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Helpdesk Job Cost Overview

Typical total cost of Upwork Helpdesk projects based on completed and fixed-price jobs.

Upwork Helpdesk Jobs Completed Quarterly

On average, 33 Helpdesk projects are completed every quarter on Upwork.

33

Time to Complete Upwork Helpdesk Jobs

Time needed to complete a Helpdesk project on Upwork.

Average Helpdesk Freelancer Feedback Score

Helpdesk Upwork freelancers typically receive a client rating of 4.44.

4.44
Last updated: August 1, 2015
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  1. Olive Abasta

    Olive Abasta Agency Contractor

    Admin Assistant, VA, Web Researcher, Data Entry, Product Research

    Philippines - Last active: 5 hours ago - Tests: 14 - Portfolio: 11

    ***Top 5% of Successful Odesk Freelancers*** My goal is to contribute success in your company or business - where I can utilize my skills and gain further experience while enhancing the company’s productivity and reputation.

    Associated with: Global Tech Solutions

    $5.56 /hr
    3,415 hours
    4.96
  2. Michelle rose T.

    Michelle rose T.

    Phone Survey with Sales/Quality Control Specialist/Appointment Setting

    Philippines - Last active: 2 days ago - Tests: 9 - Portfolio: 1

    Having been employed for 6 years, I have enhanced more my communication, interpersonal, marketing and typing skills when I worked as a call center agent/phone interviewer/marketing rep./quality control specialist. I believe I am competent enough to land a job that requires such particular skills like administration support, data-entry, telemarketing and customer service. I am diligent, self-disciplined and detail-oriented.

    $8.89 /hr
    4,864 hours
    5.00
  3. Mydith B.

    Mydith B.

    IT Supervisor with more than 10 years of BPO experience

    Philippines - Last active: 5 hours ago - Tests: 17 - Portfolio: 34

    Jobs/projects that I'm excellent at: - web design (Dreamweaver, HTML, CSS) - graphics artist (Photoshop CS3) - email marketing expert (ConstantContact and MailChimp) - technical support (non-voice) - customer support (non-voice) - team leader - writer Technology that I am highly proficient in: - MS Office (including Excel w/ VB Programming) - Google Apps - Adobe Photoshop CS3 - Adobe Flash Professional - Adobe Dreamweaver - LDAP using Apache - CSS and HTML - Windows Server 2003/2008 - PBX VOIP - Sabre Red Workspace - EAN Chameleon - Wordpress and Blogger - ConstantContact and MailChimp I am a graphic artist and web designer that is very keen to detail. I keep it a point to maintain an excellent work ethic when dealing with my employers and clients regardless of the setting, may it be within or outside oDesk. I always set expectations on what I can and cannot do within the timeframe provided by the client. When I know that I do not have the knowledge required to meet if not exceed the expectations of the client, I will not accept the contract. I am proficient in SEO which is very critical in web marketing. I have a strong stand against plagiarism which is why I always write original factual or fictional articles. I strongly believe that my English skills, both verbal and written are excellent. I have a year of experience working as a radio announcer and disc jockey for a local station and also did a few hosting gigs for weddings, concerts and other events. My knowledge in graphics design started 10 years ago with Adobe Photoshop. I have designed logos, banners and wedding invitations for various clients over the years. I have the same number of years of experience with web design, starting from just using notepad down to using Dreamweaver CS5. I usually incorporate java along with some php and css to exceed the expectations of the clients. My experience with technical support includes more than 4 years as a software/hardware support (phone and email) level 3 for a well known computer manufacturer. I am a Dell Certified System Expert for more than 5 years. I have more than 4 years of experience as a systems and network administrator for one of the most well known online travel agency in the US. I can also manage a team regardless of the setting. I have more than 3 years of experience in managing a team of technical support agents for Dell and running the IT department of a BPO for more than 5 years.

    $13.00 /hr
    4,193 hours
    4.55
  4. David A.

