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Hire a CRM consultant today to manage business relationships and organize customer service, marketing and sales data. CRM consultants can set up email systems, manage call centers and find custom CRM solutions for all your business needs.

Customer Relationship Management (CRM) is the art of using technology to simplify the management of customer connections and the data related to them. CRM solutions often use a combination of sales and marketing automation systems, inventory management systems and CRM databases to boost sales and improve customer service. On Upwork, the world’s largest online workplace, you’ll find CRM consultants who can manage customer relationships for businesses and professionals around the world.

Browse CRM job posts for project examples or post your job on Upwork for free!

CRM Job Cost Overview

Typical total cost of Upwork CRM projects based on completed and fixed-price jobs.

Upwork CRM Jobs Completed Quarterly

On average, 161 CRM projects are completed every quarter on Upwork.

161

Time to Complete Upwork CRM Jobs

Time needed to complete a CRM project on Upwork.

Average CRM Freelancer Feedback Score

CRM Upwork freelancers typically receive a client rating of 4.63.

4.63
Last updated: May 1, 2015
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  1. Dan Radu

    Dan Radu

    Marketing Automation / CRM Consultant

    Canada - Last active: 6 days ago - Tests: 2 - Portfolio: 6

    Marketing automation and customer relationship management (CRM) consultant passionate about marketing technologies for my clients. My agency is a one stop shop for marketing strategy, web design, graphic design and database services to make your marketing automation systems work. Currently servicing happy clients in: • Marketo • Salesforce • Eloqua • Microsoft Dynamics CRM • Pardot • Act-On Specialities: • Marketing Automation Implementation • Demand Generation Strategy • Lead Scoring • Nurturing/Drip Campaigns • Database Marketing • Sales & Marketing Alignment • Return on Investment (ROI) Tracking • Dashboards, Reports & Analytics • Responsive Design for Landing Pages & Emails • B2B Websites Certifications: • Marketo Certified Expert • Certified Salesforce Administrator • Act-On APEX Partner

    $66.67 /hr
    1,155 hours
    4.80
  2. Ronald S.

    Ronald S.

    Sales, Marketing and CRM Professional

    United States - Last active: 2 days ago - Tests: 13

    Sales and marketing manager with 25+ years experience in consultative sales of electronic components, and print and online marketing solutions. Skilled in fields of sales, tactical marketing, strategic marketing and management. Specialize in the selection, configuration, implementation and administration of sales and management tools and applications including Insightly, Zoho, Salesforce, Asana, Redbooth, Google Apps, Analytics, DFP and website design using Weebly. My business and technical experience allow me to align my client's business processes and needs with the appropriate system to deliver the best functionality at the lowest cost. Specialties: Marketing/Advertising/Communications, CRM Systems, Social Media, Research, Business Development, Management.

    $39.00 /hr
    63 hours
    5.00
  3. Ethan Frounfelker

    Ethan Frounfelker

    CRM Consultant Engineer

    United States - Last active: 1 day ago - Tests: 5 - Portfolio: 4

    CRM SOFTWARE SPECIALIST ENGINEER Documented success in CRM selection, implementation, development, and project management. 5 Years of proven expertise in CRM selection, configuration, implementation and administration. Senior engineering and sales professional with real-world field and business operations experience. Possess big-picture vision, leadership, and tenacity to recommend and provide customer solutions and manage projects from beginning to end. Also versed in database organization, development, and maintenance. Triggers increased market share and accelerates revenue growth. Highly motivated to outperform the competition; consistently sets and achieves personal goals above corporate expectations. Dynamic and diversified engineer skilled at providing software tools that exceed customer and company requirements. CORE COMPETENCIES CRM Selection CRM Implementation CRM Consulting Business Systems Improvement CRM Development Project Management CRM Database Maintenance Process Documentation Creation Customer Support IT/IS Management Sales Development Life Cycle Business-to-Business Sales Microsoft Office Proficiency Zoho CRM Zoho Creator Zoho Sites Zoho Support Zoho Survey Zoho Live Desk Zoho Campaigns SugarCRM Batchbook Zapier Nutshell CRM Zoho CRM Offline

    $66.67 /hr
    714 hours
    4.94
  4. Monaliza N.

    Monaliza N.

    Virtual Assistant | Excellent Web Researcher | Data Entry Specialist

    Philippines - Last active: 1 day ago - Tests: 12 - Portfolio: 14

    ✓ Verified and Certified oDesk Contractor ✓ Member of oDesk Elite Group: All Star Freelancer Silver Club (Screen snap can be found in my portfolio below) I am Monaliza "Izza" Nuguit. A Philippine-based Virtual Assistant, serving companies, business owners and professionals from around the world. I can provide you with Administrative Assistance on a long-term or short-term contract. I am available 30-40 hours a week and can work on weekends and even on holidays! My services include, but not limited to, the following: • MS Office Applications (i.e. MS Word, Excel, Outlook) • Web Research, Lead Research, LinkedIn Research (Knows Boolean Search Method) • Data Entry / Creating databases • Converting JPEG or PDF Files into MS Word/Excel Format • Handling/managing CRM systems • Social Media Management (Facebook, Twitter, LinkedIn, Pinterest etc.) • Editing or Retouching Pictures • Transcription • Email Support • Wordpress Support I have used and familiar with the following Websites: Facebook, Twitter, LinkedIn, Pinterest, Instagram, Blogger, Hootsuite, Google Docs, Google Plus, SocialOomph, Gist, Four Square, Nimble, Mail Chimp, Constant Contact, Zendesk and many others. Top qualities: Great Results, Good Value, High Integrity.

