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Customer support Job Cost Overview

Typical total cost of Upwork Customer support projects based on completed and fixed-price jobs.

Upwork Customer support Jobs Completed Quarterly

On average, 697 Customer support projects are completed every quarter on Upwork.

697

Time to Complete Upwork Customer support Jobs

Time needed to complete a Customer support project on Upwork.

Average Customer support Freelancer Feedback Score

Customer support Upwork freelancers typically receive a client rating of 4.63.

4.63
Last updated: August 1, 2015
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  1. Prince Ladan

    Prince Ladan

    Expert Web Designer | HelpDesk Support | Technical Support

    Kenya - Last active: 1 day ago - Tests: 4 - Portfolio: 3

    As a Web Developer, I have more than 2 years experience. I have developed a wide range of websites using Php Wordpress, HTML5,Jquery, Javascript, knock-out.js and Bootstrap 3. Building clean, responsive websites and applications is my full time occupation. I keep up with the current changes in technology and continue to learn new ways and approaches to grow my skills and help build your business. My skill sets: - Php, Laravel, Code-igniter, Wordpress, Joomla. - HTML5, CSS3, Bootstrap 3 - Javascript, angularjs, backbone.js, knockout.js

    $4.00 /hr
    0 hours
    5.00
  2. Gerardo H.

    Gerardo H.

    IT Specialist

    United States - Last active: 7 days ago - Tests: 1 - Portfolio: 2

    For over the last 8 years, I have acquired professional skills from the solid experience of performing different types of task in job roles that made me develop a wide range of core values including but not limited to the following areas: Computer & Technical Literacy. • Computer-literate performer with extensive software proficiency covering wide variety of applications. Leadership/Management Skills. • Goal-driven leader who maintains a productive climate and confidently motivates, mobilizes, and coaches employees to meet high performance standards. Problem-Solving/Reasoning/Creativity. • Innovative problem-solver who can generate workable solutions and resolve complaints. Analytical & Research Skills. • Demonstrated talent for identifying, scrutinizing, improving, and streamlining complex work processes through highly analytical thinking and analysis. Planning/Organizing. • Results-driven achiever with exemplary planning and organizational skills, along with a high degree of detail orientation. Flexibility/Adaptability/Managing Multiple Priorities. • Flexible team player who thrives in environments requiring ability to effectively prioritize and juggle multiple concurrent projects. Communications Skills (listening, verbal, written). • Exceptional listener and communicator who effectively conveys information verbally and in writing. Interpersonal Abilities. • Proven relationship-builder with unsurpassed interpersonal skills. Multicultural Sensitivity/Awareness. • Personable professional whose strengths include cultural sensitivity and an ability to build rapport with a diverse workforce in multicultural settings. Team worker. • Resourceful team player who excels at building trusting relationships with customers and colleagues.

    $15.00 /hr
    0 hours
    0.00
  3. Blaise mariel C.

    Blaise mariel C.

    ExecutiveAssistant/Researcher/Team Leader/Travel Agent/Project Manager

    Philippines - Last active: 11 hours ago - Tests: 10

    For the last 7 years, I have worked in call centers focusing on call handling and coaching agents to provide high customer satisfaction. I have also worked as Project Manager in a web design company. My primary goal is to find a long term job that fits my abilities or may require a different set of skills but provide training as I am a fast learner and is always open to learning new things.

    $12.22 /hr
    11,876 hours
    5.00
  4. Michelle C.

    Michelle C.

    Project Manager ,Craigslist,Amazon,Ebay,VA,Lead Generation,Researcher

    Philippines - Last active: 11 hours ago - Tests: 5 - Portfolio: 5

    Since joining oDesk, I have proudly amassed a considerable amount of experience with positions ranging from Project Management to Administrative Support. My clients has always labelled me as Amazing!, highly committed, super efficient, extremely dedicated, hardworking, superb, outstanding and the best Assistant EVER! I communicate very well. English language is my second tongue. Communication skills is my ticket to accomplish tasks asked of me accurately, effectively, perfectly. I have had extensive experience in dealing with customers and clients in various fields like retail, customer service, account management, and business development. I am an expert Amazon and Ebay product uploader. I also have the right attitude to manage shopify,magento, bigcommerce and a very good craigslist poster. I am someone that you can count on to get the job done. While I am very highly self-motivated, my employers will find that I am a truly dedicated and I consistently bring forth an attitude of "When the Company succeeds, I succeed."

    $9.00 /hr
    7,746 hours
    5.00
  5. Emmanuel P.

    Emmanuel P.

