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Hire a CRM consultant today to manage business relationships and organize customer service, marketing and sales data. CRM consultants can set up email systems, manage call centers and find custom CRM solutions for all your business needs.

Customer Relationship Management (CRM) is the art of using technology to simplify the management of customer connections and the data related to them. CRM solutions often use a combination of sales and marketing automation systems, inventory management systems and CRM databases to boost sales and improve customer service. On Upwork, the world’s largest online workplace, you’ll find CRM consultants who can manage customer relationships for businesses and professionals around the world.

Browse CRM job posts for project examples or post your job on Upwork for free!

CRM Job Cost Overview

Typical total cost of Upwork CRM projects based on completed and fixed-price jobs.

Upwork CRM Jobs Completed Quarterly

On average, 159 CRM projects are completed every quarter on Upwork.

159

Time to Complete Upwork CRM Jobs

Time needed to complete a CRM project on Upwork.

Average CRM Freelancer Feedback Score

CRM Upwork freelancers typically receive a client rating of 4.59.

4.59
Last updated: June 1, 2015
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  1. Ronald S.

    Ronald S.

    Sales, Marketing and CRM Professional

    United States - Last active: 11 days ago - Tests: 13

    Sales and marketing manager with 25+ years experience in consultative sales of electronic components, and print and online marketing solutions. Skilled in fields of sales, tactical marketing, strategic marketing and management. Specialize in the selection, configuration, implementation and administration of sales and management tools and applications including Insightly, Zoho, Salesforce, Asana, Redbooth, Google Apps, Analytics, DFP and website design using Weebly. My business and technical experience allow me to align my client's business processes and needs with the appropriate system to deliver the best functionality at the lowest cost. Specialties: Marketing/Advertising/Communications, CRM Systems, Social Media, Research, Business Development, Management.

    $39.00 /hr
    95 hours
    5.00
  2. Ethan Frounfelker

    Ethan Frounfelker

    CRM Consultant Engineer

    United States - Last active: 5 days ago - Tests: 5 - Portfolio: 4

    CRM SOFTWARE SPECIALIST ENGINEER Documented success in CRM selection, implementation, development, and project management. 5 Years of proven expertise in CRM selection, configuration, implementation and administration. Senior engineering and sales professional with real-world field and business operations experience. Possess big-picture vision, leadership, and tenacity to recommend and provide customer solutions and manage projects from beginning to end. Also versed in database organization, development, and maintenance. Triggers increased market share and accelerates revenue growth. Highly motivated to outperform the competition; consistently sets and achieves personal goals above corporate expectations. Dynamic and diversified engineer skilled at providing software tools that exceed customer and company requirements. CORE COMPETENCIES CRM Selection CRM Implementation CRM Consulting Business Systems Improvement CRM Development Project Management CRM Database Maintenance Process Documentation Creation Customer Support IT/IS Management Sales Development Life Cycle Business-to-Business Sales Microsoft Office Proficiency Zoho CRM Zoho Creator Zoho Sites Zoho Support Zoho Survey Zoho Live Desk Zoho Campaigns SugarCRM Batchbook Zapier Nutshell CRM Zoho CRM Offline

    $66.67 /hr
    728 hours
    4.94
  3. Monaliza N.

    Monaliza N.

    Excellent Virtual Assistant

    Philippines - Last active: 15 hours ago - Tests: 12 - Portfolio: 14

    ✓ Verified and Certified oDesk Contractor ✓ Member of oDesk Elite Group: All Star Freelancer Silver Club (Screen snap can be found in my portfolio below) I am Monaliza "Izza" Nuguit. A Philippine-based Virtual Assistant, serving companies, business owners and professionals from around the world. I can provide you with Administrative Assistance on a long-term or short-term contract. I am available 30-40 hours a week and can work on weekends and even on holidays! My services include, but not limited to, the following: • MS Office Applications (i.e. MS Word, Excel, Outlook) • Web Research, Lead Research, LinkedIn Research (Knows Boolean Search Method) • Data Entry / Creating databases • Converting JPEG or PDF Files into MS Word/Excel Format • Handling/managing CRM systems • Social Media Management (Facebook, Twitter, LinkedIn, Pinterest etc.) • Editing or Retouching Pictures • Transcription • Email Support • Wordpress Support I have used and familiar with the following Websites: Facebook, Twitter, LinkedIn, Pinterest, Instagram, Blogger, Hootsuite, Google Docs, Google Plus, SocialOomph, Gist, Four Square, Nimble, Mail Chimp, Constant Contact, Zendesk and many others. Top qualities: Great Results, Good Value, High Integrity.

