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Account Management Job Cost Overview

Typical total cost of Upwork Account Management projects based on completed and fixed-price jobs.

Upwork Account Management Jobs Completed Quarterly

On average, 21 Account Management projects are completed every quarter on Upwork.


Time to Complete Upwork Account Management Jobs

Time needed to complete a Account Management project on Upwork.

Average Account Management Freelancer Feedback Score

Account Management Upwork freelancers typically receive a client rating of 4.58.

Last updated: October 1, 2015

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Eloisa S.

Eloisa S. Agency Contractor

Team Leader | Customer Service | Quality Analyst | Data Entry Expert

Philippines - Tests: 9

Having over 8 years of experience with managing people and projects related to research, online marketing, and sales, I am seeking positions that require the following skills: - Team management; - Project management; - Quality Assurance and Analysis; - Sales; - Telemarketing; - Customer Service/Relations management; - Email Response handling - Business and Process development; - Technical, Research, and Article writing. I offer integrity, professionalism, and exceptional attention to detail. I take pride in the quality of my work and ensure that my output contributes to the growth and success of the business or organization I'm working with. I am proud to be part of Systemcore Business Solutions. For more information, please visit our website at

Associated with: Systemcore Business Solutions

91% Job Success
$8.50 /hr
4,947 hours

Leah A.

Leah A. Agency Contractor

Business Services Professional and Creative Writer

Philippines - Tests: 6 - Portfolio: 4

I’ve been in the outsourcing industry since 2003 and have been a freelance contractor since 2009. I’ve fulfilled significant roles in the fields of Business Development, Sales and Marketing, Project and Program Management, Client Services, Customer Service, Copywriting, Research and Data Entry. My expertise is writing business papers such as proposals, RFPs, RFQs as well as writing variety of marketing collateral such as brochure and website contents, marketing copies, product and service reviews, creative and informative SEO articles used by companies and individual entrepreneurs to promote products and services online. I also crafted marketing strategies, intelligent competitive research reports as well as process and training documentation for various clients in the US, Australia and the Philippines. I also have significant experience in providing helpdesk and customer support in different communication channels such as phone, email, chat and social media in the retail, travel, IT and telco industries. My 10 years of experience in the offshore outsourcing industry gave me significant knowledge and deep understanding in the cost effectiveness of hiring online freelancers as part of business strategies. Being fully aware of my output’s impact to my clients’ initiatives, I ensure that the quality of my service results to client satisfaction. My goal is to contribute to the success of my clients through my skills and expertise. Regardless if the project is from an enterprise, SME or individual online entrepreneur, I fulfill the required task with utmost commitment and diligence, with the aim to add value on my role in my client’s revenue generation and marketing initiatives. Aside from being a business writer, I am also capable of writing motivational and inspiring pieces – whether it’s for a blog, speech, essay or articles, I generally enjoy composing written works with positive messages. My passion is in writing and business and I am a professional and motivated freelance contractor looking forward to be a part of your next project!

Associated with: Omni Network Plus Agency, Leah Avila Agency

100% Job Success
$13.33 /hr
6,919 hours

Silviu  iustinian M.

Silviu iustinian M.

Account Manager/Customer Support

Romania - Tests: 16

Writing requirements both functional and quality requirements, software requirements specifications.Worked on projects for DFS (german air traffic control), Deutsche Bahn, EADS. Customer support for both hard- and software. Account and Sales Manager for international companies. Management and business consulting.

100% Job Success
$20.00 /hr
11,402 hours

Debbie A.

Debbie A.

Account Management, Order Processing, Sales/Marketing, Administration

Philippines - Tests: 5

I have over nine years experience in account management, order processing, sales/marketing in an export/manufacturing firm in Cebu, Philippines. Thus I am primarily looking for jobs that are into these field however, with my experience, I am also confident that I will be able to deliver other job positions that I will be applying.

100% Job Success
$4.44 /hr
4,710 hours

Noman Shabir

Noman Shabir

Experienced Individual Of SEO, SEM, SMM

Pakistan - Portfolio: 2

I've been working as a SEO virtual assistant and a link builder as part of a team before offering my services on ELance. I'm very knowledgeable about building links to website using different white hat techniques that are proven to work such as, but not limited to, the following: blog commenting, web 2.0, properties creation, link wheels, article marketing, social bookmarking, forum posting, directory submission. Also have great experience of Google AdWords, Google Analytic's and Web Master Tools.

$10.00 /hr
39 hours

Abegail Perez

Abegail Perez Agency Contractor

Excellent VA, Account Manager, Best CSR, LinkedIn Recruiter,


I have been working with call center industry for more than 5 years. I have experienced Inbound, Outbound, Inbound sales, Billing account Email and Chat Support and other forms of Customer Service. I am also an expert Appointment Setter for B2B and B2C campaigns. For more than a year, I have been working at home full time especially with and I can see better future lying ahead of me. My main goal is to be able to provide the most efficient service and share my knowledge and skills to every client I am working with. I would also like to develop my expertise in each field. I am also a Spanish Speaking CSR. I have worked with different clients online doing SEO projects in different niche. I am a freelance writer on different blog platform sites such as Squidoo, Hubpages, Bukisa and Triond.

