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Hire a CRM consultant today to manage business relationships and organize customer service, marketing and sales data. CRM consultants can set up email systems, manage call centers and find custom CRM solutions for all your business needs.

Customer Relationship Management (CRM) is the art of using technology to simplify the management of customer connections and the data related to them. CRM solutions often use a combination of sales and marketing automation systems, inventory management systems and CRM databases to boost sales and improve customer service. On Upwork, the world’s largest online workplace, you’ll find CRM consultants who can manage customer relationships for businesses and professionals around the world.

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CRM Job Cost Overview

Typical total cost of Upwork CRM projects based on completed and fixed-price jobs.

Upwork CRM Jobs Completed Quarterly

On average, 152 CRM projects are completed every quarter on Upwork.

152

Time to Complete Upwork CRM Jobs

Time needed to complete a CRM project on Upwork.

Average CRM Freelancer Feedback Score

CRM Upwork freelancers typically receive a client rating of 4.59.

4.59
Last updated: July 1, 2015
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  1. Margo Northcutt

    Margo Northcutt Agency Contractor

    Marketing Automation Expert, HubSpot Inbound & Pardot Certified

    United States - Last active: 9 hours ago - Tests: 3 - Portfolio: 4

    Looking for a marketing automation expert? I have extensive experience with marketing automation setup, ongoing email marketing and nurture campaigns, segmentation, lead scoring, landing pages and forms, testing and analytics. I've worked mostly in HubSpot and Pardot (with Salesforce integrations), but am a fast learner on any platform you're using for marketing automation or email marketing. Services offered: - Marketing automation setup assistance - Email marketing, including drip/nurture campaigns - Forms - Landing pages - Segmentation and personas - Automation rules - Analytics - Basic Salesforce integration help - Dynamic content I was the in-house marketing automation expert for my last 2 employers (both mid-size B2B) where I oversaw the initial marketing automation implementation and built successful campaigns from the ground up. I also have Salesforce administrator and B2B sales experience, which has given me a leg up in my work and in understanding sales team needs. I'm a huge advocate of sales and marketing alignment and have worked across departments on a consistent basis to ensure clarity and smooth campaign execution. My work has always been focused on maximizing conversions, engagement, qualified leads, sales team efficiency and of course, sales! Specialties: HubSpot, Pardot, Salesforce, inbound marketing, lifecycle marketing, email marketing, segmentation, forms, landing pages, lead scoring, lead nurturing, online surveys, testing and analytics.

    Associated with: Funnelove

    $100.00 /hr
    668 hours
    0.00
  2. Bharathwaj TMS

    Bharathwaj TMS

    CRM, Excel, Wordpress, Data Entry, VA

    India - Last active: 7 days ago - Tests: 1

    A seasoned CRM Freelancer with years of experience in solution designing and implementing CRM systems, streamlining the user adoption, and setting global standard business processes for CRM adoption. If you need any help with CRM implementation & set up, do approach me! I'd be happy to help you!

    $15.00 /hr
    0 hours
    0.00
  3. Bryce Phua

    Bryce Phua

    APAC Market / Business Analyst / Specialize in Automotive Industry

    Singapore - Last active: 24 days ago - Tests: 3

    Are you facing problem getting values out of your data? Can't seem to 'tell a story ' with various data? Or are you stuck with an ideas and looking for someone to bounce the ideas and get you started? If you're facing any of the above, drop me a message and we can explore it together. Right now, I'm starting my own telematics company and wish to keep a sharp mind while my business is progressively taking shape.I have over five years of experience as a regional (APAC) business/marketing analyst in the automotive industry. What sets me apart from other business analysts is my ability to establish a connecting relationship between seemingly unrelated data and provide business related answers. I have helped integrate and improve workflow and analytics via various business intelligence tools. My main focus was helping distributors and dealers with their business plans in order to meet sales targets, set budgeting, understand product life cycles and interpret product sales. Achievement: Designed a tool via MS Excel to do budgeting - drilled down to individual parts Created a CRM with Sales & Aftersales data Reduced reporting time frame from 15 to 12 days

    $33.33 /hr
    0 hours
    0.00
  4. Vlad Poddubny

    Vlad Poddubny

    Accepted only US/EU orderers.

    United States - Last active: 25 days ago - Tests: 1 - Portfolio: 12

    Specialties • Consultative Selling • Channel Selling • Negotiations • Communication • Business Development • Results Driven • Global Experience • Training and Development • Customer Relations • Strategic Planning • Product Development • Personnel Management

    $20.00 /hr
    0 hours
    0.00
  5. Eric Hansen

    Eric Hansen

    QuickBase Expert - Sales CRM / ERP / PM

    United States - Last active: 05/01/2014 - Tests: 4

    I am a QuickBase Expert that has helped over 100 customers build custom QuickBase applications and train end users to be successful. I worked at Intuit QuickBase for over 6 years and am well known for driving successful business outcomes in Sales Operations, CRM, and Project Management.

