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Hire a CRM consultant today to manage business relationships and organize customer service, marketing and sales data. CRM consultants can set up email systems, manage call centers and find custom CRM solutions for all your business needs.

Customer Relationship Management (CRM) is the art of using technology to simplify the management of customer connections and the data related to them. CRM solutions often use a combination of sales and marketing automation systems, inventory management systems and CRM databases to boost sales and improve customer service. On Upwork, the world’s largest online workplace, you’ll find CRM consultants who can manage customer relationships for businesses and professionals around the world.

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CRM Job Cost Overview

Typical total cost of Upwork CRM projects based on completed and fixed-price jobs.

Upwork CRM Jobs Completed Quarterly

On average, 182 CRM projects are completed every quarter on Upwork.

182

Time to Complete Upwork CRM Jobs

Time needed to complete a CRM project on Upwork.

Average CRM Freelancer Feedback Score

CRM Upwork freelancers typically receive a client rating of 4.61.

4.61
Last updated: August 1, 2015
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  1. Np S.

    Cloud App Expert | Zoho App Developer | SFDC (SalesForce) Developer

    India - Tests: 4 - Portfolio: 6

    ▒░ “My objective is to deliver a reliable, customized, portable and extensive functionality product to the customer while working with new technology and creating some different enhancements” ░▒ Since 2006 I am a Professional Web and Desktop applications developer. I had created so many extensive and portable applications for both Web and Desktop environment. My Preferred Working Area is Web based Cloud computing Application development. My Area of Experience includes: ▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒ Cloud Based Database and Business Management Tools--> Zoho Cloud Tools(Zoho Creator, Zoho CRM, Zoho Sites, Zoho Invoice, Zoho API etc.) ♦ SalesForce Development (Force.com, Sales cloud, Service Cloud) ♦ Amezon EC2 ♦ Google API (Maps, Plus, youtube, Analytics) Web Designing--> HTML5, CSS, Jquery, Flash (AS3) Web Programming (Server Side Programming)--> PHP, JSP, PHP CMS [Joomela, Drupal, WordPress, CakePHP] Desktop Application Development--> Core-JAVA, Advance-Java, Visual Basic Database Integration--> Oracle, MS ACCESS Server Configuration--> Tomcat (Java Servlet Engine), Apache Web Server ▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒ In Zoho Application Development, I have more than 4 years of rich development experience. I had created so many rich and custom Database management applications for many business firms. I’m having expert knowledge in Complex Deluge Scripting, Data Manipulation and Data dependency, Zoho API Integration with other Zoho products and Web Services, rich HTML based views layout creation, etc.Besides Zoho creator I have also extensive experience in Zoho CRM- Setting Zoho CRM for your business need, Customized CRM fields according to your business need, Setup different data dependency Workflow rules according to your business needs, Integration Zoho CRM with other Web Service platform, etc. The Another Powerful tool in cloud, On which I am work is Salesforce/Force.com platform, I have more then 3 years of experience on Salesforce platform, I expertise area in SFDC is Apex programming, Visual force, Javascript and Ajax embedding, Apex WebService API, charting and report generation, data dependencies, data manipulation, complex scripting and application integration among different Cloud Computing tools other Web platforms. In Web Development I having expert knowledge in Web Designing, Web programming, Database connectivity, and integrate web application with other services. I have also expertise knowledge in Web marketing and SEO techniques. In web Environment I'm an expert in JAVA servlet, JSP, HTML, CSS, MySql, PHP, Java Script, etc. Besides these I have also extensive knowledge in some of the popular PHP CMS (Joomela, Drupal, WordPress, CakePHP), I had Setup many websites with the help of these CMS customization. In Desktop Application development I have experience in creating Desktop JAVA Applications with J2EE Environment. I can be help you with your business need, just give me a Chance to prove on you.

