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Account Management Job Cost Overview

Typical total cost of Upwork Account Management projects based on completed and fixed-price jobs.

Upwork Account Management Jobs Completed Quarterly

On average, 50 Account Management projects are completed every quarter on Upwork.

50

Time to Complete Upwork Account Management Jobs

Time needed to complete a Account Management project on Upwork.

Average Account Management Freelancer Feedback Score

Account Management Upwork freelancers typically receive a client rating of 4.52.

4.52
Last updated: August 1, 2015

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  1. Jeannette Jaen

    Jeannette Jaen

    Document Controller/ ISO Auditor/Consultant/Data Entry Specialist

    Philippines - Tests: 7 - Portfolio: 2

    *Document Controller/ISO Auditor/Consultant Have determined and enforced through functional groups – Quality Management System Requirements in order for the organization to meet internal and external requirements, monitors, implements and maintains the Quality Management System and its compliance to ISO 9001:2000/9001:2008 Standards, Evaluates and develops improved techniques for document and records control, establish and maintain documents and records control system in the organization, reports the performance of the document control system for review and as a basis for improvement to the TOP Management, coordinates, assists and review processes of the functional units, conducts Internal Quality Audit to check if its in compliance with the ISO Standards and facilitates ISO Awareness and Records Management. *Data Entry Specialist Is very detailed, works with less supervision and can be relied to any task given. Output are of Quality and is done as scheduled. *Order Processing/ Inventory Management Takes or place after an order has been submitted by a Buyer. Ensures extensive inventory management. Updates shipping status of the buyer and submits daily report promptly.

    $5.56 /hr
    666 hours
    4.83
  2. Emily B.

    Emily B. Agency Contractor

    Project Management Superstar

    Philippines - Tests: 10

    Over the past 7 years I have provided project management and virtual assistance and support services for financial and non-financial service companies in the United States, Australia and UK. I have a broad orientation in customer service, support and sales. I have also handled numerous projects and people, ranging from call-center management campaigns, to account management for companies servicing Fortune 500 companies. My number one goal is to always increase my client's bottom-line and make sure I am contributing to the growth and profitability of the organization. I am detail oriented and can produce good quality work always on schedule, even under pressure. I am also a freelance copywriter and have excellent command of the English language. I am comfortable working in any type of industry as I have a diverse industry experience, which includes financial companies, medical companies, real-estate, business coaching, law and more.

    Groups: Pro Customer Service

    Associated with: BusinessLinks

    $16.67 /hr
    9,068 hours
    4.94
  3. Kandis Knight

    Kandis Knight

    Publicist, Social Media Expert, Published Journalist, Business Analyst

    United States - Tests: 6 - Portfolio: 5

    Greetings, my name is Kandis Knight ( http://about.me/kandisknight ), it will be a pleasure to assist with your business needs. In today's competitive market, an experienced social media strategist is what you need, one who is also a master publicist and clearly understands the delicate balance of proper "word choice" and brand reputation. Over the last 15 years, I have developed a wide range of internet marketing techniques based on my experience in journalism, entertainment, guerilla marketing, public relations and social media. My specially designed techniques are used in many layers to help publicize my clients, both small businesses and large corporations. I have worked hard to maintain a Klout score of 60 and an International email database of over 800,000 featuring direct contact to some of the best leaders in business, community, entertainment, sports and real estate. In, addition, I have a social media following of over 20K (Twitter 10,000, Facebook 7,000, LinkedIn 1,000, Myspace 6,000, Instagram 7,000). My core competency lies in helping companies develop their internet profiles and "personas", and teaching companies how to harness the power of the internet. I also serve as a resource to my networks, providing my social media channels with information about my clients and information that can help them in their daily lives. My techniques always positively affect "bottom-lines" due to the aggressive tactics I have learned from years of experience and the extent of the creativity I use to employ my campaigns. I operate a full service social media command center in my home, complete with all necessary office tools and resources to best benefit your campaign, including high speed internet, and Apple products and all necessary printing and monitoring devices. I also have experience in the following areas: Blogging WordPress TypePad Twitter (and many Twitter Management Applications) Live Writer Podcasting Audacity FeedBlitz Bloglines LinkedIn Facebook MySpace Flickr Twitter Ning Pinterest HTML / HTML editors YouTube Digg del.icio.us StumbleUpon Technorati reddit Google and related tools (Analytics, etc.) Camtasia/Screenflow/Keynote/Powerpoint PitchEngine Sprout Social Twellow Microsoft mastery in all packages (Office, PowerPoint, Excel, Access)

