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Customer support Job Cost Overview

Typical total cost of Upwork Customer support projects based on completed and fixed-price jobs.

Upwork Customer support Jobs Completed Quarterly

On average, 646 Customer support projects are completed every quarter on Upwork.

646

Time to Complete Upwork Customer support Jobs

Time needed to complete a Customer support project on Upwork.

Average Customer support Freelancer Feedback Score

Customer support Upwork freelancers typically receive a client rating of 4.63.

4.63
Last updated: September 1, 2015
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  1. Samer Saad

    Samer Saad

    Windows Server Administrator , Web Hosting , Parallels plesk

    Egypt - Tests: 9

    Over the last 12 years, i have been CEO (admin) for 2 web hosting companies , I am responsible for over 100 Windows (2003 , 2008 & 2012) servers as windows administrator , managing (IIS 6 , 7.5 & 8) , i have good experience with WHM , Cpanel for Centos (5,6) & Parallels Plesk automation, i am looking for Windows servers administration jobs , seeking opportunities to manage web hosting business for both linux & windows servers running Cpanel & Parallels . Windows Server 2012 Administration Certified Field of experience : Windows Server 2003, 2008, 2008 R2 & 2012 Web Servers: IIS Web server 6/7/8 Networking: TCP/IP, UDP, DNS, SMTP, FTP , DHCP, SSL, HTTP, HTTPS. DNS Services VMware Virtualization Active Directory, user and computer management Active Directory setup and maintenance Database: SQL 2005/2008/2012 . Group Policy Management Console (GPMC) NTFS File and Share permissions Windows Server Migrations Windows Server security Software Install Configuration: VB.NET, .NET 3.5 & 4.5 , SQL Server, Outlook Express .

    $16.00 /hr
    1,079 hours
    0.00
  2. Gerardo H.

    Gerardo H.

    Developer

    United States - Tests: 1 - Portfolio: 2

    For over the last 8 years, I have acquired professional skills from the solid experience of performing different types of task in job roles that made me develop a wide range of core values including but not limited to the following areas: Computer & Technical Literacy. • Computer-literate performer with extensive software proficiency covering wide variety of applications. Leadership/Management Skills. • Goal-driven leader who maintains a productive climate and confidently motivates, mobilizes, and coaches employees to meet high performance standards. Problem-Solving/Reasoning/Creativity. • Innovative problem-solver who can generate workable solutions and resolve complaints. Analytical & Research Skills. • Demonstrated talent for identifying, scrutinizing, improving, and streamlining complex work processes through highly analytical thinking and analysis. Planning/Organizing. • Results-driven achiever with exemplary planning and organizational skills, along with a high degree of detail orientation. Flexibility/Adaptability/Managing Multiple Priorities. • Flexible team player who thrives in environments requiring ability to effectively prioritize and juggle multiple concurrent projects. Communications Skills (listening, verbal, written). • Exceptional listener and communicator who effectively conveys information verbally and in writing. Interpersonal Abilities. • Proven relationship-builder with unsurpassed interpersonal skills. Multicultural Sensitivity/Awareness. • Personable professional whose strengths include cultural sensitivity and an ability to build rapport with a diverse workforce in multicultural settings. Team worker. • Resourceful team player who excels at building trusting relationships with customers and colleagues.

    $35.00 /hr
    0 hours
    0.00
  3. Asim S.

    Asim S. Agency Contractor

    Email Marketing Expert & Technical Support

    Pakistan - Tests: 12 - Portfolio: 8

    I have completed my PhD Degree in computer Science& from QAU. As you will note from my profile, I have experience with a wide range of programming languages, research, web research, software testing and much more through academic projects and employment. I also have 3 years Email Marketing experience. I am offering my services. I believe my education, skills and experiences fit your requirements, and i am confident my skills would be an asset for you.

    Groups: StrongMail

    Associated with: Rising Stars

    $7.78 /hr
    2,685 hours
    5.00
  4. Rudolph James Glean

    Rudolph James Glean

    Experienced Lead Generator and Telemarketer

    Philippines - Tests: 2

    Driven: Has a sense of urgency and a need to accomplish the task at hand. Confident: Believes in own abilities and can handle rejection. Outgoing: Projects a great first impression and is energized by social interactions. Assertive: Effectively controls interactions and doesn’t cave in easily. Funny: Engages customer emotions, is likeable and memorable. Structured: Leads the customer through the process, is organized and follows through. Relational: Cares about the person, not just the sale; effectively identifies customer needs. Focused: Doesn’t get sidetracked; knows the final destination.

    $5.56 /hr
    33 hours
    4.00
  5. Javeria A.

    Javeria A.

    Javeria Ali

    Pakistan - Tests: 1 - Portfolio: 1

    I am an enthusiastic social media marketer. I have been doing freelance social media work for 3 years now. I am working as Creative Manager for Nestle , TetraPak , Samsung Mobile , Rivo Mobile , Dell & Orient Electronics . I am managing there whole digital portfolio starting from ideation to execution. I am an extremely self-driven individual with a passion for creative ideas and all things Digital.My biggest strength is communication (written and verbal), along with an attitude to get things done on time and with full commitment. A good challenge drives me crazy.