    Web Developer/Project Manager

    Philippines - Last active: 8 days ago - Tests: 5 - Portfolio: 11

    I am mostly online on Skype, so you can send me a message directly for any task or inquiry. From small task to development and design. I am a team player and I'd walk an extra mile to achieve my client's goal. I used to work with great programmers, supports who handle multiple customer at once and designer. I've also work with different clients and various task as well as a virtual assistant which makes it easier for me to understand any project requirements. - Convert PSD Website Template to CSS/HTML/Javascript File - Convert PSD to Joomla/Wordpress/Blogger - Code pages, files, test, debug and deploy website template Software Knowledge - Photoshop, Eclipse, DreamWeaver, Movie Maker, Notepad++, FTP Flash, Illustrator, MS Office Languages - CSS/XHTML, HTML5, PHP, Javascript Content management system (CMS) - Joomla, Wordpress, Interspire Website Publisher Platform - Twitter Bootstrap Operating System - Windows XP/Vista/7, Mac OS, Linux Ubuntu

    $5.56 /hr
    155 hours
    4.37
  6. Elmie dawn L.

    Elmie dawn L.

    Virtual Assistant l Data Entry Professional l Article Writer

    Philippines - Last active: 11 hours ago - Tests: 11 - Portfolio: 9

    Accuracy. Proficiency. Assistance. Service. Satisfaction. Timeliness. These are my primary aims in rendering jobs to every client that I will work for. It is always an edge for me being an Information Technology Student because I am exposed to the fields of advancement. I am knowledgeable in data entry, web research, programming, email response stuffs, writing blogs and paper columns as well as customer service since I'm also a call center agent and a receptionist before. I specialized with the softwares like Microsoft Office ( XP, 2000, 2003, 2007, 2010): MS Word, MS Access, MS Excel, MS Project, MS Visio, MSPowerpoint, MS Outlook, Adobe Photoshop, DreamWeaver, SQL Server, Xampp, JCreator, Visual Basic 6.0, Codeblocks and ER Assistant. I have reliable computer backgrounds, good problem solving skills, good interpersonal skills, language proficiency, and I am a computer literate. I can work under pressure and is hardworking and competent. My skills also include the adeptness in Programming Languages like C++ and Java Script, Visual Basic, HTML, PHP and My Sql. I am very willing to accept any work to be offered, rest assured that I will do my best to provide you with outputs that will suit your standards and satisfaction.

    $6.67 /hr
    3,803 hours
    4.68
  7. Jocelyn C.

    Jocelyn C. Agency Contractor

    Perfectionist Customer Operations Consultant/Manager

    Canada - Last active: 18 days ago - Tests: 8

    Over the past 10 years, I have worked within a contact center environment in the customer service industry. I have assisted individual and corporate clients in various areas of business. Quality and accuracy assurance markings were always 98% - 100%. I have consulted and managed in the customer support industry and have worked in a project manager and analyst role. • 10 years of experience providing customer service. • Over 6 years experience in a fast-paced, deadline-driven environment. • Critical thinker • Energetic and organized • Self-starter with professional manner • Excellent communication skills • Creative problem solver • Highly organized with superior attention to detail • Experience managing large teams and analyzing data for QA as well as coming up with plans/ideas to incorporate exceptional customer service within the team. Data Entry Clerk/Virtual Assistant During this contract for a client, I retrieved and entered content and media into Wordpress hosted websites. I also learned the basics of creating and managing websites via Wordpress including implementing templates and plugins, applying SEO to content and basic website layout/development in order to be able to make changes as needed. SEO was also learned via the creation of keyword based articles and via proper use of the keyword tool and SEO by Yoast plugin. Research Investigated and analyzed client complaints to identify and resolve issues. Multitasking Demonstrated proficiencies in telephone, e-mail, fax and filing within high-volume environment. Data Entry Reviewed and updated client correspondence files and scheduling database. Reporting Updated client payment plans and monitored payment compliance and progress. Administration Answered multiple phone lines, transferred calls to corresponding departments, scheduled customer appointments and billed accordingly. Customer Service Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.

    Groups: Pro Customer Service

    Associated with: Everything Assistants

    $30.00 /hr
    5,594 hours
    5.00
  8. Queruben Lowie Cajegas

    Queruben Lowie Cajegas Agency Contractor

    General Transcription, Data Entry, Web Research, Email Handling

    Philippines - Last active: 1 month ago - Tests: 14 - Portfolio: 2

    Hello! This is your reliable VA from the Philippines ready to take on any task. Work is important and I make sure that I do the best I can to finish the tasks given with utmost quality. I am a hard worker and I am very persistent with task completion ahead of deadline and I see to it that I never get late. I have high proficiency rating in Microsoft Office (Excel, Word, PowerPoint). Aside from my skills and experience in DATA ENTRY and WEB RESEARCH, I also consider the quality of my voice as one of my strengths which is being a VOICE TALENT. I also do music which means I have good ears and I have that to my advantage in doing TRANSCRIPTIONS. My basic knowledge in web and graphic design may not be as much but what I lack in those aspects I make up with my persistent work ethic and my ability to learn fast with minimal supervision.

    Associated with: Freelancers assoc. Agency

    $3.00 /hr
    19 hours
    5.00