    $16.67 /hr
    1,126 hours
    4.93
  5. Daphne Sambaan

    Daphne Sambaan

    Customer Service, Data Entry, Transcription, Web Research

    Philippines - Last active: 13 days ago - Tests: 9 - Portfolio: 13

    I always try to complete my job in time and I make no room for errors. My previous client's ratings & comments show that I'm always doing my job well. Experienced with the following: * Customer Service (Inbound and outbound phone support) * Audio Transcription * Data Entry / Data Mining / Data Transfer * Web Research * Google Docs * eCommerce websites * Inbound and outbound phone support * Chat support * Email support * Order Processing * Billing and Inquiries (Banking) * CRM * Dropbox I am confident that I can accomplish certain tasks effectively in a short period of time with less supervision, provided, with clear instructions given. Having to work with different call centers made me realize the importance of organization, being detail oriented and the drive to make sure that the client/employer/contractor is satisfied with the service that I'm providing.

    $3.33 /hr
    1,723 hours
    4.81
  6. Ani marie T.

    Ani marie T.

    Data Entry/Web Research/ Recruiter/VA/PA

    Philippines - Last active: 1 month ago - Tests: 17 - Portfolio: 9

    Willing to share and provide the clients with my skills and abilities and especially my great experience here in oDesk over the past months with different client/employer with different task. Tasks that includes Data Entry with mostly copy-paste jobs, Web/Online Research which inlcudes look-ups/searching phone numbers and other web reasearch, other Administrative task, Outsourcing/Recruiting assistance and some SEO skills. I am very willing and glad to be working with anyone here that needs help to get the job done right.

    $3.00 /hr
    3,180 hours
    4.38
  7. Antonia K.

    Antonia K.

    IT support technician - Expert in data entry and web research.

    Netherlands - Last active: 1 day ago - Tests: 4

    I'm a highly experienced IT support technician and an expert in Data Entry and Web Researching. I have worked for many years in the IT field, I'm highly motivated and my goal is to always give my best to provide a high-quality service. I'm also an experienced translator offering a wide range of services(editing text, translating any text,book, or website content from English to Greek and vice versa, subtitling).

    $11.00 /hr
    3,345 hours
    5.00
  8. Ronan V.

    Ronan V.

    All-Around Virtual Assistant

    Philippines - Last active: 5 hours ago - Tests: 12 - Portfolio: 29

    I'm efficient and highly organized. This enables me to be as productive as possible on the job. I pay attention to all the details, and like to be sure that everything is just right. I will do my best to be more productive and work honestly and efficiently. I will suggest what I think is right and help my team members when they need my help. Why you should hire me? Because I am a fast learner, smart and reliable. I work efficiently and coordinate well. Now I'm going to give you a short summary about my skill, I hope it will help you determine about my key strength for your job: * I have over 9,000+ hrs working experience at oDesk. * My hourly rate is low & negotiable but I can provide you best quality work. * oDesk verified ID contractor with good feedback score & good test result. * I'm honest & trustworthy, dependable & fast learner. * I have over 6 years of experience being a Virtual Assistant. * I am available 40+ hours a week for your job.

    $5.56 /hr
    10,926 hours
    4.97
  9. Ridoy ED Sirait

    Ridoy ED Sirait

    Customer Support Representative, Computer Science & Forex Background.

    Indonesia - Last active: 1 day ago - Tests: 11 - Portfolio: 6

    Who am I & what can i offer you? 1. A native Indonesian and English speaker with tremendous interpersonal skills 2.Graduated from Computer Science (Informatics Engineering) 3.Experienced Customer Support Representative in Computer/Web/App and Forex Field 4.Experienced Call Center Agent 5.Experienced Translator (Indonesian-English) 6.Experienced Data Entry & Web Research Contributor 6.I can offer you: Tickets & Email Response, Live chat, Inbound & Outbound Calls 7.Computer Science Expertise: HTML5, CSS3, PHP5, Code Igniter, Javascript, MySQL, Email Design, Webform 8.Can lead a team and can be a team player 9.A result oriented individual and striving to give the best in any work Thanks for your time!

    $8.89 /hr
    2,329 hours
    4.65