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Hire a CRM consultant today to manage business relationships and organize customer service, marketing and sales data. CRM consultants can set up email systems, manage call centers and find custom CRM solutions for all your business needs.

Customer Relationship Management (CRM) is the art of using technology to simplify the management of customer connections and the data related to them. CRM solutions often use a combination of sales and marketing automation systems, inventory management systems and CRM databases to boost sales and improve customer service. On Upwork, the world’s largest online workplace, you’ll find CRM consultants who can manage customer relationships for businesses and professionals around the world.

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CRM Job Cost Overview

Typical total cost of Upwork CRM projects based on completed and fixed-price jobs.

Upwork CRM Jobs Completed Quarterly

On average, 182 CRM projects are completed every quarter on Upwork.

182

Time to Complete Upwork CRM Jobs

Time needed to complete a CRM project on Upwork.

Average CRM Freelancer Feedback Score

CRM Upwork freelancers typically receive a client rating of 4.61.

4.61
Last updated: August 1, 2015
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  1. Monsur Biplob

    Monsur Biplob

    Lead Generation, Web Research , LinkedIn Expert, Email Marketing,CRM

    Bangladesh - Tests: 5 - Portfolio: 22

    Over the last 3 years,I also have experience at the following areas:Lead Generation,LinkedIn Research,Prospect Development,Email Research,Email List Building,Blogs Research,Website and Web Research for Collect the (Name of Organization,Website,Contact Name,Phone Number,Email Address,Link to Contact us Form,Twitter Address,Facebook and LinkedIn). I have done almost 55 jobs related to LinkedIn research, LinkedIn Lead Generation, LinkedIn Job Search, Web Research, Email List Building, Database Building, Sales Lead Generation, Email & phone Lead Generation etc.

    $7.78 /hr
    4,629 hours
    4.61
  2. Madlen Noack

    Madlen Noack

    Sales-/Marketingspecialist with high office skills

    Germany - Portfolio: 6

    After 2 years working in the middle management of a publishing company in germany, I decided to travel through Asia and finally I was falling in love with Asia. I learned kiteboarding in Vietnam and lived for 3 month at the location Mui Ne. During this time I started to work as an Virtual Assistant. Currently I am living and working in Mexico. I offer high quality work and I always deliver in time. I have a lot of experience in marketing, sales, market research, customer care, projectmanagement, leadmanagement, CRM and social media management. I am well organised, flexible and work pro-active.

    $15.00 /hr
    360 hours
    4.28
  3. Stephanie Flood

    Stephanie Flood

    Lead Generation inside Sales

    Malta

    Over the last 15 months I have worked as a Sales Account Manager and Team Leader Support with a foreign company based in Italy. Of which I have learnt not just the easy part of work when it comes to the sales calls but also led me to being a part of the management team also. This is where I got to join in the companies big events that had been taken place over the Island and in different parts of the world. Organizing the Databases for worldwide companies, such as CA Technologies, Cisco, EMC, IBM, VMWARE, F-Secure & of course Fusion IO which is now known to be SanDisk. This meant that I was the first person to commence their new databases for world renowned companies. I was taught the CRM at the very beginning of my career; therefore it was a must to always appreciate the clientele’s response. This is what made Lead generation so successful. Shortly after I was promoted to the team leader support. This was one of the jobs I looked forward to doing, sending out Emails to clients and also helping out the rest of the staff with the daily questions that arose on the information they were working on. Such as if the Co worker was not aware of what the call required I would give them the idea of what they are introducing to the client. “What is an IO Drive?” was a main question from the team prior commencing the lead generation, that’s where I came in and gave them a full training on “Flash Nand Memory installed close to the CPU”. For the most part: I’m a Meticulous, dedicated sales professional with demonstrated leadership skills aimed at exceeding sales goals. Proven success in managing sales campaigns with a view to increasing customer base and boosting profits. Well-organized with great attention to detail aimed at executing sales programs in conjunction with set company directives.

    $8.00 /hr
    174 hours
    4.63
  4. Sue H.

    Sue H.

    Copywriter, Marketeer and Proofreader

    United Kingdom

    Hello. I write copy for websites, social media and printed materials as well as press releases. I can write in a corporate tone, write for young people or any specific niche and tailor my copy to meet the needs of your audience. My strategic communications, market research, event planning and strategy management experience are of the highest quality. I edit and proof read website content, social media posts and printed materials from flyers, posters and adverts to 300 page catalogues, books and guides to, outdoor media and legal contracts. After 11 years managing a marketing team across all marketing and communications disciplines and a further 5 years managing an editorial team across both education and charity sectors, you really will receive top quality valued work from a highly trained professional.

    $25.00 /hr
    11 hours
    5.00
  5. Jennifer B.

    Jennifer B.

    Sales and Customer Service

    United States - Tests: 6

    I have been working in sales and customer service for online companies. Some of my duties included data entry and maintaining products on the website. I have also managed leads from the beginning to the end of the sales process, as well as managed a sales team. My career has been focused on online and phone sales in a call center environment and working from home. I have worked with several live chat programs, such as Bold Chat, Live Chat, Zopim, and Live Zilla.

