Get Your Customer Service Project Started Today!

Hire a freelance customer service representative to help you save time and keep your customers happy 24/7. A professional customer service rep can field questions, help users, solve problems, and take care of your clients...freeing you up to do the work that is at the core of your business.

Many of our freelance customer service reps have experience in large call centers around the world, and are ready to bring their professional experience to help your business.

Browse Customer service job posts for project examples or post your job on Upwork for free!

Customer service Job Cost Overview

Typical total cost of Upwork Customer service projects based on completed and fixed-price jobs.

Upwork Customer service Jobs Completed Quarterly

On average, 1,123 Customer service projects are completed every quarter on Upwork.


Time to Complete Upwork Customer service Jobs

Time needed to complete a Customer service project on Upwork.

Average Customer service Freelancer Feedback Score

Customer service Upwork freelancers typically receive a client rating of 4.65.

Last updated: October 1, 2015
Clear all filters

Epic Productions

Epic Productions Agency Contractor

Customer Service, Sales and Marketing

Philippines - Tests: 8 - Portfolio: 2

Over 10 years of experience Customer Service, Technical Support and Publishing Sales and Marketing. With backgrounds in Management in the field of Entertainment and Productions and Six Sigma indoctrinated. Proficient in various Operating Systems, Microsoft Office programs, Adobe Photoshop, Adobe Illustrator, 3D Studio Max, CorelDraw, Macromedia Dreamweaver, Cyberlink Powerdirector and FL Studio. I am interested in building long-term business relationships with my clients and offer the best possible level of service.

Associated with: Epic Productions

$8.89 /hr
0 hours

Gary Garrett

Gary Garrett

Experienced sales, marketing, and customer service professional

United States - Tests: 11

I have over 30 years experience in training sales teams and creating marketing campaigns for various sized retailers and wholesalers. Just retired as sales manager for a designer-wholesaler of home decor and bedding products. Need ideas and/or copy for sales manuals or marketing campaigns? I'm ready to put my experience and talents to work for you.

$10.00 /hr
83 hours

Momer D.

Momer D.

Customer Service / Recruiter

Philippines - Tests: 12

I have endured in the BPO industry for more than10 years. I have ample knowledge and skill with customer service and technical support issues over the phone, through chat, and email. I believe I have due competence in communicating with clients in the most appropriate manner and I would love to continue working in a similar environment and to increment more experience for continuous progress and stable work.

100% Job Success
$16.67 /hr
2,621 hours

Annmarie K.

Annmarie K.

telemarketing, leads, sales, appointment setting

United States - Tests: 1 - Portfolio: 1

You want professionalism with someone that was born, raised, and educated in the United States? You've come to the right place! My minimum per week time block is 10 hours for ongoing clients, although I will take fixed price and short term jobs on occasion. My services include: Proficient cold calling and appointment setting Telemarketing for B2B and B2C. Social media exposure including Facebook, Pinterest, Twitter, and blogging. Research for lead generation and lead list clean up. My skills: Consistent top producer in sales. Worked with a variety of CRM systems. Able to work independently and in a timely manner. Extremely organized and meticulous. Professional on the phone.

81% Job Success
$33.00 /hr
5,855 hours

Mathew G.

Mathew G.

Experienced Customer Support & Core Network Implementation Engineer

Kenya - Tests: 5

I am Young focused and hardworking person a holder of Bachelor of Science in Computer Engineering with 5000+ Odesk working hours in Customer and Technical Support in great online software companies and video design Integrations. I have Over 6 Cumulative years in as Customer/Technical support having worked in ISP based on VSAT Communication (KU-band and C-Band of Various Dish Capacities), Hub/NOC Planning & Design, Monitoring for (iDirect, Hughes & NewTec) using Various Management & Monitoring Software (Hughes NMS, iMonitor, NewTec, Packeteer etc) based in ISP’s NMC and Customer Support Departments. In Mobile Telecommunication Experience as a Core Network Integration Engineer for Multinational Telecommunication Vendor (Huawei) CS Products (MSOFTX300/UMG8900/HSS/HLR 9860). Also worked before in same vendor as Solution Architect/Pres-sales Engineer (for CS/PS & Carrier Software Products and Solutions) and as Core Network CS Engineer involved in Core Network Planning, Design and Implementation. I have great work experience in Internet Protocols (SS7 / SIGTRAN/MAP / CAP/ TCAP / CAMEL) , 3GPP CN standards and protocols and in particular BSSAP,RANAP/MAP. I have done Integrations with E/// MSC/BSC (TD/BSC)/RNC, Telepins (MFS), Mavenir's (EIR) and other Vendors.

71% Job Success
$12.22 /hr
5,679 hours

Md.saidur R.

Md.saidur R.

My Field: Only Craigslist

Bangladesh - Tests: 10 - Portfolio: 9

It is always hard to find the best person to make your ideas come true. There are so many people promising everything and giving nothing. Are you looking for a contractor who can perform your task at the high level, within the shortest time and at the reasonable price? 1.Do you want to hire an expert craigslist ad poster and ad flagger? 2.Do you want to hire an experienced Virtual assistant? 3.Do you want to have work reports as often as you ready to read them? If you say YES more than once - you are welcome! My best areas of expertise are Virtual assistant, Ad Posting and Flagging in craigslist and Data Entry. Each area is proved by projects I have done in the past. You can check some of them in my upwork Work History and Portfolio. 1. I am ready to have a trial period for your job. If you are not satisfied with my work you will pay nothing for the test interim. 2. I am creative, thoughtful, reliable, responsive, and responsible. Hopefully now you know enough who I am and why it’s worth to work together. I will be happy to work with you!

100% Job Success
$8.00 /hr
2,766 hours

Jenny Price

Jenny Price

Marketing Specialist

United Arab Emirates - Portfolio: 19

Native English experienced marketer (in-business & freelance) specializing in running email campaigns, content development, press releases and PR, advertising, recruitment advertising, social media marketing (Facebook, Twitter, Instagram, Pinterest, LinkedIn), digital marketing and event planning. Also highly experienced in recruitment and administration (Microsoft Certified Application Specialist).

88% Job Success
$11.11 /hr
71 hours

Tobey H.

Tobey H.

Internet Marketing Specialist / Content Writer

United States

Seeking projects that primarily focus on website content creation and internet / social media marketing. Willing to take on additional types of projects after a careful review of the requirements.

$18.00 /hr
0 hours

Jose Dodge

Jose Dodge

QA Tester (Application Development)


Over the last 2 years, I have been developing my experiences in Class Action Settlement Administration. I have experiences in QA Testing and Data Entry. Prior to these tasks, I dealt with Class Members in the Call Centre Dept. I am well informed in this field and eager to expand my knowledge. Experiences prior to Class Action Settlements, I have worked primarily as a Call Centre Representative. Handling accounts such as, Account Advisor (JP Morgan), Event Recruiter (Microsoft Program Partners).

$7.00 /hr
1,992 hours