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Hire a CRM consultant today to manage business relationships and organize customer service, marketing and sales data. CRM consultants can set up email systems, manage call centers and find custom CRM solutions for all your business needs.

Customer Relationship Management (CRM) is the art of using technology to simplify the management of customer connections and the data related to them. CRM solutions often use a combination of sales and marketing automation systems, inventory management systems and CRM databases to boost sales and improve customer service. On Upwork, the world’s largest online workplace, you’ll find CRM consultants who can manage customer relationships for businesses and professionals around the world.

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CRM Job Cost Overview

Typical total cost of Upwork CRM projects based on completed and fixed-price jobs.

Upwork CRM Jobs Completed Quarterly

On average, 152 CRM projects are completed every quarter on Upwork.

152

Time to Complete Upwork CRM Jobs

Time needed to complete a CRM project on Upwork.

Average CRM Freelancer Feedback Score

CRM Upwork freelancers typically receive a client rating of 4.59.

4.59
Last updated: July 1, 2015
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  1. Sanjay K.

    Sanjay K.

    VP Client Relations

    India - Last active: 1 month ago - Tests: 3 - Portfolio: 5

    We are a Boston firm with low prices thanks to our talented India-based team. Our most recent clients include complex CRM and e-commerce models. We also have an aesthetic eye, as you can see from any of our previous work (see links below). Our VP of Client Relations is also a former U.S. journalist and editor who ensures seamless communication between clients and the tech team. We pride ourselves on timely 24/7 work, making the process pleasant (even fun) for clients and not stopping until clients know the site is exactly what is needed to build their own brand. We welcome questions! Check us out www.sdk-itpro.com Check out previous work at: www.the-overhaul.com www.amourcreole.com http://callallo.com http://www.nosidammedia.com

    $12.22 /hr
    27 hours
    4.99
  2. Alok Agrawal

    Alok Agrawal Agency Contractor

    Certified Salesforce Developer

    India - Last active: 1 day ago - Tests: 2 - Portfolio: 1

    Salesforce DEV401 Certified with 9 years of overall IT experience and have in depth understanding of Salesforce.com, Force.com and Site.com Follow the principle of 'Customer is King' and 'Repeat Business is the Best Growth Prospect'. Believe in Customer's success - the only path to your success. Here are the snippets of my Service Definition Document:- Sales Cloud Collaboration Cloud Custom Cloud Implementation Methodology:- Planning Analysis and Design Development and Unit Test Integration and Deployment Warranty Support Administration Services:- Setup Roles & Profiles Workflow Approval Process Workflow Rules Validation Rules Page Layouts Custom Object/Field Creation Apex Data Loader Salesforce User Setup Reports & Dashboards Sharing Rules Home Page Components Data Cleansing Operation Data Entry Integration Automated Functionalities Development Services:- Apex Classes Apex Triggers Visual Force pages Integration with other system Outcome and Benefits:- Professional CRM Application Implementation Trustworthy Application Maintenance and Enhancement Lower Support Cost

    Associated with: Quest Eduventures, Arihant Quality Educational Services and Training, Salesforce Experts, Quest Global Technologies

    $20.00 /hr
    60 hours
    4.19
  3. Valerie R.

    Valerie R.

    Salesforce Consultant, Marketing Professional

    United States - Last active: 2 months ago - Tests: 1

    Valerie holds a Bachelor of Science degree in Management Information Systems and an MBA from the University of Florida with concentrations in Marketing and Competitive Strategy. Valerie’s technical background, entrepreneurial and project management experience, aptitude for client relations, and marketing strategy expertise is a versatile and valuable skillset for a wide range of businesses. Valerie focuses on configuring and customizing SalesForce.com and Wordpress website creation and social media management for ongoing marketing success. Because of her extensive experience in software development, marketing strategy and SalesForce CRM, Valerie can help any company define its marketing strategy and implement systems that drive business results.

    $55.56 /hr
    153 hours
    4.56
  4. Np S.

