Customer support Freelancers

Browse Customer support job posts for project examples or post your job on Upwork for free!

Customer support Job Cost Overview

Typical total cost of Upwork Customer support projects based on completed and fixed-price jobs.

Upwork Customer support Jobs Completed Quarterly

On average, 945 Customer support projects are completed every quarter on Upwork.

945

Time to Complete Upwork Customer support Jobs

Time needed to complete a Customer support project on Upwork.

Average Customer support Freelancer Feedback Score

Customer support Upwork freelancers typically receive a client rating of 4.66.

4.66
Last updated: May 1, 2015
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  1. Valentina D.

    Valentina D.

    Blogger, Copywriter, Research Data Entry Specialist

    Italy - Last active: 13 hours ago - Tests: 3

    I’m a freelance Blogger-Copywriter, Social Media Specialist, Research and Data Entry Specialist. I write for several websites about cooking, about tourism and about local news. I'm also developing apps for iPhone and Android phones. I create mini-audio guides about the most beautiful towns and villages in Tuscany. I’ve been working in tourism and new technologies since 2006, when I was Content Manager for multimedia guides for visiting art cities. Then I worked as E-Commerce Manager for a leather company selling leather goods all over the world and I was in charged of customer service and webmarketing. I also worked for a famous Florentine webagency that has several websites about Tuscany, as well as a dedicated blog and forum. I used to write contents, doing SEO and being active on the forum and on the blog. I’m a motivated and dynamic person and I commit myself into work really hard. I’m also mum of a lovely boy. At the moment I’m trying really hard to get my job priced and not just appreciated.

    $25.00 /hr
    4,699 hours
    5.00
  2. Waqas T.

    Waqas T.

    Online Assistant | SEO | Product Manager | Customer Support

    Pakistan - Last active: 1 day ago - Tests: 12 - Portfolio: 15

    Over the last 6 years, I have worked on varying projects that required different skill sets and abilities. A few of my skills are listed below: * Managing, implementing and maintaining: ** Dedicated servers - CentOS / Windows. ** Domain & Hosting. ** Google Business Solutions. ** ZOHO CRM Solutions. ** Salesforce CRM Solutions. ** Magento, X-Cart & Shopify. ** Wordpress. ** MailChimp, & Active Campaign. * Creating custom Macros. * Q/A on software & services. * Search Engine Optimization. * Deploying software & services on the web. * Customer support via email, phone, Gotomeeting, TeamViewer & chat. * Using Word, Excel, PowerPoint, Access, OneNote, Frame Maker, CorelDraw & Photoshop for a host of different projects and automations. For more on my skills, please see my Work History, Portfolio, and Tests. My objective is to provide my clients with excellence in service, communication and reporting. I am energetic, committed, and motivated to work and am able to manage deadlines with a can-do attitude. I am seeking opportunities to provide my services as a 'packaged' virtual assistant where I can help deploy, manage or suggest on a host of different projects / solutions. * Top 1% of successful oDesk freelancers.

    Groups: BigCommerce, Bluehost Developers and Designers...

    $15.00 /hr
    14,053 hours
    4.99
  3. Yda Loraine Bautista

    Yda Loraine Bautista

    A Passionate Operations/Team Manager and a Robust Project Manager

    Philippines - Last active: 11 days ago - Tests: 7

    What would you get if you hire me? 1. You get an Operations Manager experienced in developing a strategic and systematic approach in implementing your workflow/processes to make it more effective, more efficient, more customer centric and most importantly capable of adapting to an ever-changing environment. 2. You get a Project Manager who is an excellent communicator and leader who has a clear vision of the project and its goals. Inspires a collective vision, remains on target, on budget and on time for a successful completion. 3. You get a passionate, flexible and versatile Team Leader able to maintain a well motivated and inspired team of stellar performers. Works with a sense of humor under pressure. Thrive in results-driven environments. Values quality work and performance. Positive, poised and competent with demonstrated ability to easily transcend cultural differences. Why hire me? Backed by 10 awesome years of Operations and Project Management Excellence  Aggressive and Persuasive Operations Manager  Master Motivator and a Passionate Team Manager  Skilled in Teaching, Coaching and Mentoring Methodologies  Strategic, Effectual and an Exceptional Project Manager  Superb Client Support and Account Management Strategies  Outstanding Organizational and Administrative Skills  Proficient in efficiency-enhancing workflow/process creation & improvements  Expert in Written and Conversational English  High Level competency in the latest online/software tools and platforms  Proactive, Innovative, Analytical, Result-driven and works impeccably well even without supervision.  Lives and breathes VISION, PASSION AND PURPOSE. Technical Reliability  Owns a desktop computer and a laptop that are used solely for work.  Maintains 2 reliable wired DSL/Broadband and a separate wireless broadband.  Retains 2 other USB sticks/dongles as additional backups.  All work files are cloud backed up.

    $16.67 /hr
    1,757 hours
    5.00
  4. Guillermo Dutra

    Guillermo Dutra

    Web master, Wordpress nerd

    Chile - Last active: 1 day ago - Tests: 3 - Portfolio: 3

    4 years of experience on web development. Wordpress developer nerd, HTML/CSS/jQuery experience, I'm also good at maintaining, migrating, moving websites and administering website content from just plain html sites to CMS ecommerce(woocommerce etc). I´d love what I do and I care a lot about my clients. Let me share my experience. Cheers!

