Browse Zendesk job posts for project examples or post your job on Upwork for free!

Zendesk Job Cost Overview

Typical total cost of Upwork Zendesk projects based on completed and fixed-price jobs.

Upwork Zendesk Jobs Completed Quarterly

On average, 67 Zendesk projects are completed every quarter on Upwork.


Time to Complete Upwork Zendesk Jobs

Time needed to complete a Zendesk project on Upwork.

Average Zendesk Freelancer Feedback Score

Zendesk Upwork freelancers typically receive a client rating of 4.62.

Last updated: October 1, 2015
Clear all filters

Shelly M.

Shelly M.

Technical Support, Virtual Assistant, Certified Internet Researcher

United States - Tests: 3

I provide my clients with first-class attention, a varied set of skills and I provide exceptional service in the following areas: Technical Support / Help Desk - Zendesk Social Media, Website & Blog Management - Word Press Internet & Web Research Database and CRM / Contact Management - iContact, Zoho, Constant Contact Reference Librarian Skills & Resources Administrative Assistance Personal Assistance Digital Curator of Words, Images, Sound & Video I am available to work 7 days a week and have a very flexible time schedule to accommodate my clients' needs. I've been using computers and providing technical support and administrative support since the 1980s. In 2011 I was certified in the Library Information Technology program at Cuesta College in San Luis Obispo, CA, where I earned additional special certifications for Internet Research and Web Page Coding XHTML/CSS. My employment history includes large and small companies in addition to individuals, small businesses and start-ups.

100% Job Success
$27.78 /hr
4,209 hours

Devendra S.

Devendra S.

Web/WordPress Developer

India - Tests: 10 - Portfolio: 6

Devendra Singh a senior PHP developer and architect with 12 years of development experience specializing in WordPress, Drupal, Zend Framework, Magento Commerce and similar software. He has worked on enterprise eCommerce sites for globally recognized brands as an individual consultant and as a team leader. Experience: PHP - 12 years WordPress - 7 years Drupal -4 years Magento - 5 years Cakephp -5 years Symfony - 5years Zend - 5 years SQL - 12 years JavaScript- 12 years jQuery - 5 years MySQL - 12 years nodejs/angular js - 2years Cubecart - 4 years

Groups: Corona Labs

89% Job Success
$16.67 /hr
1,641 hours

Joselito D.

Joselito D.

Outbound Sales, Order Processing, Customer Service, VA, Zendesk

Philippines - Tests: 5

Certified Business Process Outsourcing Representative with 7 years experience as a Customer Service Relation providing support to customers worldwide from order processing, outbound marketing to technical support. I started my career as an outbound sales agent and learned different types of selling techniques in terms of pacing, tone of voice and effective call judgement to close a sale. I have also given an opportunity to handle a team of 15 agents as a team lead, providing intensive coaching to improve individual performance and to meet client's requirements. Prior to being part of oDesk as a Customer Support Representative, I worked for different top company all over the world such as Bell Canada, Livingstone International, Samsung Electronics of America and an Online Yellow Pages Company in the United Sates. While I also have had an opportunity to be a part of an Australian company that provides medical supplies. In charge for processing orders from existing and new clients. Handling emails and incoming calls that require technical support for all Samsung products has been helpful for me to improve my patience and connecting with customers to exceed their expectations and then I became part of oDesk Customer Support.

100% Job Success
$8.00 /hr
6,006 hours

Czarina katrina D.

Czarina katrina D.

Upwork - Elance Recruiting Team Lead - CSR Team Manager - Trainer

Philippines - Tests: 10 - Portfolio: 1

I am a Recruiter/ CSR Team Manager/ Trainer specializing in the development and management of GLOBAL VIRTUAL TEAMS. I've worked/ working with the best companies here in Upwork - Global Hires, gDev and Upwork itself. I see to it that Recruitment targets are met by: Developing recruitment plans Creating technical and culture-fit job descriptions Sourcing the best candidates Ensuring tests are current and applicable to the job Assisting in on-boarding Making Hiring Managers happy! Note: My oDesk video is about my Customer Service experience, please view my work history and feedback to get an idea of my recruiting expertise

Groups: Pro Customer Service

100% Job Success
$20.00 /hr
11,806 hours

Rakibul I.

