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Hire a CRM consultant today to manage business relationships and organize customer service, marketing and sales data. CRM consultants can set up email systems, manage call centers and find custom CRM solutions for all your business needs.

Customer Relationship Management (CRM) is the art of using technology to simplify the management of customer connections and the data related to them. CRM solutions often use a combination of sales and marketing automation systems, inventory management systems and CRM databases to boost sales and improve customer service. On Upwork, the world’s largest online workplace, you’ll find CRM consultants who can manage customer relationships for businesses and professionals around the world.

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CRM Job Cost Overview

Typical total cost of Upwork CRM projects based on completed and fixed-price jobs.

Upwork CRM Jobs Completed Quarterly

On average, 152 CRM projects are completed every quarter on Upwork.

152

Time to Complete Upwork CRM Jobs

Time needed to complete a CRM project on Upwork.

Average CRM Freelancer Feedback Score

CRM Upwork freelancers typically receive a client rating of 4.59.

4.59
Last updated: August 1, 2015
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  1. RAYNARD JOSEPH PADUA

    RAYNARD JOSEPH PADUA

    Your Content Hero. Human. Not Mutant. But Absolutely Extraordinary.

    Philippines - Last active: 6 days ago - Tests: 10 - Portfolio: 7

    With an endless sea of freelance writers and virtual assistants in this bit you're probably wondering which proposals to review for the position you want to fill. I'd like to take this opportunity to let you know that if it's exquisite assistance and ingenious, unparalleled virtual solutions that you are in search of to reach your success targets, you're looking right at it. Coming up with ingenious online services and solutions for individuals and companies is what I specialise in. I give my clients a sharper edge to what their businesses need to bring across to their customers and millions of other people seeking their product and service offerings. I straighten out the sketchy, put a hinge on the dull ends, and get rid of the unnecessary. HOW DO I DESCRIBE THE SERVICES I OFFER Core Website Content and Other Written Solutions - I can bring you unprecedented and exciting pieces that rouse the interest of your audience.To describe the kind of writing that I do, my style has never been artificially designed to impress. I follow the three Cs to effective writing in order to earn my clients' respect and confidence. I work hard to keep my pieces CONCISE, COHERENT and CONCRETE. This allows me to ensure that the quality of work I do is a mile ahead of what my clients expect to see. A lot of freelance writers these days take on projects they've got no genuine interest in, thus forcing them to beat around the bush in most of their written work - compromising the quality of work they deliver. Training & Development - From online training channels to onsite facilitation of training modules, I can assure you that you'll not just be able to see a seamless transfer of knowledge and skills, but also a motivated willingness of the trainees to practice what they have learnt and work for the best interest of your business. MY KEY PERFORMANCE INDICATORS My objective is to bring a satisfactory job to my client's table. To be able to hit this target I keep with me several points that I reckon essential to getting the job done. As I look to develop a trusted partnership with my clients instead of merely completing a transaction, I exert effort to have a definitive purpose of the project they have in mind. Whether they ask me to write a set of articles for them, handle their training requirements, or be their reliable customer service representative, I put emphasis on bringing our targets to the table to find out where we all would like to be at in the process. I dedicate my expertise into fulfilling very responsibility assigned to me and make sure I understand every aspect of the job. I am keen to find out where I will be strongest at and determine ways to overcome possible challenges that may keep me from delivering. This allows me to address issues and focus better on achieving the project's purpose more. WHAT ELSE CAN I DO? While WRITING has been a solid niche for me, I also offer various forms of online solutions that I am certain to help contribute value to your drive towards boosting your business' online presence. Apart from content creation and development, I am highly adept in managing and collaborating with a team towards the fulfillment of an exquisite project. My experience as a trainer and a senior staff in my previous jobs has allowed me to explore these abilities to the fullest and has never failed me bring in what's best. I offer training solutions and facilitation through online channels, too, focusing on customer focused communication skills and interpersonal abilities - to ensure that your business stays on top in terms of CUSTOMER SATISFACTION. I am also adept in Social Media Management and creating mind maps and workflows (online marketing guide, campaigns and nurture process, etc.) that guarantee unparalleled success and sustainable development for your business. With these equally exceptional skills, your business may not need to anticipate a financial overhead by having to look for a different person to do the job, outside content writing. MY COMMITMENT TO BRING A SUCCESSFUL CONCLUSION TO THE GRIND I wish to deliver a nonpareil level of professionalism to my job. Exceeding my clients' expectations makes me work with such efficiency under pressure - and with minimal supervision. I personally look to inspect the quality of my work by going over the things I have completed so far based on a timeline, and over a particular quality standard. If there was something that did not work well, which rarely happened, I have been known to immediately get in touch with my client to inform them that I am working on an alternative to make sure that no business is disrupted. More importantly, I take with me a serious commitment to my own standards, going usually beyond what other business solutions consultants and writers are willing to provide.