    $19.50 /hr
    972 hours
    5.00
  6. Guru Dutt

    Guru Dutt

    V A with Telesales & Customer Service background

    India - Tests: 6 - Portfolio: 3

    I have years of expertise that include administration, marketing, telesales. Appointment setting, follow up, online services and customer service roles under my belt, working within some of the most prestigious business establishments. Coupled with my skills as a freelance and a thirst and knowledge for the most up to date social media practices, I am here to solve your problems and LISTEN to your requests. I'm here to work with dynamic business owners and deliver a first class life and business organization package, sprinkled with a dash of passion and a handful of soul! Passionate, punchy and ultimately powerful result is what I like to deliver, When I work for YOU, your business is my mission!

    $6.96 /hr
    114 hours
    5.00
  7. Mugur Muraru

    Mugur Muraru

    Danish CRM, PR and Communication Specialist

    Romania - Tests: 4

    I'm a professional Communication Specialist with experience working in multicultural environments especially with start-ups and outside the box projects with different roles spanning from Sales to HR. I can help your business quickly and effectively, with an eye toward your target audience and PR needs. Client satisfaction and creativity driven quality work are my top priorities.

    $8.89 /hr
    5 hours
    5.00
  8. Julia F.

    Julia F.

    Product Marketing & Strategy Expert / Startup Consultant

    Ukraine - Tests: 5

    I'm a creative and passionate marketing professional with a strategic mindset, great managerial and analytical skill. I have 10+ years of experience in a startup environment, where it's critical to see the big picture, wear multiple hats and be agile. I am available for long-term projects, as well as micro-consulting for small businesses and startups. Reach out to me for a quick conversation about how I can help you make progress on your business goals. My expertise covers multiple areas in Sales, Marketing and Project Management, particularly in: Marketing Strategy Launching new products Marketing Communications: Email Marketing, Social Media Marketing, Content Marketing Go-to-market Strategies Lead Generation Public Relations Customer Relationship Management Channel Development Agile Marketing

    $45.00 /hr
    8 hours
    5.00
  9. Christiano Ferraro

    Christiano Ferraro

    Business / Sales Consultant

    United States - Tests: 6

    World-class sales executive with 10+ years of sales success in technology (software sales), telecom (leading provider in Canada), and retail sectors applying consultative sales methodology. Experience includes: new business development, key account development and channel sales targeting anywhere from consumers to small and medium sized businesses. Drove new and increasing revenue from multi-channel sales model using sales metrics as a guide to optimization for bottom and top line revenue. Knowledge has led to creating training for areas such as: -lead generation program with high conversion rates to qualified leads within territory (including cold calling / telesales) -pipeline development with varied level decision makers (including C-level executives) -sales collateral including what is used in sales presentations for outside sales teams -sales cycle expansion by retention to maximize customer lifetime value and company revenues -account strategy strategically developed in sales efforts around qualified sales opportunities -sales procedures impacting demand creation for new verticals, new service offerings, new business sales

    $100.00 /hr
    0 hours
    5.00
  10. Muhammad Rafique

    Muhammad Rafique Agency Contractor

    Business Plan Writer, Investor Pitch Deck, Grant Writer, Financials

    Pakistan - Tests: 12 - Portfolio: 20

    I am a highly accomplished Business Consultant specialized in Business Plan Writing, Business Proposal Writing, Market Research, Financial Analysis, Financial Forecasting, Marketing Strategies and Business Development. I am committed to the success of your business through my exceptional skills. I have several years of experience within a wide array of topics, client types, and industries. I'm offering the following solutions as your partner in growth and innovation: 1. BUSINESS PLANS ----------------------------- I create customized business plans / proposals for startup and existing businesses including: -Investment ready Business Plans for Banks and Venture Capitalists -Business plans for Grants, SBA loan and Potential business Partners -Project assessment, strategic acquisition and strategic planning Plans -Immigration business plans for different type of Visas like L-1, E-1, E2, EB-5 -Real Estate Business Plans for acquisition commercial/ residential properties, constructions of building or setting new Real Estate Companies -Designing presentations of Business Plan and Proposals 2. FINANCIAL ANALYSIS --------------------------------- -Financial Analysis -Financial Forecasting / Pro Forma Analysis -Financial Management -Financial Modeling -Cash Flow / Financial statement Analysis -Investment Analysis -Cost estimations and analysis -Accounting/Bookkeeping 3. MARKET RESEARCH ---------------------------------- -Market Research/ Internet Research -Market Analysis -Industry Analysis -Feasibility Studies -Competitive Analysis 4. MARKETING STRATEGIES ---------------------------------- -Marketing plans -Primary marketing strategies -Secondary marketing strategies -Market penetrations strategies -Internet/online marketing strategies -Print media marketing strategies

    Associated with: Business Consulting Unit

    $19.00 /hr
    3,458 hours
    4.87