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Hire a CRM consultant today to manage business relationships and organize customer service, marketing and sales data. CRM consultants can set up email systems, manage call centers and find custom CRM solutions for all your business needs.

Customer Relationship Management (CRM) is the art of using technology to simplify the management of customer connections and the data related to them. CRM solutions often use a combination of sales and marketing automation systems, inventory management systems and CRM databases to boost sales and improve customer service. On Upwork, the world’s largest online workplace, you’ll find CRM consultants who can manage customer relationships for businesses and professionals around the world.

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CRM Job Cost Overview

Typical total cost of Upwork CRM projects based on completed and fixed-price jobs.

Upwork CRM Jobs Completed Quarterly

On average, 158 CRM projects are completed every quarter on Upwork.

158

Time to Complete Upwork CRM Jobs

Time needed to complete a CRM project on Upwork.

Average CRM Freelancer Feedback Score

CRM Upwork freelancers typically receive a client rating of 4.62.

4.62
Last updated: September 1, 2015
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  1. Sean emerson S.

    Sean emerson S.

    Multi-talented Technical/Customer Service/Data Entry/Blogger/AdminAsst

    Philippines - Tests: 11 - Portfolio: 3

    To provide the most exceptional world class service online! I hope that my wide variety of skills and experiences when it comes to online freelancing would come in handy to your company. I have a vast knowledge about sending and managing continuous traffic to a site with the use of integrating SEO and SMM. I can do link submission to link directories and search engines and thus will make it possible to have a good SERP rankings. I can post relevant posts to blogs within your niche so as to get the site being noticed which can possibly lead to back links. I can manage social media accounts and make interactions with the fans/clients to make good impression on the product/fan page. I can write quality articles with the integration of SEO. I can assure you that I can deliver quality and time efficient service. I look forward in having a good working relationship with you. I was previously employed as a Quality Specialist for a Technical Account in Teletech Bacoor. In my position as a Quality Specialist, I was involved in evaluating an agent's call handling skills and finding resolutions in helping them improve their call handling skills to the utmost that they can do. I've also provided Daily Productivity Reports and Compliance Reports for my team. We also give sanctions to Agents, Agent Support Representatives and Team Leaders who are not complying with the company’s policy. Besides that, I was once a Technical Support Representative before I got promoted as a Quality Specialist . In this position, I was involved in supporting the Early Look Program in its development and testing of the new laptops. Investigated hardware and software related problems of customer's laptop. Analyzed customer issues to find resolutions or workarounds. Documented these resolutions for the inclusion to the worldwide knowledge database for laptop computers. We also do sales which includes selling Insurance Plans for notebook computers, laptop accessory and many more. We also process service orders for mailing in notebook computers for repair. As of now, I'm currently employed as a part time Market Research Agent. We were the one’s responsible in performing outbound calls to do different surveys for a particular company in the United States of America. We document these surveys in consideration of the marketing strategy studies made by the client. I also have an extensive experience of being an online freelancer for almost 5 years. Now, with regard to my online career, I was employed multiple times by different employers. I started my career online working as a Data Entry Specialist with different employers. In this position, my job responsibilities are the following, prepares source data for computer entry by compiling and sorting information; establishing entry priorities, processes customer and account source documents by reviewing data for deficiencies; resolving discrepancies by using standard procedures or returning incomplete documents to the team leader for resolution, enters customer and account data by inputting alphabetic and numeric information on keyboard or optical scanner according to screen format, maintains data entry requirements by following data program techniques and procedures, verifies entered customer and account data by reviewing, correcting, deleting, or reentering data; combining data from both systems when account information is incomplete; purging files to eliminate duplication of data, tests customer and account system changes and upgrades by inputting new data; reviewing output, secures information by completing data base backups, maintains operations by following policies and procedures; reporting needed changes, contributes to team effort by accomplishing related results as needed. I also got involved once in CRM data entry. I also got hired many times as a Virtual Assistant. My job responsibilities as a Virtual Assistant varies, depending on what kind of task is given to me. It can be office related task, such as handling inbound and outbound calls, setting appointments for clients, arranging legal papers and documents, and many more office related task, working just like an office secretary based at home. I also got involved in loan processing jobs where I help process loans of clients. I also got hired as a telemarketer where I mainly do sales through phone calls. I also did became an Audio Transcriptioner once. Lastly, I also got hired as a Virtual Assistant that handles Search Engine Optimization, Social Media Marketing, Search Engine Marketing, E-mail Marketing, Article Writing, Blogging, and Web Administration. This was a very complex job role. I got hired multiple times by different employers as a virtual assistant with these job roles and worked on big websites such as cdc.gov, zalora.com.ph and chicify.com. I'm also connected to other freelancing websites.

