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Hire a CRM consultant today to manage business relationships and organize customer service, marketing and sales data. CRM consultants can set up email systems, manage call centers and find custom CRM solutions for all your business needs.

Customer Relationship Management (CRM) is the art of using technology to simplify the management of customer connections and the data related to them. CRM solutions often use a combination of sales and marketing automation systems, inventory management systems and CRM databases to boost sales and improve customer service. On Upwork, the world’s largest online workplace, you’ll find CRM consultants who can manage customer relationships for businesses and professionals around the world.

Browse CRM job posts for project examples or post your job on Upwork for free!

CRM Job Cost Overview

Typical total cost of Upwork CRM projects based on completed and fixed-price jobs.

Upwork CRM Jobs Completed Quarterly

On average, 161 CRM projects are completed every quarter on Upwork.

161

Time to Complete Upwork CRM Jobs

Time needed to complete a CRM project on Upwork.

Average CRM Freelancer Feedback Score

CRM Upwork freelancers typically receive a client rating of 4.63.

4.63
Last updated: May 1, 2015
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  1. Dan Radu

    Dan Radu

    Marketing Automation / CRM Consultant

    Canada - Last active: 1 day ago - Tests: 2 - Portfolio: 6

    Marketing automation and customer relationship management (CRM) consultant passionate about marketing technologies for my clients. My agency is a one stop shop for marketing strategy, web design, graphic design and database services to make your marketing automation systems work. Currently servicing happy clients in: • Marketo • Salesforce • Eloqua • Microsoft Dynamics CRM • Pardot • Act-On Specialities: • Marketing Automation Implementation • Demand Generation Strategy • Lead Scoring • Nurturing/Drip Campaigns • Database Marketing • Sales & Marketing Alignment • Return on Investment (ROI) Tracking • Dashboards, Reports & Analytics • Responsive Design for Landing Pages & Emails • B2B Websites Certifications: • Marketo Certified Expert • Certified Salesforce Administrator • Act-On APEX Partner

    $66.67 /hr
    1,118 hours
    4.80
  2. Monaliza N.

    Monaliza N.

    Virtual Assistant | Excellent Web Researcher | Data Entry Specialist

    Philippines - Last active: 2 days ago - Tests: 12 - Portfolio: 14

    ✓ Verified and Certified oDesk Contractor ✓ Member of oDesk Elite Group: All Star Freelancer Silver Club (Screen snap can be found in my portfolio below) I am Monaliza "Izza" Nuguit. A Philippine-based Virtual Assistant, serving companies, business owners and professionals from around the world. I can provide you with Administrative Assistance on a long-term or short-term contract. I am available 30-40 hours a week and can work on weekends and even on holidays! My services include, but not limited to, the following: • MS Office Applications (i.e. MS Word, Excel, Outlook) • Web Research, Lead Research, LinkedIn Research (Knows Boolean Search Method) • Data Entry / Creating databases • Converting JPEG or PDF Files into MS Word/Excel Format • Handling/managing CRM systems • Social Media Management (Facebook, Twitter, LinkedIn, Pinterest etc.) • Editing or Retouching Pictures • Transcription • Email Support • Wordpress Support I have used and familiar with the following Websites: Facebook, Twitter, LinkedIn, Pinterest, Instagram, Blogger, Hootsuite, Google Docs, Google Plus, SocialOomph, Gist, Four Square, Nimble, Mail Chimp, Constant Contact, Zendesk and many others. Top qualities: Great Results, Good Value, High Integrity.

    $8.89 /hr
    5,890 hours
    4.95
  3. Teresa Miller

    Teresa Miller Agency Contractor

    Marketing Manager

    United States - Last active: 4 days ago - Tests: 1 - Portfolio: 7

    Seeking marketing project management and marketing team management opportunities. My freelance work includes project management, internet marketing and copywriting. With a master's degree in communications, I have experience working in a variety of settings including: health care, environment, food, agriculture, financial services, software and education.

