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Process improvement Job Cost Overview

Typical total cost of Upwork Process improvement projects based on completed and fixed-price jobs.

Upwork Process improvement Jobs Completed Quarterly

On average, 8 Process improvement projects are completed every quarter on Upwork.

8

Time to Complete Upwork Process improvement Jobs

Time needed to complete a Process improvement project on Upwork.

Average Process improvement Freelancer Feedback Score

Process improvement Upwork freelancers typically receive a client rating of 4.69.

4.69
Last updated: July 1, 2015

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  1. Arthur Jhon Alipante

    Arthur Jhon Alipante Agency Contractor

    Sales and Support Agency Manager

    Philippines - Last active: 26 days ago - Tests: 3 - Portfolio: 1

    I am currently serving as a Customer Support specialist at gTeam FZ LLC providing valuable phone, chat, and ticket-based assistance in business software solutions in the fields of Human Resources and Payroll Management, Profitability and Cost Management Solutions, Mobile Field Service and Workforce Optimization, Portfolio and Management Solutions, and Enterprise CRM Solutions. I have also heavily engaged in the same position in providing Platinum Support in the same fields. I am also an Agency Manager at The Philippine American Life and General Insurance Company (Philam Life), a Health Benefit Agent at Maxicare Healthcare Corp., and a Heath Counselor at Caritas Health Shield, Inc. I am also the Managing Director of Spring Events and Productions Group Inc. with heavy Sales and Marketing experience for consumer and enterprise customers, as well as thoroughly handle after-sales support to all clients. I have previously served as a Software Engineer for over 5 years with Lexmark Research and Development Corp., responsible in the delivery of both Mac applications and Linux print driver software for Lexmark International, Inc., as well as fulfilled a leadership role to lower support tiers of the CSSC group which handle global consumer and enterprise customers of the company, with concentrations on US and EMEA customers to which our business are very relevant. I have also previously served as an Operations Manager of HardShop Labs LLC, with the responsibility of technical, management, staff, and business leadership of SEO specialists that deliver Quality Backlink Building and Article Writing. This experience has provided me early but timely experience in managing on-site and remote workers in meeting the company's vision.

    Groups: Pro Customer Service

    Associated with: Spring Events and Productions Group Inc.

