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Upwork Customer service Jobs Completed Quarterly

On average, 1,123 Customer service projects are completed every quarter on Upwork.


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Time needed to complete a Customer service project on Upwork.

Average Customer service Freelancer Feedback Score

Customer service Upwork freelancers typically receive a client rating of 4.65.

Last updated: October 1, 2015
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Oana Mihailescu

Oana Mihailescu Agency Contractor

Buy Web Properties, not Real Estate!

Romania - Portfolio: 74

Sales Manager for Digital Web Properties My academic background is in International Relations and European Studies, with Master courses completed in International Security and Law from Southern Denmark University, therefore I feel confident writing academic papers/essays on related topics and not only. Being passionate about online marketing and words, I joined this awesome team in order to be a voice for their services. As a Sales Manager for DWP I am aiming to enlarge the portofolio of clients by assuring them that they will receive professional services, based on quality and efficiency. Procuring services from DWP can only guarantee you the success of your project. The ethos of this company is based on the fact that real estate is the best future investment. Clients should hire us because we promote quality, relevance and consistency.

Associated with: Digital Web Properties

$30.00 /hr
0 hours

Marketing Adventure

Marketing Adventure Agency Contractor

Android,iOS,SEO,PHP,Web Design, Wordpress

India - Tests: 2 - Portfolio: 66

MarketingAdventure: We are TOP#1 provider of Custom Web Design, Web Development, Mobile Apps & Internet Marketing with proven expertise in WordPress, HTML5, CSS3, PHP, E-commerce, E-Learning, B2B Portal, CMS, Joomla, Magneto, Big-commerce, iOS/Android App, Phonegap with TOP quality & cost competitive solutions. Why Choose MarketingAdventure? - ISO 9001:2008 & CMM Level Certified 1 - Top IT Services provider since 7+ years with 100+ IT Experts - Elance Rating 4.7/5 - Great client retention (45% repeated) - Google Network Partner & Adwords Certified Expertise - 1000+ Satisfied Clients Across World - Enhancing IT availability with a world-class infrastructure & expertise - Addressing your unique needs with customizable service options - Facilitating easier access to the support you need - Providing a single point of contact for nearly all your IT needs

Associated with: Marketing Adventure

87% Job Success
$10.00 /hr
3 hours

Kishore Sharma

Kishore Sharma Agency Contractor

7+ Years Experience In SEO | SMO and Digital Marketing

India - Tests: 6 - Portfolio: 1

I am a Digital Marketing Consultant and I currently working at Iksen India PVT LTD. We help our clients to use the internet to market their businesses online. Our professional experience? Well, all aspects of helping business owners to maximize their online presence:

Associated with: Iksen India (P) LTD

98% Job Success
$16.00 /hr
35 hours

Karan S.

Karan S.

World-Class Communicator & Back-Office Supporter

India - Portfolio: 1

Born and raised in Miami, FL. Graduated summa cum laude form the great University of Queensland, Australia. I have lived and worked all-over the places form America to New Zealand. I am a world-class communicator and an well-experienced back-office supporter. I have sound experience over wide range of fields starting form technical support to administrative support. In addition, I have worked with innumerable international clients form all over the globe.

88% Job Success
$6.00 /hr
176 hours

Alexis G.

Alexis G.

Marketing & Customer Service Specialist

France - Tests: 1 - Portfolio: 1

FOR ME THE CLIENT IS KING, so your satisfaction is my top priority !! Passionate about solving problems, answering questions, and delighting customers, I am also capable of handling day-to-day administrative duties and industry-specific duties, such as managing projects, doing researches, graphic design work and basically be your right hand and help you grow your business. Third year successfully working on Elance and Upwork. More than 800 hours in Elance. RANKED TOP 30% in the Customer Service, Social Media Marketing, Call Center Skills, Computer Skills, Phone Support and Email tests. Also efficient in Data Entry, (French/English/Spanish) audio/video transcription, Proofreading, Writing, French/English/Spanish Translations, Web Research. Excellent fluency - both written and verbal - in French, English and Spanish. Proactive, fast learner, reliable. I am serious and trustworthy. Independent, competent and professional, I can perform a wide range of services; provide a high quality work with a quick turnaround.

