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Hire a CRM consultant today to manage business relationships and organize customer service, marketing and sales data. CRM consultants can set up email systems, manage call centers and find custom CRM solutions for all your business needs.

Customer Relationship Management (CRM) is the art of using technology to simplify the management of customer connections and the data related to them. CRM solutions often use a combination of sales and marketing automation systems, inventory management systems and CRM databases to boost sales and improve customer service. On Upwork, the world’s largest online workplace, you’ll find CRM consultants who can manage customer relationships for businesses and professionals around the world.

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CRM Job Cost Overview

Typical total cost of Upwork CRM projects based on completed and fixed-price jobs.

Upwork CRM Jobs Completed Quarterly

On average, 182 CRM projects are completed every quarter on Upwork.


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Time needed to complete a CRM project on Upwork.

Average CRM Freelancer Feedback Score

CRM Upwork freelancers typically receive a client rating of 4.61.

Last updated: August 1, 2015
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  1. Nathaniel Graham

    Nathaniel Graham

    Inspiration. Information. Implementation.

    United States - Portfolio: 14

    Looking for a results-driven marketer who can help you grow your business? You may have the best product and or service in your field, but if no one knows about you and your offer, you will be closing your doors before you get started. The fact is, hiring a digital marketer is easy. Hiring a great digital marketer is not. With certifications from Google Adwords, Facebook Blueprint, to Bing Ads, I'll create integrated marketing strategies from search to social that powerfully connect with consumers at all stages of the marketing funnel. I have extensive experience working with a wide array of businesses – ecommerce, brick and mortar, and non-profits – who have seen exceptional returns on their investment. Armed with extensive experience marketing online within highly competitive environments, I provide my clients a dominant competitive advantage in their marketplace. I look forward to working together so we can implement a gameplan to increase your sales and profits!

    $200.00 /hr
    123 hours
  2. Sean emerson S.

    Sean emerson S.

    Multi-talented Technical/Customer Service/Data Entry/Blogger/AdminAsst

    Philippines - Tests: 11 - Portfolio: 3

    To provide the most exceptional world class service online! I hope that my wide variety of skills and experiences when it comes to online freelancing would come in handy to your company. I have a vast knowledge about sending and managing continuous traffic to a site with the use of integrating SEO and SMM. I can do link submission to link directories and search engines and thus will make it possible to have a good SERP rankings. I can post relevant posts to blogs within your niche so as to get the site being noticed which can possibly lead to back links. I can manage social media accounts and make interactions with the fans/clients to make good impression on the product/fan page. I can write quality articles with the integration of SEO. I can assure you that I can deliver quality and time efficient service. I look forward in having a good working relationship with you. I was previously employed as a Quality Specialist for a Technical Account in Teletech Bacoor. In my position as a Quality Specialist, I was involved in evaluating an agent's call handling skills and finding resolutions in helping them improve their call handling skills to the utmost that they can do. I've also provided Daily Productivity Reports and Compliance Reports for my team. We also give sanctions to Agents, Agent Support Representatives and Team Leaders who are not complying with the company’s policy. Besides that, I was once a Technical Support Representative before I got promoted as a Quality Specialist . In this position, I was involved in supporting the Early Look Program in its development and testing of the new laptops. Investigated hardware and software related problems of customer's laptop. Analyzed customer issues to find resolutions or workarounds. Documented these resolutions for the inclusion to the worldwide knowledge database for laptop computers. We also do sales which includes selling Insurance Plans for notebook computers, laptop accessory and many more. We also process service orders for mailing in notebook computers for repair. As of now, I'm currently employed as a part time Market Research Agent. We were the one’s responsible in performing outbound calls to do different surveys for a particular company in the United States of America. We document these surveys in consideration of the marketing strategy studies made by the client. I also have an extensive experience of being an online freelancer for almost 5 years. Now, with regard to my online career, I was employed multiple times by different employers. I started my career online working as a Data Entry Specialist with different employers. In this position, my job responsibilities are the following, prepares source data for computer entry by compiling and sorting information; establishing entry priorities, processes customer and account source documents by reviewing data for deficiencies; resolving discrepancies by using standard procedures or returning incomplete documents to the team leader for resolution, enters customer and account data by inputting alphabetic and numeric information on keyboard or optical scanner according to screen format, maintains data entry requirements by following data program techniques and procedures, verifies entered customer and account data by reviewing, correcting, deleting, or reentering data; combining data from both systems when account information is incomplete; purging files to eliminate duplication of data, tests customer and account system changes and upgrades by inputting new data; reviewing output, secures information by completing data base backups, maintains operations by following policies and procedures; reporting needed changes, contributes to team effort by accomplishing related results as needed. I also got involved once in CRM data entry. I also got hired many times as a Virtual Assistant. My job responsibilities as a Virtual Assistant varies, depending on what kind of task is given to me. It can be office related task, such as handling inbound and outbound calls, setting appointments for clients, arranging legal papers and documents, and many more office related task, working just like an office secretary based at home. I also got involved in loan processing jobs where I help process loans of clients. I also got hired as a telemarketer where I mainly do sales through phone calls. I also did became an Audio Transcriptioner once. Lastly, I also got hired as a Virtual Assistant that handles Search Engine Optimization, Social Media Marketing, Search Engine Marketing, E-mail Marketing, Article Writing, Blogging, and Web Administration. This was a very complex job role. I got hired multiple times by different employers as a virtual assistant with these job roles and worked on big websites such as, and I'm also connected to other freelancing websites.