    $20.00 /hr
    1,272 hours
    5.00
  2. Alvis Lazarus

    Alvis Lazarus

    Award Winning SupplyChain Business Consultant | Lean SixSigma MBB | PM

    India - Last active: 9 days ago - Tests: 1 - Portfolio: 6

    Award Winning Supply Chain & Business (Financial) Consultant; Senior Management Professional from 'IIM Calcutta' a premier B School which ranks top 20 globally. Start Up & Supply Chain Specialist; Expert in Financial Modelling, Lean Canvas, Business Plans, Supply chain and Logistics. Certified Six Sigma Champion & Program Management Professional with 13+ years of experience in E-Commerce, Project Management, Lean/Six Sigma, Financial analysis and Supply Chain. Hands-On experience in developing complex Excel applications, VBA, Macros, MS Access, Statistical analysis & project management MS Project. Completed more than 1000 Hours of Corporate Training with hands-on & Live Industrial Case studies on Lean Tools, VSM, Project Management, MS Project, MS Visio, Business Presentations, MS Access, MS Excel and 5S. Service Description: +Financial Consulting ~Business Plan - Delivery within 3 Weeks ~Lean Canvas - Delivery within 2 weeks ~Business Proposals - Delivery within 1-3 days ~Financial Modelling, Simulation, Scenario Manager +Supply Chain Consulting ~Transportation Modelling & Network Design ~Warehouse Design & Cost Model development ~Supply Chain Simulation & Warehouse Concepting (Slotting Simulation) ~Inventory Cost Analysis ~Freight Cost Analysis +Ecommerce Start Up ~Market Place set up ~Digital Marketing ~Ecommerce Operations set up ~Last Mile Operations Set up ~Ecommerce Cost Model ~Ecommerce process Design ~Ecommerce KPI and Dashboards +Open Office/ Microsoft Office: ~Excel: VBA, Macros, SQL, Spreadsheets, Formulas, Pivot Tables, Macros, Forms, Controls, VBA coded sheets & books ~Word: Reports, Technical writing/documents, format conversion, Macros, VBA ~Access: Simple databases, Forms, Queries, MSSQL, VBA ~PowerPoint: Powerpoint projects of all complexities, including charts graphs tables, you name it. Macros, VBA, video, hyperlinks, etc. ~Visio: Flowcharts of every kind, building layouts, Structure System diagrams, hierarchical diagrams, etc. ~Project: I can get your project going! Gantt charts, PERT, Critical path, scheduling resources, early and late start/finish, project buffer(s), simulation, macros +Process Improvement/ Analysis ~Probability & Statistical Tests, Analysis ~Cogent Interpretation of Data ~Charts, Graphs, Summaries, Technical Reports/Documents ~Statistical & Analytical Tool Building ~Qualitative information analysis ~Data/Process modeling ~Regression ~Correlation ~ANOVA ~Design Of Experiments ~LEAN ~Six Sigma +Process Engineering +Industrial Engineering +Operations Research +Supply Chain Content writing +Excel & Access Automation +Project Management - Continuous support +Supply Chain Consultation - Continuous support +Lean and Six Sigma - Continuous support +Personalized Training - Continuous support +Content Development - Continuous support *** Alvis Lazarus's Profile *** +Senior Leader with 13+ years of Pan India Operations Management experience in Logistics and Supply chain. Core Expertise areas are E-Commerce, Supply Chain, Logistics, Warehousing, Transportation, Lean, Six Sigma, Budget / P&L, 3PL / Contract Management, Business Finance Functions, Program management and Process Excellence. +Holds the distinction of working with various industries such as E-Commerce, Automotive, FMCG, Health Care, Manufacturing, IT, Heavy Machinery, Medical, Mining, Defence, BPO, & Industrial. +Global Exposure on handling Operations and leading Supply chain, Warehousing & Logistics Projects across EMEA, APAC & AMERICAS Regions. +Expertise in spearheading Logistics & Supply chain strategy, planning, Design and Execution and designing internal control systems towards accomplishment of corporate Goals. +In depth understanding in formulating Pan India budgets (CAPEX & OPEX) & implementing systems / procedures, conducting ageing analysis, preparing key reports to exercise financial control and enhancing overall efficiency of the organization. +Adept at End-to-End Transportation model design, Warehouse Design & start-up, Supply chain Simulation & Parts replenishment & Distribution strategies. +Expertise as ‘Change Agent’ in driving corporate level Strategy change & initiatives, ‘SOX Compliance lead’ in testing existing controls & ‘Global Financial Standards (GFS) agent’ in driving adherence. +Extensive knowledge & experience on Lean, Six Sigma (DMAIC & DMEDI), 5S, TPM and Kaizen. Lead multiple Global supply chain projects as ‘Program Manager’ & Lean Six Sigma Black Belt. +Possesses Leadership experience & excellent track record, resulting in better financial performance and enhanced systems for higher performance of the team. Lead team size of ~300 people. +Enterprising leader with a strong record of contributions leading to lowered risk; increased productivity & enhanced internal controls as well as managing overall business operations.

    $33.33 /hr
    533 hours
    5.00
  3. Crystal S.

    Crystal S. Agency Contractor

    Project Management (Masters), Business Strategist, Branding Expert

    United States - Last active: 15 hours ago - Tests: 5 - Portfolio: 14

    Masters Degree in Project Management Interview me, ask me anything about web development, design or project management and I will give you answers. I do voice calls over Skype or just regular instant messaging. Whatever you feel comfortable with. A little bit about me: I live in the great state of Tennessee (United States) and have my own Web Development and Online Presence Company. There is nothing I am more passionate about than providing a platform for your business or managing your self expression. What do I do that makes me a great fit for any company dynamic? * I can and have built physical businesses from an idea. Formation to actual success using effective business strategy and project management techniques. * My talent is being able to take what I have learned and teach companies to use project management and web presence to provide productivity and efficiency increases. * I integrate portfolio, program, and project management into companies that feel unorganized or out of line with their strategic goals. * I love taking an idea and breaking it down into an excellent plan then bringing it to life. * If you have any type of budget, I can layout a game plan which would include outsourcing. I have trusted reliable people to use for specific tasks all ready to go. Ex. Brick and Mortar store that wants to start an e-commerce solution. * I love helping businesses become successful in their industry. What does all of this really mean? I can seriously help you with business growth and project management. Let me consult with you and reap the benefits. My personal guarantee is that your ROI will be improved.

