Sales & Marketing Specialists

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  1. Fe M.

    Fe M.

    Virtual Assistant

    Philippines - Tests: 6

    I am a graduate of B.S. Business Administration, my goal is to develop and use my professional knowledge and experience, to be a good part of a team and to meet new people that will help me improve my talent and skills. I am a fast learner, can work under pressure and can work with minimum supervision. Full client satisfaction is what I guarantee for my clients.

    $6.67 /hr
    2,542 hours
    4.82
  2. Ramee Adam Credo Sareno

    Ramee Adam Credo Sareno

    Photoshop | SEO Expert | Social Media Mngr | Wordpress

    Philippines - Tests: 13 - Portfolio: 30

    If you are looking to hire an honest and skilled freelancer for your project, then you have found me. Skilled in Wordpress Website Development for personal, blogs, hotel and e-commerce. I also do all the graphics design and materials for all the sites I work. I personalize all projects to make sure it follows high standards. Every website I work, I make sure its Search Engine Optimized. I personally do the optimization, following the strategy that had worked for my clients. I can also help you in our social media marketing for your current or new websites. The strategy is proven and cost 50% lower than the usual rates offered. English is my language. Feel free to contact me here or skype: tyf.ramee.sareno Cheers!

    Groups: BigCommerce, Bluehost Developers and Designers

    $30.00 /hr
    1,860 hours
    4.47
  3. Ann Place

    Ann Place

    ASSISTANT AT YOUR SERVICE!!

    United States - Tests: 3

    Throughout my career, I have maintained the highest performance standards within a diverse range of administrative functions. I have a successful track record in supporting the efforts of executive-level staff, including, CFOs, Presidents & CEO, and Chairman of the Board. I have a strong background in all aspects of office management, from scheduling meetings to coordinating travel all over the world. With excellent organizational and communication skills, an outstanding work ethic, and the ability to work well in both team-oriented and self directed environments, I am positioned to exceed your expectations.

    $44.44 /hr
    1,031 hours
    5.00
  4. Kenneth Aguilar Flores

    Kenneth Aguilar Flores

    Virtual Assistant and Customer Support rep

    Nicaragua - Tests: 12 - Portfolio: 2

    Eager to apply my experience as an award winning Supervisor, outstanding customer service representative and engaging team leader with 6000+ hrs of telephone experience managing inbound an/or outbound call. Highly motivated and professional committed to achieve highest possible client satisfaction. EXPERIENCE COACH/SUPERVISOR, SITEL NICARAGUA JUNE 2013 – FEBRUARY 2014 Responsibilities -Create an action plan that will help representatives to achieve monthly goals and metrics. -Communicate and recognize representatives for their daily performance and metric achievements. -Observe, Track, Analize and Follow up on Team Performance. -Supervise, manage and train newcoming and tenure representatives on how to provide great Customer Experience, Call handling skills, Service Level, Schedule Adherence, First Time Resolution, Average Handling Time, Attendance, Policies and Procedures. -Create skill and knowledge enhancement plans to sharpen team members skills and knowledge. -Weekly call auditing for Quality Assurance. Achievements -Top 5 Coach 3 times with an average of 85%. -Successfully implemented remediation plan to improve Overall Team Performance from 65% to 80% in October. -Average Team Customer Satisfaction rating of 80% in 6 months. CUSTOMER SERVICE, CHAT AND TELESALES REPRESENTATIVE, SITEL NICARAGUA JUNE 2010 – JUNE 2013 Responsibilities -Provide first point of contact for credit card customers with general inquiries, credit card payments, refunds, personal information updates, fraud assistance, disputes, balance transfers, online service and escalated calls. -Offer credit card benefits such as credit card insurance and free credit scores to customers. -Offer credit card balance transfers. -Escalations support representative. Achievements -Overall Customer satisfaction rating 90%. -Praised for outstanding customer service by management. SKILLS SUMMARY · Telephone skills · Customer support · Account management · Microsoft Office 2010 · Workforce management · Over the telephone sales · Sales and marketing CERTIFICATIONS 2013 HUMAN RESOURCES CERTIFICATION Coach course, Sitel Managua. 2013 MANAGING TEAM METRICS. Coach course, Sitel Managua. 2013 ACTION PLANING. Coach course, Sitel Managua. 2013 MOTIVATING A WINNING SALES TEAM. Coach course, Sitel Managua. Over the past 4 years I have worked in the call center industry, I have experience working for a major U.S. Credit Card Company in Customer Service, Chat, Telesales and Escalations. I also have experience supervising and managing a 16 people Team performance. All of this experience gave me great communication and call handling skills. I'm a very communicative person with my clients and superiors, a good practice I'd like to apply if I get hired for your services. I have a very large knowledge of computer programs and Microsoft Office and SEO. My native language is Spanish and my English level is fluent in both verbal and written however, since I'm not a native English speaker I do have a little accent. I'm able to perform well under pressure and I have very good time management skills, more importantly I'm a very hardworking person willing to give the best work ethic in any position that I'm assigned to. I am responsible, organized and a great team-player, proactive and willing to learn new opportunities and skills to get the job done.

