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Account Management Job Cost Overview

Typical total cost of Upwork Account Management projects based on completed and fixed-price jobs.

Upwork Account Management Jobs Completed Quarterly

On average, 21 Account Management projects are completed every quarter on Upwork.


Time to Complete Upwork Account Management Jobs

Time needed to complete a Account Management project on Upwork.

Average Account Management Freelancer Feedback Score

Account Management Upwork freelancers typically receive a client rating of 4.58.

Last updated: October 1, 2015

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Kevin M.

Kevin M.

Expert Email Marketing Professional

United States - Tests: 1

Sales & marketing professional with a record of success and over twenty years of creative and 
strategic experience in B2B and consumer marketing, advertising and branding for private and 
public organizations. Strategic thinker who brings unique and relevant insights to the challenge of creating and implementing effective integrated sales and marketing strategies. Passionate learner who follows emerging trends in technology and understands how to combine multiple marketing channels for maximum effectiveness. Industry Experience: Agriculture // Architecture & Interior Design // Business Services // Construction // Energy // Entertainment // Healthcare // Hospitality // Manufacturing // Non-Profit // Pharmaceutical // Printing // Real Estate // Retail // Sporting Goods

$50.00 /hr
0 hours

Emily B.

Emily B. Agency Contractor

Project Management Superstar

Philippines - Tests: 10

Over the past 7 years I have provided project management and virtual assistance and support services for financial and non-financial service companies in the United States, Australia and UK. I have a broad orientation in customer service, support and sales. I have also handled numerous projects and people, ranging from call-center management campaigns, to account management for companies servicing Fortune 500 companies. My number one goal is to always increase my client's bottom-line and make sure I am contributing to the growth and profitability of the organization. I am detail oriented and can produce good quality work always on schedule, even under pressure. I am also a freelance copywriter and have excellent command of the English language. I am comfortable working in any type of industry as I have a diverse industry experience, which includes financial companies, medical companies, real-estate, business coaching, law and more.

Groups: Pro Customer Service

Associated with: BusinessLinks

100% Job Success
$16.67 /hr
9,113 hours

Kandis Knight

Kandis Knight

Publicist, Social Media Expert, Published Journalist, Business Analyst

United States - Tests: 6 - Portfolio: 5

Greetings, my name is Kandis Knight ( ), it will be a pleasure to assist with your business needs. In today's competitive market, an experienced social media strategist is what you need, one who is also a master publicist and clearly understands the delicate balance of proper "word choice" and brand reputation. Over the last 15 years, I have developed a wide range of internet marketing techniques based on my experience in journalism, entertainment, guerilla marketing, public relations and social media. My specially designed techniques are used in many layers to help publicize my clients, both small businesses and large corporations. I have worked hard to maintain a Klout score of 60 and an International email database of over 800,000 featuring direct contact to some of the best leaders in business, community, entertainment, sports and real estate. In, addition, I have a social media following of over 20K (Twitter 10,000, Facebook 7,000, LinkedIn 1,000, Myspace 6,000, Instagram 7,000). My core competency lies in helping companies develop their internet profiles and "personas", and teaching companies how to harness the power of the internet. I also serve as a resource to my networks, providing my social media channels with information about my clients and information that can help them in their daily lives. My techniques always positively affect "bottom-lines" due to the aggressive tactics I have learned from years of experience and the extent of the creativity I use to employ my campaigns. I operate a full service social media command center in my home, complete with all necessary office tools and resources to best benefit your campaign, including high speed internet, and Apple products and all necessary printing and monitoring devices. I also have experience in the following areas: Blogging WordPress TypePad Twitter (and many Twitter Management Applications) Live Writer Podcasting Audacity FeedBlitz Bloglines LinkedIn Facebook MySpace Flickr Twitter Ning Pinterest HTML / HTML editors YouTube Digg StumbleUpon Technorati reddit Google and related tools (Analytics, etc.) Camtasia/Screenflow/Keynote/Powerpoint PitchEngine Sprout Social Twellow Microsoft mastery in all packages (Office, PowerPoint, Excel, Access)

$12.22 /hr
0 hours

Tomas S.

Tomas S.


Belgium - Tests: 3

People Person Innovation Geek Account Manager M@rketeer Positivo Graphic Designer DJ I'm a business person with a technical background and with a creative state of mind. This makes it possible to really understand what the client wants. With the experience in marketing, design and IT, it gives me the opportunity to be a real added value for my customers.

$61.11 /hr
2 hours

Nadya Movchan

Nadya Movchan

Marketing Manager

Ukraine - Tests: 1

Strong marketing and advertising specialist. Over 4 years of project management experience for top local and international brands. Analytical and strategic thinker, client-oriented. Able to produce results under pressure within a fast moving environment. Willing to work hard and learn fast. Recommendations and portfolio available upon request.

