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Customer service Job Cost Overview

Typical total cost of Upwork Customer service projects based on completed and fixed-price jobs.

Upwork Customer service Jobs Completed Quarterly

On average, 1,403 Customer service projects are completed every quarter on Upwork.

1,403

Time to Complete Upwork Customer service Jobs

Time needed to complete a Customer service project on Upwork.

Average Customer service Freelancer Feedback Score

Customer service Upwork freelancers typically receive a client rating of 4.69.

4.69
Last updated: July 1, 2015
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  1. Jaqueline Mendoza-Bongco

    Jaqueline Mendoza-Bongco

    Administrative Support/Customer Care/Data Analyst/WEB RESEARCHER/SEO

    Philippines - Last active: 3 days ago - Tests: 6

    For the past 5 years I've been exposed with different types of work such as clerical, recruitment, managing production on a customer service side and forecasting or handling 800 people in terms of business needs.  My previous experiences had taught me a lot and could help out in all the projects that will be assigned. Currently I worked as a Keyword Researcher and help out our Internet Marketing Manager in analyzing keywords for the website

    $5.56 /hr
    2,940 hours
    4.87
  2. Roger L.

    Roger L.

    Project Management / SMM&Marketing Specialist/ Portuguese Translator

    Brazil - Last active: 1 day ago - Tests: 13 - Portfolio: 3

    To go beyond the expectations of those counting on my professional skills and in the areas I am fully capable of providing excellence. Such areas include but are not limited to: Project and team managing skills: Over 5 years of experience managing teams, providing training programs to allow team members to be fully capable of acquiring the necessary skills to perform their daily tasks. Project and Team leadership and experiences have included: - Leading Projects from Start to Finish - Write Extensive and detailed Guidelines - Monitor Team Performance - Plan and provide Team Skill Growth - Manage, Lead, Execute and Monitor projects with dozens to Hundreds of Participants 100% remotely - Weekly team and project detailed reporting Company owner for almost 4 years. Owned a remodeling construction company where I managed a team of 15 professionals in the same area. Which involved duties such as: - Provided training and personal coaching to develop their professional skills in the field. - Responsible for managing and structuring the company while providing services to nationwide companies and personal clients. - Responsible for bills to pay and basic accounting such as maintaining cash flow of the company, cutting checks for the staff - Responsible for projects and duties among our teams Costumer Support Management: More than 2 years of experience with IT Technical Costumer Support, levels 1 and 2. Direct costumer support by phone, remotely and in person for Nestle S/A. Duties involved: - Responsible for providing technical training for team members. - Assignment Group (AG) Tasks - Ticket handling, monitoring, follow up, execution and closure - Task Queue Handling with updates and follow ups - High Priority ticket Management: - TTR System Management : Time to Assign/Reassign Ticket Management System: Which means divide high priority tickets to appropriate assignment groups - SAP Monitoring System: Responsible for providing delicate support for Nestle brokers and clients worldwide while handling multimillion dollar orders of merchandize to big corporations such as Walmart, Carrefour and others SEO (Search Engine Optimization) Specialist. -Technical Content DEVELOPMENT. Document revision. Technical and non-technical documents. -Provided long services for clients -Website ranking Exceptional Translator: Portuguese/English and English/Portuguese I have been in the field of translation since the year of 2000. Through all these years I must say that I have gained extensive knowledge in the field of translation which also includes: - Portuguese to English Audio Transcribing - English to Portuguese Audio Transcribing - General translation Services Additional strong points worth the mention are: - Logical and analytically cable of making quick decisions - Problems identification (E.g. Recurrent incidents) and treatment of the issues raised by the market or internally (OIT) or within project/task scope - Great Communication Skills - Pro-activeness / Collaboration in helping, teaching, and coaching other people, teams and organizations. - Entrepreneurship: Problem Solver, calculated risk taker, Innovator (propose innovation / renovation) and entrepreneur. - Used to working under pressure and capable of handling pressure while multitasking at the same time. Social Media and Internet Marketing Experience in leading and managing companies social media portfolios and brandins. - Responsible for managing online presence, social media accounts, product image and deliverable. Other points include: - Creating a Social Network Marketing Plan - Marketing Techniques for Facebook - Marketing Techniques for Twitter - Marketing Techniques for YouTube - Strategy and Goals - Email Marketing - and others

    Groups: Article Samurai, oTranslators

    $17.78 /hr
    5,037 hours
    4.92
  3. SHAH MD. AFSARUDDIN SHAMIM

    SHAH MD. AFSARUDDIN SHAMIM Agency Contractor

    Fear price with a quality work.Guaranteed, Perfect Satisfactory Output

    Bangladesh - Last active: 25 days ago - Tests: 10 - Portfolio: 34

    HI, Welcome to my oDesk's profile. I am sincere, hardworking, dedicated and responsible person. I am experienced in Data Entry, Data Mining, Web Research, Web Scraping, MS Excel, Email. My objective is to prove that I am a skilled freelancer and to make my employers highly satisfied with the quality of my work. Thanks

    Associated with: Shah IT Solution

    $5.00 /hr
    2,710 hours
    4.11
  4. Erik Jessen

    Erik Jessen Agency Contractor

    WordPress Designer/Developer - Project Manager - Marketing Manager

    United States - Last active: 1 day ago - Tests: 6 - Portfolio: 9

    What I can do for you: COMMUNICATION - This is my best quality and I make it a point to communicate at every step of the process. Other Skills 1. WordPress Design and Development. 2. Project Management and Consulting 3. HTML and CSS coding - Some PHP and SQL knowledge 4. Image Manipulation and Logo Design 5. Video Production and Editing 6. IT Management - 7+ Years 7. Marketing Management - SEO, SEM, SMM Thanks for checking out my profile!