Rakibul I. Agency Contractor

Web Apps developer - WordPress Expert - PHP, MySQL, Ajax, API, Zendesk

Bangladesh - Tests: 3 - Portfolio: 12

In 8 years of profession, I typically worked with pretty compiled front end stuff. Usually complicated PHP/MySQL and front end API, which compiles down to JavaScript for sure, but its way more complex what cannot be done easily. My UI designs are Responsive all the way! I feel excited when I get a call for a complex Back-End Development and UX suggestions. My skill Spotlight as Front End Developer: - Write production JavaScript/Coffee-script, PHP, AJAX etc. - Wire up and make use of JSON, XML, 3rd RESTful API and integrate with back-end development code. - Working out AngularJS, JS Libraries, Node.js, Express.js, Backbone.js - Write the HTML/CSS3 and integrate the JavaScript to make the UI work with the production code. Back-end core development: PHP, CodeIgniter, LAMP, MySQL, JavaScript, JQuery, AJAX, HTML, CSS3 with Responsive designs for mobile, iPad And Tablet etc. CMS: WordPress (WooCommerce, BuddyPress, other-Press) Drupal (Complex Plugin & Premium Theme) Opencart, Magento, OsCommerce CRM: Zendesk,, Salesforce, Social Media Integration: Facebook API, Twitter API, g+, Google Map API and custom API development. Payment integration: PayPal, etc.

Groups: Application Developers Alliance, LoadedCommerce

Associated with: Dynamic Web Lab, dA Tomato Ltd., Auto Craft Inc.

90% Job Success
$22.22 /hr
332 hours

Rodney Earl Zanoria

Rodney Earl Zanoria Agency Contractor

Wordpress Guru | White Hat SEO | SMM

Philippines - Tests: 28 - Portfolio: 14

Hi! Thanks for taking the time to go over my profile. I'm sure you had a lot of applicants to consider before you clicked on my name. Since I value your time so much, here's an overview about myself: My values: Quality ● Integrity ● Excellence I've been creating client success since 2009, when I started freelancing. It is my goal to not only exceed clients' expectations through a job well done but also cultivate healthy business relationships. I do the following services: Website Design and Development (HTML, CSS, Wordpress) Graphics (Design and editing with Photoshop) Search Engine Optimization (On-Page / Off-Page) Social Media Marketing (Facebook, Twitter and Pinterest) Viral Marketing (Plugins and more!) Online Marketing (Lead Generation Services, Link Building) Multimedia Services (Video Editing, Animation, Voice-over, etc.) Virtual Assistance (Blogging, Writing, Data Encoding) Some of my recent projects (updated regularly) 1. (recently migrated) - a redesign project for an architectural firm. Their old site is found here ( This is mobile responsive (check it out). 2. - a theme customization for a physical fitness trainer. His old theme is already gone. We had to replace it since his previous developer did a messy coding. 3. Etc etc etc. You can find them all here:

Associated with: SND Human Resources Agency, MediaSME Global Services Agency Agency

97% Job Success
$11.00 /hr
2,169 hours

Abed Ali

Abed Ali Agency Contractor


Bangladesh - Tests: 17 - Portfolio: 39

Abed Ali is a Top level Wordpress theme developer. He is working on Theme Development, Customization, Responsive design, Twitter Boostrap. #Genesis Expert!! #OptimizePress Expert!! Wordpress Plugin & Responsive Theme, Genesis Framework, Thesis Theme, OptimizePress, Wishlist Membership, Magento ,Shopify , VBulletin Website. Sectors:::: >>Complex WordPress projects, >>Responsive WordPress themes, >>WordPress with e-commerce, >>WordPress plugins, >>Moving existing site to WordPress CMS, >>Creating themes with provided design, >>WordPress for property (real estate), >>Adding WP blog to existing site >>website Bug Fixes

Groups: Bluehost Developers and Designers, concrete5...

