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Account Management Job Cost Overview

Typical total cost of Upwork Account Management projects based on completed and fixed-price jobs.

Upwork Account Management Jobs Completed Quarterly

On average, 50 Account Management projects are completed every quarter on Upwork.

50

Time to Complete Upwork Account Management Jobs

Time needed to complete a Account Management project on Upwork.

Average Account Management Freelancer Feedback Score

Account Management Upwork freelancers typically receive a client rating of 4.52.

4.52
Last updated: August 1, 2015

Popular Account Management Searches

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  1. Tomas S.

    Tomas S.

    DIZIZIT.COM

    Belgium - Tests: 3

    People Person Innovation Geek Account Manager M@rketeer Positivo Graphic Designer DJ I'm a business person with a technical background and with a creative state of mind. This makes it possible to really understand what the client wants. With the experience in marketing, design and IT, it gives me the opportunity to be a real added value for my customers.

    $61.11 /hr
    2 hours
    0.00
  2. Carrie Cathey

    Carrie Cathey

    Internet Branding Specialist

    United States

    A combined five years of experience working as an online branding manager, content curator and social media specialist to strengthen companies online presence by creating, editing and developing blogs, articles and newsletters through skills I have developed through my professional and educational experience (MBA, BA in Communication and certifications). Other areas of concentration include: rebranding individuals/ companies; pitching articles/content to syndicated networks and publicists; creating taglines; promoting individuals/companies on radio shows & podcasts.

    $26.00 /hr
    1,040 hours
    4.98
  3. Amanda Mitchell

    Amanda Mitchell

    Experienced Publicist with big Agency Appeal

    United States

    For the past 15 years I have been involved in large scale, global marketing and PR campaigns and events for Fortune 500/ 1000 companies, High Profile Personalities and a variety of industries. Each campaign executed has been a true testament to my loyalty to a project and to my clients. Personally attending to each of my clients needs with enthusiasm, creaticity, tenacity and energy, I have garnered a level of experience that a person would need; to understand the diverse elements required daily to succeed in the US. I employee unique strategies to promote my clients and position them at the forefront of this ever-changing industry. My clients become family and I strive to develop long-term working relationships.

    $38.00 /hr
    0 hours
    5.00
  4. Kelly Widener

    Kelly Widener

    Marketing/Social Media Expert/Project Manager

    United States - Portfolio: 11

    From managing your website to executing social media or email campaigns, I help grow your business. With over 8 years experience working with clients to establish and grow their online presence, I have a proven track record of delivering results. My background includes extensive customer service, sales and marketing as well as business management. I have over 5 years experience in project management for website design/development, and have overseen over 2 dozen websites go live. I'm passionate about what I do. I'm creative, organized, efficient and effective and always looking to learn more!

    $35.00 /hr
    0 hours
    0.00
  5. Kenneth Aguilar Flores

    Kenneth Aguilar Flores

    Virtual Assistant and Customer Support rep

    Nicaragua - Tests: 12 - Portfolio: 2

    Eager to apply my experience as an award winning Supervisor, outstanding customer service representative and engaging team leader with 6000+ hrs of telephone experience managing inbound an/or outbound call. Highly motivated and professional committed to achieve highest possible client satisfaction. EXPERIENCE COACH/SUPERVISOR, SITEL NICARAGUA JUNE 2013 – FEBRUARY 2014 Responsibilities -Create an action plan that will help representatives to achieve monthly goals and metrics. -Communicate and recognize representatives for their daily performance and metric achievements. -Observe, Track, Analize and Follow up on Team Performance. -Supervise, manage and train newcoming and tenure representatives on how to provide great Customer Experience, Call handling skills, Service Level, Schedule Adherence, First Time Resolution, Average Handling Time, Attendance, Policies and Procedures. -Create skill and knowledge enhancement plans to sharpen team members skills and knowledge. -Weekly call auditing for Quality Assurance. Achievements -Top 5 Coach 3 times with an average of 85%. -Successfully implemented remediation plan to improve Overall Team Performance from 65% to 80% in October. -Average Team Customer Satisfaction rating of 80% in 6 months. CUSTOMER SERVICE, CHAT AND TELESALES REPRESENTATIVE, SITEL NICARAGUA JUNE 2010 – JUNE 2013 Responsibilities -Provide first point of contact for credit card customers with general inquiries, credit card payments, refunds, personal information updates, fraud assistance, disputes, balance transfers, online service and escalated calls. -Offer credit card benefits such as credit card insurance and free credit scores to customers. -Offer credit card balance transfers. -Escalations support representative. Achievements -Overall Customer satisfaction rating 90%. -Praised for outstanding customer service by management. SKILLS SUMMARY · Telephone skills · Customer support · Account management · Microsoft Office 2010 · Workforce management · Over the telephone sales · Sales and marketing CERTIFICATIONS 2013 HUMAN RESOURCES CERTIFICATION Coach course, Sitel Managua. 2013 MANAGING TEAM METRICS. Coach course, Sitel Managua. 2013 ACTION PLANING. Coach course, Sitel Managua. 2013 MOTIVATING A WINNING SALES TEAM. Coach course, Sitel Managua. Over the past 4 years I have worked in the call center industry, I have experience working for a major U.S. Credit Card Company in Customer Service, Chat, Telesales and Escalations. I also have experience supervising and managing a 16 people Team performance. All of this experience gave me great communication and call handling skills. I'm a very communicative person with my clients and superiors, a good practice I'd like to apply if I get hired for your services. I have a very large knowledge of computer programs and Microsoft Office and SEO. My native language is Spanish and my English level is fluent in both verbal and written however, since I'm not a native English speaker I do have a little accent. I'm able to perform well under pressure and I have very good time management skills, more importantly I'm a very hardworking person willing to give the best work ethic in any position that I'm assigned to. I am responsible, organized and a great team-player, proactive and willing to learn new opportunities and skills to get the job done.