    Groups: Pro Customer Service

    $6.00 /hr
    2,237 hours
  3. Ariful Islam

    Ariful Islam

    Magento, X cart, Data Entry, Zen Cart, Web research, Shopping Cart

    Bangladesh - Tests: 4 - Portfolio: 1

    I have a strong work ethic and integrity and I am capable of learning and catching on to new systems and ideas. I'm responsible and well organized. Also I am detail oriented, able to work under pressure and for long hours in demanding conditions to ensure deadlines are met. Over 3 years of experience I worked those kind of project: Article Submission, Data Entry, Web Research, VA, Magento, X cart, Shopping Cart, Zen cart, Photoshop, Product and image edit any websites CRM, SEO, Back link, Wordpress post and plug-in and etc. So I think I am suitable for any job. I look forward to hearing from any of client to start an assignment.

    $3.00 /hr
    1,232 hours
  4. Monoara Begum

    Monoara Begum

    Real Estate VA,Keller Williams,CRM Expert,Rehabber,REI Services,FSBO

    Bangladesh - Tests: 6 - Portfolio: 4

    I am Monoara Begum from Bangladesh. I've chosen oDesk platform to work as a freelancer since it provides ultimate opportunity to earn from home which I can capitalize using my skills in U.S. Real Estate Industry. My skills and expertise areas are illustrated below:::::::: Real Estate Virtual Assistance- Working experience with ----- Keller Williams, Re/Max, Rehabbers, Real Estate Investors, Land Buyers, Agents and Brokers. I've worked as Customer Co-ordinator and Lead Manager in Market Leader eEdge CRM, Top Producer 8i CRM, Tiger Leads CRM, Infusionsoft, Salesforce, Fuel Lead System and Follow Up Boss. I have worked doing Probate Records Research, Foreclosure Auctions Research, Pre-foreclosures Research, Divorce Research, Small Claims and Tax Liens Research, MLS Search for Expired Listings and Pending Sales, Property Comp, CMA, BPO, FSBO Lead Generation, Classified Sites Research for Buyer and Seller Leads for Wholesalers and Investors, Real Estate Investor's Networking and more! I am also experienced with Podio, Evernote, OnCarrot (Investor Carrot), REI Blackbook, Biggerpockets, Yelp and more! Web Research- I am Directions oriented, emphasize on details and expert in choosing right keywords to get the best results. Data Entry- I am very fast and accurate, and check out whether any errors are left behind. SEO- I am expert in Keyword/Market Niche Research, Online Marketing and Advertising, PPC Management, Adwords, Search Engine Marketing, Social Media Marketing, Forum Posting, Blog Writing, Website Content, Wordpress expert. I believe in honesty and strong work ethic to be successful. I am details oriented, accuracy savvy, diligent and provide attention to details on the job.

    $4.44 /hr
    3,652 hours
  5. Nazmon Nahar

    Nazmon Nahar Agency Contractor

    Product Entry /Wordpress Setup/ Logo Design/ Web Research -Specialist

    Bangladesh - Tests: 3 - Portfolio: 7

    I want to build career as a freelancer and i want to long time relationship with buyer . My need Administrative Support # Data Entry # Personal Assistant # Web Research # Email Response Handling # Transcription # And other admin support task Sales and Marketing # Adverstising # Email Marketing # Social Media Marketing # Search Engine Optimization # Search Engine Marketing # Social Media Marketing # Market Research & Surveys Jobs . I worked by Web Research,Magento,ASAP, VA,Email Marketing and Data Entry jobs last one years. My have excellent typing speed .

