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Many of our freelance customer service reps have experience in large call centers around the world, and are ready to bring their professional experience to help your business.

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Customer service Job Cost Overview

Typical total cost of Upwork Customer service projects based on completed and fixed-price jobs.

Upwork Customer service Jobs Completed Quarterly

On average, 1,238 Customer service projects are completed every quarter on Upwork.

1,238

Time to Complete Upwork Customer service Jobs

Time needed to complete a Customer service project on Upwork.

Average Customer service Freelancer Feedback Score

Customer service Upwork freelancers typically receive a client rating of 4.68.

4.68
Last updated: September 1, 2015
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  1. Riccardo R.

    Riccardo R.

    Sales&Marketing customer service

    Italy - Tests: 2

    After the degree, I started to work with some firms (retailers and automotive factory) inside the marketing office and as a trade marketing consultant. Now, I work as advisor for some wine cellars, but also for some companies as virtual assistant and assistant in remote for companies, giving help to the customers

    $20.00 /hr
    49 hours
    5.00
  2. Gary Garrett

    Gary Garrett

    Experienced sales, marketing, and customer service professional

    United States - Tests: 11

    I have over 30 years experience in training sales teams and creating marketing campaigns for various sized retailers and wholesalers. Just retired as sales manager for a designer-wholesaler of home decor and bedding products. Need ideas and/or copy for sales manuals or marketing campaigns? I'm ready to put my experience and talents to work for you.

    $10.00 /hr
    83 hours
    5.00
  3. Mathew G.

    Mathew G.

    Experienced Customer Support & Core Network Implementation Engineer

    Kenya - Tests: 5

    I am Young focused and hardworking person a holder of Bachelor of Science in Computer Engineering with 5000+ Odesk working hours in Customer and Technical Support in great online software companies and video design Integrations. I have Over 6 Cumulative years in as Customer/Technical support having worked in ISP based on VSAT Communication (KU-band and C-Band of Various Dish Capacities), Hub/NOC Planning & Design, Monitoring for (iDirect, Hughes & NewTec) using Various Management & Monitoring Software (Hughes NMS, iMonitor, NewTec, Packeteer etc) based in ISP’s NMC and Customer Support Departments. In Mobile Telecommunication Experience as a Core Network Integration Engineer for Multinational Telecommunication Vendor (Huawei) CS Products (MSOFTX300/UMG8900/HSS/HLR 9860). Also worked before in same vendor as Solution Architect/Pres-sales Engineer (for CS/PS & Carrier Software Products and Solutions) and as Core Network CS Engineer involved in Core Network Planning, Design and Implementation. I have great work experience in Internet Protocols (SS7 / SIGTRAN/MAP / CAP/ TCAP / CAMEL) , 3GPP CN standards and protocols and in particular BSSAP,RANAP/MAP. I have done Integrations with E/// MSC/BSC (TD/BSC)/RNC, Telepins (MFS), Mavenir's (EIR) and other Vendors.

    $12.22 /hr
    5,679 hours
    4.68
  4. Katri K.

    Katri K.

    Experienced international marketing professional

    Italy - Tests: 1

    Native Finnish speaker and international marketing professional available for various type of marketing and translation projects. Bachelor's Degree in Business Administration (Advertising and business communications), full proficiency in English and over 12 years experience in marketing positions with leading international brands. Experienced in marketing, PR, advertising and creative writing / translation, and I am looking for projects mainly from areas of marketing support and marketing campaigns, marketing/sales/executive assistance & consultancy and English-Finnish translations.

    $20.00 /hr
    3 hours
    5.00
  5. Jenny W.

    Jenny W.

    Paid Search Analyst

    United States

    Paid search professional with over 5 years of experience. Specializing in Google Adwords, Bing, and Google Analytics. Experienced at auditing accounts to maximize paid search potential. Highly skilled at diving into Google Analytics and identifying areas of both strength and weakness.

    $48.00 /hr
    114 hours
    5.00
  6. Dorde Trickovic

    Dorde Trickovic

    fast typist, data processor, pdf to word converter

    Serbia

    Fluent English speaker, have lived in the US, currently studying Business and Tourism, interested in doing any kind of work considering data processing, writing, marketing, web designing. Interested in sports, travel, economics, international relations. Can work any time, time zones are not a problem and hourly rate is negotiable.

    $8.00 /hr
    0 hours
    4.50
  7. Juliet Moises

    Juliet Moises Agency Contractor

    Outbound Sales Agent, Project Manager, Telesales, Telemarketing

    Philippines - Tests: 7 - Portfolio: 17

    Seeking a challenging opportunity where I will be able to utilize my skills and my experience as well as my superior Customer Service skills, which will allow me to grow personally and professionally. I am self motivated and able to work both independently and as collaborative team member.

    Associated with: First Call Agency

    $6.67 /hr
    4,088 hours
    4.80
  8. Madelaine Jelesijevic

    Madelaine Jelesijevic

    Data entry, admin, customer service & Support, Web Researcher, QA

    Serbia - Tests: 6

    I'm a born South African, living in Serbia with my family. I'm a highly motivated person who believes that excellence in every aspect is a number one priority. My passion for success within the workplace has given me the advantage to grow at a phenomenal fast pace. I have more than 15 years different work experience in admin/office duties, data entry/web research, customer service & support and in the quality assurance department. My English skills are very good and I have excellent computer/Internet knowledge. My eagerness to learn has also allowed me to absorb as much information as possible to be even more productive and useful in more than one department. I believe my attention to detail; organizational skills, dedication and hard working nature will be of benefit to you or your company.

    $8.89 /hr
    107 hours
    4.96
  9. Maria victoria R.

    Maria victoria R.

    Project Manager, VA, e-Commerce/Web Content Manager

    Philippines - Tests: 6 - Portfolio: 3

    As a manager, it is my goal to bring out the best in my team to best serve the company. As an individual, it is my personal commitment to work as a partner and not just a hired contractor as it gives more gratifying and fulfilling end results. My expertise are in to project management, Reliability, high regard to honesty and integrity are my core principles at work. I strive to learn and and always interested in learning tasks and reaching goals. My experiences in project and team management onsite and online gave me a deeper understanding of diversity in the workplace. Blending with different people having different personalities and cultures is very important in order for you to work as a team. oDesk is a perfect environment where diversity works at its best.

    $11.11 /hr
    6,410 hours
    4.87