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Hire a freelance customer service representative to help you save time and keep your customers happy 24/7. A professional customer service rep can field questions, help users, solve problems, and take care of your clients...freeing you up to do the work that is at the core of your business.

Many of our freelance customer service reps have experience in large call centers around the world, and are ready to bring their professional experience to help your business.

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Customer service Job Cost Overview

Typical total cost of Upwork Customer service projects based on completed and fixed-price jobs.

Upwork Customer service Jobs Completed Quarterly

On average, 1,403 Customer service projects are completed every quarter on Upwork.

1,403

Time to Complete Upwork Customer service Jobs

Time needed to complete a Customer service project on Upwork.

Average Customer service Freelancer Feedback Score

Customer service Upwork freelancers typically receive a client rating of 4.69.

4.69
Last updated: August 1, 2015
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  1. SHAH MD. AFSARUDDIN SHAMIM

    SHAH MD. AFSARUDDIN SHAMIM Agency Contractor

    Fear price with a quality work.Guaranteed, Perfect Satisfactory Output

    Bangladesh - Last active: 26 days ago - Tests: 10 - Portfolio: 34

    HI, Welcome to my oDesk's profile. I am sincere, hardworking, dedicated and responsible person. I am experienced in Data Entry, Data Mining, Web Research, Web Scraping, MS Excel, Email. My objective is to prove that I am a skilled freelancer and to make my employers highly satisfied with the quality of my work. Thanks

    Associated with: Shah IT Solution

    $5.00 /hr
    2,710 hours
    4.11
  2. Erik Jessen

    Erik Jessen Agency Contractor

    WordPress Designer/Developer - Project Manager - Marketing Manager

    United States - Last active: 2 days ago - Tests: 6 - Portfolio: 9

    What I can do for you: COMMUNICATION - This is my best quality and I make it a point to communicate at every step of the process. Other Skills 1. WordPress Design and Development. 2. Project Management and Consulting 3. HTML and CSS coding - Some PHP and SQL knowledge 4. Image Manipulation and Logo Design 5. Video Production and Editing 6. IT Management - 7+ Years 7. Marketing Management - SEO, SEM, SMM Thanks for checking out my profile!

    Associated with: Amari Consulting

    $38.89 /hr
    162 hours
    5.00
  3. Dev R.

    Dev R.

    Internet Marketing, Social Media Marketing, SEO

    India - Last active: 2 days ago - Tests: 2 - Portfolio: 16

    One phone conversation is needed from you to make a decision. I have more than 6 years of experienced in the Digital Marketing, software and website consultancy . I have consulted Sytecee, InterraIT, Canon and other big brands which are situated in USA. I worked closely with all clients to achieve company goal effectively because that make long business relationship. We have the team who worked previously for Google so we know how search engine works and how to get you highest ranking on Google, Yahoo or Bing. Have an award-winning marketing skills for SMM, SEO, Ad words (PPC), Brand Strategy, Email Marketing, Affiliate Marketing, Amazon FBA (Product uploading and marketing), youtube video marketing and custom software consultancy. Just shout for me and will get it DONE for you.

    $10.00 /hr
    435 hours
    4.87
  4. Vijay S

    Vijay S

    SEO | WordPress | Speed Optimization | Local SEO

    India - Last active: 13 days ago - Portfolio: 6

    Versatile Digital Marketer, Specialist in driving online sales through Organic (SEO) and Paid media marketing (PPC) channels. Return on Investment (ROI) working model = Half the marketing cost, Double the Yield Optimization and 4X the Revenue. Looking for a Reliable, Honest, Punctual, Efficient, & Ethical digital marketer? Hire me as your reliable "Online Marketing Manager". VISION: Beating deadlines. I'll exceed your expectations. I am a versatile Marketing individual ready to take charge as soon as we enter into a deal. I have solid experience of 8 years in complete digital marketing. Honest, very hardworking, quick to communicate and highly respect project deadlines. Do my best to prove that distance is no challenge in executing marketing plans and strategies. Excellent command over English. Weekly work reports. Support - Emails, Chat (Skype), Voice I DON'T JUST PROMISE, I DELIVER RESULTS!

