Advance Customer Service Representative for Dishnetwork U.S.A.
To render a high level of professional service to companies or business entities in need of particular services corresponding to the qualifications and services as stated in the attached Curriculum Vitae with Personal and Financial enhancements as secondary objectives.
Advance Customer Service Representative for Dishnetwork U.S.A. (the international client of SPI Global Inc.) Effectively documents & facilitates technical troubleshooting, billing and accounts reconciliation, shipping, and work order processing while maintaining a high level of program/product knowledge and the meeting of service level agreements. (Recipient : Best agent award in May and July, 2011)
Accounting and Marketing executive with excellent communication and interpersonal skills. Well versed in oral and written English and Filipino. Resourceful, detailed, self-motivated leader and team player. Experienced in customer service and dealing with people at all levels. Dedicated, computer literate and willing to extend work hours. Excellent coordinator and trainer.