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Technical Support Job Cost Overview

Typical total cost of Upwork Technical Support projects based on completed and fixed-price jobs.

Upwork Technical Support Jobs Completed Quarterly

On average, 116 Technical Support projects are completed every quarter on Upwork.

116

Time to Complete Upwork Technical Support Jobs

Time needed to complete a Technical Support project on Upwork.

Average Technical Support Freelancer Feedback Score

Technical Support Upwork freelancers typically receive a client rating of 4.62.

4.62
Last updated: September 1, 2015
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  1. Tammi B.

    Tammi B.

    Customer Service/Data Entry/Graphic Design/Virtual Assistant

    Jamaica - Tests: 2

    I have 1+ year of customer service experience working with Delta Airlines, AT&T as a customer service representative. I also have worked as a Foreclosure Analyst with GMAC mortgage creating reinstatement quotes, escrow breakdowns for all Fannie Mae and Freddie Mac accounts. I am highly organized and have experience as an Assistant managing C class managers with their schedules, appointment and errands. I am proficient with Adobe Photoshop, Freshdesk, Zoho Support, Basecamp, Helpshift and a wide range of management and organizing softwares,

    $8.89 /hr
    130 hours
    4.40
  2. Barbara E.

    Barbara E.

    Freelance Web, Android and Software Developer | United States

    United States - Tests: 4

    Do you need a professional self-starter with proven interpersonal, customer service and problem solving skills with a reliable track record of working independently? My family situation required me to work from my home office since January 2009. That ended over a year ago so I’m fully available with a professional office, new equipment and freshly updated software development skills. Having a wealth of experience in customer service, financial, economic, software and technical fields, solidified with education, I am seeking opportunities to work for you while adding to my education and portfolio. My skills include: JavaScript, JSON, jQuery, HTML5, CSS3, Ruby, C++, UNIX Shell Scripts, FORTRAN, Basic, Machine and Assembly languages. Cordova (PhoneGap), Ruby on Rails and WordPress development. Pivotal Tracker and GitHub project management. Agile and Waterfall development including Object Oriented Program Design patterns and use cases. Automated testing and test development. Regression testing of Internet Explorer client-server software and communication for protocols - Open Systems Integration, Local Area and Wide Area Networks, X.25, RFC-1006, ESIS/ISIS/TARP. Operating Systems: Microsoft Windows: 8, 7, Vista, XP, NT and 2000; UNIX: Ubuntu, Oracle Solaris, and IBM AIX. Software Test Suites: Mercury Merant and IBM Rational. Certified Software Quality Engineer (CSQE), American Society for Quality, 2001. www.ASQ.org. Basic Engine Repair Certification for 4 cylinder, 6 cylinder, Miller and rotary gas engines, Mazda (North American Operations) Great Lakes Training Center, 1997.

    $15.56 /hr
    214 hours
    5.00
  3. Oscar Santana

    Oscar Santana

    IT Support, customer support, Web and Wordpress Developer. DBA

    Venezuela - Tests: 2

    I work as a programmer, social media manager and specialist in customer support both in the social part as IT. I have more than 6 years working with Customer and IT support using, chat, Helpdesk, and phone to give support to clients. I also have experience as a Web Hosting support Agent. I like to work as a freelancer, I consider myself a person who always solves problems, proactive and enthusiastic, always willing to take on new challenges and learn something new every day. -- Me desempeño como programador, social media manager y especialista en atención al cliente tanto en la parte social como técnica. Me gusta trabajar como freelancer, me considero una persona que siempre resuleve problemas, proactivo y entusiasta, siempre dispuesto a tomar nuevos retos y aprender algo nuevo todos los días.

    Groups: Bluehost Developers and Designers

    $8.89 /hr
    1,586 hours
    4.93
  4. Sachin G.

    Sachin G.

    C#.NET & ASP.NET web Developer, Technical Support, Mobile App support

    India - Tests: 2 - Portfolio: 2

    I am having 7+ years of experience in various Microsoft technologies like ASP.NET, C#.NET, VB.NET, SQL server.Thorough knowledge of Application development and maintenance life cycle process. Good experience in developing and testing of web application, Experience in Technical support for APS.NET application. Experience in Mobile App support. Good experience in Testing Android and iOS mobile app. Testing includes manual testing,Unit testing, Regression etc. Hands on experience in MVC5.0, Angular JS Good experience in building Web application using .NET framework 3.5/4.0. Good knowledge of Service oriented architecture (SOA), Web services, WCF, Good exposure to OOPS concepts. Good experience in Technical Support, (web based ,app support both android and iOS etc.) Good knowledge of database technologies like Oracle, SQL server 2008 PL/SQL and MySql, also worked on various database tools like TOAD, SQL Developer, worked on Stored procedures,functions,PL/SQL blocks.Have a good client facing attitude and a great ability to adapt to new situations, environments and projects. Excellent verbal and written communication skills

    $11.11 /hr
    453 hours
    5.00
  5. Heather C.

