SPECIFIC SKILL SETS / KEY PHRASES: Project Manager, Recruitment, Customer Service, Social Media Marketing, Philippine Real Estate Brokerage & Appraisal
Willyn is an expert Recruiter with more than 3 years experience in Recruitment Internationally for major in clients in Upwork (eg. gDev) and with Upwork Team itself. She was responsible for identifying candidates who qualify for the testing process, hire identified candidates and put them through the testing phase/monitor their progress, follow-up with candidates to ensure they take up all the tests within the prescribed duration of time; conduct Skype interviews, coordinate with fellow recruiters for List Vetting, Update trackers with the test scores and mark status as appropriate, end assignments, send weekly reports via Google Spreadsheet to the HR Manager, standby for hiring decisions made on all candidates; inform the HR Manager if any offer is to be made, invite candidates for the testing phase if needed. Also as a Large Team Recruiter for Upwork she was expected to build teams of around 150+ to 500+ contractors per locale/language. She was responsible for corresponding with and identifies quality contractors to interview and making hiring decisions. She was provided with a target goal for the number of hires and also responsible for ensuring the quality of hires meets the requirements that will be outlined by the client. Willyn also contributed to the development of the Social Media Management of minor clients in Upwork. Some other task also involves heavy Internet Research.
Willyn is also an expert (with awards to prove such expertise) and has more than 6 years of experience as Customer and Technical Support, working with major industries like ISP Providers : AT&T, Time Warner and Business Solution Provider : Lexmark International. She was trained in Lexington, Kentucky USA last 2008 to become the Level 2 Support who will train the new staff in the Philippines Center (Lexmark International). She has provided support to customer/users where the product and environment may be technical or sophisticated in nature, in a centralized Call Center reached by phone, chat or e-mail. She was responsible for providing technical support to field engineers, technicians, customers, and/or product support personnel who are diagnosing, troubleshooting, repairing and debugging complex electro/mechanical equipment, computer systems and/or complex software.
Willyn is also a Licensed Real Estate Broker (REBL # 0013887) & Appraiser (REAL #0005686) in the Philippines, which eventually made her a great Freelancer when it comes to dealing with Real Estate transactions both local and international. She currently holds the position as the General Broker & Appraiser of BOHOLANA REALTY BROKERAGE & APPRAISAL CO. (A Local Realty she created to cater the needs of her fellowmen).
EDUCATION & CERTIFICATIONS:
Willyn holds a degree in Bachelor of Science in Business Administration major in Marketing from the Distance Learning Program of CAP College in the Philippines. (www.capcow.com)
She is a Licensed Real Estate Broker & Appraiser in the Philippines
She also is currently studying part-time (3 hrs from Monday to Friday) as a Law Student (LLB) in her local town in the Philippines on the path of becoming a future lawyer in her hometown.
She has traveled to USA (Kentucky, Baltimore- Maryland, New York, Washington DC,), to Hong Kong - China, also to Dubai and Sharjah, UAE, to Singapore & Malaysia.
FREELANCE HISTORY & ACHIEVEMENTS:
Currently freelancing as a Team Recruiter for a leading tech company in Upwork and was recently selected as Certified Program Consultant for a major Elance Enterprise client.
Recruited for the following positions for gDev:
1. Programmers: Java, SQL, C/C++, Ruby on Rails, iPhone, Perl, CUDA
Senior Software and Network Operations Engineer
Software Performance Engineer
Technical Account Manager
Test Automation Architect
Level 2 Support Agent
Level 1 Support Agent
Executive Assistant Scheduler – English
Senior Account Manager (English)
Customer Support Manager
Customer Orders Associate
Recruited for freelancers for the following languages for a major tech company:
1. US Spanish
2. Belorussians/ Belarusians
4. Farsi Iran
5. Hrvatski Croatian
8. Arabic Morocco
9. Galician Spain
10. Catalan Spain
11. Tamil India
12. Espanol Argentina
15. Kannada India
More than 80% of projects involved around recruitment and managing teams.
Willyn would like to thank you for reading her profile and for your time. She hopes you have a great day ahead of you.