    $10.00 /hr
    1,096 hours
    4.78
  5. Naveen Sharma

    Naveen Sharma Agency Contractor

    Affordable High Quality Content Writer

    India - Last active: 1 day ago - Tests: 10 - Portfolio: 2

    I'm a professional writer and translator with acquired skills of SEO copywriting and content managing. I have a 2 years experience as a web writer and content manager. I write all types of web content - landing pages, emails, blogs, tutorials, writing reviews, researching markets and audiences. I make sure that the content is of high quality and is not copied. I work as per your requirements. - with 24-48 hour turnaround for urgent jobs - you get replies within hours, not days - Additional SEO and keyword research. I am happy to talk via phone/Skype or email to make sure your project is a success. I will help you reach to your goal. I also offer SEO packages as part of my copywriting. These can include: - Conducting a full review of your website, checking for errors, html issues, loading speed. - Identifying areas for improvement in site structure and usability (can your audience navigate their way around your website?) - Setting up and monitoring Google Analytics, supplying reports and analysis. - Digital marketing strategy (eg Google+, Twitter, Facebook, Pinterest). I have been involved in iPhone programming projects, using image processings, maps, HTML Parsing, Web Services, Drawing, Push Notifications, Core Data/SQLite databases, regular expressions, etc. I can also design the creative and innovative designs of the mobile apps. I have used following key features: 1. Facebook, Twitter and other social media integration. 2. Image processing, like crop, erasing, unerasing, coloring etc. 3. Developed web services. 4. XMPP chat integration. 5. In App purchase. 6. iAds and Admob ads for iphone apps. 7. Maps and cluster integrity. 8. Graphics designing for App interface. 9. Revmob and Flurry integration. 10. GPS integration for location tracking. 11. SQL integration. 12. Data retrieval from API's for return value. 13. Images/Video/Audio integrity. I am an experienced Data Entry/Web Research/Email Handling Specialist. Doing works involving with Web Researching, MS Word, Powerpoint, Excel, PDF files. I also have experience in networking and PC troubleshooting. I am good with office works as I had experienced from my previous job. I keep everything organized and planned. I'm a good listener, honest, fast,flexible, open-minded, fast learner and capable of working long hours. I can do multi-tasking job, able to work in a fast pace environment, independent and highly responsible.

    Associated with: Outsourcemastery Agency

    $5.00 /hr
    277 hours
    4.47
  6. shamim miah

    shamim miah

    Admin Expert and Virtual Assistant

    Bangladesh - Last active: 1 day ago - Tests: 1 - Portfolio: 3

    I've trained myself in online marketing and administrative work since 2009 and worked for various clients over the time. I understand what is needed to be a successful worker and how to build a long term relation with a client. If you are looking for someone with research knowledge, I can be your best choice with expertise in using different search tricks and existing resources. Thanks you for looking at my profile and look forward to work with you.

    $5.00 /hr
    1,128 hours
    3.44
  7. Jeffy Villanueva

    Jeffy Villanueva Agency Contractor

    customer service,telemarketer, virtual assistant, data entry

    Philippines - Last active: 1 day ago - Tests: 2 - Portfolio: 1

    Hi I'm Jeffy. A graduate of Bachelor of Science in Nursing. Currently, managing my own business. I've worked at Teleperformance for SPRINT account and was awarded a certificate of recognition for having a perfect quality assurance and customer satisfaction score for 6 straight months and was also part of the best sales team on the same year. Also worked at TRG and TRANSCOM for Talk Talk and AT&T accounts. Currently with US solar campaign as an appointment setter. Was also a telemarketer and appointment setter for an insurance agency, health care company and merchant company. Over 3 years of experience in customer service and telemarketing. Dedication, commitment and flexibility are my best buddies and I would like you to meet them. Hoping to work with you soon.

    Associated with: VWPMA Business Development II, VWPMA Business Development III, VWP Manpower Agency, VWPMA Business Development I, VWPMA Business Development Team IV

    $6.67 /hr
    872 hours
    4.90
  8. Maria renielda L.

    Maria renielda L.

    Customer Service Specialist

    Philippines - Last active: 15 hours ago - Tests: 9 - Portfolio: 4

    Dynamic and versatile professional with 6 years of distinguished performance in the Customer Service Industry. Portfolio of expertise include Live Chat Support (Live Chat Inc and Zopim), Phone Support, Email Support (Zendesk), Administrative Support, and Web Research. Background encompasses exceptional work ethic and commitment to organizational objectives. Also experienced in training new employees. I am seeking a competitive and challenging environment where I can serve the organization and establish a career for myself.

    $7.78 /hr
    10,402 hours
    5.00