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Hire a CRM consultant today to manage business relationships and organize customer service, marketing and sales data. CRM consultants can set up email systems, manage call centers and find custom CRM solutions for all your business needs.

Customer Relationship Management (CRM) is the art of using technology to simplify the management of customer connections and the data related to them. CRM solutions often use a combination of sales and marketing automation systems, inventory management systems and CRM databases to boost sales and improve customer service. On Upwork, the world’s largest online workplace, you’ll find CRM consultants who can manage customer relationships for businesses and professionals around the world.

Browse CRM job posts for project examples or post your job on Upwork for free!

CRM Job Cost Overview

Typical total cost of Upwork CRM projects based on completed and fixed-price jobs.

Upwork CRM Jobs Completed Quarterly

On average, 161 CRM projects are completed every quarter on Upwork.

161

Time to Complete Upwork CRM Jobs

Time needed to complete a CRM project on Upwork.

Average CRM Freelancer Feedback Score

CRM Upwork freelancers typically receive a client rating of 4.63.

4.63
Last updated: May 1, 2015
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  1. Penelope G.

    Penelope G.

    Exceptional project support 15yrs exp

    United States - Last active: 2 days ago

    I have extensive international experience in multi-faceted roles with a focus on Project Management and Client Relationship Management in online/digital business areas. I have lived in 3 countries and gained very valuable experience in navigating and adjusting different work situations. I am an American citizen living in Orange County, CA for the last 6years. Experience: Project Management Client Management Strong E-commerce & Web Development understanding Freelancer recruitment and management Operation systems & process improvements Technological skills: Teamwork, Basecamp & several proprietary PM & CRM databases; Cpanel; SSL; Magento templates; Survey Monkey; Google Apps for Work Products: Gmail, Drive, Calendar, Hangouts, Constant Contact, MailChimp Experience • Project Management (Agile): Working to agreed timescale, budget and project plan. Progress tracking & reporting. Disseminating information; Managing team members; Quality Control. • Client Relationship Management: Understand & document client needs. Regular client meetings & project reporting. • Start-up Operations: Learning new businesses; setting up PM process flow, internal documentation & communications • Strong E-commerce, Web Development & Digital marketing foundation • Freelancer recruitment and management: Experience at sourcing & recruiting freelancers appropriate for different types of projects and managing their performance, delivery & quality. • System & process improvements: knowledge base updates; re-launch of proprietary CRM systems/website re-launches • Entrepreneur: Proven results in running my own business • Technological skills: Teamwork; Basecamp & several proprietary PM & CRM databases; SSL; Magento; Wordpress; Survey Monkey; Constant Contact; MailChimp, Infusionsoft; Google Apps; Apple; MS Suites • Tech support foundation: A foundation of learning how to probe for the right information & how to support customers

    $33.33 /hr
    377 hours
    4.98
  2. Dan Radu

    Dan Radu

    Marketing Automation / CRM Consultant

    Canada - Last active: 1 day ago - Tests: 2 - Portfolio: 6

    Marketing automation and customer relationship management (CRM) consultant passionate about marketing technologies for my clients. My agency is a one stop shop for marketing strategy, web design, graphic design and database services to make your marketing automation systems work. Currently servicing happy clients in: • Marketo • Salesforce • Eloqua • Microsoft Dynamics CRM • Pardot • Act-On Specialities: • Marketing Automation Implementation • Demand Generation Strategy • Lead Scoring • Nurturing/Drip Campaigns • Database Marketing • Sales & Marketing Alignment • Return on Investment (ROI) Tracking • Dashboards, Reports & Analytics • Responsive Design for Landing Pages & Emails • B2B Websites Certifications: • Marketo Certified Expert • Certified Salesforce Administrator • Act-On APEX Partner

    $66.67 /hr
    1,117 hours
    4.80
  3. Monaliza N.

    Monaliza N.

