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Hire a CRM consultant today to manage business relationships and organize customer service, marketing and sales data. CRM consultants can set up email systems, manage call centers and find custom CRM solutions for all your business needs.

Customer Relationship Management (CRM) is the art of using technology to simplify the management of customer connections and the data related to them. CRM solutions often use a combination of sales and marketing automation systems, inventory management systems and CRM databases to boost sales and improve customer service. On Upwork, the world’s largest online workplace, you’ll find CRM consultants who can manage customer relationships for businesses and professionals around the world.

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CRM Job Cost Overview

Typical total cost of Upwork CRM projects based on completed and fixed-price jobs.

Upwork CRM Jobs Completed Quarterly

On average, 153 CRM projects are completed every quarter on Upwork.


Time to Complete Upwork CRM Jobs

Time needed to complete a CRM project on Upwork.

Average CRM Freelancer Feedback Score

CRM Upwork freelancers typically receive a client rating of 4.61.

Last updated: October 1, 2015
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Margo Northcutt

Margo Northcutt Agency Contractor

Marketing Automation Expert, HubSpot Inbound & Pardot Certified

United States - Tests: 3 - Portfolio: 4

Looking for a marketing automation expert? I have extensive experience with marketing automation setup, ongoing email marketing and nurture campaigns, segmentation, lead scoring, landing pages and forms, testing and analytics. I've worked mostly in HubSpot and Pardot (with Salesforce integrations), but am a fast learner on any platform you're using for marketing automation or email marketing. Services offered: - Marketing automation setup assistance - Email marketing, including drip/nurture campaigns - Forms - Landing pages - Segmentation and personas - Automation rules - Analytics - Basic Salesforce integration help - Dynamic content I was the in-house marketing automation expert for my last 2 employers (both mid-size B2B) where I oversaw the initial marketing automation implementation and built successful campaigns from the ground up. I also have Salesforce administrator and B2B sales experience, which has given me a leg up in my work and in understanding sales team needs. I'm a huge advocate of sales and marketing alignment and have worked across departments on a consistent basis to ensure clarity and smooth campaign execution. My work has always been focused on maximizing conversions, engagement, qualified leads, sales team efficiency and of course, sales! Specialties: HubSpot, Pardot, Salesforce, inbound marketing, lifecycle marketing, email marketing, segmentation, forms, landing pages, lead scoring, lead nurturing, online surveys, testing and analytics.

Associated with: Funnelove

100% Job Success
$100.00 /hr
673 hours

Michelle Vasquez

Michelle Vasquez

Customer Service & Tech. Support

United States - Tests: 8

Working online I have developed a wide range of new skills. Which include Telemarketing, B2B Appointment Setting, and Lead Generation. Which compliment my previous experience. * Excellent Customer Service * Fast Learner * Ability to Multitask * Work Well Under Pressure * Excellent Phone Etiquette * Have quite place to work with no interruptions or background noise * High speed internet connection (voip capability) * Ability to record phone calls

100% Job Success
$12.22 /hr
3,520 hours

Ethan Frounfelker

Ethan Frounfelker

CRM Consultant Engineer

United States - Tests: 5 - Portfolio: 4

CRM SOFTWARE SPECIALIST ENGINEER Documented success in CRM selection, implementation, development, and project management. 5 Years of proven expertise in CRM selection, configuration, implementation and administration. Senior engineering and sales professional with real-world field and business operations experience. Possess big-picture vision, leadership, and tenacity to recommend and provide customer solutions and manage projects from beginning to end. Also versed in database organization, development, and maintenance. Triggers increased market share and accelerates revenue growth. Highly motivated to outperform the competition; consistently sets and achieves personal goals above corporate expectations. Dynamic and diversified engineer skilled at providing software tools that exceed customer and company requirements. CORE COMPETENCIES CRM Selection CRM Implementation CRM Consulting Business Systems Improvement CRM Development Project Management CRM Database Maintenance Process Documentation Creation Customer Support IT/IS Management Sales Development Life Cycle Business-to-Business Sales Microsoft Office Proficiency Zoho CRM Zoho Creator Zoho Sites Zoho Support Zoho Survey Zoho Live Desk Zoho Campaigns SugarCRM Batchbook Zapier Nutshell CRM Zoho CRM Offline

98% Job Success
$66.67 /hr
1,594 hours

Laura T.

Laura T.

