Alma Grace Dinsmore
Customer Service Support
I have been with the call center industry for over 10 years. Most of which were with customer service.
I am highly motivated, results-oriented with a positive mindset, and a clear focus on high quality work.
I already handled different campaigns in US, Canada, UK and Australia in doing customer service handled, technical support and some training, appointment setting, lead generation, phone survey and also back office on retail home lending.
I have a good command of the English language. I can speak it fluently and i can
I can work under minimum supervision it is something I have acquired over the years. I am well-organized, detail-oriented, and hardworking and take pride of my work for its assurance of good quality.
I have basic knowledge with MS Word, excel and power point.
skills that I was able to develop would be Positive attitude , Empathy, Open-mindedness ,Patience, Negotiation skills, Attention to detail, Problem analysis, Adaptability, Ability to work under pressure , product reliability, troubleshooting.