    Heather C.

    Accurate, Honest, Reliable Assistant 5 STAR RATING

    United States - Portfolio: 1

    In over 10 years, I've had experience as an Executive Assistant, Administrative Assistant, Personal Assistant, Virtual Assistant, Operations Manager, HR Supervisor, Marketing Assistant and Accounts Payable/Accounts Receivable Supervisor. Promotions and learning new positions were constant in my profession. You will be very satisfied with my services to make your life easier!

    $22.00 /hr
    632 hours
    5.00
  6. Momer D.

    Momer D.

    Customer Service / Recruiter

    Philippines - Tests: 12

    I have endured in the BPO industry for more than10 years. I have ample knowledge and skill with customer service and technical support issues over the phone, through chat, and email. I believe I have due competence in communicating with clients in the most appropriate manner and I would love to continue working in a similar environment and to increment more experience for continuous progress and stable work.

    $5.56 /hr
    2,401 hours
    5.00
  7. Mathew G.

    Mathew G.

    Experienced Customer Support & Core Network Implementation Engineer

    Kenya - Tests: 5

    I am Young focused and hardworking person a holder of Bachelor of Science in Computer Engineering with 5000+ Odesk working hours in Customer and Technical Support in great online software companies and video design Integrations. I have Over 6 Cumulative years in as Customer/Technical support having worked in ISP based on VSAT Communication (KU-band and C-Band of Various Dish Capacities), Hub/NOC Planning & Design, Monitoring for (iDirect, Hughes & NewTec) using Various Management & Monitoring Software (Hughes NMS, iMonitor, NewTec, Packeteer etc) based in ISP’s NMC and Customer Support Departments. In Mobile Telecommunication Experience as a Core Network Integration Engineer for Multinational Telecommunication Vendor (Huawei) CS Products (MSOFTX300/UMG8900/HSS/HLR 9860). Also worked before in same vendor as Solution Architect/Pres-sales Engineer (for CS/PS & Carrier Software Products and Solutions) and as Core Network CS Engineer involved in Core Network Planning, Design and Implementation. I have great work experience in Internet Protocols (SS7 / SIGTRAN/MAP / CAP/ TCAP / CAMEL) , 3GPP CN standards and protocols and in particular BSSAP,RANAP/MAP. I have done Integrations with E/// MSC/BSC (TD/BSC)/RNC, Telepins (MFS), Mavenir's (EIR) and other Vendors.

    $12.22 /hr
    5,679 hours
    4.68
  8. Charisse Alivio

    Charisse Alivio

    -Sales Representative/Appointment Setter-

    Philippines - Tests: 4

    I have been a Customer Service/Sales/ Technical Support for several well known companies in the US through Call Center Companies here in the Philippines. Having said that this is my edge among the other employees who may be applying for the same position as I am with all the experience I have had being in the industry for almost 7 years. I am very motivated specially that I am a mom of 4 kids who always inspire me to strive more to be on top of my capabilities. I am a fast learner type of person and less supervision as well is needed when it comes to the tasks that my employer would ask me to do. I am flexible and don't have anything in particular that I wanted to do as I am pretty open in learning new tasks and would be thrilled to learn more.

    $7.00 /hr
    1,104 hours
    5.00
  9. Ashna B.

    Ashna B.

    Phone,Chat,Email Support and Telemarketer

    Jamaica - Tests: 5 - Portfolio: 3

    I am a dedicated and committed individual who is able and determined to execute whatsoever task is afforded to me.With the level of experience and education i have for over Eight (8) years with Sutherland Global Service and other business process outsourcing industry. I have experience in Zoho,Vicidial,Limelight,Podio,Oracle,Mindbody,GoDaddy and a few other CRM software I’m highly self-motivated, intelligent and hardworking. Am able to work on my own initiative and enjoy being apart of a team. Good interpersonal and strong organizational skills are some of the other competencies I possess excellent oral and written communication skills and computer literate am I with the ability to multitask.

    Groups: Pro Customer Service

    $5.00 /hr
    158 hours
    4.46
  10. Talha Malik

    Talha Malik

    Online Branding Solutions

    Pakistan - Portfolio: 3

    Data Transformation Consultant is one of the leading providers of web design & development services. Our clientele ranges from small to large sized businesses. Our main areas of expertise are website design and development, administrative support, and internet marketing. At Data Transformation Consultant, we use branding techniques in offering our services to our respected clients. We have a team of professionals, who strives to meet the quality standards and specific requirements of the client. Clear cut communication and unmatched assistance always ensures quality work along with timely delivery. We foster anticipating and exceeding client’s expectations through our qualified team. Our offered services are evaluated against industry leaders and ensure high level of satisfaction before they are available to our client. We work hard to meet our client’s requirements through our qualified, experienced, and competent team.

    $14.00 /hr
    6 hours
    4.40