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Customer support Job Cost Overview

Typical total cost of Upwork Customer support projects based on completed and fixed-price jobs.

Upwork Customer support Jobs Completed Quarterly

On average, 697 Customer support projects are completed every quarter on Upwork.

697

Time to Complete Upwork Customer support Jobs

Time needed to complete a Customer support project on Upwork.

Average Customer support Freelancer Feedback Score

Customer support Upwork freelancers typically receive a client rating of 4.63.

4.63
Last updated: August 1, 2015
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  1. Donna Moss

    Donna Moss

    Sales/Telemarketing/Lead Generation/Research/Customer Service

    United States - Tests: 7 - Portfolio: 1

    Professional who has over 10 years of combined experience in order processing, appointment setting, cold calling, lead generation, customer service, sales, data entry & research as well as vast experience in managing teams. I am very adept in time management and meeting deadlines. I will work diligently to meet your time-frame and to provided excellent service and work.

    $22.00 /hr
    3,186 hours
    4.88
  2. Winter Jackson

    Winter Jackson

    Sales Expert /Marketing/ Technical Recruiter

    United States - Tests: 2 - Portfolio: 1

    The past few years I have been working with start-ups and established businesses out of San Francisco, Boston, Chicago, and New York City! I've had the incredible and never-ending opportunity to wear many different hats along the way. Although I specialize in Sales/Marketing/Customer service, I have worked along side some very talented, up and coming and well established business owners to help accelerate their success by taking on projects in Business Development, Networking, Research and Development, Lead Generation, Data Entry, Recruiting, Sourcing, Pre-screening and Training new hires. I am not only the top sales representative in any company I work for, but also flourish in being creative and versatile. If you are looking for help in getting your company off the ground or heading in a successful direction, please feel free to contact me. Let's put our heads together and make an impact!

    $20.00 /hr
    4,668 hours
    5.00
  3. Shabana Khan

    Shabana Khan

    Expert Customer Support Manager

    India - Tests: 1 - Portfolio: 1

    I have several years of customer service experience Chat support;Zendesk,Livechat, Kayoke;Email support, Inbound and outbound calls, Order processing, listing products in ebay, Amazon and other ecommerce sites.Can work with Seller central,manage and open tickets,data entry work,research work,seo and smm,Google Places, wordpress and HTML I also have a wealth of experience using Microsoft Word, Microsoft Excel and, Google drive to build weekly and monthly fiscal reports, record affiliate payments and head and manage projects with a team. I have a friendly, professional demeanor and am a confident multitasker, allowing me to take on several responsibilities at once. I'm a quick learner and enthusiastic. I look forward to working with you as a customer service rep as well as your go-to guy for any additional projects you need assistance with. LoVe AlwaYs Shabana Khan

    $6.67 /hr
    4,956 hours
    4.47
  4. Lee Van Cliff E Samson

    Lee Van Cliff E Samson

    Data Specialist

    Philippines - Tests: 6 - Portfolio: 9

    I have a 3-Year Experience with diverse skills developed on Data Entry, Email Management, Network Security, Website Development, Web Store Management, Order Processing, Domain Management, Program Skills, Technical Service and Customer Service Support.

    $22.47 /hr
    4,593 hours
    4.58
  5. Julie B.

    Julie B.

    Customer support, PM, English-to-Russian translator, PA

    Ukraine - Tests: 4

    Professional administrative support, project manager, oDesk recruiter, personal assistant, translator, teacher and marketing specialist. If you are looking for someone to do your job properly, look no further. I'm always on time with exactly what you need. I'm specifically good at technical English-Russian translation (I've worked for Geekbench, and I'm currently translating KeepSafe app). I can also help you with Spanish-to-Russian translation. I'm great at multi-tasking, so I'd be a perfect match if you're looking for a Project Manager or Administrative support who could do various tasks and manage your team. I also have a lot of experience hiring contractors on oDesk. I always strive for excellence, thus, if I do something, I’ll make it 100% perfect.

    $19.89 /hr
    852 hours
    5.00
  6. Sophia M.