    Groups: BigCommerce

    Associated with: Independent

    $3.30 /hr
    7,440 hours
  6. Nazakat Hussain

    Nazakat Hussain Agency Contractor

    Hubspot COS & WordPress Development, Inbound Marketing, SEO

    India - Tests: 1 - Portfolio: 5

    ★ Need to manage a team on a tight Budget? ★ Looking for the right people for your Business? ★ Tight schedule and need help with your work? ★ HubSpot Certification: Having 6+ years of IT experience in analysis, design and development of CRM and web-based applications using BUSINESS CATALYST , HUBSPOT , LARAVEL , SHOPIFY , BIG COMMERCE , BOOTSTRAP , PHP , ZEND etc Special Fields: ★HTML5 ★CSS3 ★Wordpress ★Wordpress Theme ★HTML to Wordpress ★PSD to Wordpress ★Responsive Design ★Wordpress Security ★Joomla ★Shopify ★Magento ★SEO ★Mailchimp ★Aweber ★Adsense HubSpot Skills comprises of: #Psd to Hubspot #Hubspot COS #Hubspot Customisation #Inbound Marketing #Social media marketing #Email marketing #Content management #Analytics #Landing pages #Search engine optimization

    Associated with: Tech Striker

    $15.00 /hr
    634 hours
  7. Roland Votacion

    Roland Votacion Agency Contractor

    Team, Operations, Project and Hiring Manager

    Philippines - Tests: 4

    I have solid experience as Business Operations & Project Manager, SEO Manager, Social Media Manager, Recruitment Specialist (Recruiter), Senior Researcher, Real Estate Consultant, Virtual/Personal Assistant, and Educator. I am a multi-talented contractor and investor, flexible team player with a goal-oriented attitude and determination to go for the extra mile, disciplined and reliable, organized and detail-oriented. I am the owner and founder of AllisWell Outsourcing, a Philippine-based outsourcing agency, providing dedicated remote professionals that are fully committed to work directly for the success of your business. Our expertise include: Project Management, Virtual/Personal Assistance (VA/PA), SEO, Research, Social Media Marketing & Management, E-commerce, Article Writing, Data Entry and other Administrative Support Tasks. Technical Skills: Solve360 Asana Atlassian Confluence Basecamp Project Bubble Slack Trello Hootsuite

    Associated with: Creative Media Philippines, AllisWell Outsourcing

    $16.67 /hr
    6,711 hours
  8. Brent Ward

    Brent Ward Agency Contractor

    SEO, SMM, Local SEO, Facebook, Twitter, YouTube-SEO, Call Marketing

    United States - Tests: 9 - Portfolio: 18

    I have 16+ Years of Experience in Direct Sales, Marketing, Advertising, Business Experience (98% on SEO Test out of 60,000 Agents) with SEO, SEM, SMM (Socal Media Marketing), and CCM (Call Center Marketing) Teams and lead Gen or direct sales Campaigns with over 250 agents trained to perform front end Lead gen and Outbound Cold calling Sales Closer. Biggest keyword Ranked $300,000 SEO-Value first page ranking, Created over 130 blog networks in 1 month, CPA, AdSense and Affiliate marketing, Biggest profits for a client $20,000 in 9 days, working for Apple my biggest sales day was more than $10,000 in sales was top 75% of the company in over all sales. I have worked with over 150 Marketing experts to help assist on different projects including Website design development using WordPress, Facebook Marketing, YouTube Marketing and Twitter Marketing.

    Associated with: WebMarketingAgency

    $25.00 /hr
    14 hours
  9. Sayed ahmed S.

