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Hire a freelance customer service representative to help you save time and keep your customers happy 24/7. A professional customer service rep can field questions, help users, solve problems, and take care of your clients...freeing you up to do the work that is at the core of your business.

Many of our freelance customer service reps have experience in large call centers around the world, and are ready to bring their professional experience to help your business.

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Customer service Job Cost Overview

Typical total cost of Upwork Customer service projects based on completed and fixed-price jobs.

Upwork Customer service Jobs Completed Quarterly

On average, 1,403 Customer service projects are completed every quarter on Upwork.

1,403

Time to Complete Upwork Customer service Jobs

Time needed to complete a Customer service project on Upwork.

Average Customer service Freelancer Feedback Score

Customer service Upwork freelancers typically receive a client rating of 4.69.

4.69
Last updated: August 1, 2015
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  1. Jennifer Gabuya

    Jennifer Gabuya Agency Contractor

    Supervisor, Trainer, Customer Service Expert, Sales and Marketing

    Philippines - Last active: 1 day ago - Tests: 4

    I am a highly skilled customer service specialist and my main goal is to provide excellent service accurately and professionally. I have over 4 years experience working as a customer service representative in a BPO industry and 2 years of combined experience as a supervisor and a product trainer. I focus on how to best exceed my clients expectations and I'm a very passionate person when it comes to work.

    Associated with: JobHub

    $5.56 /hr
    1,886 hours
    5.00
  2. Veljko Simovic

    Veljko Simovic

    Business development and Project management

    Serbia - Last active: less than one minute ago - Portfolio: 7

    I am in IT business since 2009 and by my so far experience i am a web developer involved in various PHP driven projects. These projects included websites and services built from scratch, mostly in Wordpress. My responsibilities were to take care of functional parts, project management in certain projects and customer support. Since 2011., i've extended my work to business development. I am offering my and my associates services through our family agency. Besides web and mobile app development we are offering: project organization, online and offline marketing consulting, customer relations and customer support. By my so far education i am a Master engineer of organizational sciences in IT. This basically means that i am trained and educated to understand and improve the processes in an organization with special focus towards the organizations in IT business.

    $17.00 /hr
    215 hours
    4.97
  3. Riccardo R.

    Riccardo R.

    Sales&Marketing customer service

    Italy - Last active: 1 month ago - Tests: 2

    After the degree, I started to work with some firms (retailers and automotive factory) inside the marketing office and as a trade marketing consultant. Now, I work as advisor for some wine cellars, but also for some companies as virtual assistant and assistant in remote for companies, giving help to the customers

    $10.00 /hr
    49 hours
    5.00
  4. Richard P.

    Richard P. Agency Contractor

    Customer service professional,sales manager, marketing

    Mexico - Last active: 2 days ago - Tests: 3

    Bilingual professional (English/Spanish) with solid experience in Customer Service for multinational companies and Virtual Assistant services. I offer a comprehensive range of services: * Personal Assistant * Customer Service * Phone Calls * Order Processing * Real Estate Assistant * Social Media * Electronic Credit Card Processing I'm someone very committed to my work, with me you won't get a 9-5 worker, you will get a partner who will go above and beyond to see your company grow.

    Associated with: The Translation Hub

    $6.11 /hr
    11 hours
    4.00
  5. Elland jhann I.

    Elland jhann I.

    Admin Support & IT Specialist

    Philippines - Last active: less than one minute ago - Portfolio: 1

    I'm a quality service freelancer and I take every job seriously regardless of who it is for or how much is being paid. I'm easy to manage and accurate with every details. Just try me and you won't regret it.

    $5.00 /hr
    1,960 hours
    5.00
  6. Alex Wilson

    Alex Wilson

    Project and Task Management App, QuickBase, Database, SugarCRM Expert

    United States - Last active: 02/15/2014 - Tests: 17 - Portfolio: 5

    About Me Over the past ten years I have done a very large amount of development with Access, PHP, MySQL, AJAX, and CSS including e-business solutions, task and project management applications, ERP Projects, robust database applications, and fully functional e-commerce websites. I am also skilled in desktop application development using Visual Studio, Java, and C++. My greatest skill is being able to create fully-functional database-driven solutions (web or offline) from start to finish independently and punctually. My goal is to design and create successful, attractive, and functional websites, web applications, databases, and desktop applications for you or your business. I have a wide variety of secondary skills as well. I am capable at Japanese, graphic design, and user experience. Why you want to hire me There are a lot of programmers out there that cost less per hour than me. But there is something I can give you that they can't: Assurance. Assurance that you will end up with a quality product that will stand the test of time. I'm so confident in that statement that I will do all standard maintenance on your project for free.

    $33.33 /hr
    1,356 hours
    3.78
  7. D Perera

    D Perera

    Efficient, fast, reliable and accurate, experienced PA, Customer care

    United Kingdom - Last active: 7 days ago - Tests: 11

    I would like to build a strong work relationship with my employer through providing an accurate and efficient service. My goal is to become a top contractor in Odesk through achieving employer satisfaction in everything I do. In the last 7 years, I have worked in different fields and in different capacities from local companies to international organizations. My job responsibilities consisted Personal Assistant, customer service, data base management, marketing and administration in various levels and towards a wide range of customers. I enjoy working for good employers and facing the challenge of completing each task with special commitment.

    $11.11 /hr
    593 hours
    4.85
  8. Jay Henayon

    Jay Henayon

    Lead Generation Specialist

    Philippines - Last active: 1 day ago - Tests: 7 - Portfolio: 14

    Recognized as 2013 Top 5% ODesk Freelancer. To be part of any company in the fields of Lead Generation, Web Research and Database Building, and to fully utilize my skills in order to contribute to company's success. Over the last 1 year and 3 months, I have done great jobs working in research groups in Brazil, America, London, and Germany as a virtual assistant, web researcher and data entry specialist. As a Six Sigma Yellow Belt, I have showed and applied strategies and initiatives to finish tasks systematically and professionally with utmost accuracy and complete the task always ahead of time. I have developed skills and competencies of a highly adaptable, flexible, trainable and passionate Virtual Assistant. The following are the list of skills acquired & developed within my 3 years of experience (but not limited to): *Lead Generation *Database Building *Internet Research *Data Mining/Data Scraping * Administrative Assistant Support * Personal Assistant * Customer Service Representative * Document Organizing, Reporting, and Converting * Web Research * Google Docs Creation/Editing * MS Office Competent (Word, Excel, PowerPoint) * PDF Creation/Conversion/Editing * Customer Service

    $9.00 /hr
    9,232 hours
    4.97