    $11.11 /hr
    1,666 hours
    5.00
  2. Patchulo M.

    Patchulo M.

    D-ENTRY PRO/ VA / RESEARCHER/CRM MANAGER

    Philippines - Last active: 8 days ago - Tests: 6 - Portfolio: 10

    Hardworking, honest, can finish the task ahead of time frame given, and goal oriented. I am proficient in Microsoft Word, Excel, Google Docs, Google Search, with acceptable typing skills and more. I have experience in Data Entry, Data Mining and Online Data Entry. I can deliver you superb quality of work and your satisfaction is my motivation. Lastly, I can build with you a long lasting relationship.

    $4.44 /hr
    2,938 hours
    4.82
  3. Stephanie Flood

    Stephanie Flood

    Lead Generation inside Sales

    Malta - Last active: 25 days ago

    Over the last 15 months I have worked as a Sales Account Manager and Team Leader Support with a foreign company based in Italy. Of which I have learnt not just the easy part of work when it comes to the sales calls but also led me to being a part of the management team also. This is where I got to join in the companies big events that had been taken place over the Island and in different parts of the world. Organizing the Databases for worldwide companies, such as CA Technologies, Cisco, EMC, IBM, VMWARE, F-Secure & of course Fusion IO which is now known to be SanDisk. This meant that I was the first person to commence their new databases for world renowned companies. I was taught the CRM at the very beginning of my career; therefore it was a must to always appreciate the clientele’s response. This is what made Lead generation so successful. Shortly after I was promoted to the team leader support. This was one of the jobs I looked forward to doing, sending out Emails to clients and also helping out the rest of the staff with the daily questions that arose on the information they were working on. Such as if the Co worker was not aware of what the call required I would give them the idea of what they are introducing to the client. “What is an IO Drive?” was a main question from the team prior commencing the lead generation, that’s where I came in and gave them a full training on “Flash Nand Memory installed close to the CPU”. For the most part: I’m a Meticulous, dedicated sales professional with demonstrated leadership skills aimed at exceeding sales goals. Proven success in managing sales campaigns with a view to increasing customer base and boosting profits. Well-organized with great attention to detail aimed at executing sales programs in conjunction with set company directives.

    $8.00 /hr
    174 hours
    4.63
  4. Kristine emile E.

    Kristine emile E.

    Experienced CRM & Database Manager, VA, SMM, Data Entry

    Philippines - Last active: 1 day ago - Tests: 6 - Portfolio: 1

    My objective is to gain new heights and apply the skills that I gained, build long lasting business relationships and be part of a company and my client's success. With all my work experiences, I have developed and enhanced my skills to be a great contribution to an organizations success. Partaking on different challenges became the essential key learning’s that continuously advances my own personal growth. With these, I am seeking more opportunities to be a part on the growing community, learn and develop new skills and fulfill tasks and projects assigned to me. With 12 years of vast work experience, working in different industries with different professionals & cultures, I have honed the skills and learned to be flexible in work through different environments. I have an extensive background in design, organizational planning, customer service, marketing, telemarketing, sales, presentations, appointment setting, bidding and billings, training and development, recruitment, email marketing, order processing, database management and solutions mapping.