    Associated with: Cre8tive Ventures Agency, Cre8tive Ninjas Agency, Cre8tive Ventures

    $27.78 /hr
    3,980 hours
    4.92
  4. Susette S.

    Susette S.

    Executive assistant with Marketing experience

    Guatemala - Last active: 08/20/2014 - Tests: 3

    Marketing Bachelor with experience in Executive Assistance, Project Management, Strategic Planning, Mobile Marketing, Social Media Marketing, Business Assistance and productivity coaching. Ten years working in mobile technology and web related projects. I'm an entrepreneur who designed a High Performance Coaching Program for executive assistants. I have worked for entrepreneurs and managers, my life mission is to serve greatly and what I do best is use my skills to execute tasks that will allow others to meet their goals. I am proud to have been a Super Assistant - Means “getting the job done”, effective in achieving goals on time, on target. Self-motivated, resourceful and creative to meet requirements.

    $13.33 /hr
    0 hours
    5.00
  5. Amit G.

    Business Plan, Strategy, Consulting, Research, Analytics,Linkedin

    India - Last active: 09/18/2013 - Tests: 16

    Amit G, a MBA in Finance and Bachelors degree in International Marketing from Mumbai University has over 7 years of diversified experience providing solutions to Domestic and Global clients which are a part of elite Fortune 500 Group.He specialises in :- Understanding Business Requirements- Identifying Target Markets- Preparation of Business Plans- Extracting Maximum benefits out of Tradeshows and Business meets- Guaging opportunities from multiple senarios and point of view- Data Analytics, Consultation and Research- Strategy Planning and Execution- Team Management- Industry/ Vertical/ Market/ Region and Company profile reporting- Lead Generation- Web ResearchHe can help you generate solutions for + Data Analytics and Reporting+ Business Intelligence+ Company Profiling+ Country Profiling+ Competitor Analysis+ Trend Analysis & Forecasting+ Industry Research+ MIS Reporting+ Lead GenerationHave the expertise to: Comprehened of business issues and data challenges of client's organization Identifing strengths and weaknesses and suggests areas of improvement Ensures issues are identified, tracked, reported on and resolved in a timely manner Assists in enforcement of project deadlines and schedules Communicates and applies project standards Manages resources in accordance with project schedule Consistently delivers high-quality services to our clients Assists in the facilitation of team and client meetings Understands how to communicate difficult information tactfully Exhibits confidence & extensive knowledge when solving business problems Identifying Trends, Dashboard Reporting, Industry Insight News, Excellent in MS Office (Excel, Word, PPT, Access, Visio), Proficient in Business Objects and proprietary databases Expertise in Internet Research, process improvements and Identifying gaps and filling the same with classical or innovative approach

    $13.00 /hr
    189 hours
    4.86
  6. Celita R.

    Celita R.

    Operations, Administration, and Writing

    United States - Last active: 1 day ago - Tests: 4

    Recently left a position with one of the world's "100 Best Global Brands" (as ranked by Interbrand). Last position held was in Wealth Management, where I managed an Operations area within the Customer Services Department. Most recently have worked for companies doing internet marketing, Wordpress sites, ecommerce, Google analytics, reporting, spreadsheeting, systems improvement, process documentation, quality assurance, systems training, copywriting, blogging, ghostwriting, and staff training. Also, have worked onsite doing receptionist work with multi-line phones, calendar management, email management, personal assistant work, and data entry. I started my career as an administration assistant and worked my way up, so have all skills from bottom to top of the range. I have been using computers since I was seven, so am comfortable with technology. I am also a lifelong learner, so I watch tutorials and take online courses to stay up to speed with new technologies and software. I'm looking for 40 hours a week, and don't mind taking a few smaller positions that add up to that.. I'm looking for variety and am reliable and consistent.

