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Hire a CRM consultant today to manage business relationships and organize customer service, marketing and sales data. CRM consultants can set up email systems, manage call centers and find custom CRM solutions for all your business needs.

Customer Relationship Management (CRM) is the art of using technology to simplify the management of customer connections and the data related to them. CRM solutions often use a combination of sales and marketing automation systems, inventory management systems and CRM databases to boost sales and improve customer service. On Upwork, the world’s largest online workplace, you’ll find CRM consultants who can manage customer relationships for businesses and professionals around the world.

Browse CRM job posts for project examples or post your job on Upwork for free!

CRM Job Cost Overview

Typical total cost of Upwork CRM projects based on completed and fixed-price jobs.

Upwork CRM Jobs Completed Quarterly

On average, 158 CRM projects are completed every quarter on Upwork.

158

Time to Complete Upwork CRM Jobs

Time needed to complete a CRM project on Upwork.

Average CRM Freelancer Feedback Score

CRM Upwork freelancers typically receive a client rating of 4.62.

4.62
Last updated: September 1, 2015
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  1. Valerie R.

    Valerie R.

    Salesforce Consultant, Marketing Professional

    United States - Tests: 1

    Valerie holds a Bachelor of Science degree in Management Information Systems and an MBA from the University of Florida with concentrations in Marketing and Competitive Strategy. Valerie’s technical background, entrepreneurial and project management experience, aptitude for client relations, and marketing strategy expertise is a versatile and valuable skillset for a wide range of businesses. Valerie focuses on configuring and customizing SalesForce.com and Wordpress website creation and social media management for ongoing marketing success. Because of her extensive experience in software development, marketing strategy and SalesForce CRM, Valerie can help any company define its marketing strategy and implement systems that drive business results.

    $55.56 /hr
    153 hours
    4.56
  2. Mellissa Rempfer

    Mellissa Rempfer

    Income Development Coach, Business Development, and Trainer

    United States - Tests: 2

    Everyone in business is looking to maximize their resources whether it is time or money. I walk the talk and help people grow in areas that they are weaker or need an extra set of hands. Whether it is a quick few hours to a long term project I bring all of my skill sets to bring out the best results for you. I can oversee and manage projects or develop a new program, training, or product. I can also help and take the burden of doing the time consuming tasks that drain or tax your capacity. Feel free to contact me. 25% of all my contracts get donated to charities.

    $50.00 /hr
    51 hours
    0.00
  3. Ingrid Willems

    Ingrid Willems

    Digital Transformation & Innovation Consultant

    Belgium

    New Media Business consultant, manager, sparring partner and strategist with over 15+ years experience in Digital Media, Digital Classifieds and ICT. Pragmatic, result oriented, data driven Marketing Technologist, Product Manager & Business Developer with the simple purpose to make shift happen in a meaningful, profitable and efficient way. Passionate about the Power of Place, the insights gained from good Data Visualisation, our Digital Neighborhood, the Customer Journey and the e-volution we are part of.

    $135.00 /hr
    0 hours
    0.00
  4. Abu Sayed Mahmud

    Abu Sayed Mahmud

    Admin Support Clerk

    Bangladesh - Tests: 2 - Portfolio: 3

    I am a target oriented individual, with dedication and sincerity, trying to accomplish the task to optimum satisfaction with utmost accuracy. I have five years experience in veteran of office, admin and management services handling all the data, compilation and preparing power point presentation with write up. Good in English with good typing speed. I can communicate in English, Hindi and Bangla very fluently.

    $3.50 /hr
    2,814 hours
    4.80
  5. Paraloman Pulgo

    Paraloman Pulgo

    Certified Research Specialist - Tech and Start-ups

    Philippines - Tests: 2 - Portfolio: 6

    Over 7 years of responsible corporate & freelancing experience as an Administrative Assistant with a proven record of accomplishment in the areas of customer relations, technical support, MS office, data entry, web research, email response handling, decent typing speed and general office operations. Seeking for a place where I can show my exceptional administrative skills, outstanding communication and interpersonal skills combined with leadership skills that allow me to work effectively with minimal supervision where I can be valuable resource to your company.