    $5.56 /hr
    1,219 hours
    4.30
  5. Jennifer Reyes

    Jennifer Reyes

    BPO Supervisor for almost 5 years.

    Philippines - Tests: 4

    I've been in the industry for almost 8 years-- two years as customer service interaction with sales and almost 5 years as a Supervisors handling 10-18 agents.My expertise includes coaching, performance management, performance review and appraisal, motivating and developing skills of my agents. Able to do multi-task and adapt in a fast paced environment.

    $4.00 /hr
    1,209 hours
    5.00
  6. Jeanet A.

    Jeanet A.

    Real Estate VA / Virtual Assistant

    Philippines - Tests: 2 - Portfolio: 14

    REAL ESTATE VIRTUAL ASSISTANT Long term commitment and growth is what I aim for. I am a dedicated, trustworthy and loyal Freelancer. Has the initiative of learning new tasks on my own and can work with no supervision and I am willing to learn new training classes. As Real Estate VA, I am primarily rendering services to Real Estate Investors, Agents and Brokers. • MLS & Website Listing Management • Database Research combining MLS and County Property Records • Social Media Management: Facebook, Twitter, Hootsuite, LinkedIn • Help build databases for our prospects and marketing campaigns • RE/MAX, Remax, Zillow, Trulia, Postlets, RealtyMX, Realtyjuggler, Fusion, Mail Chimp • Sending email, e-coupons & subscriptions for Marketing purposes • Online Research / Data Entry • Administrative task • Researching data from several websites • Lead generation & Marketing listings • Marketing assistant Linkbuilding Task Social Bookmarking submission Profile creation Location Citation Forum posting Blog commenting Directory submission Social Media management Creates Twitter ,LinkedIn and Facebook fan page Video Marketing (youtube, Animoto)

    $3.33 /hr
    5,382 hours
    4.52
  7. Michael M.

    Michael M.

    Personal Assistant, Data Entry, SEO, Web Researching Professional

    Jamaica - Tests: 4 - Portfolio: 1

    I am an alert, attentive individual with the ability to follow instructions given. I have over 5 years experience in areas such as Basic Accounting, Data Entry, Marketing and Web Research. During this time I had an opportunity to develop on my typing speed, the use of Microsoft Office and my work ethics. I am seeking an opportunity to work in a position where my potential and skills gained will be an asset to the company. I believe in challenging my self and a hard and dedicated worker describes me best.

    $5.56 /hr
    4,056 hours
    4.94
  8. Alejandra P.

    Alejandra P.

    Customer Service Rep/Live Chat/Social Media/Supervisory-Skills/

    Colombia - Tests: 5

    Over the last 2 years, I have provided excellent customer service support via live-chat or over the telephone as an oDesk contractor. I have worked for startup companies and small businesses. My core competency lies in complete understanding of your customer needs, and I am seeking opportunities to serve your clients as well as your business. I also have some experience in the following areas: Translation English-Spanish, Spanish-English, recruiting, interviewing, training and managing new personnel. I'm a psychologist, graduated in 2003 from Universidad Pontificia Bolivariana in Medellín, Colombia. I have 8 years of experience in therapy and human resources. I would like to work with live chats, surveys, data entry, customer service, web research, employee supervisor. I studied my elementary school in Miami, USA. I learned to speak, read, and write in English before I learned Spanish.