    Cloud App Expert | Zoho App Developer | SFDC (SalesForce) Developer

    India - Last active: 08/20/2014 - Tests: 4 - Portfolio: 6

    ▒░ “My objective is to deliver a reliable, customized, portable and extensive functionality product to the customer while working with new technology and creating some different enhancements” ░▒ Since 2006 I am a Professional Web and Desktop applications developer. I had created so many extensive and portable applications for both Web and Desktop environment. My Preferred Working Area is Web based Cloud computing Application development. My Area of Experience includes: ▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒ Cloud Based Database and Business Management Tools--> Zoho Cloud Tools(Zoho Creator, Zoho CRM, Zoho Sites, Zoho Invoice, Zoho API etc.) ♦ SalesForce Development (Force.com, Sales cloud, Service Cloud) ♦ Amezon EC2 ♦ Google API (Maps, Plus, youtube, Analytics) Web Designing--> HTML5, CSS, Jquery, Flash (AS3) Web Programming (Server Side Programming)--> PHP, JSP, PHP CMS [Joomela, Drupal, WordPress, CakePHP] Desktop Application Development--> Core-JAVA, Advance-Java, Visual Basic Database Integration--> Oracle, MS ACCESS Server Configuration--> Tomcat (Java Servlet Engine), Apache Web Server ▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒▒ In Zoho Application Development, I have more than 4 years of rich development experience. I had created so many rich and custom Database management applications for many business firms. I’m having expert knowledge in Complex Deluge Scripting, Data Manipulation and Data dependency, Zoho API Integration with other Zoho products and Web Services, rich HTML based views layout creation, etc.Besides Zoho creator I have also extensive experience in Zoho CRM- Setting Zoho CRM for your business need, Customized CRM fields according to your business need, Setup different data dependency Workflow rules according to your business needs, Integration Zoho CRM with other Web Service platform, etc. The Another Powerful tool in cloud, On which I am work is Salesforce/Force.com platform, I have more then 3 years of experience on Salesforce platform, I expertise area in SFDC is Apex programming, Visual force, Javascript and Ajax embedding, Apex WebService API, charting and report generation, data dependencies, data manipulation, complex scripting and application integration among different Cloud Computing tools other Web platforms. In Web Development I having expert knowledge in Web Designing, Web programming, Database connectivity, and integrate web application with other services. I have also expertise knowledge in Web marketing and SEO techniques. In web Environment I'm an expert in JAVA servlet, JSP, HTML, CSS, MySql, PHP, Java Script, etc. Besides these I have also extensive knowledge in some of the popular PHP CMS (Joomela, Drupal, WordPress, CakePHP), I had Setup many websites with the help of these CMS customization. In Desktop Application development I have experience in creating Desktop JAVA Applications with J2EE Environment. I can be help you with your business need, just give me a Chance to prove on you.

    Groups: Application Developers Alliance

    $22.22 /hr
    332 hours
    4.03
  5. Ar-J Guevarra

    Ar-J Guevarra

    Online Marketing & Social Media Virtual Assistant | Customer Service

    Philippines - Last active: 2 months ago - Tests: 3 - Portfolio: 3

    I worked as a Virtual Assistant for almost 2 years (June 2012 - Present) as an expert in online marketing and social media. I am knowledgeable experience in the US real estate industry under Re/Max Allegiance with an intensive experience as a Transaction Coordinator . Below are the following skills I can certainly share into your business. o Internet marketing | Social media marketing (WORDPRESS, Facebook, LinkedIn, Wordpress and Canva. o Email marketing using Mailchimp and WebKitchen. o US real estate Transaction Coordinator with buyers and sellers agent. o Administrative support / Creating flyers, banners and postcards o Email management / phone support / chat support o Audio and Video editing via Audacity and Adobe Premiere. With a Bachelor’s Degree in Information Technology I have a full understanding of the full life cycle of a working in a BPO industry, supervisory, management, training and virtual assistant. I also have experience in learning and excelling at new technologies as needed. I worked in a business processing industry (BPO) for 11 years (April 2004 – August 2014) with the following accounts; o SPRINT together with Nextel | Customer service o NETSPEND | Customer service (financial account) o ADOBE | Technical Support Representative o AT&T | Customer Service Representative o COMCAST | Chat Support Representative  Accomplished Customer Service/Technical Support Profession  Worked as a Supervisor/ Team Lead/ direct AHT & Quality point of contact.  Exceptional, interpersonal communication and multi-tasking skills. Can actively pursue a team environment focusing on the project's high quality standards and high performance goals.  Experienced in meeting and monitoring goals completing related reports.  Can provide effective feedback, education, coaching and action plans.  Exposed in team leadership with a flexible and dedicated work ethics. can provide positive, consistent, fair and committed leadership  Conducted classes for University students about BPO programs. | Manila Central University

    $7.00 /hr
    0 hours
    0.00
  6. Paraloman Pulgo

    Paraloman Pulgo

    Certified Research Specialist - Tech and Start-ups

    Philippines - Last active: 20 hours ago - Tests: 2 - Portfolio: 6

    Over 7 years of responsible corporate & freelancing experience as an Administrative Assistant with a proven record of accomplishment in the areas of customer relations, technical support, MS office, data entry, web research, email response handling, decent typing speed and general office operations. Seeking for a place where I can show my exceptional administrative skills, outstanding communication and interpersonal skills combined with leadership skills that allow me to work effectively with minimal supervision where I can be valuable resource to your company.

    $5.56 /hr
    14,849 hours
    5.00
  7. Johaila I.