Infusionsoft Certified Consultant

United States - Tests: 1 - Portfolio: 1

I guess you could call me an Infusionsoft enthusiast. I truly KNOW and love working with the application. I am an Infusionsoft Certified Consultant so whether it is the implementation and set up of campaigns in the new builder or working with the legacy features or just the ongoing support you need after you get up and running, you've come to the right place!

99% Job Success
$138.89 /hr
488 hours

Patchulo M.

Patchulo M.


Philippines - Tests: 7 - Portfolio: 10

Hardworking, honest, can finish the task ahead of time frame given, and goal oriented. I am proficient in Microsoft Word, Excel, Google Docs, Google Search, with acceptable typing skills and more. I have experience in Data Entry, Data Mining and Online Data Entry. I can deliver you superb quality of work and your satisfaction is my motivation. Lastly, I can build with you a long lasting relationship.

100% Job Success
$4.44 /hr
2,948 hours

Rosemary Sauter Frett

Rosemary Sauter Frett

Expert Virtual Assistant/Transaction Coordinator

United States Virgin Islands - Tests: 2 - Portfolio: 2

I have over 40 yrs of real estate experience. I thought I would like retirement but it is not for me. I have decided to assist other Realtors manage their business. I also have an accounting background and can be helpful in this field as well. I am proficient in the MLS and contractual requirements for California, Oregon, Washington State, Maryland, Virginia, Colorado and Texas. I am familiar with many portals including but not limited to requirements by Keller Williams, The Force Realty, Century 21 and Re/Max. I am also familiar with CRM programs and I am proficient in Podio, Top Producer8i, Market Leader, Zillow, Bold Leads and SmartZip to name a few. I work well under pressure and I am a self starter, having been self employed all of my life. I can assist in generating leads. I use Dropbox, google docs, Docusign and dotloop as well. I look forward to working with you and helping to bring your business to the next level.

89% Job Success
$17.78 /hr
468 hours

Ronald S.

Ronald S.

Sales, Marketing and CRM Professional

United States - Tests: 13

Sales and marketing manager with 25+ years experience in consultative sales of electronic components, and print and online marketing solutions. Skilled in fields of sales, tactical marketing, strategic marketing and management. Specialize in the selection, configuration, implementation and administration of sales and management tools and applications including Insightly, Zoho, Salesforce, Asana, Redbooth, Google Apps, Analytics, DFP and website design using Weebly. My business and technical experience allow me to align my client's business processes and needs with the appropriate system to deliver the best functionality at the lowest cost. Specialties: Marketing/Advertising/Communications, CRM Systems, Social Media, Research, Business Development, Management.

75% Job Success
$39.00 /hr
107 hours

Emilia J.

Emilia J.

VA, CSR, Order Processing, SMM

Philippines - Tests: 5 - Portfolio: 7

I am motivated, detail oriented, highly reliable, and top-rated Virtual Assistant. Seeking employment in the field of Admin/Sales Support, Data Entry, Web Research, Order Processing, Order Entry, Email Support, Content/Project Management, and Social Media Marketing. I am open to job positions where I can learn new skills and continue to be challenged.

100% Job Success
$8.00 /hr
1,996 hours

Racel V.

Racel V.

Full Time Data Entry, Internet Researcher, Administrative Jobs

Philippines - Tests: 8 - Portfolio: 9

From both my professional and personal experiences, I have developed an enthusiastic, entrepreneurial, and disciplined work ethic. I possess the ability to work under pressure and rapidly adapt to changing work conditions. I excel in both individual and team driven environments. With this in mind, I am confident that my employment background, eagerness to learn, and genuine character will prove to be an asset to your company.

77% Job Success
$5.00 /hr
3,531 hours

Ariful Islam

Ariful Islam

Magento, X cart, Data Entry, Zen Cart, Web research, Shopping Cart

Bangladesh - Tests: 4 - Portfolio: 3

I have a strong work ethic and integrity and I am capable of learning and catching on to new systems and ideas. I'm responsible and well organized. Also I am detail oriented, able to work under pressure and for long hours in demanding conditions to ensure deadlines are met. Over 3 years of experience I worked those kind of project: Article Submission, Data Entry, Web Research, VA, Magento, X cart, Shopping Cart, Zen cart, Photoshop, Product and image edit any websites CRM, SEO, Back link, Wordpress post and plug-in and etc. So I think I am suitable for any job. I look forward to hearing from any of client to start an assignment.

80% Job Success
$3.00 /hr
1,349 hours