$20.00 /hr
0 hours

Teodor Stroie

Teodor Stroie

Marketing Professional.

United States

What can I say, I have a way with words and am a friend of the search engines. If you're looking for engaging SEO optimized content or a kick-ass WordPress site that gets Google results, then I'm your guy! Some of my recent work: I built the website using WP and wrote local SEO optimized content. The company now makes between $1,500 - $2,500 a month from organic traffic alone. Don't believe me on how it ranks? Just Google keyword combinations of: Cleveland, stone, engraving, boulder, headstone, monument etc... I'm new on E-lance and am ready to take on any project!

$16.00 /hr
0 hours

Ivan Yau

Ivan Yau

Product Manager + Account Manager

Canada - Tests: 7

A highly regarded Account Manager and Customer Service Sales Professional with extensive experience in Project and Account Management, CRM Implementation, and Tools + Services Deployment. An aggressive collector of broad expertise relative to Business Development, Implementation and Services Delivery, and Product Development. SPECIALTIES: • Product Management • Account Management (relationship building and nurturing) • B2B + B2C Sales and Service • Simplifying Communication • Training + Coaching • iGaming/eGaming Business • Affiliate Marketing Customer Service & Sales: • Over 8 combined years experience in Business to Business + Business to Consumer Sales and Service, Customer Facing, Account Management of Micro and Small Businesses. Highly motivated, creative and versatile with strong experience in customer-business relations. Computer: • Type at 75 WPM, MS Office Suite, Windows OS, WYSIWYG + CMS editors including WordPress, Webinar Hosting and Training software (Adobe Connect, GoToAssist, GoToMeeting, Teamviewer, Camtasia), Social Media Marketing and Off-Page SEO techniques.

$22.97 /hr
22 hours

Kenneth Aguilar Flores

Kenneth Aguilar Flores

Virtual Assistant and Customer Support rep

Nicaragua - Tests: 12 - Portfolio: 2

Eager to apply my experience as an award winning Supervisor, outstanding customer service representative and engaging team leader with 6000+ hrs of telephone experience managing inbound an/or outbound call. Highly motivated and professional committed to achieve highest possible client satisfaction. EXPERIENCE COACH/SUPERVISOR, SITEL NICARAGUA JUNE 2013 – FEBRUARY 2014 Responsibilities -Create an action plan that will help representatives to achieve monthly goals and metrics. -Communicate and recognize representatives for their daily performance and metric achievements. -Observe, Track, Analize and Follow up on Team Performance. -Supervise, manage and train newcoming and tenure representatives on how to provide great Customer Experience, Call handling skills, Service Level, Schedule Adherence, First Time Resolution, Average Handling Time, Attendance, Policies and Procedures. -Create skill and knowledge enhancement plans to sharpen team members skills and knowledge. -Weekly call auditing for Quality Assurance. Achievements -Top 5 Coach 3 times with an average of 85%. -Successfully implemented remediation plan to improve Overall Team Performance from 65% to 80% in October. -Average Team Customer Satisfaction rating of 80% in 6 months. CUSTOMER SERVICE, CHAT AND TELESALES REPRESENTATIVE, SITEL NICARAGUA JUNE 2010 – JUNE 2013 Responsibilities -Provide first point of contact for credit card customers with general inquiries, credit card payments, refunds, personal information updates, fraud assistance, disputes, balance transfers, online service and escalated calls. -Offer credit card benefits such as credit card insurance and free credit scores to customers. -Offer credit card balance transfers. -Escalations support representative. Achievements -Overall Customer satisfaction rating 90%. -Praised for outstanding customer service by management. SKILLS SUMMARY · Telephone skills · Customer support · Account management · Microsoft Office 2010 · Workforce management · Over the telephone sales · Sales and marketing CERTIFICATIONS 2013 HUMAN RESOURCES CERTIFICATION Coach course, Sitel Managua. 2013 MANAGING TEAM METRICS. Coach course, Sitel Managua. 2013 ACTION PLANING. Coach course, Sitel Managua. 2013 MOTIVATING A WINNING SALES TEAM. Coach course, Sitel Managua. Over the past 4 years I have worked in the call center industry, I have experience working for a major U.S. Credit Card Company in Customer Service, Chat, Telesales and Escalations. I also have experience supervising and managing a 16 people Team performance. All of this experience gave me great communication and call handling skills. I'm a very communicative person with my clients and superiors, a good practice I'd like to apply if I get hired for your services. I have a very large knowledge of computer programs and Microsoft Office and SEO. My native language is Spanish and my English level is fluent in both verbal and written however, since I'm not a native English speaker I do have a little accent. I'm able to perform well under pressure and I have very good time management skills, more importantly I'm a very hardworking person willing to give the best work ethic in any position that I'm assigned to. I am responsible, organized and a great team-player, proactive and willing to learn new opportunities and skills to get the job done.

86% Job Success
$5.56 /hr
1,219 hours