early but timely experience in managing on-site and remote workers in meeting the company's vision.

    Groups: Pro Customer Service

    Associated with: Spring Events and Productions Group Inc.

    $20.00 /hr
    1,272 hours
    5.00
  5. Jocelyn C.

    Jocelyn C. Agency Contractor

    Perfectionist Customer Operations Consultant/Manager

    Canada - Last active: 15 days ago - Tests: 8

    Over the past 10 years, I have worked within a contact center environment in the customer service industry. I have assisted individual and corporate clients in various areas of business. Quality and accuracy assurance markings were always 98% - 100%. I have consulted and managed in the customer support industry and have worked in a project manager and analyst role. • 10 years of experience providing customer service. • Over 6 years experience in a fast-paced, deadline-driven environment. • Critical thinker • Energetic and organized • Self-starter with professional manner • Excellent communication skills • Creative problem solver • Highly organized with superior attention to detail • Experience managing large teams and analyzing data for QA as well as coming up with plans/ideas to incorporate exceptional customer service within the team. Data Entry Clerk/Virtual Assistant During this contract for a client, I retrieved and entered content and media into Wordpress hosted websites. I also learned the basics of creating and managing websites via Wordpress including implementing templates and plugins, applying SEO to content and basic website layout/development in order to be able to make changes as needed. SEO was also learned via the creation of keyword based articles and via proper use of the keyword tool and SEO by Yoast plugin. Research Investigated and analyzed client complaints to identify and resolve issues. Multitasking Demonstrated proficiencies in telephone, e-mail, fax and filing within high-volume environment. Data Entry Reviewed and updated client correspondence files and scheduling database. Reporting Updated client payment plans and monitored payment compliance and progress. Administration Answered multiple phone lines, transferred calls to corresponding departments, scheduled customer appointments and billed accordingly. Customer Service Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.

    Associated with: Everything Assistants

    $30.00 /hr
    5,594 hours
    5.00
  6. Dom L

    Dom L

    Account Manager/Customer Care Specialist

    Philippines - Last active: 1 day ago - Tests: 8 - Portfolio: 1

    My 8 years' experience in customer service has taught me the value of professionalism, empathy and customer satisfaction.   This knowledge is essential to bring about delight and total customer satisfaction each time, all the time.

    Groups: Upwork Verified Developers, Upwork Verified Mobile Developers...

    $11.11 /hr
    9,574 hours
    5.00
  7. Mehdi H.

    Mehdi H.

    Experienced in PHP, web security,Malware remove, WordPress and Joomla

    Philippines - Last active: 1 day ago - Tests: 7

    -Website development in Joomla/WordPress/PHP/MYSQL/JavaScript -Technical Support -Webmaster/Content manager - Misc Tools (WHM/Cpanel, WHMCS, Plesk, Layered Panel,SSH, etc) - Payment Gateways integration (PayPal) - Virus, Malware, Spyware, Rootkit removing and website security analyzer. penetration testing (Malware, virus removal) - Forex MQL4 programming/Strategy Tester/Analyzer/ - Windows (2000/XP/Vista/7, 2003/2008 Server) - Bootstrap, CSS, Ajax, SEO

    $20.00 /hr
    1,812 hours
    5.00
  8. Maria renielda L.

    Maria renielda L.

    Customer Service Specialist

    Philippines - Last active: 1 day ago - Tests: 9 - Portfolio: 4

    Dynamic and versatile professional with 6 years of distinguished performance in the Customer Service Industry. Portfolio of expertise include Live Chat Support (Live Chat Inc and Zopim), Phone Support, Email Support (Zendesk), Administrative Support, and Web Research. Background encompasses exceptional work ethic and commitment to organizational objectives. Also experienced in training new employees. I am seeking a competitive and challenging environment where I can serve the organization and establish a career for myself.

    $7.78 /hr
    10,398 hours
    5.00