Associated with: Dedicatedlanzers

$8.89 /hr
481 hours

arlene santiago

arlene santiago

Customer Service, Sales, Telemarketing , Project Management

Philippines - Tests: 6

I seek to work in an environment, wherein I can make use of my professional skills, for the growth of the organization. The years of experience, which I have spent in gaining practical knowledge in the field of customer service, sales and marketing can also prove to be of great advantage to the company. Apart from this, my interpersonal skills can prove to play a big role in the growth of your organization. Exceed expectations and provide the best service with the skills that fit every buyer's requirement for a job well done. I am confident I can assist you on the ff: - Sales - customer service (phone, email, chat) - telemarketing ( lead generation, appointment setting, survey) - data entry, data mining, web research - account management, business development - General Audio/video transcription

100% Job Success
$17.00 /hr
5,596 hours

Kenneth Aguilar Flores

Kenneth Aguilar Flores

Virtual Assistant and Customer Support rep

Nicaragua - Tests: 12 - Portfolio: 2

Eager to apply my experience as an award winning Supervisor, outstanding customer service representative and engaging team leader with 6000+ hrs of telephone experience managing inbound an/or outbound call. Highly motivated and professional committed to achieve highest possible client satisfaction. EXPERIENCE COACH/SUPERVISOR, SITEL NICARAGUA JUNE 2013 – FEBRUARY 2014 Responsibilities -Create an action plan that will help representatives to achieve monthly goals and metrics. -Communicate and recognize representatives for their daily performance and metric achievements. -Observe, Track, Analize and Follow up on Team Performance. -Supervise, manage and train newcoming and tenure representatives on how to provide great Customer Experience, Call handling skills, Service Level, Schedule Adherence, First Time Resolution, Average Handling Time, Attendance, Policies and Procedures. -Create skill and knowledge enhancement plans to sharpen team members skills and knowledge. -Weekly call auditing for Quality Assurance. Achievements -Top 5 Coach 3 times with an average of 85%. -Successfully implemented remediation plan to improve Overall Team Performance from 65% to 80% in October. -Average Team Customer Satisfaction rating of 80% in 6 months. CUSTOMER SERVICE, CHAT AND TELESALES REPRESENTATIVE, SITEL NICARAGUA JUNE 2010 – JUNE 2013 Responsibilities -Provide first point of contact for credit card customers with general inquiries, credit card payments, refunds, personal information updates, fraud assistance, disputes, balance transfers, online service and escalated calls. -Offer credit card benefits such as credit card insurance and free credit scores to customers. -Offer credit card balance transfers. -Escalations support representative. Achievements -Overall Customer satisfaction rating 90%. -Praised for outstanding customer service by management. SKILLS SUMMARY · Telephone skills · Customer support · Account management · Microsoft Office 2010 · Workforce management · Over the telephone sales · Sales and marketing CERTIFICATIONS 2013 HUMAN RESOURCES CERTIFICATION Coach course, Sitel Managua. 2013 MANAGING TEAM METRICS. Coach course, Sitel Managua. 2013 ACTION PLANING. Coach course, Sitel Managua. 2013 MOTIVATING A WINNING SALES TEAM. Coach course, Sitel Managua. Over the past 4 years I have worked in the call center industry, I have experience working for a major U.S. Credit Card Company in Customer Service, Chat, Telesales and Escalations. I also have experience supervising and managing a 16 people Team performance. All of this experience gave me great communication and call handling skills. I'm a very communicative person with my clients and superiors, a good practice I'd like to apply if I get hired for your services. I have a very large knowledge of computer programs and Microsoft Office and SEO. My native language is Spanish and my English level is fluent in both verbal and written however, since I'm not a native English speaker I do have a little accent. I'm able to perform well under pressure and I have very good time management skills, more importantly I'm a very hardworking person willing to give the best work ethic in any position that I'm assigned to. I am responsible, organized and a great team-player, proactive and willing to learn new opportunities and skills to get the job done.

88% Job Success
$5.56 /hr
1,219 hours

Raymart Salcedo

Raymart Salcedo

Web Developer, Web and Graphic Designer, Logo, Copy Writer

Philippines - Tests: 5 - Portfolio: 10

I am a Logo and Graphics Design Speciallist and in my 2 years experience on Graphics Designing delivering quality and creativity for reasonable price has always been my advocacy. Im self taught in Graphics Designing and I always up keep my skill meeting my clients; requirements. Adobe Photoshop CC and Illustrator are my primary tools on creating stunning Graphics and Designs. Bringing Satisfaction by creativity and making clients happy are the most satisfying for me, and it is what I always do on my projects.

$10.00 /hr
261 hours