    Groups: Pro Customer Service

    $6.00 /hr
    2,275 hours
    4.14
  2. Monoara Begum

    Monoara Begum

    Real Estate VA,Keller Williams,CRM Expert,Rehabber,REI Services,FSBO

    Bangladesh - Tests: 6 - Portfolio: 4

    I am Monoara Begum from Bangladesh. I've chosen oDesk platform to work as a freelancer since it provides ultimate opportunity to earn from home which I can capitalize using my skills in U.S. Real Estate Industry. My skills and expertise areas are illustrated below:::::::: Real Estate Virtual Assistance- Working experience with ----- Keller Williams, Re/Max, Rehabbers, Real Estate Investors, Land Buyers, Agents and Brokers. I've worked as Customer Co-ordinator and Lead Manager in Market Leader eEdge CRM, Top Producer 8i CRM, Tiger Leads CRM, Infusionsoft, Salesforce, Fuel Lead System and Follow Up Boss. I have worked doing Probate Records Research, Foreclosure Auctions Research, Pre-foreclosures Research, Divorce Research, Small Claims and Tax Liens Research, MLS Search for Expired Listings and Pending Sales, Property Comp, CMA, BPO, FSBO Lead Generation, Classified Sites Research for Buyer and Seller Leads for Wholesalers and Investors, Real Estate Investor's Networking and more! I am also experienced with Podio, Evernote, OnCarrot (Investor Carrot), REI Blackbook, Biggerpockets, Yelp and more! Web Research- I am Directions oriented, emphasize on details and expert in choosing right keywords to get the best results. Data Entry- I am very fast and accurate, and check out whether any errors are left behind. SEO- I am expert in Keyword/Market Niche Research, Online Marketing and Advertising, PPC Management, Adwords, Search Engine Marketing, Social Media Marketing, Forum Posting, Blog Writing, Website Content, Wordpress expert. I believe in honesty and strong work ethic to be successful. I am details oriented, accuracy savvy, diligent and provide attention to details on the job.

    $4.44 /hr
    3,728 hours
    5.00
  3. Ariful Islam

    Ariful Islam

    Magento, X cart, Data Entry, Zen Cart, Web research, Shopping Cart

    Bangladesh - Tests: 4 - Portfolio: 3

    I have a strong work ethic and integrity and I am capable of learning and catching on to new systems and ideas. I'm responsible and well organized. Also I am detail oriented, able to work under pressure and for long hours in demanding conditions to ensure deadlines are met. Over 3 years of experience I worked those kind of project: Article Submission, Data Entry, Web Research, VA, Magento, X cart, Shopping Cart, Zen cart, Photoshop, Product and image edit any websites CRM, SEO, Back link, Wordpress post and plug-in and etc. So I think I am suitable for any job. I look forward to hearing from any of client to start an assignment.

    $3.00 /hr
    1,232 hours
    4.93
  4. Nazakat Hussain

    Nazakat Hussain Agency Contractor

    Hubspot COS & WordPress Development, Inbound Marketing, SEO

    India - Tests: 1 - Portfolio: 5

    ★ Need to manage a team on a tight Budget? ★ Looking for the right people for your Business? ★ Tight schedule and need help with your work? ★ HubSpot Certification: https://hubspot-academy.s3.amazonaws.com/prod/certification/certificate-pdfs/6f699ffea1614ba489caf2a244a73252 Having 6+ years of IT experience in analysis, design and development of CRM and web-based applications using BUSINESS CATALYST , HUBSPOT , LARAVEL , SHOPIFY , BIG COMMERCE , BOOTSTRAP , PHP , ZEND etc Special Fields: ★HTML5 ★CSS3 ★Wordpress ★Wordpress Theme ★HTML to Wordpress ★PSD to Wordpress ★Responsive Design ★Wordpress Security ★Joomla ★Shopify ★Magento ★SEO ★Mailchimp ★Aweber ★Adsense HubSpot Skills comprises of: #Psd to Hubspot #Hubspot COS #Hubspot Customisation #Inbound Marketing #Social media marketing #Email marketing #Content management #Analytics #Landing pages #Search engine optimization