    $17.78 /hr
    1,188 hours
    5.00
  7. Fanny Nathaniel

    Fanny Nathaniel Agency Contractor

    Facebook Ads Expert (Assess, Strategise, Implement & Manage)

    India - Last active: 1 day ago - Tests: 10 - Portfolio: 6

    Revelling in the best conversion rate I've had so far: 71.24% in a lead generation campaign that I launched on Facebook for my client 2 days ago (14Oct2014)!. I've increased the budget and I'm excited to see where this is going to take us :-) Update 31Oct2014: It's still holding between 69-70% conversion rate, tweaked the targeting, hiked the budget and keeping fingers crossed! Update 27Jan2015: Crossed a whopping 20,000 conversions in 3 months! Conversion Rate steady at around 50%. Update 3March2015: 25,000 leads in 18 weeks & counting! Conversion Rate holding around 50% with constant tweaks to audience, budget, ad copy, etc. 30March2015: I seem to have also hit the perfect balance for another client's lead generation campaign that gave us a CTR of 24.67% for just $27.63 (Cost per click: $0.02 - 1724 clicks in just 3 days). Although I have to admit that I haven't seen anything remotely close to this conversion rate, I strongly believe that of all internet marketing efforts, Facebook Advertising truly offers value for your money but only if your advertising campaigns are managed well. That's where I come in. So, if you are sitting on the fence about FB advertising as you just don't have the time or the right people to take the learning curve, you should seriously consider hiring me to get your targeted advertising off the ground. If you've already tasted how good FB advertising can be for your business, you should hire me to keep it flying high. Or if you are on the verge of giving up as you are just not able to figure out FB's idiosyncrasies, you could let me have a look at your ad campaigns and your landing pages to see if there's something you haven't tried yet. I have been managing Facebook advertising for clients since May 2013 and find it very rewarding both for my clients and for me! I have tried and tested several ads and campaigns and have created reporting systems that make some sense of Facebook's confusing reports. I've attended several webinars by experts and brainstormed a few. I maintain a close eye on ad/campaign performance and create new ads or edit existing ads according to audience reactions. I'm really good at creating landing pages that convert. I use Unbounce and LeadPages. I work well with design and development teams. I keep my finger on the pulse of what's happening so I'm usually full of new ideas on how to make campaigns better and laser focused on conversions. I have more than 20 years experience in managing projects, organising and simplifying complicated processes, creating appropriate documentation to capture important data, hiring staff, writing and editing content, transcribing audio clips, creating presentations, web research, etc. I worked as a personal assistant to top management in 4 different organisations (Calcutta Jute Industries, Growmore Business Associates, Maranatha Charitable Organisation, Willingdon Hospital) over a period of ten years (1988 to 1998) which included extensive administrative work involving independent decision-making and business correspondence. I also ran a small business for 12 years (1996 to 2008). I simultaneously worked in the field of clinical research as a freelance clinical trials coordinator in several hospitals in Chennai, India, which involved considerable documentation, data entry and compilation, independent correspondence, etc. Both these fields involved extensive data entry and database management. I have since headed a clinical research site management organisation, Merit Medical and Allied Sciences Pvt. Ltd. in Chennai as the CEO from 2007 to 2009. As it was a start up, I did everything that is required to set up the organisation from finding the right location, hiring the right staff, interacting with clients, putting together business proposals to setting up processes and documentation. In January 2010, I broke a leg in a road accident and this kept me confined to bed for a few months when I discovered working online through oDesk. There has been no turning back since then. It has been an awesome experience the last five years, working with clients from all over the world and I wouldn't exchange this for anything else!

    Associated with: Competent Solutions, Competent Solutions

    $50.00 /hr
    6,055 hours
    4.87
  8. Sherrie Chastain

    Sherrie Chastain

    Google Domination SEO Expert & Lead Generation Specialist

    United States - Last active: 03/03/2014 - Tests: 3 - Portfolio: 7

    I am an ambitious, highly motivated, positive self-starter that is goal and results oriented. I have excellent work ethics due to my strong organizational skills, attention to detail and passion for success in business. I love challenges and will put forth any amount of effort that it requires to master the challenge at hand. I am able to multi task and can see the overall picture in any given situation to get to the underlying issues for quick decision making. I have spent the past 10 years becoming an expert SEO Specialist which can easily be seen by typing my name "Sherrie Chastain" into Google where you will find pages of articles, press releases, social media posts and websites that I have created. I create, design and manage SEO optimized websites including ecommerce websites plus Google compliant landing pages. I also create a variety of different types of SEO mobile websites. Once their online presence is complete I follow up with either creating and implementing successful Internet marketing campaigns or train the businesses and their staff to implement these campaigns in-house. My Skills include but are not limited to: 1) On and off page SEO 2) SEM and paid online advertising 3) Online and offline press release creation and submission 4) Social media marketing 5) Email and newsletter marketing 6) Loyalty program creation and implementation 7) Branding campaigns 8) Reputation management 9) Text, banner and media advertising 10) PURL postcard marketing 11) Video and podcast creation and marketing campaigns 12) E-book and white paper campaigns 13) Split and variable testing for higher conversion rates to increase ROI 14) Analyze linking structure for increased traffic flow 15) Analytics programs and webmaster tools installation for evaluation of statistics 16) Identify additional revenue streams to increase profitability 17) Campaign creation targeted to increase frequency and amount of purchase 18) Real time traffic analysis for moment of truth strategy implementation 19) Proximity Marketing creation and implementation using mobile devices I look forward to helping you achieve your goals.

