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Hire a CRM consultant today to manage business relationships and organize customer service, marketing and sales data. CRM consultants can set up email systems, manage call centers and find custom CRM solutions for all your business needs.

Customer Relationship Management (CRM) is the art of using technology to simplify the management of customer connections and the data related to them. CRM solutions often use a combination of sales and marketing automation systems, inventory management systems and CRM databases to boost sales and improve customer service. On Upwork, the world’s largest online workplace, you’ll find CRM consultants who can manage customer relationships for businesses and professionals around the world.

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Typical total cost of Upwork CRM projects based on completed and fixed-price jobs.

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On average, 153 CRM projects are completed every quarter on Upwork.


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Time needed to complete a CRM project on Upwork.

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CRM Upwork freelancers typically receive a client rating of 4.61.

Last updated: October 1, 2015
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Eric Hansen

Eric Hansen

QuickBase Expert - Sales CRM / ERP / PM

United States - Tests: 4

I am a QuickBase Expert that has helped over 100 customers build custom QuickBase applications and train end users to be successful. I worked at Intuit QuickBase for over 6 years and am well known for driving successful business outcomes in Sales Operations, CRM, and Project Management.

$99.00 /hr
0 hours

sam gadsby

sam gadsby

Marketing Marvel

United Kingdom - Tests: 3

I have successfully graduated graduated from university 4 years ago with a degree is marketing and business management. Since that time I have heavily invested in my personal development and built a solid business knowledge particularly in the marketing area. I have a wide skill base and resource base to benefit from and this is forever expanding, my particular area of exceptional expertise is Facebook advertising campaigns. Over the past four years i have been a marketing manager for a highly respected company.

$20.00 /hr
0 hours

Margo Northcutt

Margo Northcutt Agency Contractor

Marketing Automation Expert, HubSpot Inbound & Pardot Certified

United States - Tests: 3 - Portfolio: 4

Looking for a marketing automation expert? I have extensive experience with marketing automation setup, ongoing email marketing and nurture campaigns, segmentation, lead scoring, landing pages and forms, testing and analytics. I've worked mostly in HubSpot and Pardot (with Salesforce integrations), but am a fast learner on any platform you're using for marketing automation or email marketing. Services offered: - Marketing automation setup assistance - Email marketing, including drip/nurture campaigns - Forms - Landing pages - Segmentation and personas - Automation rules - Analytics - Basic Salesforce integration help - Dynamic content I was the in-house marketing automation expert for my last 2 employers (both mid-size B2B) where I oversaw the initial marketing automation implementation and built successful campaigns from the ground up. I also have Salesforce administrator and B2B sales experience, which has given me a leg up in my work and in understanding sales team needs. I'm a huge advocate of sales and marketing alignment and have worked across departments on a consistent basis to ensure clarity and smooth campaign execution. My work has always been focused on maximizing conversions, engagement, qualified leads, sales team efficiency and of course, sales! Specialties: HubSpot, Pardot, Salesforce, inbound marketing, lifecycle marketing, email marketing, segmentation, forms, landing pages, lead scoring, lead nurturing, online surveys, testing and analytics.

Associated with: Funnelove

100% Job Success
$100.00 /hr
673 hours

Corry A.

Corry A.

Email Marketing Expert


We help businesses grow through email marketing and social media marketing. Expert in handling CRM and email marketing tools(icontact, Vertical Response, Mail-chimp). Through innovative strategies and use of advanced ideas we deliver maximum growth in your business. Hire us and see us achieve your social media goals. We can also able to work on any lead generation and internet research works. I have great knowledge in CRM.

$7.00 /hr
0 hours

Ethan Frounfelker

Ethan Frounfelker

CRM Consultant Engineer

United States - Tests: 5 - Portfolio: 4

CRM SOFTWARE SPECIALIST ENGINEER Documented success in CRM selection, implementation, development, and project management. 5 Years of proven expertise in CRM selection, configuration, implementation and administration. Senior engineering and sales professional with real-world field and business operations experience. Possess big-picture vision, leadership, and tenacity to recommend and provide customer solutions and manage projects from beginning to end. Also versed in database organization, development, and maintenance. Triggers increased market share and accelerates revenue growth. Highly motivated to outperform the competition; consistently sets and achieves personal goals above corporate expectations. Dynamic and diversified engineer skilled at providing software tools that exceed customer and company requirements. CORE COMPETENCIES CRM Selection CRM Implementation CRM Consulting Business Systems Improvement CRM Development Project Management CRM Database Maintenance Process Documentation Creation Customer Support IT/IS Management Sales Development Life Cycle Business-to-Business Sales Microsoft Office Proficiency Zoho CRM Zoho Creator Zoho Sites Zoho Support Zoho Survey Zoho Live Desk Zoho Campaigns SugarCRM Batchbook Zapier Nutshell CRM Zoho CRM Offline

