Virtual Assistant/Customer Service
Last active: 1 day ago
I have 7 years' experience in running a Freebie site, 10+ years Customer Service for a telecommunication company, Floral company, Gift company, and 15+ years General Office skills along with Accounts receivable skills, I have accumulated a wide variety of skills to accommodate any business.
I love to show a client what an asset I can be. My skills include:
• Customer/Phone Support/Chat/Email
• Order Entry
• Data Entry
• Social Media (Facebook, Twitter, Linkedin, etc.)
• Quality Assurance
• Light Bookkeeping
• SEO -Search Engine Setup
I have a degree in Business Management/Accounting. I am versatile, hardworking and love a challenge.
For 10 years, I worked at home creating web pages, typing, bookkeeping and general tax preparation while I worked outside the home. I have light skills in Excel and QuickBooks Pro.
Running my own Freebie site gave me skills with dealing with advertisers, Affiliate marketing and with a member base site. The site script had to be maintained, and updates done on a regular basis. I used many forms of affiliate marketing and learned some valuable marketing skills for bringing in new customers.
Working as a customer service representative I have strong skills in defusing a difficult situation and turning it into a positive experience for the customer. I enjoy customer service, as a happy customer is a returning customer.
Fully equipped, private home office. Accessible through Skype, Google Voice, email, instant messenger or SMS.