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Hire a CRM consultant today to manage business relationships and organize customer service, marketing and sales data. CRM consultants can set up email systems, manage call centers and find custom CRM solutions for all your business needs.

Customer Relationship Management (CRM) is the art of using technology to simplify the management of customer connections and the data related to them. CRM solutions often use a combination of sales and marketing automation systems, inventory management systems and CRM databases to boost sales and improve customer service. On Upwork, the world’s largest online workplace, you’ll find CRM consultants who can manage customer relationships for businesses and professionals around the world.

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CRM Job Cost Overview

Typical total cost of Upwork CRM projects based on completed and fixed-price jobs.

Upwork CRM Jobs Completed Quarterly

On average, 153 CRM projects are completed every quarter on Upwork.


Time to Complete Upwork CRM Jobs

Time needed to complete a CRM project on Upwork.

Average CRM Freelancer Feedback Score

CRM Upwork freelancers typically receive a client rating of 4.61.

Last updated: October 1, 2015
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Michelle Vasquez

Michelle Vasquez

Customer Service & Tech. Support

United States - Tests: 8

Working online I have developed a wide range of new skills. Which include Telemarketing, B2B Appointment Setting, and Lead Generation. Which compliment my previous experience. * Excellent Customer Service * Fast Learner * Ability to Multitask * Work Well Under Pressure * Excellent Phone Etiquette * Have quite place to work with no interruptions or background noise * High speed internet connection (voip capability) * Ability to record phone calls

100% Job Success
$12.22 /hr
3,520 hours

Ethan Frounfelker

Ethan Frounfelker

CRM Consultant Engineer

United States - Tests: 5 - Portfolio: 4

CRM SOFTWARE SPECIALIST ENGINEER Documented success in CRM selection, implementation, development, and project management. 5 Years of proven expertise in CRM selection, configuration, implementation and administration. Senior engineering and sales professional with real-world field and business operations experience. Possess big-picture vision, leadership, and tenacity to recommend and provide customer solutions and manage projects from beginning to end. Also versed in database organization, development, and maintenance. Triggers increased market share and accelerates revenue growth. Highly motivated to outperform the competition; consistently sets and achieves personal goals above corporate expectations. Dynamic and diversified engineer skilled at providing software tools that exceed customer and company requirements. CORE COMPETENCIES CRM Selection CRM Implementation CRM Consulting Business Systems Improvement CRM Development Project Management CRM Database Maintenance Process Documentation Creation Customer Support IT/IS Management Sales Development Life Cycle Business-to-Business Sales Microsoft Office Proficiency Zoho CRM Zoho Creator Zoho Sites Zoho Support Zoho Survey Zoho Live Desk Zoho Campaigns SugarCRM Batchbook Zapier Nutshell CRM Zoho CRM Offline

98% Job Success
$66.67 /hr
1,592 hours

Patchulo M.

Patchulo M.


Philippines - Tests: 7 - Portfolio: 10

Hardworking, honest, can finish the task ahead of time frame given, and goal oriented. I am proficient in Microsoft Word, Excel, Google Docs, Google Search, with acceptable typing skills and more. I have experience in Data Entry, Data Mining and Online Data Entry. I can deliver you superb quality of work and your satisfaction is my motivation. Lastly, I can build with you a long lasting relationship.

100% Job Success
$4.44 /hr
2,948 hours

Emilia J.

Emilia J.

VA, CSR, Order Processing, SMM

Philippines - Tests: 5 - Portfolio: 7

I am motivated, detail oriented, highly reliable, and top-rated Virtual Assistant. Seeking employment in the field of Admin/Sales Support, Data Entry, Web Research, Order Processing, Order Entry, Email Support, Content/Project Management, and Social Media Marketing. I am open to job positions where I can learn new skills and continue to be challenged.

100% Job Success
$8.00 /hr
1,996 hours

Racel V.

Racel V.

Full Time Data Entry, Internet Researcher, Administrative Jobs

Philippines - Tests: 8 - Portfolio: 9

From both my professional and personal experiences, I have developed an enthusiastic, entrepreneurial, and disciplined work ethic. I possess the ability to work under pressure and rapidly adapt to changing work conditions. I excel in both individual and team driven environments. With this in mind, I am confident that my employment background, eagerness to learn, and genuine character will prove to be an asset to your company.

77% Job Success
$5.00 /hr
3,531 hours

Zahid Akhtar Rind

Zahid Akhtar Rind Agency Contractor

Lead Generation and Linkedin Expert

Pakistan - Tests: 17 - Portfolio: 4

I am a TOP RATED Full-time Upwork Lead Generator, Web Researcher, Prospect List Builder, Linkedin Recruiter/ Passive Candidate Sourcer, Email Sourcer (Jigsaw, Rapportive), having work experience in SalesForce & Zoho CRM, also full command on Microsoft Excel and Word. 11000+ Hours on Upwork helping organizations grow through my expertise. Honesty, Integrity and Hard work are the reasons of my success.

Associated with: Zahid Akhtar Rind

96% Job Success
$5.00 /hr
11,821 hours

Mary jane C.

Mary jane C. Agency Contractor

Call Center Team Leader, Telemarketer Supervisor

Philippines - Tests: 5 - Portfolio: 1

I've been in a call center industry for 8 years now. Doing outbound calls to USA, Canada, Australia, New Zealand, UK, Germany, India, Singapore, Malaysia and Philippines. I also became a Korean Online English Tutor, data entry specialist, lead generator and Appointment Setter.I am seeking opportunities that best fit my skills and talent.

Associated with: TeleGroup Philippines, Inc.

98% Job Success
$10.00 /hr
6,751 hours

Kazi Ziaul Hoque

Kazi Ziaul Hoque Agency Contractor

Lead Generation,Linkedin Pro,Mailing List,Excel,Data Analy/Appen,PA/VA

Bangladesh - Tests: 15 - Portfolio: 10

***Available for Full-Time*** Over 9 years of work experience in IT/Telecom, project management, and finally freelancing field, i ensure versatility, dedication in full-stack online work service. I enjoy to take on new challenges, and constantly strives to learn new skills. I am quality worker online office support professional, where I always explore my horizons and upward mobility is guaranteed. I am a very detail-oriented, a fast learner and willing to take on any challenge to provide and satisfied you with the best finished project. "One Step Forward To Success!" "Get Your Project Done!"

Associated with: Sun-Flower Service & Solution Ltd.

84% Job Success
$6.00 /hr
15,318 hours

Nahid Farzana

Nahid Farzana

Research, SMM, Wordpress, VA, PA, Mailchimp, Facebook Fan Page, CRM

Bangladesh - Tests: 3 - Portfolio: 4

I am expert in the following Categories Administrative Support, Sales & Marketing & Customer Support Research, SMM, Wordpress, VA, PA, Mailchimp, Facebook Fan Page, Lead Generation, CRM-ZOHO, Sales Force, Sugar CRM, Google Drive, Skype, Team VIewer, Customer Support

100% Job Success
$4.44 /hr
1,210 hours

Jennifer rose F.

Jennifer rose F.

Bookkeeper/Citation Builder/Amazon/Lead Generator/Linkedin Expert

Philippines - Tests: 10 - Portfolio: 17

In my 3 years in odesk, I developed further my skills in data entry, web researching, Lead generator, SEO directory submission, CRM, eBay, Linkedin and Amazon product research. I also learn more in my Bookkeeping in Quickbooks online.

95% Job Success
$3.33 /hr
4,177 hours