    Johaila I. Agency Contractor

    Data Entry Expert

    Philippines - Last active: 20 hours ago - Tests: 9 - Portfolio: 2

    Hi! First of all thank you for reviewing my profile. My main objective is to achieve the best quality of work to be delivered to satisfied clients. To provide excellent customer service and aiming for quality administrative work. Giving me the opportunity to be a part of your team is a pride accomplishment to uphold my personal and professional endeavor. I am a graduate of Bachelor of Science in Psychology in Xavier University-Ateneo de Cagayan. I was previously employed in Manpower Company as Payroll and Billing officer. I also had my own business and have been involved into online jobs. I believe that through these experiences, I have acquired my ability to manage my time productively and to handle rapidly changing schedules and shifting priorities. Organizational and good communication skills with the flexibility and experience required to remain highly focused and self-possessed in fast-paced, demanding environments also include some of my capabilities. KEY SKILLS: - Data Entry - Personal Assistant - Virtual Assistant - Web Researcher - Transcriber

    Associated with: aBcY SOLUTIONS

    $5.56 /hr
    8,478 hours
    4.92
  8. Nazakat Hussain

    Nazakat Hussain Agency Contractor

    Hubspot COS & WordPress Development, Inbound Marketing, SEO

    India - Last active: 20 hours ago - Tests: 1 - Portfolio: 5

    ★ Need to manage a team on a tight Budget? ★ Looking for the right people for your Business? ★ Tight schedule and need help with your work? ★ HubSpot Certification: https://hubspot-academy.s3.amazonaws.com/prod/certification/certificate-pdfs/6f699ffea1614ba489caf2a244a73252 Having 6+ years of IT experience in analysis, design and development of CRM and web-based applications using BUSINESS CATALYST , HUBSPOT , LARAVEL , SHOPIFY , BIG COMMERCE , BOOTSTRAP , PHP , ZEND etc Special Fields: ★HTML5 ★CSS3 ★Wordpress ★Wordpress Theme ★HTML to Wordpress ★PSD to Wordpress ★Responsive Design ★Wordpress Security ★Joomla ★Shopify ★Magento ★SEO ★Mailchimp ★Aweber ★Adsense HubSpot Skills comprises of: #Psd to Hubspot #Hubspot COS #Hubspot Customisation #Inbound Marketing #Social media marketing #Email marketing #Content management #Analytics #Landing pages #Search engine optimization

    Associated with: Tech Striker

    $15.00 /hr
    490 hours
    5.00
  9. Mary Buffum

    Mary Buffum

    Digital and Print Marketing Professional

    United States - Last active: 11/12/2014 - Tests: 2 - Portfolio: 8

    I offer low cost, efficient B2B and B2C marketing solutions specifically designed to help small to mid-size businesses increase sales and improve sales quality, both in less time with less effort, at an affordable cost. My areas of expertise are: Strategic Marketing Planning, forcasting, and budgeting. Product Positioning Product launches and maintenance. Web | Email Analytics Metrics for measuring results. Content Marketing Web, SEO, PPC, and social media. Digital Marketing Email campaigns and online promotions. B2B Lead Generation Industry specific list development. Web | Graphic Design Responsive HTML5 + CSS3 compliant. Media Relations Press release and editorials. Marketing Collaterals Brochures, catalogs and print services. Advertisments Online and traditional. Exhibit Design Conceptual to manifestation. Tradeshow Management Pre, onsite, and post management.

    $44.44 /hr
    60 hours
    4.79
  10. James T.

    James T. Agency Contractor

    Zoho CRM,Senior Web Database Programmer,API, Zoho Partner,USA FullTime

    United States - Last active: 08/05/2013 - Tests: 2 - Portfolio: 26

    Summary:Zoho Alliance Partner and Consultant. 8 years of total IT experience including programming and application development.5 years of Experienced and expertise in .Net Framework VB, C#, Visual Basic.Net, ASP.Net and ADO.Net. Also JavaScript, jQuery, CSS, and Ajax.4 Years ZOHO CRM, Invoice, Invoice online payment with Paypal, Authorize.net, API. Demo link: http://www.datawebcoder.com/UserPosts/video/11/jamest85.aspx ,5 years graphic design team lead involving: developing innovative and technically challenging print, multimedia, web templates, identity, logo, banner, prints, brochure, 3D vision...Extensive experience with SQL Server (DB design, normalization plus stored procedures, triggers etc.)Extensively involved in 4 Full Software Development Life Cycles, including Requirement Analysis, Design, Implementation, Testing and QA.Computer skills:Languages:Proficient in:  * ASP .NET *VB .NET * C# *VBA *MS Access *VC++ *SQL *JavaScript *CSSFamiliar with: *Visual Basic  6.0 *C/C++ Software:  * MS Visual Studio 2005, 2008 *.NET 2.0, 3.0  *API Programming *Microsoft SQL Server *Microsoft Access

    Groups: AspDotNetStorefront

    Associated with: Coder Team Agency, DotPSD Designs Agency

    $75.00 /hr
    1,451 hours
    4.95