Associated with: BD Soft Web

92% Job Success
$11.11 /hr
779 hours

Angelica Pereyra

Angelica Pereyra Agency Contractor

Chat and email support representative

Philippines - Tests: 7

A goal oriented and a hardworking employee. I strive hard to provide the best service possible. I take my job seriously and I put my heart to it. My years of experience in the support industry has given me knowledge not only to be the best but how to actually love what I do which is one of the factors why I excel in my field. I have been trained well on how to handle difficult situations. I know how to communicate well either by email and or chat.

Groups: Pro Customer Service

Associated with: TRISIS Contact Solutions

97% Job Success
$11.11 /hr
4,285 hours

Jocelyn C.

Jocelyn C. Agency Contractor

Perfectionist Customer Operations Consultant/Manager

Canada - Tests: 8

Over the past 10 years, I have worked within a contact center environment in the customer service industry. I have assisted individual and corporate clients in various areas of business. Quality and accuracy assurance markings were always 98% - 100%. I have consulted and managed in the customer support industry and have worked in a project manager and analyst role. • 10 years of experience providing customer service. • Over 6 years experience in a fast-paced, deadline-driven environment. • Critical thinker • Energetic and organized • Self-starter with professional manner • Excellent communication skills • Creative problem solver • Highly organized with superior attention to detail • Experience managing large teams and analyzing data for QA as well as coming up with plans/ideas to incorporate exceptional customer service within the team. Data Entry Clerk/Virtual Assistant During this contract for a client, I retrieved and entered content and media into Wordpress hosted websites. I also learned the basics of creating and managing websites via Wordpress including implementing templates and plugins, applying SEO to content and basic website layout/development in order to be able to make changes as needed. SEO was also learned via the creation of keyword based articles and via proper use of the keyword tool and SEO by Yoast plugin. Research Investigated and analyzed client complaints to identify and resolve issues. Multitasking Demonstrated proficiencies in telephone, e-mail, fax and filing within high-volume environment. Data Entry Reviewed and updated client correspondence files and scheduling database. Reporting Updated client payment plans and monitored payment compliance and progress. Administration Answered multiple phone lines, transferred calls to corresponding departments, scheduled customer appointments and billed accordingly. Customer Service Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.

Groups: Pro Customer Service

Associated with: Everything Assistants

100% Job Success
$30.00 /hr
5,594 hours

Suzanne N.

Suzanne N.

Customer Service/Virtual Assistant

United States - Tests: 9 - Portfolio: 2

I have 7 years' experience in running a Freebie site, 10+ years Customer Service for a telecommunication company, Floral company, Gift company, and 15+ years General Office skills along with Accounts receivable skills, I have accumulated a wide variety of skills to accommodate any business. I love to show a client what an asset I can be. My skills include: • Customer/Phone Support/Chat/Email • Order Entry • Data Entry • Social Media (Facebook, Twitter, Linkedin, etc.) • Freshbooks Certified • Quality Assurance • Asana • Zendesk • SEO - Search Engine Setup, Google, Bing, Yelp, Yahoo, Other • Wordpress - article setup, SEO, keywords, tags, plugin management I have a degree in Business Management/Accounting. I am versatile, hardworking and love a challenge. For 10 years, I worked at home creating web pages, typing, bookkeeping and general tax preparation while I worked outside the home. I have light skills in Excel and QuickBooks Pro. Running my own Freebie site gave me skills with dealing with advertisers, Affiliate marketing and with a member base site. The site script had to be maintained, and updates done on a regular basis. I used many forms of affiliate marketing and learned some valuable marketing skills for bringing in new customers. Working as a customer service representative I have strong skills in defusing a difficult situation and turning it into a positive experience for the customer. I enjoy customer service, as a happy customer is a returning customer. Fully equipped, private home office. Accessible through Skype, Google Voice, email, instant messenger or SMS.

94% Job Success
$20.00 /hr
4,363 hours