    Associated with: Tech Striker

    $15.00 /hr
    658 hours
    5.00
  5. Roland Votacion

    Roland Votacion Agency Contractor

    Team, Operations, Project and Hiring Manager

    Philippines - Tests: 4

    I have solid experience as Business Operations & Project Manager, SEO Manager, Social Media Manager, Recruitment Specialist (Recruiter), Senior Researcher, Real Estate Consultant, Virtual/Personal Assistant, and Educator. I am a multi-talented contractor and investor, flexible team player with a goal-oriented attitude and determination to go for the extra mile, disciplined and reliable, organized and detail-oriented. I am the owner and founder of AllisWell Outsourcing, a Philippine-based outsourcing agency, providing dedicated remote professionals that are fully committed to work directly for the success of your business. Our expertise include: Project Management, Virtual/Personal Assistance (VA/PA), SEO, Research, Social Media Marketing & Management, E-commerce, Article Writing, Data Entry and other Administrative Support Tasks. Technical Skills: Solve360 Asana Atlassian Confluence Basecamp Project Bubble Slack Trello Hootsuite

    Associated with: Creative Media Philippines, AllisWell Outsourcing

    $16.67 /hr
    6,790 hours
    4.85
  6. Brent Ward

    Brent Ward Agency Contractor

    SEO, SMM, Local SEO, Facebook, Twitter, YouTube-SEO, Call Marketing

    United States - Tests: 9 - Portfolio: 18

    I have 16+ Years of Experience in Direct Sales, Marketing, Advertising, Business Experience (98% on SEO Test out of 60,000 Agents) with SEO, SEM, SMM (Socal Media Marketing), and CCM (Call Center Marketing) Teams and lead Gen or direct sales Campaigns with over 250 agents trained to perform front end Lead gen and Outbound Cold calling Sales Closer. Biggest keyword Ranked $300,000 SEO-Value first page ranking, Created over 130 blog networks in 1 month, CPA, AdSense and Affiliate marketing, Biggest profits for a client $20,000 in 9 days, working for Apple my biggest sales day was more than $10,000 in sales was top 75% of the company in over all sales. I have worked with over 150 Marketing experts to help assist on different projects including Website design development using WordPress, Facebook Marketing, YouTube Marketing and Twitter Marketing.

    Associated with: WebMarketingAgency

    $25.00 /hr
    14 hours
    4.25
  7. Vivek Gaur

    Vivek Gaur Agency Contractor

    iPhone, Android, Salesforce

    India - Tests: 4 - Portfolio: 16

    More than 20 years experience of working on iPhone, Android, CRM, Salesfroce, PHP, .Net solutions. I have experience in developing 1. Social Media Apps like Tinder 2. Games on COCOS2D, NextPeer 3. Restaurant - POS, Digital Menu, Find Restaurant by location, Cuisine etc 4. Filed Inspection/Survey Report 5 . List - Shopping, Travel packing 6. Radio Streaming 7. Sports/Fitness 8. Event Management 9. Chat App 10. Real Estate. 11. Field Survey 12. Salesforce Apps Technical Expertise on: COCOS-2D Nextpeer GeoFence Facebook, Instagram and Twitter Integration Push Notification Webservices (PHP, .NET, JSON, XML) Email and PDF generation iCloud, Airprint Google Maps and Directions Integration Audio and Video Streaming Core Data Location Based Services Augmented Reality Image processing, OpenGL and OpenCV based apps PayPal Integration flurry google analytics Admob iAD

    Associated with: Silicon Softwares

    $20.00 /hr
    354 hours
    4.90
  8. Karen S.

    Karen S.

    Social Media Superstar | Certified eMarketing Consultant

    Philippines - Tests: 7 - Portfolio: 8

    *Outstanding Personality * , * Goal Oriented * , * Motivated * , *Self-Starter* , *Business Outsourcing* , *Business Outsourcing Philippines* , *Lead Generation* , * Email Marketing* , * Project Management* , Online Brand Management* , *Reputation Management* , *Social Media* , *Facebook Twitter Pinterest YouTube Linkedin*

    Groups: Central Desktop, salesforce.com

    $50.00 /hr
    5,483 hours
    4.97
  9. Imran M.

    Imran M.