    Virtual Assistant | Excellent Web Researcher | Data Entry Specialist

    Philippines - Last active: 1 day ago - Tests: 12 - Portfolio: 14

    ✓ Verified and Certified oDesk Contractor ✓ Member of oDesk Elite Group: All Star Freelancer Silver Club (Screen snap can be found in my portfolio below) I am Monaliza "Izza" Nuguit. A Philippine-based Virtual Assistant, serving companies, business owners and professionals from around the world. I can provide you with Administrative Assistance on a long-term or short-term contract. I am available 30-40 hours a week and can work on weekends and even on holidays! My services include, but not limited to, the following: • MS Office Applications (i.e. MS Word, Excel, Outlook) • Web Research, Lead Research, LinkedIn Research (Knows Boolean Search Method) • Data Entry / Creating databases • Converting JPEG or PDF Files into MS Word/Excel Format • Handling/managing CRM systems • Social Media Management (Facebook, Twitter, LinkedIn, Pinterest etc.) • Editing or Retouching Pictures • Transcription • Email Support • Wordpress Support I have used and familiar with the following Websites: Facebook, Twitter, LinkedIn, Pinterest, Instagram, Blogger, Hootsuite, Google Docs, Google Plus, SocialOomph, Gist, Four Square, Nimble, Mail Chimp, Constant Contact, Zendesk and many others. Top qualities: Great Results, Good Value, High Integrity.

    $8.89 /hr
    5,890 hours
    4.95
  4. Ethan Frounfelker

    Ethan Frounfelker

    CRM Consultant Engineer

    United States - Last active: 21 hours ago - Tests: 5 - Portfolio: 4

    CRM SOFTWARE SPECIALIST ENGINEER Documented success in CRM selection, implementation, development, and project management. 5 Years of proven expertise in CRM selection, configuration, implementation and administration. Senior engineering and sales professional with real-world field and business operations experience. Possess big-picture vision, leadership, and tenacity to recommend and provide customer solutions and manage projects from beginning to end. Also versed in database organization, development, and maintenance. Triggers increased market share and accelerates revenue growth. Highly motivated to outperform the competition; consistently sets and achieves personal goals above corporate expectations. Dynamic and diversified engineer skilled at providing software tools that exceed customer and company requirements. CORE COMPETENCIES CRM Selection CRM Implementation CRM Consulting Business Systems Improvement CRM Development Project Management CRM Database Maintenance Process Documentation Creation Customer Support IT/IS Management Sales Development Life Cycle Business-to-Business Sales Microsoft Office Proficiency Zoho CRM Zoho Creator Zoho Sites Zoho Support Zoho Survey Zoho Live Desk Zoho Campaigns SugarCRM Batchbook Zapier Nutshell CRM Zoho CRM Offline

    $66.67 /hr
    696 hours
    4.94
  5. Ali R.

    Ali R.

    Marketer . Seller . Customer Champion

    Malaysia - Last active: 1 day ago - Tests: 1

    I am an independent contractor, sole proprietor, freelance provider of services. I do not outsource any of my projects. I communicate clearly and keep each client informed as to the status of their project. My pledge to my clients is to do the best job possible, ask questions if something is unclear and develop lasting relationships based on integrity, honesty, truth and trust. I am seeking projects that involve telemarketing, customer service, warm calling, cold calling, out bound calls, customer advocate, research, surveys,data entry, proofreading, compiling data, analyzing data, sorting data, administrative positions, virtual assistant, marketing, follow up calls, customer contact, business to business, business to consumer. I am focused, detail oriented, accurate, honest, truthful and trustworthy. I take pride in my work and accomplishments and hope to build some lasting relationships with the employers. Sales and marketing: Performed work for numerous marketing agencies promoting products, seasonal campaigns, creating customer awareness, consumer surveys, business surveys, Phone sales. I have strong customer services skills. I have worked on b2b and b2c projects.I am strictly experienced in sales,cold calling,appointment setting and lead generations.I have worked on a lot of projects from different industries like Travel, Financial, Publishing , BPO's , Healthcare. Numbers are my forte. One of my specialties is zeroing in on a company that is fighting to survive financially or needs to cut expenses. I am very adept at finding the areas where a company is losing money and making suggestions on how to correct the problem. I have an ability to look at each department within an organization and analyze the situation. I have strong analytical skills and I'm able to dissect data, find problems, solutions and alternatives if possible. I have proper work environment with all the necessary tools that will be required to fulfill the job.