    Sophia M.

    VA| Wordpress| HTML CSS PHP| SocialMedia| TeamLead| QA| Photoshop

    Philippines - Tests: 4 - Portfolio: 13

    WORLD CLASS WORKER! I can work as all around Virtual Assistant, Admin Support, Social Media Manager, Project Manager, Wordpress Assistant/Manager/Developer, QA, with basic knowledge on SEO and a lot more. I am responsible and fast learner. I am also flexible to any work given. I am very interested to learn new things, undergo training and improve my skills.

    $10.00 /hr
    1,756 hours
    4.85
  7. Mary Adelaine Dee

    Mary Adelaine Dee

    Business Owner / Marketing & Operations Manager

    Philippines - Tests: 3

    I am currently the owner of a Food Truck and a Garage Cafe in which I also handle online marketing like on Facebook, Instagram and Twitter. My previous work experience include Marketing & Sales Manager for a local marketing & advertising agency, a Leasing & Marketing Manager for an amusement park and a Financial Consultant for an Insurance Company based in Singapore. One of my career highlights was when I was working as a Marketing & Sales Manager, where we have successfully launched a campaign for the biggest brewery in the Philippines which was the "San Mig Light Beer Bucket". A lot of hours were spent in design planning and marketing that which paid off immensely when it was embraced and acknowledged by the public.

    $6.11 /hr
    74 hours
    4.65
  8. Radostin D.

    Radostin D.

    You have a problem? - I am the solution :)

    United Kingdom - Tests: 8

    - PHP, Mysql, Jquery, Jquery Mobile, CSS - Wordpress - plugins, customization, themes, custom coding - Facebook Development, Fan pages/applications - Working with APIs, Facebook API, Twitter API etc. - E-commerce integration with online payment processors (Paypal, Moneybookers, Liberty Reserve, Authorize.net etc.) - Online marketing, affiliate programs, PPC - Web automation, web scraping Please don't hesitate to contact me and discuss different projects even if the requirements are not listed at my personal profile. I am open to all different kind of projects. Waiting for your projects :)

    Groups: Application Developers Alliance

    $33.33 /hr
    149 hours
    4.92
  9. Anastasia Bahcheva

    Anastasia Bahcheva

    SMM, Content manager, Virtual Assistant

    Russia - Tests: 1

    Hi! My name is Anastasia. More than 3 years I work with SMM, Content, Support Services. Professional skills: Advanced PC user Confident knowledge of programs MS Office, Photoshop. Confident knowledge systems Bitrix-1C, Jango Suite, Umi, and others. Writing text on a given topic Compilation of a strategy presentation of the brand for local clients Design and the actual execution of various projects. Сreation of the Web-design products Participate in the creation and promotion of new brands. Personal information: I’m a very self-organization, efficiency. My English level is Intermediate, but I constantly improve it. I aspire for work and new projects, I like it! The ability to find the approach to people and smooth out conflicts

    $10.00 /hr
    851 hours
    5.00
  10. Marie R.

    Marie R.

    Customer Service Pro, Social Media Manager, Project Manager

    Philippines - Tests: 16 - Portfolio: 10

    For the past 10 years of working in different fields, my experience as a teacher, Liaison Officer in a Travel Company, as well as a Technical Support Supervisor, has taught me to acquire varied skills which I am now very much happy to share and impart to the world. I am highly experienced with technology, the internet, website management and research; and social media. I work with these tools day in and day out, whether it is by creating reports or researching the latest trends. I have strong communication skills. I am trust worthy and I can be a dependable virtual assistant to an employer who requires both speed and accuracy. I deliver an excellent result for every project I work on. I enjoy exploring new things and working on projects that gives me the opportunity to enhance my skills. I work fast, I learn fast, and I am very much trainable. I can follow instructions efficiently, with accuracy. I am results-oriented, with a very keen eye for details. I work under minimum supervision and limited delegation.

    Groups: Pro Customer Service

    $9.00 /hr
    5,623 hours
    4.86