    Associated with: Agile T Marketing

    $75.00 /hr
    1,078 hours
    4.85
  4. Zahid Rind

    Zahid Rind Agency Contractor

    Linkedin-Recruiting / Sourcer / Researcher / Lead Generation

    Pakistan - Last active: 1 day ago - Tests: 17 - Portfolio: 3

    I am a TOP RATED ODesk Lead Generator, Web Researcher, Prospect List Creator, Linkedin Recruiter/ Passive Candidate Sourcer, Email Sourcer (Jigsaw, Rapportive), having work experience in SalesForce & Zoho CRM, also Microsoft Excel and Word Professional. 10000+ Hours willing to help organizations grow through my expertise. Honesty, Integrity and Hard work are the reasons of my success.

    Associated with: Zahid Akhtar Rind

    $5.00 /hr
    10,845 hours
    4.77
  5. Jennefer Cabasag

    Jennefer Cabasag Agency Contractor

    professional telemarketer/ appointment setter

    Philippines - Last active: 1 day ago - Tests: 3

    -to meet the quota or standards set by any company who hires me and provide service efficiently and affectively,at all times. -to grow professionally and contribute to the growth of any company i am part of. -to take on challenges and learn from it and use it as a chance to grow and improve my skills as a telemarketer and appointment setter. -to provide the best telemarketers to any company, meeting or exceeding the set quota or standards at all times

    Associated with: Effective Freelance Solution

    $5.56 /hr
    4,963 hours
    4.95
  6. Janice D.

    Janice D.

    Market Research/Mailing Lists/Data Entry/Web Research

    Philippines - Last active: 1 day ago - Tests: 23 - Portfolio: 49

    Hello! I am Janice, a TOP RATED full-time Virtual Assistant from the Philippines. Over the last 5 years, I have had a lot of data entry jobs, WordPress data entry, Magento, Salesforce and other CMS and administrative tasks with several clients. I respect deadlines and see the value of prompt and honest communication. That is why I always ensure that each project has close interaction with the client in order to meet their needs. My experience and specialties also include spreadsheet design and processing, database management, various types of record keeping, organization, product and internet research, calendar management, transcription jobs, record and file management, document processing and PowerPoint presentations. Most of my clients have shown complete confidence in my abilities by letting me work without their supervision. I am detail-oriented, organized individual and I'm seeking new challenges, as well as opportunities to put my wide-range of administrative skills with sense of urgency, accountability and results-oriented attitude. I am seeking a long term partnership with equally dedicated, professional clients.

    $7.78 /hr
    14,491 hours
    4.94
  7. Patchulo M.

    Patchulo M.

    D-ENTRY PRO/ VA / RESEARCHER/CRM MANAGER

    Philippines - Last active: 5 days ago - Tests: 6 - Portfolio: 10

    Hardworking, honest, can finish the task ahead of time frame given, and goal oriented. I am proficient in Microsoft Word, Excel, Google Docs, Google Search, with acceptable typing skills and more. I have experience in Data Entry, Data Mining and Online Data Entry. I can deliver you superb quality of work and your satisfaction is my motivation. Lastly, I can build with you a long lasting relationship.