    $10.00 /hr
    135 hours
    5.00
  6. Ronald S.

    Ronald S.

    Sales, Marketing and CRM Professional

    United States - Last active: 3 days ago - Tests: 13

    Sales and marketing manager with 25+ years experience in consultative sales of electronic components, and print and online marketing solutions. Skilled in fields of sales, tactical marketing, strategic marketing and management. Specialize in the selection, configuration, implementation and administration of sales and management tools and applications including Insightly, Zoho, Salesforce, Asana, Redbooth, Google Apps, Analytics, DFP and website design using Weebly. My business and technical experience allow me to align my client's business processes and needs with the appropriate system to deliver the best functionality at the lowest cost. Specialties: Marketing/Advertising/Communications, CRM Systems, Social Media, Research, Business Development, Management.

    $36.00 /hr
    51 hours
    5.00
  7. Teresa Miller

    Teresa Miller Agency Contractor

    Marketing Manager

    United States - Last active: 3 days ago - Tests: 1 - Portfolio: 7

    Seeking marketing project management and marketing team management opportunities. My freelance work includes project management, internet marketing and copywriting. With a master's degree in communications, I have experience working in a variety of settings including: health care, environment, food, agriculture, financial services, software and education.

    Associated with: Agile T Marketing

    $75.00 /hr
    1,078 hours
    4.85
  8. Patrick. K

    Patrick. K

    English-Finnish translations, Research, Business Consulting, Marketing

    Thailand - Last active: 1 month ago - Tests: 4 - Portfolio: 7

    Experienced English-Finnish translator and researcher with MBA degree in Marketing! Over the past few years I have worked for major online hotel booking companies delivering up to 100,000 translated words (ENG-FIN) per month. Having dual nationality (Finnish/Irish) has benefited my translating skills. I have also worked for international translating agencies and freelance projects. My skills include writing, editing, proofreading and copywriting. Besides linguistic skills, I have experience in the field of business administration focusing on marketing, CRM and research. Also I have done an MBA thesis on online marketing and a BBA thesis on CRM. In April 2012 I completed a research project concerning small business start-ups in Thailand. Please see my portfolio for samples of my work. I would also be glad to provide any further details if needed! Hoping to work with you soon!

    $20.00 /hr
    0 hours
    5.00
  9. Zahid Rind

    Zahid Rind Agency Contractor

    Linkedin-Recruiting / Sourcer / Researcher / Lead Generation

    Pakistan - Last active: 21 hours ago - Tests: 17 - Portfolio: 3

    I am a TOP RATED ODesk Lead Generator, Web Researcher, Prospect List Creator, Linkedin Recruiter/ Passive Candidate Sourcer, Email Sourcer (Jigsaw, Rapportive), having work experience in SalesForce & Zoho CRM, also Microsoft Excel and Word Professional. 10000+ Hours willing to help organizations grow through my expertise. Honesty, Integrity and Hard work are the reasons of my success.

    Associated with: Zahid Akhtar Rind

    $5.00 /hr
    10,845 hours
    4.77
  10. Asako S.

    Asako S. Agency Contractor

    Bilingual Communicator English/Japanese & Fashion/Graphic Designer

    Japan - Last active: 21 hours ago - Tests: 4

    Stakeholders Interpreter / Bilingual Communicator for UNESCO (Japan) Conferences October 2014 - November 2014 The Stakeholders Meeting hosted by UNESCO and The Ministry of Education, Culture, Sports, Science and Technology (文部科学省.) I translated Carbon Offsetting Projects which a Japanese environmental company has collaborated to promote with The Ministry of Economy, Trade and Industry (経済産業省.) Dr's Natural Health Recipe Book Translator Help Your Diabetes (USA) September 2014 ~ Type 2 Diabetes specialist, Dr. Hockings' medical, financial, legal documents and recipe books & meal plans translation. Bilingual Writing at a national University (Japanese-English) Higher Education & Culture Translator September 2014 – October 2014 Creation of International Students Guide Book and Safety Manual at Kagawa University

    Associated with: All Japan Freelancers

    $33.00 /hr
    57 hours
    5.00