    Sayed ahmed S. Agency Contractor

    Real Estate Agents' Associate,Transaction Coordinator,CRM,KW,CB,SMM

    Bangladesh - Tests: 5 - Portfolio: 8

    **91% SUCCESS RATE ** NO ACCOUNT HOLDS ** 24 HOURS RESPONSE TIME ** TOP RATED BADGE ** 5 STAR FEEDBACK ** COMPARATIVELY LOWER RATE $3.50/HOUR "Giving the best REAL ESTATE related services to my clients and gain the ultimate goal of the project" - By taking this motto I joined oDesk as a Real Estate Professional and serving Real Estate Agents, Brokers and Investors of USA. My profile shows you how much success I am. I'm a REAL ESTATE background VA with a set of Unique Skills & Efficiency. I'm experienced in working with several REAL ESTATE Agents of KW, Re/max, Century 21st, Coldwell Banker and individual Investors of USA. My past clients are: ** Real Estate Investment Analyst - Datico Properties (Barb Eichlin) ** Real Estate Demographic Analyst - Thomas Allen Real Estate of Texas ** Real Estate Investor Assistant - Broc Global Inc (Santee, CA) ** Real Estate Agent's VA - KW Luxury International Realty (Karen Hungate, San Diego, CA) ** Transaction Coordinator - Keller Williams Frisco Stars (Joe Guerrero, Dallas, TX) ** Social Media Manager - Brecker Realty (Michelle Brecker, Houston, TX) ** VA of Real Estate Broker House - Affordable CR Realty (Ricardo Centeno, Jaco, Costa Rica) For your consideration I've added portfolios of those works. I want to express my experiences and skills in a nutshell below. Transaction Management: ** Tracking deadlines, checking checklist documents, Electronic signatures, Completing documents perfectly. Listing and sales documentation and ensure those docs be uploaded in time. ** Dotloop, Docusign, Skyslope, Paperless Pipeline etc. Transaction management system. ** Communicate with the parties- buyer, seller, agents, inspectors, brokers and get the tasks done in time. Lead Management: ** Setting up email campaigns, DRIP campaigns, nurturing leads, follow up through email, social media mobile etc. ** Follow up leads via ICW, set up market insider, set up listing alerts and tracking the old leads. ** Market leader, Top Producer, Tiger, Zoho, Podio, Movoto, Realty Juggler and so many CRM software expert. Marketing Management: ** Creating Flyers and other marketing materials, expert in Adobe Photoshop and MS Publisher ** Social Media Marketing, Branding, Optimization and Social Media engagement Writing: ** Expert in creative, Thematic, Newsletter, Website content etc. writing. Other Miscellaneous Tasks: ** Lead Generation and Process through phone calling, Web Researching, Directory searching and Social Media ** MLS, FSBO, HUD, Trulia, Zillow etc listing search, Foreclosure/Short Sale, COMPS calculating ** Craigslist, Backpage etc site add posting and finding CASH BUYERS from classifieds & Social Medias and negotiate with them ** Sendgrid, Mailchimp, AWeber etc email service provider (sending email without spamming). ** Email Response, Email Marketing, Online Marketing & Optimization ** Facebook, Twitter, LinkedIn, Instegram, Pinterest, Google + etc Business Profile maintenance & Posting with using several tactics for receiving highest traffic ** Promotional REAL ESTATE Video making and posting them to Youtube and Manage Youtube channel ** REAL ESTATE Website, Blog, Article & Content Writing. Newsletter, Creative & Thematic writing My skills are: ** Creative BLOG & ARTICLE WRITING for Websites, Blogs etc. ** SEO friendly CONTENT WRITING ** Optimizing the Social Medias and get the best response from those be using #hashtags, keywords ** Quick Web Research and Data Entry ** Skilled in MS Office 2007 ** Virtual Assistance, Personal Assistance and any type of Administrative Support for REAL ESTATE ** Quick Learner, Organized, Goal Oriented, Self Starter, Problem Solver and Punctual ** Excellent Verbal and Written communication skills through English As a professional REAL ESTATE VA, I always want to be a part of my clients' success. I believe my honesty and commitment to work and other skills and experience will help my clients to gain their utmost goals. Thanks Sayed

    Associated with: V-MATE

    $3.50 /hr
    645 hours
  10. Vivek Gaur

    Vivek Gaur Agency Contractor

    iPhone, Android, Salesforce

    India - Tests: 4 - Portfolio: 16

    More than 20 years experience of working on iPhone, Android, CRM, Salesfroce, PHP, .Net solutions. I have experience in developing 1. Social Media Apps like Tinder 2. Games on COCOS2D, NextPeer 3. Restaurant - POS, Digital Menu, Find Restaurant by location, Cuisine etc 4. Filed Inspection/Survey Report 5 . List - Shopping, Travel packing 6. Radio Streaming 7. Sports/Fitness 8. Event Management 9. Chat App 10. Real Estate. 11. Field Survey 12. Salesforce Apps Technical Expertise on: COCOS-2D Nextpeer GeoFence Facebook, Instagram and Twitter Integration Push Notification Webservices (PHP, .NET, JSON, XML) Email and PDF generation iCloud, Airprint Google Maps and Directions Integration Audio and Video Streaming Core Data Location Based Services Augmented Reality Image processing, OpenGL and OpenCV based apps PayPal Integration flurry google analytics Admob iAD

    Associated with: Silicon Softwares

    $20.00 /hr
    354 hours