    $225.00 /hr
    2,377 hours
    5.00
  9. Carl McDonagh

    Carl McDonagh

    UK Based Telesales, Lead Generator and Marketing Account Manager

    United Kingdom - Last active: 1 month ago - Tests: 25

    UPDATED: February 2015 UK Based Telesales and Marketing Account Manager. Thorough knowledge of all aspects of sales-marketing particularly in Telesales and the Promotional Products Industry since 2003. In depth understanding of; Market awareness, Targets. Excellent Customer Acquisition and Retention. Creative, engaging and contagious personality. Lover of Telesales, Lead Generation, Data Cleansing, Market Research and Problem solving. . I've been successfully working for whole host of companies with Telesales and Marketing roles. Over the past ten years I have refined my skills and gained many more. I've consistently over achieved and I have completed over 200,000+ Sales calls to date. For the past 18 months I've been Freelancing from my home-office which is fully equipped with high speed internet and offers a quiet environment for Telesales purposes. Detailed below is a list containing some of the campaigns I worked on last year. I would love to tell you what I've been up-to this year during an introduction. TourguideMe.com – Lead Generation - 1500 Calls to UK & European Tour-guides to create profile on booking website launching soon. Cloud Solutions Ltd – Data cleansing 5,000 Calls to U.K blue-chip organisations sourcing the CTO, I.T manager for Google Apps seminar invite. Weddingpeople.com Lead Generation – 10,000 calls for membership to a lead generating platform for wedding suppliers industry. Community Print Ltd – Account Re-activation - 500 calls to Labour MP’s to re-order promotional materials. 2SSUK.com – Lead Generation 1000 calls to construction companies, hotels and retail stores in need of Security Staff. Morgan Snow Solutions Ltd – Lead Generation – 1300 Calls to schools across the U.K awareness raising for Eco-Friendly Snow Salt. Yourcashmatters Ltd – Appointment Setting – 2300 Calls to Wales in a B2C environment for Pension Reviews. Yield Capital Ltd – Lead Generation – 2000 Calls promoting a range of Bonds and pre IPO investment opportunities in B2C environment. Emmantech Ltd – Lead Generation – 1000 Calls promoting responsive web design solution and tax calculation apps targeting Accountancies. Rapple Media Corp. Lead Generation – 3000 Calls to Estate Agents closing on leads for Mobile Compatible Websites and Apps. Blu Mango Ltd – Lead Generation – 1000 Calls to U.K businesses with Websites designed by Yell. Wining Pitch Ltd – Lead Generation – 1000 Calls to U.K small businesses promotion the government grant programme Growth Accelerator. Cubicspace Studios Ltd – Lead Generation – 5000 Calls to Hotels with event space selling 3-D Floor-plans and Interactive Capacity Charts. Mobi City Ltd. – Lead Generation – 3000 Calls to mobile phone retailers across the U.K to become distributors of Mobi City products. Working as a Freelancer on so many different campaigns, selling different products and services week to week, has helped me gain extensive and well rounded experience in Lead Generation, Market Research, Data Cleansing, Client Acquisition and Client Retention. On average I set a pace of between 25 and 30 calls per hour manually dialling each call, but this depends on the campaign requirements, the length of the script and the response from the prospective clients. When working with campaigns where I am provided or asked to provide calls through Auto-Dial this has shown to increase my calls per hour ratio by 20-30%. Normally the best way to demonstrate the value I can add to your company is by talking to you directly, ideally I'm looking for full-time 40-50+ hours per week on a permanent basis however I am open to offers with Part Time or Temporary commitments I'm relishing the opportunity to work with you on oDesk, further extending my career regardless of the time-zone working hours and I'll be more than grateful for the opportunity of an invitation to interview,

    $40.00 /hr
    1,833 hours
    4.89