    $12.22 /hr
    0 hours
    0.00
  4. Tomas S.

    Tomas S.

    DIZIZIT.COM

    Belgium - Tests: 3

    People Person Innovation Geek Account Manager M@rketeer Positivo Graphic Designer DJ I'm a business person with a technical background and with a creative state of mind. This makes it possible to really understand what the client wants. With the experience in marketing, design and IT, it gives me the opportunity to be a real added value for my customers.

    $61.11 /hr
    2 hours
    0.00
  5. Heather C.

    Heather C.

    Accurate, Honest, Reliable Assistant 5 STAR RATING

    United States - Portfolio: 1

    In over 10 years, I've had experience as an Executive Assistant, Administrative Assistant, Personal Assistant, Virtual Assistant, Operations Manager, HR Supervisor, Marketing Assistant and Accounts Payable/Accounts Receivable Supervisor. Promotions and learning new positions were constant in my profession. You will be very satisfied with my services to make your life easier!

    $22.00 /hr
    629 hours
    5.00
  6. Carrie Cathey

    Carrie Cathey

    Internet Branding Specialist

    United States

    A combined five years of experience working as an online branding manager, content curator and social media specialist to strengthen companies online presence by creating, editing and developing blogs, articles and newsletters through skills I have developed through my professional and educational experience (MBA, BA in Communication and certifications). Other areas of concentration include: rebranding individuals/ companies; pitching articles/content to syndicated networks and publicists; creating taglines; promoting individuals/companies on radio shows & podcasts.

    $26.00 /hr
    1,040 hours
    4.98
  7. Amanda Mitchell

    Amanda Mitchell

    Experienced Publicist with big Agency Appeal

    United States

    For the past 15 years I have been involved in large scale, global marketing and PR campaigns and events for Fortune 500/ 1000 companies, High Profile Personalities and a variety of industries. Each campaign executed has been a true testament to my loyalty to a project and to my clients. Personally attending to each of my clients needs with enthusiasm, creaticity, tenacity and energy, I have garnered a level of experience that a person would need; to understand the diverse elements required daily to succeed in the US. I employee unique strategies to promote my clients and position them at the forefront of this ever-changing industry. My clients become family and I strive to develop long-term working relationships.

    $38.00 /hr
    0 hours
    5.00
  8. Kelly Widener

    Kelly Widener

    Marketing/Social Media Expert/Project Manager

    United States - Portfolio: 11

    From managing your website to executing social media or email campaigns, I help grow your business. With over 8 years experience working with clients to establish and grow their online presence, I have a proven track record of delivering results. My background includes extensive customer service, sales and marketing as well as business management. I have over 5 years experience in project management for website design/development, and have overseen over 2 dozen websites go live. I'm passionate about what I do. I'm creative, organized, efficient and effective and always looking to learn more!

