Systems Administrator / Customer Service / Technical support
A dynamic professional with over five years of experience in Network Management, Systems Administration, Customer Support, Service Delivery, Help Desk support and Project Management. Proven ability to create and deliver solutions tied to business growth, organizational development and Systems/Network optimization. Skilled problem identifier and troubleshooter, comfortable managing systems, projects and teams in a range of IT environments.
Specialized Technical Skills:
* Operating Systems: Windows OS (XP,7,8), Mac OS, Unix/Linux
* Windows Servers, Mac OS X Servers, Linux Servers
* Networking: LAN/WAN, VPN, TCP/IP, Routing/Remote Access
* Microsoft Cloud services; office 365, windows Azure
* Microsoft Office; 2003/2007/2010/2013