    CRM/CMS/Workflow development specialist

    Pakistan - Tests: 1 - Portfolio: 18

    Being a top rated professional I am specialized in developing custom CRM solutions and workflow management systems. I ensure quality services and timely delivery proven with feedback and excellent rating on Upwork. Technical skills: PHP, MySql, Javascript, jQuery, HTML/CSS. Following are major implementations that I've been doing in my 13 years long career: 1. Fleet management and booking system 2. Tours and hotels booking system 3. Team collaboration system 4. Workflow management with approvals and roles based access levels 5. Lead management systems

    $11.00 /hr
    551 hours
    4.77
  10. Md Altuf Uzzaman

    Md Altuf Uzzaman

    SEO | SMM| Link Building| Bookmarking| Pinging

    Bangladesh - Tests: 3 - Portfolio: 68

    Hi! I am Altuf Uzzaman, ready to work for you. My goal is achieving my clients satisfaction and i believe, this satisfaction will build up my career on odesk . Yes…., I am new on odesk but not new in SEO world. I will do the SEO (Off Page) only in the White Hat method. I abidance sincerity, honesty, responsibility, hard-working, self-confident and a dweller of internet. Why I started Freelancing by leaving traditional job ? After completing my Higher Secondary Education I joined in a job at Navana Group as SEO Professional and then I got the real taste of SEO but there was no freedom in the company and I like to work with freedom. Then I leaved the job and started my study on SEO at Outsourcing Institute Chittagong for more knowledge for six month. Freelancing jobs has a freedom, so I came here to build up my career and to work with emancipation and liberty. My preparation & guarantee for you : + I have completed my Diploma on Advanced SEO at Outsourcing Institute Chittagong for six months. + I also completed my Diploma on Microsoft Office (Word,Excel,Access,Power-point) and on Networking at Edunas BD Limited for six months. + I know all the condition of Google Panda and I will maintain the condition, so that Google Panda do not hit my clients web site. + I know all the condition of Google Sandbox and I can recover any site so fasty. + My previous professional experience as a SEO professional & marketing executive will help me more to overcome any challenge. + Further I feel confident about my work, because I worked under sub-contract with many top level freelancers on SEO. + I can give you guarantee about your work from this sense that if I fall in any problem then there is a Strong Supporter Team behind me of Outsourcing Institute to help, because I am a life time member of Outsourcing Institute. + I can give you surety for top ranking of your site in google, aol, bing etc. + I can make large numbers of potential customer/visitor within the given time because I know the strategy to motivate them and I can understand the psychology of customer. + You can also see my portfolio project in my profile of my specialized working area. My service for you where I am specialized : 1. Total Off page SEO 2. Search engine marketing 3. High PR site link building 4. URL collecting by software/by manually 5. Advertising 6. Blog posting and commenting 7. Forum posting and commenting 8. Article writing/spinning and submitting 9. Answer submitting 10. Bookmarking 11. Pinging 12. Search engine indexing 13. Google indexing 14. Directory submitting 15. RSS submitting 16. Press release 17. Quality backlink create 18. Link exchange 19. Quality lead generation 20. .gov & .edu link building 21. You-tube link building 22. Web 2.0 link building 23. Anjela & paul link building 24. 25. Social media submitting 26. Business network submitting 27. Keyword research 28. E-mail marketing with mailchimp 29. Social media marketing 30. Proof submitting 31. Facebook marketing & like 32. Creating fan page/group (Facebook) 33. Twitter marketing 34. Virtual assistant 35. Internet marketing 36. Do follow/No follow link 37. Internal/External link 38. Inbound/Outbound link 39. Targeting customer 40. Motivating customer 41. Google advance search 42. HTML 43. Simple data entry 44. Capcha entry 45. Data collection 46. Data mining 47. Data scraping 48. Data processing 49. Data research 50. Data convert 51. Magento data entry 52. BPO data entry 53. Data entry in e-commerce site 54. Data entry in CRM software 55. Data entry in ERP software 56. Sign up job 57. Form fill up job 58. Blog site create and design 59. Google panda 60. Google sandbox 61. Google penguin 62. Google map marketing 63. Google calendar 64. Google docs 65. Google translate 66. Google reader 67. Google books 68. Web research 69. Copyscape/Duplychecker 70. Website monitoring 71. Information search 72. Image search 73. Creating account in any websites 74. Marketing promotion 75. Marketing strategy 76. Market research 77. Microsoft office 78. Anchoring text by keyword 79. Using Spinner chief, Xrumer, Zenno poster, Scrapebox, Team viewer etc. 80. I am also well known with such kind of words- ROI, API, HTML, XML, SERPs, OBO, IP, PVA, BPO, CMS, JOOMLA, WORDPRESS, MAGENTO, PPC, PPA, PPI, AA, VA, ASAP, NDA, PM, CSV FILE, STUFF, PLAGIARISM etc. Eventually, I am referring a thing that if u wants to justify me more, than you need to work with me. I am again ensuring you that you will get the maximum fruitful output from me of your project/work. I am energetic, dynamic, rational, challenging, self-motivated and updated with all the new change. Thank you!

    $3.00 /hr
    7 hours
    5.00