98% Job Success
$66.67 /hr
1,589 hours



Content Hero | Writer Extraordinaire | Unparalleled Virtual Services

Philippines - Tests: 10 - Portfolio: 7

With an endless sea of freelance writers and virtual assistants in this bit you're probably wondering which proposals to review for the position you want to fill. I'd like to take this opportunity to let you know that if it's exquisite assistance and ingenious, unparalleled virtual solutions that you are in search of to reach your success targets, you're looking right at it. Coming up with ingenious online services and solutions for individuals and companies is what I specialise in. I give my clients a sharper edge to what their businesses need to bring across to their customers and millions of other people seeking their product and service offerings. I straighten out the sketchy, put a hinge on the dull ends, and get rid of the unnecessary. HOW DO I DESCRIBE THE SERVICES I OFFER Core Website Content and Other Written Solutions - I can bring you unprecedented and exciting pieces that rouse the interest of your audience.To describe the kind of writing that I do, my style has never been artificially designed to impress. I follow the three Cs to effective writing in order to earn my clients' respect and confidence. I work hard to keep my pieces CONCISE, COHERENT and CONCRETE. This allows me to ensure that the quality of work I do is a mile ahead of what my clients expect to see. A lot of freelance writers these days take on projects they've got no genuine interest in, thus forcing them to beat around the bush in most of their written work - compromising the quality of work they deliver. Training & Development - From online training channels to onsite facilitation of training modules, I can assure you that you'll not just be able to see a seamless transfer of knowledge and skills, but also a motivated willingness of the trainees to practice what they have learnt and work for the best interest of your business. MY KEY PERFORMANCE INDICATORS My objective is to bring a satisfactory job to my client's table. To be able to hit this target I keep with me several points that I reckon essential to getting the job done. As I look to develop a trusted partnership with my clients instead of merely completing a transaction, I exert effort to have a definitive purpose of the project they have in mind. Whether they ask me to write a set of articles for them, handle their training requirements, or be their reliable customer service representative, I put emphasis on bringing our targets to the table to find out where we all would like to be at in the process. I dedicate my expertise into fulfilling very responsibility assigned to me and make sure I understand every aspect of the job. I am keen to find out where I will be strongest at and determine ways to overcome possible challenges that may keep me from delivering. This allows me to address issues and focus better on achieving the project's purpose more. WHAT ELSE CAN I DO? While WRITING has been a solid niche for me, I also offer various forms of online solutions that I am certain to help contribute value to your drive towards boosting your business' online presence. Apart from content creation and development, I am highly adept in managing and collaborating with a team towards the fulfillment of an exquisite project. My experience as a trainer and a senior staff in my previous jobs has allowed me to explore these abilities to the fullest and has never failed me bring in what's best. I offer training solutions and facilitation through online channels, too, focusing on customer focused communication skills and interpersonal abilities - to ensure that your business stays on top in terms of CUSTOMER SATISFACTION. I am also adept in Social Media Management and creating mind maps and workflows (online marketing guide, campaigns and nurture process, etc.) that guarantee unparalleled success and sustainable development for your business. With these equally exceptional skills, your business may not need to anticipate a financial overhead by having to look for a different person to do the job, outside content writing. MY COMMITMENT TO BRING A SUCCESSFUL CONCLUSION TO THE GRIND I wish to deliver a nonpareil level of professionalism to my job. Exceeding my clients' expectations makes me work with such efficiency under pressure - and with minimal supervision. I personally look to inspect the quality of my work by going over the things I have completed so far based on a timeline, and over a particular quality standard. If there was something that did not work well, which rarely happened, I have been known to immediately get in touch with my client to inform them that I am working on an alternative to make sure that no business is disrupted. More importantly, I take with me a serious commitment to my own standards, going usually beyond what other business solutions consultants and writers are willing to provide.

100% Job Success
$11.11 /hr
1,740 hours

Emilia J.

Emilia J.

VA, CSR, Order Processing, SMM

Philippines - Tests: 5 - Portfolio: 7

I am motivated, detail oriented, highly reliable, and top-rated Virtual Assistant. Seeking employment in the field of Admin/Sales Support, Data Entry, Web Research, Order Processing, Order Entry, Email Support, Content/Project Management, and Social Media Marketing. I am open to job positions where I can learn new skills and continue to be challenged.

100% Job Success
$8.00 /hr
1,996 hours

Racel V.

Racel V.

Full Time Data Entry, Internet Researcher, Administrative Jobs

Philippines - Tests: 8 - Portfolio: 9

From both my professional and personal experiences, I have developed an enthusiastic, entrepreneurial, and disciplined work ethic. I possess the ability to work under pressure and rapidly adapt to changing work conditions. I excel in both individual and team driven environments. With this in mind, I am confident that my employment background, eagerness to learn, and genuine character will prove to be an asset to your company.

77% Job Success
$5.00 /hr
3,531 hours

Rosemary Sauter Frett

Rosemary Sauter Frett

Expert Virtual Assistant/Transaction Coordinator

United States Virgin Islands - Tests: 2 - Portfolio: 2

I have over 40 yrs of real estate experience. I thought I would like retirement but it is not for me. I have decided to assist other Realtors manage their business. I also have an accounting background and can be helpful in this field as well. I am proficient in the MLS and contractual requirements for California, Oregon, Washington State, Maryland, Virginia, Colorado and Texas. I am familiar with many portals including but not limited to requirements by Keller Williams, The Force Realty, Century 21 and Re/Max. I am also familiar with CRM programs and I am proficient in Podio, Top Producer8i, Market Leader, Zillow, Bold Leads and SmartZip to name a few. I work well under pressure and I am a self starter, having been self employed all of my life. I can assist in generating leads. I use Dropbox, google docs, Docusign and dotloop as well. I look forward to working with you and helping to bring your business to the next level.

89% Job Success
$17.78 /hr
468 hours

Ariful Islam

Ariful Islam

Magento, X cart, Data Entry, Zen Cart, Web research, Shopping Cart

Bangladesh - Tests: 4 - Portfolio: 3

I have a strong work ethic and integrity and I am capable of learning and catching on to new systems and ideas. I'm responsible and well organized. Also I am detail oriented, able to work under pressure and for long hours in demanding conditions to ensure deadlines are met. Over 3 years of experience I worked those kind of project: Article Submission, Data Entry, Web Research, VA, Magento, X cart, Shopping Cart, Zen cart, Photoshop, Product and image edit any websites CRM, SEO, Back link, Wordpress post and plug-in and etc. So I think I am suitable for any job. I look forward to hearing from any of client to start an assignment.

80% Job Success
$3.00 /hr
1,349 hours