    $10.00 /hr
    69 hours
    0.00
  6. Ellen Sue Pilger

    Ellen Sue Pilger

    Ecommerce Customer Service / Support / SEO / Administrative / Bookkeep

    United States

    I have produced accurate, reliable, time sensitive results for many businesses working as a professional in customer service and administative management. Most recently I have been working remotely for an ecommerce firm taking orders, providing customer service and search engine optimization as needed. My skills in friendly communication, problem solving, technical solutions, accuracy against deadlines has been honed from many years of experience in a variety of environments. I am available 7 days per week for projects or on-going part-time tasks that will fill in the gaps to develop your business. You can count on me for honest support in the areas of order processing or other data-entry, SEO, telephone interviews, research, proofreading, bookkeeping assistance or a variety of administrative duties.

    $16.67 /hr
    124 hours
    0.00
  7. Lucas Williams

    Lucas Williams

    Internet Specialist

    United States - Tests: 3

    Multimedia Professional. Known for my initiative, ingenuity and reliability. I'm the Go-to-Guy! Specialties: Marketing / Wordpress / Customer Service / Technical Services / Research and Development / Web Development / PHP Development / Logo Creation & Branding / Web design / Social Media Marketing / Social Media Marketing Manager SKILLS: Research and Development / Adobe Creative Suite 6-4 / PHP / HTML5 /CSS3 / Javascript /Jquery / MySQL / Beginner Ruby on Rails but RD! / PC / Mac / HTML / HTML5 / CSS3 / Finding and producing efficient and effective resolutions is my niche:) PHILOSOPHY Research is imperative to success. When in doubt, research.

    $16.67 /hr
    0 hours
    0.00
  8. Prince Ladan

    Prince Ladan

    Expert Web Designer | HelpDesk Support | Technical Support

    Kenya - Tests: 4 - Portfolio: 3

    As a Web Developer, I have more than 2 years experience. I have developed a wide range of websites using Php Wordpress, HTML5,Jquery, Javascript, knock-out.js and Bootstrap 3. Building clean, responsive websites and applications is my full time occupation. I keep up with the current changes in technology and continue to learn new ways and approaches to grow my skills and help build your business. My skill sets: - Php, Laravel, Code-igniter, Wordpress, Joomla. - HTML5, CSS3, Bootstrap 3 - Javascript, angularjs, backbone.js, knockout.js

    $12.00 /hr
    0 hours
    5.00
  9. Naveen Sharma

    Naveen Sharma Agency Contractor

    Affordable High Quality Content Writer

    India - Tests: 10 - Portfolio: 2

    I'm a professional writer and translator with acquired skills of SEO copywriting and content managing. I have a 2 years experience as a web writer and content manager. I write all types of web content - landing pages, emails, blogs, tutorials, writing reviews, researching markets and audiences. I make sure that the content is of high quality and is not copied. I work as per your requirements. - with 24-48 hour turnaround for urgent jobs - you get replies within hours, not days - Additional SEO and keyword research. I am happy to talk via phone/Skype or email to make sure your project is a success. I will help you reach to your goal. I also offer SEO packages as part of my copywriting. These can include: - Conducting a full review of your website, checking for errors, html issues, loading speed. - Identifying areas for improvement in site structure and usability (can your audience navigate their way around your website?) - Setting up and monitoring Google Analytics, supplying reports and analysis. - Digital marketing strategy (eg Google+, Twitter, Facebook, Pinterest). I have been involved in iPhone programming projects, using image processings, maps, HTML Parsing, Web Services, Drawing, Push Notifications, Core Data/SQLite databases, regular expressions, etc. I can also design the creative and innovative designs of the mobile apps. I have used following key features: 1. Facebook, Twitter and other social media integration. 2. Image processing, like crop, erasing, unerasing, coloring etc. 3. Developed web services. 4. XMPP chat integration. 5. In App purchase. 6. iAds and Admob ads for iphone apps. 7. Maps and cluster integrity. 8. Graphics designing for App interface. 9. Revmob and Flurry integration. 10. GPS integration for location tracking. 11. SQL integration. 12. Data retrieval from API's for return value. 13. Images/Video/Audio integrity. I am an experienced Data Entry/Web Research/Email Handling Specialist. Doing works involving with Web Researching, MS Word, Powerpoint, Excel, PDF files. I also have experience in networking and PC troubleshooting. I am good with office works as I had experienced from my previous job. I keep everything organized and planned. I'm a good listener, honest, fast,flexible, open-minded, fast learner and capable of working long hours. I can do multi-tasking job, able to work in a fast pace environment, independent and highly responsible.

    Associated with: Outsourcemastery Agency

    $5.00 /hr
    277 hours
    4.47