    $5.56 /hr
    3,290 hours
    4.95
  9. Javed Khan Pathan

    Javed Khan Pathan

    Social Media Marketer, SEO | keyword Research | White Hat SEO

    India - Tests: 3 - Portfolio: 8

    Whether you're just getting started with Social Media Marketing or you are ready to take it to the next level, I offer social media training, coaching and consulting for small business owners who are tired of trying to learn it on their own. I can help develop a plan that uses the best social media platforms for you, your business and your target audience and uses strategies that get results. Through hands-on training (using remote screen sharing) I'll show you exactly how to use Facebook, Twitter, LinkedIn, Google+ and other social media platforms for your business. I have 5+ years experience as an educator and academic/business trainer with a step-by-step hands-on approach to help you learn how to use the various social media tools to market your business as well as much experience in all SEO aspect. I am very expert in White Hat SEO. I think White Hat SEO is best practices to achieve good results in SEO and I also believe to work according to Google Webmaster guidelines. I specialize in working with service professionals, entrepreneurs, small business owners who: - Need help choosing the right social networks to reach their target market - Set up accounts on several different platforms but don't know what to do next - Aren't getting the results they want from their social media efforts - Have a question on how to use a specific social media tool such as LinkedIn, Facebook, Twitter Here are a few of the things I can assist with: - Online Marketing & Social Media Consulting - Training on Facebook, Twitter, LinkedIn, Google+, Pinterest - Online Account Set-up: Facebook, Twitter, LinkedIn, Pinterest, Google+, YouTube - Facebook Advertising - Audience Building and Engagement on Social Media Platforms - Clarifying your Business and Marketing Objectives I am not taking any social media management work at this time, just training, consulting and coaching. I am currently working as a SOCIAL MEDIA Manager, I have been a Search Evangelist, SOCIAL MEDIA Freelancer, SOCIAL MEDIA Lead, Social Media Strategist, Social Media Enthusiast, Local SOCIAL MEDIA Consultant,SOCIAL MEDIA Trainer, White Hat SEO expert, Social Media Marketing Expert, SOCIAL MEDIA Consultant,E-commerce SOCIAL MEDIA consultant,Online Marketing Team Lead and a Web marketing Expert. EXPERTISE Search engine optimization services (With SOCIAL MEDIA) Online Reputation Management Keyword analysis services Keyword Density analysis Web Analytics PPC Services Social Media Branding/Marketing Mobile SOCIAL MEDIA Digital Media Marketing Conversion Optimization E-Commerce SOCIAL MEDIA White Hat SEO I provide Free SEO/Social Media Consultation and analysis Report. To know more about my services, invite for the interview; I am ready to discuss further using Skype.

    $7.70 /hr
    1,351 hours
    4.70
  10. Sunil K.

    Sunil K.

    SEO, White Hat Link-Building, Google #1 Rank Specialist

    India - Tests: 5 - Portfolio: 6

    I have 6+ years of experience in SEO, SEM, SMM and Link Building . I have proven record of achieving top ranking for various competitive keywords in Google, Yahoo and Bing using various SEO methods. SEO (On Site + Off Site) SMM + SMM - Facebook, Twitter, Youtube, Linkedn,Pinterest SEM - Adwords, PPC I believed to work with WHITE HAT SEO Methods to bring results on top of Google and every other major search engines like Yahoo and Bing also. My Core Skills - Website & Keywords Research Analysis On Site SEO (Making Website SEO Friendly) Off Site SEO (All Link Building Stuffs) SMM/SMO ( Traffic from all social media sites.) Directory Submission, Social Bookmarking,Forum Posting Articles, Commenting and all Social Media Optimization Article & Content Writer, Blogger,etc

    $4.44 /hr
    1,892 hours
    4.70