100% Job Success
$16.67 /hr
827 hours

Gary Vanlalawmpuia

Gary Vanlalawmpuia

Hire me I wont let you down

India - Tests: 1 - Portfolio: 1

I have an overall experience of 7 Years in a BPO domains ,being in the Call Center industry i have Experienced in Outbound Sales , Cold Calling, Lead Generation, Appointment Setting and Customer Service. I have all the skills and experience you are looking in an ideal candidate. I am flexible with the working schedule and do not have problem doing night shifts as well as working on weekends

$7.00 /hr
242 hours

Alex Wilson

Alex Wilson

Project and Task Management App, QuickBase, Database, SugarCRM Expert

United States - Tests: 17 - Portfolio: 5

About Me Over the past ten years I have done a very large amount of development with Access, PHP, MySQL, AJAX, and CSS including e-business solutions, task and project management applications, ERP Projects, robust database applications, and fully functional e-commerce websites. I am also skilled in desktop application development using Visual Studio, Java, and C++. My greatest skill is being able to create fully-functional database-driven solutions (web or offline) from start to finish independently and punctually. My goal is to design and create successful, attractive, and functional websites, web applications, databases, and desktop applications for you or your business. I have a wide variety of secondary skills as well. I am capable at Japanese, graphic design, and user experience. Why you want to hire me There are a lot of programmers out there that cost less per hour than me. But there is something I can give you that they can't: Assurance. Assurance that you will end up with a quality product that will stand the test of time. I'm so confident in that statement that I will do all standard maintenance on your project for free.

100% Job Success
$33.33 /hr
1,356 hours

Roger L.

Roger L.

Project Management / SMM&Marketing Specialist/ Portuguese Translator

Brazil - Tests: 13 - Portfolio: 3

To go beyond the expectations of those counting on my professional skills and in the areas I am fully capable of providing excellence. Such areas include but are not limited to: Project and team managing skills: Over 5 years of experience managing teams, providing training programs to allow team members to be fully capable of acquiring the necessary skills to perform their daily tasks. Project and Team leadership and experiences have included: - Leading Projects from Start to Finish - Write Extensive and detailed Guidelines - Monitor Team Performance - Plan and provide Team Skill Growth - Manage, Lead, Execute and Monitor projects with dozens to Hundreds of Participants 100% remotely - Weekly team and project detailed reporting Company owner for almost 4 years. Owned a remodeling construction company where I managed a team of 15 professionals in the same area. Which involved duties such as: - Provided training and personal coaching to develop their professional skills in the field. - Responsible for managing and structuring the company while providing services to nationwide companies and personal clients. - Responsible for bills to pay and basic accounting such as maintaining cash flow of the company, cutting checks for the staff - Responsible for projects and duties among our teams Costumer Support Management: More than 2 years of experience with IT Technical Costumer Support, levels 1 and 2. Direct costumer support by phone, remotely and in person for Nestle S/A. Duties involved: - Responsible for providing technical training for team members. - Assignment Group (AG) Tasks - Ticket handling, monitoring, follow up, execution and closure - Task Queue Handling with updates and follow ups - High Priority ticket Management: - TTR System Management : Time to Assign/Reassign Ticket Management System: Which means divide high priority tickets to appropriate assignment groups - SAP Monitoring System: Responsible for providing delicate support for Nestle brokers and clients worldwide while handling multimillion dollar orders of merchandize to big corporations such as Walmart, Carrefour and others SEO (Search Engine Optimization) Specialist. -Technical Content DEVELOPMENT. Document revision. Technical and non-technical documents. -Provided long services for clients -Website ranking Exceptional Translator: Portuguese/English and English/Portuguese I have been in the field of translation since the year of 2000. Through all these years I must say that I have gained extensive knowledge in the field of translation which also includes: - Portuguese to English Audio Transcribing - English to Portuguese Audio Transcribing - General translation Services Additional strong points worth the mention are: - Logical and analytically cable of making quick decisions - Problems identification (E.g. Recurrent incidents) and treatment of the issues raised by the market or internally (OIT) or within project/task scope - Great Communication Skills - Pro-activeness / Collaboration in helping, teaching, and coaching other people, teams and organizations. - Entrepreneurship: Problem Solver, calculated risk taker, Innovator (propose innovation / renovation) and entrepreneur. - Used to working under pressure and capable of handling pressure while multitasking at the same time. Social Media and Internet Marketing Experience in leading and managing companies social media portfolios and brandins. - Responsible for managing online presence, social media accounts, product image and deliverable. Other points include: - Creating a Social Network Marketing Plan - Marketing Techniques for Facebook - Marketing Techniques for Twitter - Marketing Techniques for YouTube - Strategy and Goals - Email Marketing - and others

Groups: Article Samurai, oTranslators

100% Job Success
$17.78 /hr
5,241 hours

Adriana Ugalde

Adriana Ugalde

I am here to make things easier for you.

Spain - Tests: 15

* Customer service specialist. If you really care about your customers, I am the one to help you to communicate with them. * Spanish content writer: article, marketing material, commercial letters, etc., especially for forums, social media and blogs. * Translate english to spanish documents, powerpoint presentations, urls, contact me..and I ll show u how I translate. * Virtual assistance: any administrative task like replying mails, internet search, etc. * Data entry,

Groups: Bluehost Developers and Designers

99% Job Success
$10.50 /hr
1,641 hours