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Process improvement Job Cost Overview

Typical total cost of Upwork Process improvement projects based on completed and fixed-price jobs.

Upwork Process improvement Jobs Completed Quarterly

On average, 8 Process improvement projects are completed every quarter on Upwork.


Time to Complete Upwork Process improvement Jobs

Time needed to complete a Process improvement project on Upwork.

Average Process improvement Freelancer Feedback Score

Process improvement Upwork freelancers typically receive a client rating of 4.67.

Last updated: October 1, 2015

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Patricia N.

Patricia N.

International Engineer

France - Tests: 18 - Portfolio: 1

I have a strong technical background (french-spanish engineer) that I have completed with studies and a professional experience in strategy, marketing,project management and internal auditing of processes and organisations. I like to combine my technical background (knowledge of processes, strong analysis skills) with commercial activity, customer and / or products orientated. I am well organised, I have lived in different countries and time management has no secrets for me! Looking for an international environment (use of different languages), dynamic and exciting attchments allowing me to develop myself in different areas and giving me enough flexibility to be mom of 2!

98% Job Success
$20.00 /hr
191 hours

Arthur Jhon Alipante

Arthur Jhon Alipante Agency Contractor

Sales and Support Agency Manager

Philippines - Tests: 3 - Portfolio: 1

I am currently serving as a Customer Support specialist at gTeam FZ LLC providing valuable phone, chat, and ticket-based assistance in business software solutions in the fields of Human Resources and Payroll Management, Profitability and Cost Management Solutions, Mobile Field Service and Workforce Optimization, Portfolio and Management Solutions, and Enterprise CRM Solutions. I have also heavily engaged in the same position in providing Platinum Support in the same fields. I am also an Agency Manager at The Philippine American Life and General Insurance Company (Philam Life), a Health Benefit Agent at Maxicare Healthcare Corp., and a Heath Counselor at Caritas Health Shield, Inc. I am also the Managing Director of Spring Events and Productions Group Inc. with heavy Sales and Marketing experience for consumer and enterprise customers, as well as thoroughly handle after-sales support to all clients. I have previously served as a Software Engineer for over 5 years with Lexmark Research and Development Corp., responsible in the delivery of both Mac applications and Linux print driver software for Lexmark International, Inc., as well as fulfilled a leadership role to lower support tiers of the CSSC group which handle global consumer and enterprise customers of the company, with concentrations on US and EMEA customers to which our business are very relevant. I have also previously served as an Operations Manager of HardShop Labs LLC, with the responsibility of technical, management, staff, and business leadership of SEO specialists that deliver Quality Backlink Building and Article Writing. This experience has provided me early but timely experience in managing on-site and remote workers in meeting the company's vision.

Groups: Pro Customer Service

Associated with: Spring Events and Productions Group Inc.

$20.00 /hr
1,272 hours

Eloisa S.

Eloisa S. Agency Contractor

Team Leader | Customer Service | Quality Analyst | Data Entry Expert

Philippines - Tests: 9

Having over 8 years of experience with managing people and projects related to research, online marketing, and sales, I am seeking positions that require the following skills: - Team management; - Project management; - Quality Assurance and Analysis; - Sales; - Telemarketing; - Customer Service/Relations management; - Email Response handling - Business and Process development; - Technical, Research, and Article writing. I offer integrity, professionalism, and exceptional attention to detail. I take pride in the quality of my work and ensure that my output contributes to the growth and success of the business or organization I'm working with. I am proud to be part of Systemcore Business Solutions. For more information, please visit our website at

Associated with: Jose Noel Karunungan

91% Job Success
$8.50 /hr
4,947 hours

Juvy V.

Juvy V.

Data Entry/Online Stores/Real Estate/PDFs/Graphic Design

Philippines - Tests: 1 - Portfolio: 5

Graduate of BS Industrial Engineering. Worked in Coca-cola Company from (2009-2012) as Route-To-Market Engineer and Operational Excellence Apprentice. Started working with oDesk full time early 2012. Exposed to all administrative work. Highly professional and business oriented. JOB EXPERIENCE: -Online store management -Lead Generator for Professionals/Commercial Businesses in Australia. -Virtual Assistant for Insurance company (Australia) -Web Researcher, mail merge, email handling etc. (Australind, WA, Australia) -Virtual/Marketing Assistant for Graphic Design and Animation (Iowa, USA) -Real Estate Assistant (Perth, WA, Australia) -Customer Service Rep/Phone Support/ Order Processor (Austin, Texas) -Real Estate Investor's Assistant ( Florida,Chicago,Iowa,NY) -PDF Manipulation (fillable PDFs/combining/extraction/ etc) many more -Transcription SOFTWARE/PROGRAM: RpData, MLS, 3Dcart, List Builder, Infusionsoft Craigslist,ebay,Amazon, Dropbox, Google Drive, Sky drive, Evernote Teamviewer, skype MS Office, Google docs, prezi Mailchimp, Adobe Photoshop, Adobe Acrobat X Pro, Adobe Sound booth, Audacity many more...