    $100.00 /hr
    0 hours
    0.00
  6. Beatrice Robbins

    Beatrice Robbins

    Experienced Loyalty and Analytics Strategist

    United States - Last active: 1 month ago

    * 15+ years of experience in building, launching, and evaluating customer relationship management (CRM), loyalty marketing, guest experience, branding, business intelligence, and revenue management programs, with a career focus on the hospitality industry. * Proven record of on-brand, data-based recommendations that are efficiently implement with fully quantifiable results Most recent projects include: * Revenue management department stabilization and new system implementation for boutique hotel in Chicago * Elasticity-driven menu pricing optimization with item deletions and menu re-structuring review for a national fast food chain, estimated to grow bottom line revenue by 2.08% * Loyalty program evaluation, retargeting, and relaunch for regional steak restaurant group * Coupon redemption and promotion analysis for regional restaurant chain * Site selection modeling and validation for national paint company

    $85.00 /hr
    0 hours
    0.00
  7. Abigail K.

    Abigail K.

    Business Planning/Strategy/Marketing /Analysis /Business Intelligence

    United States - Last active: 2 months ago - Tests: 1

    - Data analysis and visualization using Cognos, Tableau, Excel - Data mapping using GIS driven tools such as Microsoft MapPoint - Consumer purchase behavior measurement and analytics - Retail Retail Space management using JDA ProSpace - Marketing post-promotion analysis - Category & transaction/POS data analysis and insights - Consumer Insights (IRI panel and scan) - Retail data analysis: Walmart Retail Link, RSi - Experience querying databases using SQL, Access - Reporting using data warehouse tools Education: - MBA - MS Marketing - MS Certificate Business Intelligence & Analytics

    $65.00 /hr
    0 hours
    0.00
  8. Russel Normandia

    Russel Normandia Agency Contractor

    Professional Real Estate Inside Sales Services

    United States - Last active: 3 months ago - Tests: 3 - Portfolio: 3

    I am a Licensed Real Estate agent in WA State. I operate an agency that specializes in providing professional real estate inside sales and assistant services. Please invite me to an interview so we can discuss in greater detail exactly how I can help you with your Real Estate business.

    Associated with: Onpoint Management LLC

    $12.00 /hr
    0 hours
    0.00
  9. Jacqueline Venable

    Jacqueline Venable

    Professional marketer, writer and editor who is dedicated to quality.

    United States - Last active: 9 days ago - Portfolio: 3

    I love what I do and I believe you are only as successful as the knowledge you share. I have more than 20 years of expertise in marketing professional services, and bring an organized and strategic approach to every job. I led the marketing and proposal efforts of three national firms with responsibilities that included; proposal writing and editing, brand management, marketing strategy, advertising and collateral development, research, direct marketing, photography and general marketing services, as well as managing a team of 6 coordinators responsible for producing over 250 technical proposals in one year. I am experienced in crafting project pursuit plans designed to capture multiple levels of business development, building improved decision matrices, and conducting client research and competitor analysis and hold a Foundation level APMP certification. WRITING AND EDITING - Technical and conversational writing skills that captures, thought proof statements, the value a firm provides to the client. MARKETING PLANS, BROCHURES AND BRAND MANAGEMENT - Design and/or redesign collateral materials including brochures, presentations, stationary & business cards, procedure manuals, websites, and more. CRM DATABASE MANAGEMENT - Capturing the relationships of projects to clients and employees is essential to building a business. I take your existing information and create the essential links/relationships and then train your employees how and why to use a CRM system. Report design is also available. PROPOSAL WRITING AND PLANNING- From kick-off through print production I work with your staff to develop schedules, compliance matrices, storyboards and quality review processes to identify gaps and provide guidance on course correction at milestones throughout the proposal process. SELECTED ACCOMPLISHMENTS - Development of a firm-wide Project Pursuit Plan designed to capture multiple levels of business development activities, improved go/no go decision matrix, client research, competitor analysis. - Updated proposal response process from Go/No Go through close-out: redefining scheduling, CRM and filing structures, and value-based messaging. - Implemented internal quality review process reducing errors seen by our "internal" clients by 90%. - Developed and maintained intricate proposal response process including setup and editing of text library. - Established and rolled out a new proposal process improving accountability and quality measures. - Rewriting of all boiler plate text to support value added messaging. - Oversight of all RFQ/P/Interview team kick-off meetings and pre-interview coaching. - Increased success of sales pursuits through the development of creative collateral communication and team collaboration. - Led the development of brand standards and a company-wide strategy resulting in improved brand consistency and awareness. - PR strategy development involving internal and external clients resulting in a 15-20% increase in media hits.

    $45.00 /hr
    40 hours
    0.00
  10. Chester Tan

    Chester Tan

    Virtual Assistant (multi functional)

    Philippines - Last active: 1 month ago

    Ive Been a Virtual assistant for nearly a Year, before being in the virtual assistant I have also been a Part of a sales force specializing in SEO marketing, and have worked in a Travel agency among other part-time jobs, I have degrees in both Business Management, and culinary arts. open to working with new and upcoming businesses, my previous clients have been, A marketing coach from Australia, and business manager from Australia.

    $5.00 /hr
    0 hours
    0.00