    $8.00 /hr
    545 hours
    5.00
  5. Monsur Biplob

    Monsur Biplob

    Lead Generator,Linkedin Expert,Email Marketing,Web Research,CRM

    Bangladesh - Last active: 21 hours ago - Tests: 5 - Portfolio: 22

    To prove my ability and experience I want to build up my carrier as a Freelancer. As a result, I choose the Odesk platform. I am expert in web research, market research, email- marketing, word press, lead-generation, sugar-crm, data-entry, Microsoft-excel, Microsoft-word, Microsoft-power point,email-handling, email-support, customer service, social-media-marketing, administrative support, data-collection, newsletter, office-administration, administration, LinkedIn marketing, HTML, CSS, JavaScript, PHP, MySQL typing etc. I have a ability to complete my job within the given time frame and i always try to my level best for high quality work. Lead Generation Expertise Area <+> I've experience in lead generation project specially:Collect Company's Information,Collect Company's Direct Phone Number,Collect Company's Direct Email Address,Collect Personal Information,Collect Personal Phone Number,Collect Personal Email address,Lead Collection By Social Media,Email & contact List Building,Email Scraping,Finding Companies email address,Finding corporate email address --------------------------------------------------------------------------- Web Research Expertise Area <+> I've experience in web research project specially:Market Research,Company's Information Research,Contract Person Information Research,Various Forum Research,Company's Email Research,Phone Number Research,Contract Person Email Research. --------------------------------------------------------------------------- I Have <+> LinkedIn Account,Data Account.I able access to fined phone number and email address,Lead411 Account,Rapportive for email checking. --------------------------------------------------------------------------- Social Media Expertise Area <+> I've experience in Social Media project specially:LinkedIn any research work,LinkedIn mapping work,LinkedIn connections buildup, product marketing,LinkedIn recruiting,LinkedIn group connections buildup,LinkedIn group message sending,Facebook pan page create etc. --------------------------------------------------------------------------- Email marketing expert <+> I have experience in email marketing tools as like a G-mail Mail Merge,Mail chimp,Constant Contact And Any Email Server. --------------------------------------------------------------------------- My Other's Expertise Are <+> Web Research,LinkedIn Research,Salesforce for CRM,Advance Google Search,List Building,Lead Generation,Lead Collection,Sale & Marketing Lead Generation,Google Drive,All Microsoft Office experience,Google Spreadsheet etc.

    $7.78 /hr
    4,444 hours
    4.73
  6. Julia F.

    Julia F.

    Product Marketing & Strategy Expert / Startup Consultant

    Ukraine - Last active: 10 days ago - Tests: 5

    I'm a creative and passionate marketing professional with a strategic mindset, great managerial and analytical skill. I have 10+ years of experience in a startup environment, where it's critical to see the big picture, wear multiple hats and be agile. I am available for long-term projects, as well as micro-consulting for small businesses and startups. Reach out to me for a quick conversation about how I can help you make progress on your business goals. My expertise covers multiple areas in Sales, Marketing and Project Management, particularly in: Marketing Strategy Launching new products Marketing Communications: Email Marketing, Social Media Marketing, Content Marketing Go-to-market Strategies Lead Generation Public Relations Customer Relationship Management Channel Development Agile Marketing

    $45.00 /hr
    8 hours
    5.00
  7. Mugur Muraru

    Mugur Muraru

    Danish CRM, PR and Communication Specialist

    Romania - Last active: 2 days ago - Tests: 4

    I'm a professional Communication Specialist with experience working in multicultural environments especially with start-ups and outside the box projects with different roles spanning from Sales to HR. I can help your business quickly and effectively, with an eye toward your target audience and PR needs. Client satisfaction and creativity driven quality work are my top priorities.