    $5.56 /hr
    1,219 hours
    4.25
  6. Mary Abigail Luna

    Mary Abigail Luna

    Operations & Project Manager / Client Budget Manager / Office Manager

    Philippines - Tests: 11 - Portfolio: 10

    I started my career in a Business Process Outsourcing (call center) company, working B2B Collections for a top USA-based company. Telephone and email where the mediums used for collections. My duties as a collector included daily reporting, skip tracing, account reconciliation and account monitoring on top of collections. Systems included a CRM and a web-pased payment processing system. While there, I trained for a Professional Accounts Collection Course run by T.R.Paulsen and Associates and was certified in 2010. I stayed on with the company until June of 2012. Some of my notable skills are the ability to work either independently or in a team environment, average typing speed of 62 wpm with 97% accuracy, knowledge in skip tracing techniques, customer-centricity and an excellent handle on the English language; to name a few.

    $20.00 /hr
    977 hours
    4.42
  7. Bethany Morales

    Bethany Morales

    A Solutions Oriented Virtual Assistant

    United States - Tests: 16

    Meeting your needs full-time is my aspiration. I had to leave the office grind to take care of my ailing parents and am now a stay-at-home mother! I have plenty of free time to ensure that the goals you set are matched and even at times exceeded. Below are just some of my many skills: Customer Service Expert. Polished telephone, interpersonal and writing skills. Energetic, patient and diplomatic. Creative Innovator. Research, develop and implement creative solutions. Experienced in Co-Creation. Facilitate a discussion of customer desire and value for mutual gain and benefit. Willing Challenge Accepter. Use skill set to turn challenge into opportunity. Experienced in Strategic Planning. Effectively communicates with diverse clientele. Meet with and manage proposals from contractors and vendors. Evaluate and monitor market trends. Plan and facilitate events within a budget.

    $17.78 /hr
    275 hours
    4.60
  8. Mrs. kajul A.

    Mrs. kajul A.

    Lead generation| Real Estate| Open-cart| Research|Data entry|Pdf

    Bangladesh - Tests: 6 - Portfolio: 16

    I also have some experience in the following areas: Lead generation | eCommerce | Magento | open-cart | real estate ads post | research | Pdf to MS Office. Works Tireless For 14-18 Hours Straight Daily & 120 Hours Per Week - I Provides Quickly And Perfect Results. Lead generation - Beats The Agreed Date Of Deadline A Day Or Two For Clarifications And Adjustments. My main skill is Lead generation. I provide keyword based Lead generation. Massage me i provide sample of keyword based Lead generation.

    $3.99 /hr
    831 hours
    4.94
  9. Ivan Yau

    Ivan Yau

    Product Manager + Account Manager

    Canada - Tests: 7

    A highly regarded Account Manager and Customer Service Sales Professional with extensive experience in Project and Account Management, CRM Implementation, and Tools + Services Deployment. An aggressive collector of broad expertise relative to Business Development, Implementation and Services Delivery, and Product Development. SPECIALTIES: • Product Management • Account Management (relationship building and nurturing) • B2B + B2C Sales and Service • Simplifying Communication • Training + Coaching • iGaming/eGaming Business • Affiliate Marketing Customer Service & Sales: • Over 8 combined years experience in Business to Business + Business to Consumer Sales and Service, Customer Facing, Account Management of Micro and Small Businesses. Highly motivated, creative and versatile with strong experience in customer-business relations. Computer: • Type at 75 WPM, MS Office Suite, Windows OS, WYSIWYG + CMS editors including WordPress, Webinar Hosting and Training software (Adobe Connect, GoToAssist, GoToMeeting, Teamviewer, Camtasia), Social Media Marketing and Off-Page SEO techniques.

    $22.97 /hr
    17 hours
    5.00
  10. Christine S.

    Christine S. Agency Contractor

    Social Media Marketing/Content Writer/Blog Writer/Project Manager

    United States - Tests: 4 - Portfolio: 3

    My objective is to work in a challenging and fulfilling work atmosphere where I can use my communication, problem solving, and writing skills to prove my expertise. I have a strong work ethic and I will continually learn to advance in the job that I have. I am extremely familiar with working remotely and communicating via the internet. I have strong experience with computer programs and learning new platforms. I have an AA in Business Administration and a Bachelor of Arts from the University of Central Florida in English/Education.

    Associated with: Social Nova Media

    $25.00 /hr
    719 hours
    5.00