    $5.56 /hr
    15,358 hours
    5.00
  6. Elinor Guirre

    Elinor Guirre

    Fast, Accurate Data Entry Specialist and Virtual Assistant

    Philippines - Tests: 7 - Portfolio: 5

    As a Virtual Assistant, I focus on what you need for you to become a successful business owner. Your business is your life and my business is you. I am working as a Virtual Assistant for more than five years. I have rendered my services to my clients from United States, Australia and Europe I am versatile, resourceful, fast and yet accurate, motivated, aggressive leader who is committed to excellence in all that I do. I have a small office with computer, printer, scanner and VoIP (unlimited local and long distance anywhere in United States and Canada) I started doing online job, outsourced from an accounting firm in MA, USA, specifically in Quickbooks, data entries on AP's, AR's and later on reconciliations etc. I can withstand pressure and it brings out the best in me!

    Groups: BigCommerce

    $6.67 /hr
    8,044 hours
    4.92
  7. Sean emerson S.

    Sean emerson S.

    Multi-talented Technical/Customer Service/Data Entry/Blogger/AdminAsst

    Philippines - Tests: 11 - Portfolio: 3

    To provide the most exceptional world class service online! I hope that my wide variety of skills and experiences when it comes to online freelancing would come in handy to your company. I have a vast knowledge about sending and managing continuous traffic to a site with the use of integrating SEO and SMM. I can do link submission to link directories and search engines and thus will make it possible to have a good SERP rankings. I can post relevant posts to blogs within your niche so as to get the site being noticed which can possibly lead to back links. I can manage social media accounts and make interactions with the fans/clients to make good impression on the product/fan page. I can write quality articles with the integration of SEO. I can assure you that I can deliver quality and time efficient service. I look forward in having a good working relationship with you. I was previously employed as a Quality Specialist for a Technical Account in Teletech Bacoor. In my position as a Quality Specialist, I was involved in evaluating an agent's call handling skills and finding resolutions in helping them improve their call handling skills to the utmost that they can do. I've also provided Daily Productivity Reports and Compliance Reports for my team. We also give sanctions to Agents, Agent Support Representatives and Team Leaders who are not complying with the company’s policy. Besides that, I was once a Technical Support Representative before I got promoted as a Quality Specialist . In this position, I was involved in supporting the Early Look Program in its development and testing of the new laptops. Investigated hardware and software related problems of customer's laptop. Analyzed customer issues to find resolutions or workarounds. Documented these resolutions for the inclusion to the worldwide knowledge database for laptop computers. We also do sales which includes selling Insurance Plans for notebook computers, laptop accessory and many more. We also process service orders for mailing in notebook computers for repair. As of now, I'm currently employed as a part time Market Research Agent. We were the one’s responsible in performing outbound calls to do different surveys for a particular company in the United States of America. We document these surveys in consideration of the marketing strategy studies made by the client. I also have an extensive experience of being an online freelancer for almost 5 years. Now, with regard to my online career, I was employed multiple times by different employers. I started my career online working as a Data Entry Specialist with different employers. In this position, my job responsibilities are the following, prepares source data for computer entry by compiling and sorting information; establishing entry priorities, processes customer and account source documents by reviewing data for deficiencies; resolving discrepancies by using standard procedures or returning incomplete documents to the team leader for resolution, enters customer and account data by inputting alphabetic and numeric information on keyboard or optical scanner according to screen format, maintains data entry requirements by following data program techniques and procedures, verifies entered customer and account data by reviewing, correcting, deleting, or reentering data; combining data from both systems when account information is incomplete; purging files to eliminate duplication of data, tests customer and account system changes and upgrades by inputting new data; reviewing output, secures information by completing data base backups, maintains operations by following policies and procedures; reporting needed changes, contributes to team effort by accomplishing related results as needed. I also got involved once in CRM data entry. I also got hired many times as a Virtual Assistant. My job responsibilities as a Virtual Assistant varies, depending on what kind of task is given to me. It can be office related task, such as handling inbound and outbound calls, setting appointments for clients, arranging legal papers and documents, and many more office related task, working just like an office secretary based at home. I also got involved in loan processing jobs where I help process loans of clients. I also got hired as a telemarketer where I mainly do sales through phone calls. I also did became an Audio Transcriptioner once. Lastly, I also got hired as a Virtual Assistant that handles Search Engine Optimization, Social Media Marketing, Search Engine Marketing, E-mail Marketing, Article Writing, Blogging, and Web Administration. This was a very complex job role. I got hired multiple times by different employers as a virtual assistant with these job roles and worked on big websites such as cdc.gov, zalora.com.ph and chicify.com. I'm also connected to other freelancing websites.