    $8.89 /hr
    6,144 hours
    4.95
  4. Rio Lynda Negara

    Rio Lynda Negara

    Virtual Assistant, Researcher, Photoshop, Salesforce CRM, Wordpress

    Philippines - Last active: 7 days ago - Tests: 2 - Portfolio: 10

    I am detail-oriented, well-organized and an all-rounder Virtual Assistant with the following experiences: -- Website Management (Entry/Updates/Posting) on Music Library Website, Google docs & Usage Metrics; Assistant to the online-team-manager for Salesforce CRM & MLS; Spreadsheets/Database; WordPress; Pharmaceutical website (+ Insurance verification); Theater Events Website; Interior Design Website; Online Electronics Store Website. -- Research work of several topics e.g. Comic books/website/blogs; Wholesalers of Bottles/Organic Fruits & Vegetables/Processors; Interior Design websites/blogs; Theater events/listings; Journals for online library; Colleges and Universities Contact Information, Research and Calling Hotels & Event Venues within Dallas, TX. -- Simple/Basic Mobile Website Development using html, php, css -- Photoshop: Photo cropping/re-sizing/basic editing I do work accurately without supervision. My typing speed is 45-word/minute and do checked emails/odesk/skype regularly, with a DSL Download Speed of 2.07mbps. Kindly checked my profile history for my detailed odesk experiences. It will be my pleasure to gave you high quality service.

    $6.67 /hr
    3,556 hours
    4.93
  5. Jennefer Cabasag

    Jennefer Cabasag

    professional telemarketer/ appointment setter

    Philippines - Last active: 15 hours ago - Tests: 3

    -to meet the quota or standards set by any company who hires me and provide service efficiently and affectively,at all times. -to grow professionally and contribute to the growth of any company i am part of. -to take on challenges and learn from it and use it as a chance to grow and improve my skills as a telemarketer and appointment setter. -to provide the best telemarketers to any company, meeting or exceeding the set quota or standards at all times

    $5.56 /hr
    5,450 hours
    4.95
  6. Rosemary Sauter Frett

    Rosemary Sauter Frett

    Expert Virtual Assistant/Transaction Coordinator

    United States Virgin Islands - Last active: 1 day ago - Tests: 2 - Portfolio: 2

    I have over 40 yrs of real estate experience. I thought I would like retirement but it is not for me. I have decided to assist other Realtors manage their business. I also have an accounting background and can be helpful in this field as well. I am proficient in the MLS and contractual requirements for California, Oregon, Washington State, Maryland, Colorado and Texas. I am familiar with many portals including but not limited to requirements by Keller Williams, The Force Realty, Century 21 and Re/Max. I am also familiar with CRM programs and I am proficient in Top Producer8i, Market Leader, and SmartZip. I work well under pressure and I am a self starter, having been self employed all of my life. I can assist in generating leads. I use Dropbox, google docs, Docusign and dotloop as well. I look forward to working with you and helping to bring your business to the next level.

    $16.76 /hr
    80 hours
    5.00
  7. Teresa Miller

    Teresa Miller Agency Contractor

    Marketing Manager

    United States - Last active: 5 days ago - Tests: 1 - Portfolio: 13

    Seeking marketing project management and marketing team management opportunities. My freelance work includes project management, internet marketing and copywriting. With a master's degree in communications, I have experience working in a variety of settings including: health care, environment, food, agriculture, financial services, software and education.

    Associated with: Agile T Marketing

    $75.00 /hr
    1,241 hours
    4.85
  8. Johaila I.

    Johaila I. Agency Contractor

    Data Entry/ Personal Assistant/ VA/ Web Researcher/ Transcriber

    Philippines - Last active: 2 days ago - Tests: 9 - Portfolio: 2

    Hi! First of all thank you for reviewing my profile. My main objective is to achieve the best quality of work to be delivered to satisfied clients. To provide excellent customer service and aiming for quality administrative work. I'm an internet savvy and computer literate. I am very much enthusiastic in learning new things through whatever job any employer will give me. I am flexible, open-minded and very hardworking. Rest assured that I can submit any tasks that you will give to me ahead of schedule.

    Associated with: aBcY SOLUTIONS

    $5.56 /hr
    8,458 hours
    4.92
  9. Curie S.

    Curie S. Agency Contractor

    Research Analyst, Media Monitoring

    India - Last active: 1 day ago - Tests: 8 - Portfolio: 7

    MBA with 4+ years of strong and proven expertise in research analysis, market research, media monitoring, portfolio analysis and business plans,. * Ability to provide results based on organized research and data mining. * Knowledge of CRM tools like SME, MCA Suite, JobNimbus, entering timesheets in Quickbooks and other in-house CRMs * Proficient in providing sound business plans backed by credible research on following domains - mobile apps, healthcare and education * Creative writing skills capabilities coupled with strong articulation and clear communication. * Specific expertise in providing marketing research and deep analysis on mobile apps (iOS & Android) * Hands-on experience on following platforms & software- Microsoft Windows 7, Apple iOS 6.0 (iPad, iPod Touch), BlackBerry v5.2, Android 4.1, Microsoft Office, Google docs. * Experience on Digital Marketing (SEO including Off Page/On Page Optimization, SMM, etc.)

    Associated with: Cornerstone

    $9.00 /hr
    2,487 hours
    4.99
  10. Kelly G.

    Kelly G.

    15 yrs of experience in Research & Media...

    United States - Last active: 2 days ago

    Will exceed your expectations. Hard working, diligent and engaging collaborator and communicator with over fifteen years of experience in market, media and social media research. An out-of-the-box thinker who will provide you innovative ideas while still focusing on the details and deadlines.

    $15.00 /hr
    139 hours
    4.80