    $35.00 /hr
    0 hours
    0.00
  9. Ivan Yau

    Ivan Yau

    Product Manager + Account Manager

    Canada - Tests: 7

    A highly regarded Account Manager and Customer Service Sales Professional with extensive experience in Project and Account Management, CRM Implementation, and Tools + Services Deployment. An aggressive collector of broad expertise relative to Business Development, Implementation and Services Delivery, and Product Development. SPECIALTIES: • Product Management • Account Management (relationship building and nurturing) • B2B + B2C Sales and Service • Simplifying Communication • Training + Coaching • iGaming/eGaming Business • Affiliate Marketing Customer Service & Sales: • Over 8 combined years experience in Business to Business + Business to Consumer Sales and Service, Customer Facing, Account Management of Micro and Small Businesses. Highly motivated, creative and versatile with strong experience in customer-business relations. Computer: • Type at 75 WPM, MS Office Suite, Windows OS, WYSIWYG + CMS editors including WordPress, Webinar Hosting and Training software (Adobe Connect, GoToAssist, GoToMeeting, Teamviewer, Camtasia), Social Media Marketing and Off-Page SEO techniques.

    $22.97 /hr
    17 hours
    5.00
  10. Kenneth Aguilar Flores

    Kenneth Aguilar Flores

    Virtual Assistant and Customer Support rep

    Nicaragua - Tests: 12 - Portfolio: 2

    Eager to apply my experience as an award winning Supervisor, outstanding customer service representative and engaging team leader with 6000+ hrs of telephone experience managing inbound an/or outbound call. Highly motivated and professional committed to achieve highest possible client satisfaction. EXPERIENCE COACH/SUPERVISOR, SITEL NICARAGUA JUNE 2013 – FEBRUARY 2014 Responsibilities -Create an action plan that will help representatives to achieve monthly goals and metrics. -Communicate and recognize representatives for their daily performance and metric achievements. -Observe, Track, Analize and Follow up on Team Performance. -Supervise, manage and train newcoming and tenure representatives on how to provide great Customer Experience, Call handling skills, Service Level, Schedule Adherence, First Time Resolution, Average Handling Time, Attendance, Policies and Procedures. -Create skill and knowledge enhancement plans to sharpen team members skills and knowledge. -Weekly call auditing for Quality Assurance. Achievements -Top 5 Coach 3 times with an average of 85%. -Successfully implemented remediation plan to improve Overall Team Performance from 65% to 80% in October. -Average Team Customer Satisfaction rating of 80% in 6 months. CUSTOMER SERVICE, CHAT AND TELESALES REPRESENTATIVE, SITEL NICARAGUA JUNE 2010 – JUNE 2013 Responsibilities -Provide first point of contact for credit card customers with general inquiries, credit card payments, refunds, personal information updates, fraud assistance, disputes, balance transfers, online service and escalated calls. -Offer credit card benefits such as credit card insurance and free credit scores to customers. -Offer credit card balance transfers. -Escalations support representative. Achievements -Overall Customer satisfaction rating 90%. -Praised for outstanding customer service by management. SKILLS SUMMARY · Telephone skills · Customer support · Account management · Microsoft Office 2010 · Workforce management · Over the telephone sales · Sales and marketing CERTIFICATIONS 2013 HUMAN RESOURCES CERTIFICATION Coach course, Sitel Managua. 2013 MANAGING TEAM METRICS. Coach course, Sitel Managua. 2013 ACTION PLANING. Coach course, Sitel Managua. 2013 MOTIVATING A WINNING SALES TEAM. Coach course, Sitel Managua. Over the past 4 years I have worked in the call center industry, I have experience working for a major U.S. Credit Card Company in Customer Service, Chat, Telesales and Escalations. I also have experience supervising and managing a 16 people Team performance. All of this experience gave me great communication and call handling skills. I'm a very communicative person with my clients and superiors, a good practice I'd like to apply if I get hired for your services. I have a very large knowledge of computer programs and Microsoft Office and SEO. My native language is Spanish and my English level is fluent in both verbal and written however, since I'm not a native English speaker I do have a little accent. I'm able to perform well under pressure and I have very good time management skills, more importantly I'm a very hardworking person willing to give the best work ethic in any position that I'm assigned to. I am responsible, organized and a great team-player, proactive and willing to learn new opportunities and skills to get the job done.

    $5.56 /hr
    1,219 hours
    4.25