    Groups: Application Developers Alliance

    $22.22 /hr
    332 hours
    4.03
  2. Nur-e-elahi Shonchoy

    Nur-e-elahi Shonchoy

    Expert Web Developer, Designer, LAMP Server Administrator, SEO

    Bangladesh - Tests: 10 - Portfolio: 24

    A fast, accurate, and reliable worker. I meet deadlines. My name is Shonchoy. I'm a EEE graduate, and a professional web developer and designer from the Bangladesh. Why should you hire me? - Well versed in HTML, PHP, CSS, OOP and MySQL. - Developed numerous sites, blogs and banners for international clients. - Iam workaholic. - Iam available for live communication on Skype and Google Talk. - I let the client decide how to much to pay depending on the satisfaction. - I go the extra mile and add that extra feature to satisfy the client. - It takes me less time to complete the work than the client takes to respond. I can do lot of things but my specialties are: - Dynamic/static and content rich websites - Banner/Logo designs - Domain/host/site/script transfers - DNS, Mail Servers etc configuration - Trouble shooting (CMS/sites/scripts) - Technical support on hosting and tutorials (i.e Bluehost, Dreamhost, Webhostingpad, JustHost, Hostmonster etc)

    $6.67 /hr
    291 hours
    5.00
  3. Paraloman Pulgo

    Paraloman Pulgo

    Certified Research Specialist - Tech and Start-ups

    Philippines - Tests: 2 - Portfolio: 6

    Over 7 years of responsible corporate & freelancing experience as an Administrative Assistant with a proven record of accomplishment in the areas of customer relations, technical support, MS office, data entry, web research, email response handling, decent typing speed and general office operations. Seeking for a place where I can show my exceptional administrative skills, outstanding communication and interpersonal skills combined with leadership skills that allow me to work effectively with minimal supervision where I can be valuable resource to your company.

    $5.56 /hr
    15,264 hours
    5.00
  4. Shumaila Tariq

    Shumaila Tariq

    White Hat Seo | Citations Specialist

    Pakistan - Tests: 5 - Portfolio: 3

    It is not the fee that matters, what matter is client satisfaction. I am a white hat SEO expert. I am expert in making citations and business listings. I use different techniques to increase websites rankings to the top of the search engine. I want to apply my creative skills in an organization and achieve a Leading position in industry. Also interested in different domains of Social working, which would allow me to be an all-rounder, hence looking to be a part of dynamic world while working as a determined, persistent team player with integrity. My On-Page Skills Includes: - Keywords Research & Analysis - Title - Domain - Meta Description - Meta keywords - Heading - Centent - Images - Internal linking My Off-Page Skills includes: - Citations - Business Listings - Social Networking - Forums Posting - Article Submission - Web2.0 Property

    $8.89 /hr
    1,603 hours
    4.75
  5. Sean emerson S.

    Sean emerson S.

    Multi-talented Technical/Customer Service/Data Entry/Blogger/AdminAsst

    Philippines - Tests: 11 - Portfolio: 3

    To provide the most exceptional world class service online! I hope that my wide variety of skills and experiences when it comes to online freelancing would come in handy to your company. I have a vast knowledge about sending and managing continuous traffic to a site with the use of integrating SEO and SMM. I can do link submission to link directories and search engines and thus will make it possible to have a good SERP rankings. I can post relevant posts to blogs within your niche so as to get the site being noticed which can possibly lead to back links. I can manage social media accounts and make interactions with the fans/clients to make good impression on the product/fan page. I can write quality articles with the integration of SEO. I can assure you that I can deliver quality and time efficient service. I look forward in having a good working relationship with you. I was previously employed as a Quality Specialist for a Technical Account in Teletech Bacoor. In my position as a Quality Specialist, I was involved in evaluating an agent's call handling skills and finding resolutions in helping them improve their call handling skills to the utmost that they can do. I've also provided Daily Productivity Reports and Compliance Reports for my team. We also give sanctions to Agents, Agent Support Representatives and Team Leaders who are not complying with the company’s policy. Besides that, I was once a Technical Support Representative before I got promoted as a Quality Specialist . In this position, I was involved in supporting the Early Look Program in its development and testing of the new laptops. Investigated hardware and software related problems of customer's laptop. Analyzed customer issues to find resolutions or workarounds. Documented these resolutions for the inclusion to the worldwide knowledge database for laptop computers. We also do sales which includes selling Insurance Plans for notebook computers, laptop accessory and many more. We also process service orders for mailing in notebook computers for repair. As of now, I'm currently employed as a part time Market Research Agent. We were the one’s responsible in performing outbound calls to do different surveys for a particular company in the United States of America. We document these surveys in consideration of the marketing strategy studies made by the client. I also have an extensive experience of being an online freelancer for almost 5 years. Now, with regard to my online career, I was employed multiple times by different employers. I started my career online working as a Data Entry Specialist with different employers. In this position, my job responsibilities are the following, prepares source data for computer entry by compiling and sorting information; establishing entry priorities, processes customer and account source documents by reviewing data for deficiencies; resolving discrepancies by using standard procedures or returning incomplete documents to the team leader for resolution, enters customer and account data by inputting alphabetic and numeric information on keyboard or optical scanner according to screen format, maintains data entry requirements by following data program techniques and procedures, verifies entered customer and account data by reviewing, correcting, deleting, or reentering data; combining data from both systems when account information is incomplete; purging files to eliminate duplication of data, tests customer and account system changes and upgrades by inputting new data; reviewing output, secures information by completing data base backups, maintains operations by following policies and procedures; reporting needed changes, contributes to team effort by accomplishing related results as needed. I also got involved once in CRM data entry. I also got hired many times as a Virtual Assistant. My job responsibilities as a Virtual Assistant varies, depending on what kind of task is given to me. It can be office related task, such as handling inbound and outbound calls, setting appointments for clients, arranging legal papers and documents, and many more office related task, working just like an office secretary based at home. I also got involved in loan processing jobs where I help process loans of clients. I also got hired as a telemarketer where I mainly do sales through phone calls. I also did became an Audio Transcriptioner once. Lastly, I also got hired as a Virtual Assistant that handles Search Engine Optimization, Social Media Marketing, Search Engine Marketing, E-mail Marketing, Article Writing, Blogging, and Web Administration. This was a very complex job role. I got hired multiple times by different employers as a virtual assistant with these job roles and worked on big websites such as cdc.gov, zalora.com.ph and chicify.com. I'm also connected to other freelancing websites.

