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On average, 1,123 Customer service projects are completed every quarter on Upwork.


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Time needed to complete a Customer service project on Upwork.

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Customer service Upwork freelancers typically receive a client rating of 4.65.

Last updated: October 1, 2015
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Epic Productions

Epic Productions Agency Contractor

Customer Service, Sales and Marketing

Philippines - Tests: 8 - Portfolio: 2

Over 10 years of experience Customer Service, Technical Support and Publishing Sales and Marketing. With backgrounds in Management in the field of Entertainment and Productions and Six Sigma indoctrinated. Proficient in various Operating Systems, Microsoft Office programs, Adobe Photoshop, Adobe Illustrator, 3D Studio Max, CorelDraw, Macromedia Dreamweaver, Cyberlink Powerdirector and FL Studio. I am interested in building long-term business relationships with my clients and offer the best possible level of service.

Associated with: Epic Productions

$8.89 /hr
0 hours

Gary Garrett

Gary Garrett

Experienced sales, marketing, and customer service professional

United States - Tests: 11

I have over 30 years experience in training sales teams and creating marketing campaigns for various sized retailers and wholesalers. Just retired as sales manager for a designer-wholesaler of home decor and bedding products. Need ideas and/or copy for sales manuals or marketing campaigns? I'm ready to put my experience and talents to work for you.

$10.00 /hr
83 hours

Mathew G.

Mathew G.

Experienced Customer Support & Core Network Implementation Engineer

Kenya - Tests: 5

I am Young focused and hardworking person a holder of Bachelor of Science in Computer Engineering with 5000+ Odesk working hours in Customer and Technical Support in great online software companies and video design Integrations. I have Over 6 Cumulative years in as Customer/Technical support having worked in ISP based on VSAT Communication (KU-band and C-Band of Various Dish Capacities), Hub/NOC Planning & Design, Monitoring for (iDirect, Hughes & NewTec) using Various Management & Monitoring Software (Hughes NMS, iMonitor, NewTec, Packeteer etc) based in ISP’s NMC and Customer Support Departments. In Mobile Telecommunication Experience as a Core Network Integration Engineer for Multinational Telecommunication Vendor (Huawei) CS Products (MSOFTX300/UMG8900/HSS/HLR 9860). Also worked before in same vendor as Solution Architect/Pres-sales Engineer (for CS/PS & Carrier Software Products and Solutions) and as Core Network CS Engineer involved in Core Network Planning, Design and Implementation. I have great work experience in Internet Protocols (SS7 / SIGTRAN/MAP / CAP/ TCAP / CAMEL) , 3GPP CN standards and protocols and in particular BSSAP,RANAP/MAP. I have done Integrations with E/// MSC/BSC (TD/BSC)/RNC, Telepins (MFS), Mavenir's (EIR) and other Vendors.

71% Job Success
$12.22 /hr
5,679 hours

Jenny Price

Jenny Price

Marketing Specialist

United Arab Emirates - Portfolio: 19

Native English experienced marketer (in-business & freelance) specializing in running email campaigns, content development, press releases and PR, advertising, recruitment advertising, social media marketing (Facebook, Twitter, Instagram, Pinterest, LinkedIn), digital marketing and event planning. Also highly experienced in recruitment and administration (Microsoft Certified Application Specialist).

88% Job Success
$11.11 /hr
71 hours

M.bilal S.

M.bilal S.


Pakistan - Tests: 11 - Portfolio: 1

I have three years of sales and customer service experience (including online, over the phone and in person) and, for the last 1 years, I worked as sales professional and I used to dealt with American telecommunication company like Comcast,charter, time Warner and more than 14 providers in USA.I used to take call from all over the us and resolving their billing queries and help them to get new service available in there area.My duties was to send emails or newsletter; troubleshoot technical issues. I also have a wealth of experience using Microsoft Word, Microsoft Excel and,Google drive to build weekly and monthly fiscal reports. I have a friendly, professional demeanor and am a confident multitask-er,allowing me to take on several responsibilities at once.I'm a quick learner and enthusiastic.

$3.00 /hr
11 hours

Alex Wilson

Alex Wilson

Project and Task Management App, QuickBase, Database, SugarCRM Expert

United States - Tests: 17 - Portfolio: 5

About Me Over the past ten years I have done a very large amount of development with Access, PHP, MySQL, AJAX, and CSS including e-business solutions, task and project management applications, ERP Projects, robust database applications, and fully functional e-commerce websites. I am also skilled in desktop application development using Visual Studio, Java, and C++. My greatest skill is being able to create fully-functional database-driven solutions (web or offline) from start to finish independently and punctually. My goal is to design and create successful, attractive, and functional websites, web applications, databases, and desktop applications for you or your business. I have a wide variety of secondary skills as well. I am capable at Japanese, graphic design, and user experience. Why you want to hire me There are a lot of programmers out there that cost less per hour than me. But there is something I can give you that they can't: Assurance. Assurance that you will end up with a quality product that will stand the test of time. I'm so confident in that statement that I will do all standard maintenance on your project for free.

100% Job Success
$33.33 /hr
1,356 hours

Annalecia Campbell

Annalecia Campbell

I can meet all your administrative needs

Jamaica - Tests: 1 - Portfolio: 1

I am a confident and hardworking individual, who works well independently with the public. I have excellent and interpersonal skills and can perform task under challenging circumstances. I have the ability to use my own initiative in achieving targets. I am now seeking a challenging position which will lead to career progression.

$5.00 /hr
4 hours

Roheny E.

Roheny E.

Klasik Production

Dominican Republic - Tests: 3

Information Technology Integration, Installation and support Diagnosis, Troubleshooting and repair Network engineering Operations System Windows/Lynux/Mac Migrations / Upgrades Graphic Design Web Page Builder Customer Service Telemarketing

$15.00 /hr
144 hours