    $4.44 /hr
    2,924 hours
    4.87
  8. RAYNARD JOSEPH PADUA

    RAYNARD JOSEPH PADUA

    Excellent Virtual Solutions,You're Looking At It

    Philippines - Last active: 3 days ago - Tests: 10 - Portfolio: 8

    With an endless sea of freelance writers and virtual assistants in this bit you're probably wondering which proposals to review for the position you want to fill. I'd like to take this opportunity to let you know that if it's exquisite assistance and ingenious, unparalleled virtual solutions that you are in search of to reach your success targets, you're looking right at it. Coming up with ingenious online services and solutions for individuals and companies is what I specialise in. I give my clients a sharper edge to what their businesses need to bring across to their customers and millions of other people seeking their product and service offerings. I straighten out the sketchy, put a hinge on the dull ends, and get rid of the unnecessary. HOW DO I DESCRIBE THE SERVICES I OFFER Core Website Content and Other Written Solutions - I can bring you unprecedented and exciting pieces that rouse the interest of your audience.To describe the kind of writing that I do, my style has never been artificially designed to impress. I follow the three Cs to effective writing in order to earn my clients' respect and confidence. I work hard to keep my pieces CONCISE, COHERENT and CONCRETE. This allows me to ensure that the quality of work I do is a mile ahead of what my clients expect to see. A lot of freelance writers these days take on projects they've got no genuine interest in, thus forcing them to beat around the bush in most of their written work - compromising the quality of work they deliver. Training & Development - From online training channels to onsite facilitation of training modules, I can assure you that you'll not just be able to see a seamless transfer of knowledge and skills, but also a motivated willingness of the trainees to practice what they have learnt and work for the best interest of your business. MY KEY PERFORMANCE INDICATORS My objective is to bring a satisfactory job to my client's table. To be able to hit this target I keep with me several points that I reckon essential to getting the job done. As I look to develop a trusted partnership with my clients instead of merely completing a transaction, I exert effort to have a definitive purpose of the project they have in mind. Whether they ask me to write a set of articles for them, handle their training requirements, or be their reliable customer service representative, I put emphasis on bringing our targets to the table to find out where we all would like to be at in the process. I dedicate my expertise into fulfilling very responsibility assigned to me and make sure I understand every aspect of the job. I am keen to find out where I will be strongest at and determine ways to overcome possible challenges that may keep me from delivering. This allows me to address issues and focus better on achieving the project's purpose more. WHAT ELSE CAN I DO? While WRITING has been a solid niche for me, I also offer various forms of online solutions that I am certain to help contribute value to your drive towards boosting your business' online presence. Apart from content creation and development, I am highly adept in managing and collaborating with a team towards the fulfillment of an exquisite project. My experience as a trainer and a senior staff in my previous jobs has allowed me to explore these abilities to the fullest and has never failed me bring in what's best. I offer training solutions and facilitation through online channels, too, focusing on customer focused communication skills and interpersonal abilities - to ensure that your business stays on top in terms of CUSTOMER SATISFACTION. I am also adept in Social Media Management and creating mind maps and workflows (online marketing guide, campaigns and nurture process, etc.) that guarantee unparalleled success and sustainable development for your business. With these equally exceptional skills, your business may not need to anticipate a financial overhead by having to look for a different person to do the job, outside content writing. MY COMMITMENT TO BRING A SUCCESSFUL CONCLUSION TO THE GRIND I wish to deliver a nonpareil level of professionalism to my job. Exceeding my clients' expectations makes me work with such efficiency under pressure - and with minimal supervision. I personally look to inspect the quality of my work by going over the things I have completed so far based on a timeline, and over a particular quality standard. If there was something that did not work well, which rarely happened, I have been known to immediately get in touch with my client to inform them that I am working on an alternative to make sure that no business is disrupted. More importantly, I take with me a serious commitment to my own standards, going usually beyond what other business solutions consultants and writers are willing to provide.

    $11.11 /hr
    1,613 hours
    5.00
  9. Ariful Islam

    Ariful Islam

    Magento, X cart, Data Entry, Zen Cart, Web research, Shopping Cart

    Bangladesh - Last active: 13 days ago - Tests: 2 - Portfolio: 1

    I have a strong work ethic and integrity and I am capable of learning and catching on to new systems and ideas. I'm responsible and well organized. Also I am detail oriented, able to work under pressure and for long hours in demanding conditions to ensure deadlines are met. Over 3 years of experience I worked those kind of project: Article Submission, Data Entry, Web Research, VA, Magento, X cart, Shopping Cart, Zen cart, Photoshop, Product and image edit any websites CRM, SEO, Back link, Wordpress post and plug-in and etc. So I think I am suitable for any job. I look forward to hearing from any of client to start an assignment.

    $3.00 /hr
    1,051 hours
    5.00