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Customer service Job Cost Overview

Typical total cost of Upwork Customer service projects based on completed and fixed-price jobs.

Upwork Customer service Jobs Completed Quarterly

On average, 1,123 Customer service projects are completed every quarter on Upwork.


Time to Complete Upwork Customer service Jobs

Time needed to complete a Customer service project on Upwork.

Average Customer service Freelancer Feedback Score

Customer service Upwork freelancers typically receive a client rating of 4.65.

Last updated: October 1, 2015
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Alex Wilson

Alex Wilson

Project and Task Management App, QuickBase, Database, SugarCRM Expert

United States - Tests: 17 - Portfolio: 5

About Me Over the past ten years I have done a very large amount of development with Access, PHP, MySQL, AJAX, and CSS including e-business solutions, task and project management applications, ERP Projects, robust database applications, and fully functional e-commerce websites. I am also skilled in desktop application development using Visual Studio, Java, and C++. My greatest skill is being able to create fully-functional database-driven solutions (web or offline) from start to finish independently and punctually. My goal is to design and create successful, attractive, and functional websites, web applications, databases, and desktop applications for you or your business. I have a wide variety of secondary skills as well. I am capable at Japanese, graphic design, and user experience. Why you want to hire me There are a lot of programmers out there that cost less per hour than me. But there is something I can give you that they can't: Assurance. Assurance that you will end up with a quality product that will stand the test of time. I'm so confident in that statement that I will do all standard maintenance on your project for free.

100% Job Success
$33.33 /hr
1,356 hours

April Descaya

April Descaya

Customer Sevice Representative/Tech Support/Data Entry/Telemarketer

Philippines - Tests: 10

Being a Customer Service Representative/Technical Support, I have learned to pacify customers' frustrations, analyze their problems, and learn to walk them through the troubleshooting process towards accurate resolution or information. Also, working in a callcenter industry helped me develop an ability to handle stress, do multitasking, and to work it at best even under great pressure. I believe that I have it in me to be a good, if not better employee.

83% Job Success
$4.00 /hr
1,055 hours

Muhammad Mustafa

Muhammad Mustafa

Project & Product Manager | Ecommerce Consultant

Egypt - Tests: 6 - Portfolio: 2

Over the years I have developed an extensive experience in a wide variety of fields, what started in 2001 as a passion with web design, has since turned to be -as it seems!- a long journey with IT & Management. I easily learn new stuff and adapt with new technologies, below is NOT all what I know and can do, but the ones I am passionate about the most! My areas of experiences includes but not limited to: - Software Project Management - Web Development - Web Design - Software Testing & Quality Assurance - Ecommerce - Internet Marketing - Recruitment - Customer Service - English/Arabic Translation - Content Writing & Management

94% Job Success
$25.00 /hr
2,088 hours

Donna Teano

Donna Teano

Project Management, Virtual Assistant, Customer Service and Marketing

Philippines - Tests: 12 - Portfolio: 2

Over the last 8 years, I have worked in the customer service management, project management, and marketing. My core competency lies in complete end-end project management for quality and training development, and I am seeking opportunities to build customer satisfaction, project management and increase sales.

100% Job Success
$7.78 /hr
5,348 hours

Olive Abasta

Olive Abasta Agency Contractor

Admin Assistant, VA, Web Researcher, Data Entry, Product Research

Philippines - Tests: 14 - Portfolio: 11

***Top 5% of Successful Odesk Freelancers*** My goal is to contribute success in your company or business - where I can utilize my skills and gain further experience while enhancing the company’s productivity and reputation.

Associated with: Global Tech Solutions

100% Job Success
$5.56 /hr
3,617 hours

Milagros Teixido

Milagros Teixido

English - Spanish Translator and Online Marketeer

Argentina - Tests: 1

I'm an innovative and proactive professional, with excellent multitasking and interpersonal skills. Able to perform efficiently in fast–pace environments. I have extensive knowledge and experience in Translations, Customer Care, Marketing, Online Advertising and Ad Serving Tools. Great organizational, analytical and problem solving skills, fully committed to achieve and maintain high quality standards. For the past 10 years I've been working on: - Standardization of commercial documents (in both English and Spanish). - Development of training documentation (in both English and Spanish). - Production of promotional copy on Web sites, newsletters, and training assets for the English speaking market. - Coordination of outsourced translation services for other languages (such as German, Chinese, Russian, Dutch, French, Portuguese) including resource selection, copy approval and QA. - Facilitation between Account Managers, Customer Care and Development to decrease turn-around and delivery times. - Web solutions and Internet marketing consulting: including bilingual copy writing and SEO - Customer support and consulting on ad serving tags implementation, best practices and problem solving.

$27.50 /hr
1,875 hours

Arti Trivedi

Arti Trivedi

Customer Support & More...


Customer Support service, VA service, email support, technical support. I am currently working as a Customer Support Representative / Virtual Assistant for four USA based companies, out of these 4 companies I have been working for 3 companies for more than 10 years.. This shows my consistency, quality of work and dependability. Service Description I am Elance consultant for 15 years with 5* / 100% review. I have a Degree in Electronics & Communication Engineering and a MBA in Operation Management. My current rate is US$ 15 per hour . Also open to a monthly fixed rate. References available upon request.

100% Job Success
$15.00 /hr
2,266 hours