81% Job Success
$11.11 /hr
3,840 hours

Irene DeLaGarza

Irene DeLaGarza

Technical Writer | Industrial Engineer | Operations Manager

United States - Tests: 9 - Portfolio: 1

Experienced manager with a Master's Degree in Business Administration and a Bachelor's Degree in Industrial Engineering. Expert in documenting process manuals, business processes, standard operating procedures and user guides. * Procedure and Instruction Manual Documentation * Use Case Documentation * Editing, Formatting and Designing Guidebooks, User Manuals, and eBooks * Operations and Team Management * Chargeback and Dispute Management * Business Support Management * Kaizen, 5S, Process Improvements, Cost Savings * Call Center Management * Project Management * Customer Service * Office Administration * Regression Testing I excel at creating clear, detailed, and concise documentation including user manuals, training manuals, system manuals, use case documentations, guidebooks, and company policy manuals in various industries. I work diligently to provide excellence in my professional endeavors and have gained reputation for my attention-to-detail skill, integrity, and results-driven work ethic.

91% Job Success
$36.67 /hr
3,682 hours

Jesus II Dizon

Jesus II Dizon

Professional Grant Writing and Resource Development Services

Philippines - Tests: 7

I have a very good understanding of project management and development programs culled from more than ten (10) years of progressive professional experience in this field. I had several engagements with different international non-profit organizations through grant development and management for various aid agencies (USAID, AUSAID, CIDA, JICA). I have successfully completed small and large grants (one time and multi-year) in funded grant applications in the different intervention areas of health (HIV, TB, Child Survival), disaster response and management, education and social justice. I also work with state and local agencies, private foundations, corporations, and other non-government organizations to source grant funding for my clients. ________________________________________ I offer the following services: Grant Writing, Prospecting & Fundraising Consultations Grant Oversight and Reporting Government, Foundation, and Corporate Grants & Requirement Analysis Development Portfolio Management Resource Generation Program Development Sustainability & Strategic Planning Contract Management Compliance, Monitoring & Project Evaluation Needs Assessments

100% Job Success
$20.00 /hr
726 hours

Ruark Butigan

Ruark Butigan

Marketing Coordinator - Hangout: ruark.butigan(at)

Philippines - Tests: 4 - Portfolio: 2

• Over 1 year experience working in a Traditional American Publishing Group, Tate Publishing Enterprises, with varying job responsibilities including but not limited to: retail customer service experience, marketing, managing of a team... • Strong background in customer service; Worked for Comcast as technical specialist for phone and internet troubleshooting. • Demonstrated ability to manage a team that exceeded client’s expectations -- set metrics/goals. • Professional communication includes fluency in English. • Proven skills as a bank teller; Worked for JPMC as a telephone banker with extensive knowledge of banking processes. • Professional licensed nurse that worked as a trainee for a private owned hospital.

$10.00 /hr
25 hours

Robert Norton

Robert Norton

CEO since 1989, Professional Coach, Advisor and Consultant since 2002

United States - Tests: 5 - Portfolio: 4

I am new to oDesk but can provide many references from my consulting work since 2002. After 33 years experience and 27 as CEO I can solve ANY business problem! Free diagnosis of your challenge. Call (508) 381-8013 9am-5pm ET - Skilled consultant and change agent – Worked with over 100 companies to analyze and improve process, culture and results since 2002 using OCM, BPM, BI and 3 decades of practical management experience at all levels - Visionary - Achieved $156 million annualized sales within 1 year of product launch creating new market. - Value builder - Generated $1+ billion in total shareholder value in career to date. - Operator - Drove sales from zero to $100 million with 26% pretax profit in 5 years; added $35 million to revenue in 1 year, created continue growth and ROI - Entrepreneurial - Founded three companies, introduced innovative multimedia service, and penetrated 72% of market in 18 months. Launched over 100 products in a dozen product lines and in seven different industries - Rapid learner and adaptor who is an exceptionally creative thinker and innovator - Ran product development skunk-works that created five new business divisions in 5 years which exceeded $20 million in sales each, creating $700 million in value. - Can get up to speed on a business and domains in a fraction of the time of most people AREAS OF EXPERTISE Best Practices & Management Systems to create high-performance teams and cultures in small business. CEO Coaching. Executive Coaching. Strategic Planning Marketing and Business Model Design Process Management Software/Product Life Cycle OCM Venture Funding Web Strategy E-commerce Business Intelligence Branding Market Research Software Development Biz Problem Solving . Experienced in many industries including: Management Consulting, Information Services, Software, Internet/e-Commerce, B2B Services, Health Care, Financial Services, Consumer Products, Consumer Services and Personal Development.

61% Job Success
$125.00 /hr
22 hours

Richie Zubiri

Richie Zubiri

Expert in Excel and Health Data Analysis

Philippines - Tests: 4

I currently work as a Clinical Research Analyst. What I do is handling multiple projects with multiple deadlines, utilizing multiple skills such as: * Microsoft Office (Excel, Word, PPT, Visio) * Medical Coding * Tableau 8.2 * Reports and automation * Statistical Analysis * Business Process Modeling * Health Information Management and others. These skills are what I have learned from all of my previous work experiences thru consistent enthusiasm to learn.

$4.00 /hr
25 hours