    Associated with: Amari Consulting

    $38.89 /hr
    162 hours
    5.00
  5. Renalyn D.

    Renalyn D. Agency Contractor

    SEO, Link Builder, SMM, Virtual Assistant, WordPress,Writer

    Philippines - Last active: 4 days ago - Tests: 11 - Portfolio: 8

    I have been working as a Linkbuilder, Digital Marketer, Lead Generator, SEO assistant and a writer for years now. Also have a good technical work experiences, coordinating with a project managers to accomplish and carry out some research and internet marketing tasks. Been working my best to deliver good results for my client. Guaranteed that my good educational background, excellent work experiences, skills and my good attitude towards work will make me suitable for any task given! I am more than willing to share and provide my ability for a quality work result. When it comes to SEO, I believe on white hat and organic strategies for a more functional outcome. Summary of Expertise: -SEO Link Building -Writing -Technical Support -Virtual Assistant -Social Media Marketing - Pinterest - Facebook - Twitter - LinkedIn -Customer Service Work Samples (Local SEO) Article Submissions: Name used: Mica Galleb http://ezinearticles.com/?The-Value-of-Roof-Repairs-and-Maintenance&id=7350785 http://ezinearticles.com/?How-to-Spend-Less-for-a-Roofing-Installation-Companys-Service&id=7421115 http://www.sooperarticles.com/home-improvement-articles/roofing-articles/metal-roofing-wood-roofing-best-1104232.html http://www.sooperarticles.com/home-improvement-articles/roofing-articles/review-different-types-roofing-1121314.html http://www.articlesbase.com/construction-articles/helpful-guide-to-handle-leaky-roofing-6274270.html http://www.articlesbase.com/construction-articles/latest-roofing-technology-6318196.html Guest Posting: http://www.smallbizdaily.com/12235/features-you-need-for-streaming-business-video/ http://www.securitygeeks.net/2013/04/spy-camera-detector-things-you-can-do.html http://techmaso.com/huawei-unveils-ascend-mate-6-1-inch-smartphone/ http://www.gadgets-club.com/keep-your-home-secure-with-a-motion-activated-hidden-camera Social Bookmarking: http://www.reddit.com/user/micagalleb/ https://www.google.com/bookmarks/lookup?hl=en&btnA&sig=CKEXEJ9j0w6dSbjJkDe3SQ&bkmk=1 http://www.folkd.com/user/micagalleb?sort_mode=most_recent http://www.stumbleupon.com/stumbler/micagalleb/likes Social Media Marketing: https://www.facebook.com/clogsandshoes https://twitter.com/clogsandshoes https://twitter.com/SocialGardenAU Virtual Assistant Skills: - Lead Researcher - WordPress Posting - Real Estate Research Assistant

    Associated with: SureLinks

    $5.56 /hr
    3,358 hours
    4.86
  6. Lucas Williams

    Lucas Williams

    Internet Specialist

    United States - Last active: 10/05/2014 - Tests: 3

    Multimedia Professional. Known for my initiative, ingenuity and reliability. I'm the Go-to-Guy! Specialties: Marketing / Wordpress / Customer Service / Technical Services / Research and Development / Web Development / PHP Development / Logo Creation & Branding / Web design / Social Media Marketing / Social Media Marketing Manager SKILLS: Research and Development / Adobe Creative Suite 6-4 / PHP / HTML5 /CSS3 / Javascript /Jquery / MySQL / Beginner Ruby on Rails but RD! / PC / Mac / HTML / HTML5 / CSS3 / Finding and producing efficient and effective resolutions is my niche:) PHILOSOPHY Research is imperative to success. When in doubt, research.

    $16.67 /hr
    0 hours
    0.00
  7. Vijay S

    Vijay S

    SEO | WordPress | Speed Optimization | Local SEO

    India - Last active: 12 days ago - Portfolio: 6

    Versatile Digital Marketer, Specialist in driving online sales through Organic (SEO) and Paid media marketing (PPC) channels. Return on Investment (ROI) working model = Half the marketing cost, Double the Yield Optimization and 4X the Revenue. Looking for a Reliable, Honest, Punctual, Efficient, & Ethical digital marketer? Hire me as your reliable "Online Marketing Manager". VISION: Beating deadlines. I'll exceed your expectations. I am a versatile Marketing individual ready to take charge as soon as we enter into a deal. I have solid experience of 8 years in complete digital marketing. Honest, very hardworking, quick to communicate and highly respect project deadlines. Do my best to prove that distance is no challenge in executing marketing plans and strategies. Excellent command over English. Weekly work reports. Support - Emails, Chat (Skype), Voice I DON'T JUST PROMISE, I DELIVER RESULTS!

    $10.00 /hr
    1,096 hours
    4.78
  8. Dev R.

    Dev R.

    Internet Marketing, Social Media Marketing, SEO

    India - Last active: 1 day ago - Tests: 2 - Portfolio: 16

    One phone conversation is needed from you to make a decision. I have more than 6 years of experienced in the Digital Marketing, software and website consultancy . I have consulted Sytecee, InterraIT, Canon and other big brands which are situated in USA. I worked closely with all clients to achieve company goal effectively because that make long business relationship. We have the team who worked previously for Google so we know how search engine works and how to get you highest ranking on Google, Yahoo or Bing. Have an award-winning marketing skills for SMM, SEO, Ad words (PPC), Brand Strategy, Email Marketing, Affiliate Marketing, Amazon FBA (Product uploading and marketing), youtube video marketing and custom software consultancy. Just shout for me and will get it DONE for you.

    $10.00 /hr
    435 hours
    4.87