    $8.89 /hr
    5 hours
    5.00
  8. Christiano Ferraro

    Christiano Ferraro

    Business / Sales Consultant

    United States - Last active: 21 hours ago - Tests: 6

    World-class sales executive with 10+ years of sales success in technology (software sales), telecom (leading provider in Canada), and retail sectors applying consultative sales methodology. Experience includes: new business development, key account development and channel sales targeting anywhere from consumers to small and medium sized businesses. Drove new and increasing revenue from multi-channel sales model using sales metrics as a guide to optimization for bottom and top line revenue. Knowledge has led to creating training for areas such as: -lead generation program with high conversion rates to qualified leads within territory (including cold calling / telesales) -pipeline development with varied level decision makers (including C-level executives) -sales collateral including what is used in sales presentations for outside sales teams -sales cycle expansion by retention to maximize customer lifetime value and company revenues -account strategy strategically developed in sales efforts around qualified sales opportunities -sales procedures impacting demand creation for new verticals, new service offerings, new business sales

    $100.00 /hr
    0 hours
    5.00
  9. Muhammad Rafique

    Muhammad Rafique Agency Contractor

    Business Plan Writer, Investor Pitch Deck, Grant Writer, Financials

    Pakistan - Last active: 21 hours ago - Tests: 12 - Portfolio: 20

    I am a highly accomplished Business Consultant specialized in Business Plan Writing, Business Proposal Writing, Market Research, Financial Analysis, Financial Forecasting, Marketing Strategies and Business Development. I am committed to the success of your business through my exceptional skills. I have several years of experience within a wide array of topics, client types, and industries. I'm offering the following solutions as your partner in growth and innovation: 1. BUSINESS PLANS ----------------------------- I create customized business plans / proposals for startup and existing businesses including: -Investment ready Business Plans for Banks and Venture Capitalists -Business plans for Grants, SBA loan and Potential business Partners -Project assessment, strategic acquisition and strategic planning Plans -Immigration business plans for different type of Visas like L-1, E-1, E2, EB-5 -Real Estate Business Plans for acquisition commercial/ residential properties, constructions of building or setting new Real Estate Companies -Designing presentations of Business Plan and Proposals 2. FINANCIAL ANALYSIS --------------------------------- -Financial Analysis -Financial Forecasting / Pro Forma Analysis -Financial Management -Financial Modeling -Cash Flow / Financial statement Analysis -Investment Analysis -Cost estimations and analysis -Accounting/Bookkeeping 3. MARKET RESEARCH ---------------------------------- -Market Research/ Internet Research -Market Analysis -Industry Analysis -Feasibility Studies -Competitive Analysis 4. MARKETING STRATEGIES ---------------------------------- -Marketing plans -Primary marketing strategies -Secondary marketing strategies -Market penetrations strategies -Internet/online marketing strategies -Print media marketing strategies

    Associated with: Business Consulting Unit

    $19.00 /hr
    3,412 hours
    4.87
  10. Beverly Ann Bautista

    Beverly Ann Bautista Agency Contractor

    Telemarketing Expert|Customer Service Representative|Agency Manager

    Philippines - Last active: 3 days ago - Tests: 10 - Portfolio: 6

    Over the last 6 years, I have worked for different call centers as a team leader and a team player. I have also worked for over 30 clients here on Odesk whom I believe left them happy with my job well done. I want to work with the best employers here in Odesk for me to maximize my excellent customer service, outbound sales, and supervisory experience and to show how I handle all different kinds of situations in the challenging environment of telemarketing and sales.

    Associated with: VWPMA Business Development II, VWPMA Business Development III, VWP Manpower Agency, VWPMA Business Development I, VWPMA Business Development Team IV

    $10.00 /hr
    3,819 hours
    4.97