    Groups: Pro Customer Service

    $6.00 /hr
    2,272 hours
    4.14
  8. Ronald S.

    Ronald S.

    Sales, Marketing and CRM Professional

    United States - Tests: 13

    Sales and marketing manager with 25+ years experience in consultative sales of electronic components, and print and online marketing solutions. Skilled in fields of sales, tactical marketing, strategic marketing and management. Specialize in the selection, configuration, implementation and administration of sales and management tools and applications including Insightly, Zoho, Salesforce, Asana, Redbooth, Google Apps, Analytics, DFP and website design using Weebly. My business and technical experience allow me to align my client's business processes and needs with the appropriate system to deliver the best functionality at the lowest cost. Specialties: Marketing/Advertising/Communications, CRM Systems, Social Media, Research, Business Development, Management.

    $39.00 /hr
    107 hours
    5.00
  9. Tianna K.

    Tianna K.

    Virtual Assistant/Data-entry expert/Telemarketer/Internet Researcher/

    Jamaica - Tests: 6 - Portfolio: 2

    If you're looking for responsive and organize Virtual assistant that is tech and social media savvy then I am the right pick for you. Delivering quality work to clients at a low cost and meeting their expectations is what I aim for. SKILLS - Bookkeeping -Blog &Article writing - Project Management, Virtual Assistant - Affiliate Marketing - Research & Support -Recruiting -Telemarketing Each project is an opportunity which gives me a chance to share my talent and skills. I look forward to working with you!!

    $7.83 /hr
    1,482 hours
    4.86
  10. Adrian Carmelo

    Adrian Carmelo

    Virtual Assistant, Data Entry, Web Research, All-Around Administrator

    Philippines - Tests: 3 - Portfolio: 1

    I finished my Financial Management Degree from a globally competitive university in the Philippines. I have worked as a home-based freelancer in-charge of doing various administrative tasks as follows: - Database Entry - List Building - Online Database Administrator (Salesforce, etc.) - Project Management, Task Management (Asana, Basecamp) - Chat and Email Etiquette - Psychometrician, HR & Payroll Staff - General web research - Academic research - Lead contacts and information research - Image, Article & Infographic Submission Specialist -Typing Speed: 46 WPM; PDF to Word; PDF to Excel - PDF Manipulation; - Proficiency in Ms Office: Word, Powerpoint, Outlook - MS Excel File Manipulation (Filters, Pivots, Macros, Formulas, RDB Merge) - Gmail, Google Docs, Google Spreadsheets, Google Forms Specialist - Social Media Marketing, SEO, SEM, Facebook, LinkedIn, etc. - Basic knowledge of Hoot Suite & Wordpress - Image & Article Content creation - Canva.com; Storify, Feedly, Everpost - Appointment Setting: Youcanbookme.com, Google Calendar - Non-voice Customer Service: Live Chat support; Email support - Email Handling: Email Management; - Email Marketing via Vision6 - Basic Adobe Photoshop and basic graphic designing skills - Basic Video Editing: Windows Moviemaker - Transcriptionist - Basic HTML, Report Link Creation using FTP Tool like Filezilla - TeamViewer or other Remote Desktop set-up - Screen capture (Jing) - Other online tools used: Zendesk, Vision6, OneDrive, Box, Recruiterbox, Places Scout, PipeDrive, Toofr, Yelp, Hubstaff, TimeDoctor If you require any other skills not listed above I can be highly trainable and dependable.

    $5.00 /hr
    1,072 hours
    4.89