    Groups: Pro Customer Service

    $6.00 /hr
    2,237 hours
    4.14
  6. Lovely T.

    Lovely T.

    General Virtual Assistant, Data Entry Specialist, Ad Manager

    Philippines - Tests: 9 - Portfolio: 3

    I specialize in Web Research, Data Entry, using MS Office tools such as MS Excel, Word and others. I'm proficient on Google Aps such as Google docs, Gdrive and others. I'm a fast Copy Paster, WORDPRESS, manage SOCIAL MEDIA sites FACEBOOK, TWITTER, YOUTUBE, GOOGLE+ and PINTEREST. I also do TRANSCRIPT from audio/video to word and pdf to word. I have an experience on Customer Service for 2 years and I can manage calendars, bookings and other Admin tasks. I am an OC when it comes to details so I don't hesitate to ask questions, I communicate regularly through email and skype. I can work 5 to 7 days a week about 5 to 8 hrs a day or as the job required.

    $5.56 /hr
    2,374 hours
    4.82
  7. Sandip Pawar

    Sandip Pawar

    PHP, MySql, MVC, CodeIgnitor, Cake, AJAX, JS, jQuery, WP, PhotoShop

    India - Tests: 1

    My name is Sandip. Expert PHP Developer. I have 6+ years of experience and working for 100+ hours every week on web development. My Skills: PHP, MVC, MySQL, AJAX, JS, jQuery, CodeIgniter, CakePHP, x/D/HTML, CSS, APIs, Payment Gateway, Tweeter apps, FB apps, Opencart, Concrete5, Wordpress, Big-commerce, OS-commerce etc. I am very dedicated for my jobs and work. I never take holiday & I work more than 16 hours everyday. Please give me opportunity to work with you and I will make you happy for sure!!! Thanks all of you. - Sandip Pawar

    $9.00 /hr
    194 hours
    4.89
  8. Tianna K.

    Tianna K.

    Virtual Assistant/Data-entry expert/Telemarketer/Internet Researcher/

    Jamaica - Tests: 6 - Portfolio: 2

    If you're looking for responsive and organize Virtual assistant that is tech and social media savvy then I am the right pick for you. Delivering quality work to clients at a low cost and meeting their expectations is what I aim for. SKILLS - Bookkeeping -Blog &Article writing - Project Management, Virtual Assistant - Affiliate Marketing - Research & Support -Recruiting -Telemarketing Each project is an opportunity which gives me a chance to share my talent and skills. I look forward to working with you!!

    $7.83 /hr
    1,482 hours
    4.86