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Many of our freelance customer service reps have experience in large call centers around the world, and are ready to bring their professional experience to help your business.

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Customer service Job Cost Overview

Typical total cost of Upwork Customer service projects based on completed and fixed-price jobs.

Upwork Customer service Jobs Completed Quarterly

On average, 1,322 Customer service projects are completed every quarter on Upwork.

1,322

Time to Complete Upwork Customer service Jobs

Time needed to complete a Customer service project on Upwork.

Average Customer service Freelancer Feedback Score

Customer service Upwork freelancers typically receive a client rating of 4.69.

4.69
Last updated: August 1, 2015
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  1. Jennifer Gabuya

    Jennifer Gabuya Agency Contractor

    Supervisor, Trainer, Customer Service Expert, Sales and Marketing

    Philippines - Last active: 1 day ago - Tests: 4

    I am a highly skilled customer service specialist and my main goal is to provide excellent service accurately and professionally. I have over 4 years experience working as a customer service representative in a BPO industry and 2 years of combined experience as a supervisor and a product trainer. I focus on how to best exceed my clients expectations and I'm a very passionate person when it comes to work.

    Associated with: JobHub

    $5.56 /hr
    1,899 hours
    5.00
  2. Ma Gliceria Villeza

    Ma Gliceria Villeza

    VA, Team Leader, Web Research Specialist, Data Analyst, Logistics

    Philippines - Last active: 6 days ago - Tests: 9 - Portfolio: 7

    I have 10 years of Corporate working experience in the fields of Customer Service, Operations and Supply Chain management. I've been working as an online freelancer for the past 3 years handling a variety of projects with focus on Data research, Data analysis, Logistics, and other Administrative functions. I consider my Corporate and Freelancing values, skills and accomplishments as the backbone of my career, and these will benefit me in bringing significant contribution to the organization that I'll be working with. Here's a detailed overview of the tasks I've handled. ** Team Leader ** Customer Service/Support (Email, Phone) ** Web research ** Data Analysis ** Data Entry/Data Collection ** Post content on web blogs ** Inventory/Shipping and Logistics ** Supply Chain Management ** Email handling ** Order processing ** Experienced using the following tools: Microsoft Office, Mfg-Pro system, Zendesk, Wordpress, GoogleDocs/Spreadsheets/Forms, Producteev, Smartsheet, Sage50, Lotus Notes, Bluehost webmail, LeadInsite, StatCounter, LinkedIn, Rapportive, Mailtester, Registercompass, Netpeak, Godaddy, Ahrefs, TBSolutions, Domaintools and other in-house CRM applications I am interested in handling diverse roles that can well suit my qualifications wherein I can be instrumental in the growth and success of the organization.

    $5.56 /hr
    3,801 hours
    5.00
  3. Dan Catana

    Dan Catana

    Reporting Analyst, Data Manager, VA+

    Romania - Last active: 4 days ago - Tests: 1 - Portfolio: 2

    Thank you for your interest in my profile. I believe if you work really hard and you're kind, amazing things can happen. I intend to treat myself and my work with fairness and seriousness. There is no project too big or too small! My skills reflect in the Elance tests results. I am a reporting analyst with talent in customer service, graphic design, quality assurance, communication and sales. Extended knowledge of Excel and related Office specialty. Complete in Photoshop and Premiere editing software. Intelligent, articulate and driven to succeed, I'm always equal to the task and eager to expand my horizons. With optimal turn-around time and extremely budget conscious pricing, your satisfaction is my ultimate concern.

    $10.00 /hr
    5,387 hours
    4.97
  4. Yliana C.

    Yliana C.

    VIRTUAL ASSISTANT/ DATA ENTRY WORKER/RESEARCHER

    Philippines - Last active: 2 days ago - Portfolio: 7

    I am a Bachelor of Science in Information Technology graduate.I have made good use of my knowledge in computers,its applications and components in working as a Store manager for 2 years and in my online job. I have handled tasks in Data Entry, Web Research, Translation, Audio Transcription,Proof reading and Editing, Excel Spreadsheet Editing, Data Scraping and collating and other Administrative type of jobs. I am used to working under pressure and independently under minimum supervision.

    $4.00 /hr
    2,390 hours
    4.83
  5. Jerwin Serra

    Jerwin Serra Agency Contractor

    Live Chat Operator, Virtual Assistant and Data Entry Specialist

    Philippines - Last active: 4 days ago - Tests: 5 - Portfolio: 1

    Hello, I am into particular with live chat support, data entry customer and technical support services with Multi-task responsibilities. I was able to hone my capacity in dealing with people from all walks of life and improve my knowledge in each tasks and tools I've mastered through different experiences I had on my previous jobs. Needless to say, I became very familiar in different types of tools/system, researching through search engines and compiling reports. I am hardworking and resourceful. Any client who hires me would definitely get a great value for his/her money.

    Associated with: unLimited

    $3.33 /hr
    117 hours
    4.00
  6. Riccardo R.

    Riccardo R.

    Sales&Marketing customer service

    Italy - Last active: 1 month ago - Tests: 2

    After the degree, I started to work with some firms (retailers and automotive factory) inside the marketing office and as a trade marketing consultant. Now, I work as advisor for some wine cellars, but also for some companies as virtual assistant and assistant in remote for companies, giving help to the customers

    $10.00 /hr
    49 hours
    5.00
  7. Gary Garrett

    Gary Garrett

    Experienced sales, marketing, and customer service professional

    United States - Last active: 1 day ago - Tests: 11

    I have over 30 years experience in training sales teams and creating marketing campaigns for various sized retailers and wholesalers. Just retired as sales manager for a designer-wholesaler of home decor and bedding products. Need ideas and/or copy for sales manuals or marketing campaigns? I'm ready to put my experience and talents to work for you.

    $10.00 /hr
    83 hours
    5.00
  8. Richard P.

    Richard P. Agency Contractor

    Customer service professional,sales manager, marketing

    Mexico - Last active: 1 day ago - Tests: 3

    Bilingual professional (English/Spanish) with solid experience in Customer Service for multinational companies and Virtual Assistant services. I offer a comprehensive range of services: * Personal Assistant * Customer Service * Phone Calls * Order Processing * Real Estate Assistant * Social Media * Electronic Credit Card Processing I'm someone very committed to my work, with me you won't get a 9-5 worker, you will get a partner who will go above and beyond to see your company grow.

    Associated with: The Translation Hub

    $6.11 /hr
    11 hours
    4.00