    $8.89 /hr
    5,967 hours
    4.95
  5. Ali R.

    Ali R.

    Marketer . Seller . Customer Champion

    Malaysia - Last active: 1 day ago - Tests: 1

    I am an independent contractor, sole proprietor, freelance provider of services. I do not outsource any of my projects. I communicate clearly and keep each client informed as to the status of their project. My pledge to my clients is to do the best job possible, ask questions if something is unclear and develop lasting relationships based on integrity, honesty, truth and trust. I am seeking projects that involve telemarketing, customer service, warm calling, cold calling, out bound calls, customer advocate, research, surveys,data entry, proofreading, compiling data, analyzing data, sorting data, administrative positions, virtual assistant, marketing, follow up calls, customer contact, business to business, business to consumer. I am focused, detail oriented, accurate, honest, truthful and trustworthy. I take pride in my work and accomplishments and hope to build some lasting relationships with the employers. Sales and marketing: Performed work for numerous marketing agencies promoting products, seasonal campaigns, creating customer awareness, consumer surveys, business surveys, Phone sales. I have strong customer services skills. I have worked on b2b and b2c projects.I am strictly experienced in sales,cold calling,appointment setting and lead generations.I have worked on a lot of projects from different industries like Travel, Financial, Publishing , BPO's , Healthcare. Numbers are my forte. One of my specialties is zeroing in on a company that is fighting to survive financially or needs to cut expenses. I am very adept at finding the areas where a company is losing money and making suggestions on how to correct the problem. I have an ability to look at each department within an organization and analyze the situation. I have strong analytical skills and I'm able to dissect data, find problems, solutions and alternatives if possible. I have proper work environment with all the necessary tools that will be required to fulfill the job.

    $9.00 /hr
    145 hours
    5.00
  6. Jennefer Cabasag

    Jennefer Cabasag

    professional telemarketer/ appointment setter

    Philippines - Last active: 1 day ago - Tests: 3

    -to meet the quota or standards set by any company who hires me and provide service efficiently and affectively,at all times. -to grow professionally and contribute to the growth of any company i am part of. -to take on challenges and learn from it and use it as a chance to grow and improve my skills as a telemarketer and appointment setter. -to provide the best telemarketers to any company, meeting or exceeding the set quota or standards at all times

    $5.56 /hr
    5,143 hours
    4.95
  7. Teresa Miller

    Teresa Miller Agency Contractor

    Marketing Manager

    United States - Last active: 3 days ago - Tests: 1 - Portfolio: 7

    Seeking marketing project management and marketing team management opportunities. My freelance work includes project management, internet marketing and copywriting. With a master's degree in communications, I have experience working in a variety of settings including: health care, environment, food, agriculture, financial services, software and education.

    Associated with: Agile T Marketing

    $75.00 /hr
    1,142 hours
    4.85
  8. Rosemary Sauter Frett

    Rosemary Sauter Frett

    Expert Virtual Assistant/Transaction Coordinator

    United States Virgin Islands - Last active: 1 month ago - Tests: 2

    I have over 40 yrs of real estate experience. I thought I would like retirement but it is not for me. I have decided to assist other Realtors manage their business. I also have an accounting background and can be helpful in this field as well. I am proficient in the MLS and contractual requirements for California, Oregon, Washington State, Maryland, Colorado and Texas. I am familiar with many portals including but not limited to requirements by Keller Williams, The Force Realty, Century 21 and Re/Max. I am also familiar with CRM programs and I am proficient in Top Producer8i, Market Leader, and SmartZip. I work well under pressure and I am a self starter, having been self employed all of my life. I can assist in generating leads. I use Dropbox, google docs, Docusign and dotloop as well. I look forward to working with you and helping to bring your business to the next level.

    $16.76 /hr
    6 hours
    5.00
  9. Curie S.

    Curie S. Agency Contractor

    Research Analyst, Media Monitoring

    India - Last active: 1 day ago - Tests: 8 - Portfolio: 7

    MBA with 4+ years of strong and proven expertise in research analysis, market research, media monitoring, portfolio analysis and business plans,. * Ability to provide results based on organized research and data mining. * Proficient in providing sound business plans backed by credible research on following domains - mobile apps, healthcare and education * Creative writing skills capabilities coupled with strong articulation and clear communication. * Knowledge of CRM tools like SME, MCA Suite, JobNimbus, entering timesheets in Quickbooks and other in-house CRMs * Specific expertise in providing marketing research and deep analysis on mobile apps (iOS & Android) * Hands-on experience on following platforms & software- Microsoft Windows 7, Apple iOS 6.0 (iPad, iPod Touch), BlackBerry v5.2, Android 4.1, Microsoft Office, Google docs. * Experience on Digital Marketing (SEO including Off Page/On Page Optimization, SMM, etc.)

    Associated with: Cornerstone

    $9.00 /hr
    2,418 hours
    4.98