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Hire a freelance customer service representative to help you save time and keep your customers happy 24/7. A professional customer service rep can field questions, help users, solve problems, and take care of your clients...freeing you up to do the work that is at the core of your business.

Many of our freelance customer service reps have experience in large call centers around the world, and are ready to bring their professional experience to help your business.

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Customer service Job Cost Overview

Typical total cost of Upwork Customer service projects based on completed and fixed-price jobs.

Upwork Customer service Jobs Completed Quarterly

On average, 1,403 Customer service projects are completed every quarter on Upwork.

1,403

Time to Complete Upwork Customer service Jobs

Time needed to complete a Customer service project on Upwork.

Average Customer service Freelancer Feedback Score

Customer service Upwork freelancers typically receive a client rating of 4.69.

4.69
Last updated: July 1, 2015
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  1. Sara K.

    Sara K.

    Expect no less

    Canada - Last active: 4 days ago - Tests: 1 - Portfolio: 1

    Accomplished, highly motivational staff trainer able to convey practical ways to optimize customer service while increasing company profitability. Qualities that I can bring to your company; *Analytical *Microsoft Office *Creative & Flexible *Organized & Detailed *Self-Starter *Education & Training *Quick Learner *Curriculum Development *Team Player & Builder *Strategic Decision Making *Excellent Computer Skills *Strong Communicator *Coordinate Multiple Activities *Office Equipment Skills

    $20.00 /hr
    1,637 hours
    5.00
  2. B. Michael Sapelkin

    B. Michael Sapelkin

    - Get Your Toughest Projects Off Your To-Do List -

    United States - Last active: 4 days ago - Portfolio: 26

    *** Do You Like Getting the Results You Want? *** Need to Stay on Budget?*** ---------------------------------------------------------------------------------------------------------- Greetings! My name is Michael and I believe in results and accountability. IF ANY OF THE FOLLOWING SOUNDS FAMILIAR - WE SHOULD TALK: · If your project calls for unorthodox approach and creative thinking. · If attention to every little detail is required & deadlines must be met. · If the success of your project depends on effective communication. · If multiple skills will be needed to complete your project. · If discretion, privacy, and loyalty are important to you. You can always count on me delivering great results on time and on budget. KEEP IN MIND: Paying someone for every hour of work you are paying for the PROCESS. Paying me for the completed assignment you are paying for the RESULT. I think paying for the result rather than the process is smart. Talk to you soon!

    $21.00 /hr
    332 hours
    4.98
  3. Stacy V.

    Stacy V.

    EVP - Enterprise Consultant

    United States - Last active: 2 days ago - Portfolio: 23

    My diverse background totals nearly 15 years of professional experience and includes office management and administration with certifications in the Healthcare industry, and marketing in almost every capacity from database development to closing the complex sale. Adept at understanding new concepts and quickly applying marketing strategies designed to effectively communicate my clients’ message to their target audience. From adjustable beds to six figure software solutions, I have driven demand in business to consumer, business to business and enterprise marketing focused roles. Skilled at executing effective management and performance for a multitude of marketing campaigns and channels. I thrive in fast-paced, dynamic environment with emphasis on consultative selling. My strengths are heightened in enterprise technology, consistently delivering successful marketing outcomes to fuel sales and drive growth.

    $40.00 /hr
    839 hours
    4.24
  4. Elicia T.

    Elicia T.

    Experienced in Lead Generation and Telemarketing

    United States - Last active: 2 days ago - Tests: 1 - Portfolio: 1

    I have over 10 years of experience in telemarketing and lead generation. I also have over 5 years of experience in management, quality control and supervision. I do have the ability and update your contact list in real time. I would love to be able to show you how I can increase your business!

    $22.22 /hr
    11,075 hours
    4.81
  5. Charisse Alivio

    Charisse Alivio

    -Sales Representative/Appointment Setter-

    Philippines - Last active: 2 days ago - Tests: 4

    I have been a Customer Service Representative for 3 years and a half doing order processing for customers taking payments and as well as troubleshoot problems with the scooter they purchased. I can say that the one I enjoyed the most was with Razor USA and Intuit Quickbooks where I served as a Payroll Specialist, at first I thought the account is a little bit difficult since it's dealing with numbers and adjusting taxes and all but I was able to excel among the others. Sales is where I am really good at as I am driven to get incentives all the time and earn the maximum possible. YOU CAN!!! BELIEVE AND WORK HARD and you will earn what you planted.

    $5.00 /hr
    904 hours
    5.00
  6. Angie .

    Angie .

    Administrative Services

    United States - Last active: 19 hours ago - Tests: 1 - Portfolio: 2

    Virtual Administrative Assistant Services & Office Help for Small Business Owners & Individuals I specialize in all types of Administrative Tasks, Data extraction/capture, Web Research, Vacation Planning and other administrative related projects. As a detail oriented and organized professional I take pride in completing assignments on time and I would love the opportunity to transfer these skills to your Business.

    $15.56 /hr
    229 hours
    4.92
  7. Leah Jordan

    Leah Jordan

    Administrative Assistant

    United States - Last active: 19 hours ago - Tests: 5

    I have an extensive knowledge in customer service, problem solving, account processing, sales, and many other areas. I am extremely self motivated, a quick learner, and have a very positive outlook on career opportunities. I have very strong typing and data entry skills, at 53 words per minute and 1,000 ten key strokes per minute. I have done many things in career paths including making customer service calls, filing and faxing documents, answering phone calls in a high paced environment, processing bill pay at a well known bank, clerical work, and processing photo orders while basic maintenance and running a photo lab, and much more. If given the opportunity I will not fail. I look forward to helping your companies goals, sells, and customer service grow.

    $11.11 /hr
    2,054 hours
    4.84
  8. Shienna Dela Cruz

    Shienna Dela Cruz

    Telemarketer, Appointment Setter (B2B) (B2C), Lead Generator

    Philippines - Last active: 19 hours ago - Tests: 3

    To apply my skills and expertise in relation to the services offered by our Company and thereby contribute to its success.

    $16.67 /hr
    5,317 hours
    4.91
  9. Juliet Moises

    Juliet Moises Agency Contractor

    Outbound Sales Agent, Project Manager, Telesales, Telemarketing

    Philippines - Last active: 19 hours ago - Tests: 7 - Portfolio: 17

    Seeking a challenging opportunity where I will be able to utilize my skills and my experience as well as my superior Customer Service skills, which will allow me to grow personally and professionally. I am self motivated and able to work both independently and as collaborative team member.

    Associated with: First Call Agency, Ann Joy Yamba Agency

    $6.00 /hr
    3,905 hours
    4.80
  10. Lovella Eduave

    Lovella Eduave

    Loan Processor / Pre-underwriter / Transaction Coordinator

    Philippines - Last active: 10 days ago - Tests: 1

    Knowledge  Knowledgeable on all loan guidelines and strategies  Loan Guidelines Updates  Best Pricing from various lenders  Strategies on loan approvals for the company to have more transactions Skills  Capitalize knowledge learn in delivering the needed assistance to the loan officers  Multi tasking  Coordination skills  Using Communication skills in getting work smoothly done  Attitudes  Responsibility and ownership towards clients needs  Willingness to assist loan officers to turn prospects into clients in both lending and real estate perspective  Team player

    $4.00 /hr
    68 hours
    0.00