    $14.44 /hr
    875 hours
    4.91
  5. Ross K.

    Ross K.

    Web Specialist

    Australia - Last active: 1 day ago - Tests: 2

    Ross Kirwan of Brovio has deep skill sets in deb developments, graphic design and on-line marketing, the newly formed Brovio can offer solutions to businesses small and large that want to bring their company to the next level. Whether companies want a new website, a website redesign, website upgrades, uncreased functionality, graphic design, increased consumer engagement, lead generation, increased conversions, better SEO results or search engine marketing campaigns – Brovio prides itself with delivering strong results while offering excellent customer service which brings clients back time and time again to consult with Brovio for their custom needs.

    $22.00 /hr
    281 hours
    5.00
  6. Christina Stausholm Johansen

    Christina Stausholm Johansen

    English/Danish translator, Children's book illustrator and Copywriter

    Ireland - Last active: 1 month ago - Tests: 3 - Portfolio: 1

    English/Danish translator, Children's book illustrator and copywriter. - 100% fluent in Danish and English. - 2 years of SEO, Adwords and copywriting experience. - Have illustrated children's apps, books and mascot designs. I also have customer service experience from my previous job as Danish Support Professional at Convergys. I helped Danish and English Microsoft customers with their subscription and billing issues. The position required outstanding customer service, teamwork skills and knowledge regarding Microsoft Office and Windows 8.1. After spending the first 23 years of my life living in Denmark, I now enjoy living in Ireland with my husband and daughter. Before we settled down in Swords, Co. Dublin, we travelled for a year in Thailand and Malaysia. I worked at an animal shelter and as self-employed copywriter, while my husband was working fulltime as an Adwords consultant. Formal education: AP degree in Commerce Management, Zealand Business College, Campus Næstved, Denmark.

    $27.78 /hr
    705 hours
    4.98
  7. Brian Flax

    Brian Flax

    Brian Flax is a Freelance Writer, Web Designer, and Content Creator

    United States - Last active: 10 days ago - Tests: 14 - Portfolio: 3

    Objective: To obtain a position within a well-established organization, that will enable me to use my strong organizational skills and educational background, in a reputable, growth oriented company. I have years of experience in customer service and quality assurance. I hold a M.S. in Education Media Design & Technology, a B.S. in Entertainment Business, and a A.S. in Recording Arts. I consider myself to be extremely tech savvy. I am proficient in all Microsoft Office and iWorks programs. I have an extensive understanding of Microsoft Windows and OS X. I am fluent in computer hardware, system upgrades, computer and network troubleshooting. Advanced skills in A/V equipment as well as most recording software and hardware. I also have experience in online education, learning management systems and the ADDIE model. I have knowledge in education design and evaluation, digital media and education applications, motivational development, and research methodologies. My resume is available upon request.

    $20.00 /hr
    715 hours
    5.00
  8. Louievan Santos

    Louievan Santos Agency Contractor

    Social Entrepreneur. Inbound Marketing and Business Development

    Philippines - Last active: 1 day ago - Tests: 13 - Portfolio: 16

    Why you and I are the BEST fit? I am an entrepreneur which gives me a very broad business mindset. I am also a seasoned salesperson, project manager, marketer and business and brand developer with 8 years of broad based and progressive responsible experience in helping businesses, people and consumers to grow and think critically. With a proven ability to collaborate with different kinds of people to produce amazing results and an intensified business operating strategy. Experienced in starting businesses and working on high growth operations. Takes pride at the quality of my work and love for data and desire to drive revenue with minimal costs. Hire me today and let's start changing the game!

    Associated with: Link Synergy

    $16.67 /hr
    5,422 hours
    5.00
  9. Meliza Sanchez

    Meliza Sanchez

    Customer Service | Sales | Order Processing | Appointment Setting

    Philippines - Last active: 12/09/2014 - Tests: 4

    I work my way to the top out of my hard work and sheer determination. I do not mind putting my hands and mind to anything new or old, as I am open on learning new things and changes. I can adapt to any kind of job I am tasked to do so. With full 11 years of experience in Managerial Sales and Customer Service, I guarantee that I will give 100% buyer satisfaction.

    Groups: salesforce.com

    $15.56 /hr
    7,403 hours
    4.97
  10. Matt Waterman

    Matt Waterman

    Military Member with multiple business/customer relations skills

    Canada - Last active: 05/27/2014 - Tests: 4

    I have excellent experience with Microsoft Word, Excel, Powerpoint, and Outlook. I excel at Data Entry and customer relations and have a background in Proeprty Management/Maintenance as well as Personal Training and Fitness Instruction. My Property Management experience gives me knowledge in contract negotiations with vendoners/contractors, sales, budgeting, data entry, and customer relations. My personal training experience provides me the knowledge of effective task organization, custoemr relations, Excel skills, and communication skills. Being a member of the military I am very strict on deadlines, accuracy, and accomplishing tasks efficiently. By hiring me you can rest assured your job will be completed quickly, efficiently, professionally, and accurately.

    $16.67 /hr
    2 hours
    4.85