Telemarketing & Telesales Specialists

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  1. SHIKHA THAKUR

    SHIKHA THAKUR

    Looking for a job to work from home

    United Arab Emirates

    I have 12 years of experience in various industries from travel, education to diplomatic missions. Recently, I have left job and I am at home. Looking for a means to keep myself engaged and paid.

    $16.67 /hr
    113 hours
    0.00
  2. Donna Faith Medina

    Donna Faith Medina

    Subject matter expert - Technical account

    Philippines - Tests: 7

    I have been in the call center industry for more than 6 years now. I am currently a subject matter expert or an L2 support for a team of 18 under a technical account. (Software)

    $5.56 /hr
    719 hours
    3.70
  3. Angelica Tackett

    Angelica Tackett

    Student

    United States - Tests: 2

    I am currently a student at the U of A and am focusing on getting my bachelor's degree in Veterinary Science. I'm looking for a little extra cash on this side to help out with minor expenses.

    $5.56 /hr
    666 hours
    0.00
  4. Julie Ann Matulac

    Julie Ann Matulac

    Blog Writer,Typist, Online Researcher, Troubleshooter, CSR

    Philippines - Tests: 4

    Over 9 years I have assisted different customer with different issues on their computers with my best knowledge on troubleshooting technical issues. Have been part of a well established Customer Service company such as Sykes Asia and West Contact Service and Mc Donalds Philippines.

    $4.44 /hr
    116 hours
    3.77
  5. Joana Naval

    Joana Naval

    Customer Service Representative, Telemarketer, Administrative Support

    Philippines - Tests: 4

    I have 2 years experience in Call Center Industry both customer service and telemarketing. So all of my work experiences evolves in dealing with different people and I am also capable of generating the needs of my customers in relation to the product that i'm offering.

    $3.89 /hr
    911 hours
    0.00
  6. Ahmed Mohammed

    Costumer service representative

    Egypt - Tests: 1

    PERSONAL STATMENT A fun loving professional individual who has a genuine interest in working with and helping customers. Ahmed fully understands the importance of appearance and behavior in creating a positive impression in any face to face role. He is therefore always immaculately dressed, well spoken and very polite when meeting customers. He is good at working quickly, accurately and within strict guidelines, on top of this he is able to priorities a busy workload, whilst at the same time being reactive to a business’s core needs. Right now he is looking for a suitable Customer Service role with an exciting and forward thinking company that offers room for future promotion. AREAS OF EXPERTISE CUSTOMER SERVICE  Able to adapt tone, language and style for different customers and situations.  Creating a good first impression.  Handling and recording cash payments from customers.  Meeting customer expectations in areas such as timeliness, quality and consistency.  Building customer relationships and loyalty.  Projecting a professional image face-to-face, on the phone and via e-mail.  Able to say 'no' constructively, and give 'bad' news in a tactful way.  Knowledge of phrases and keywords that can generate a customers’ confidence.  Able to control a conversation and quickly obtain relevant information.  Experience of leading teams.  Ability to remain calm when dealing with emotional, difficult or distressed people. PERSONAL  Well presented, polite, tactful and friendly. .  Able to handle aggressive behaviour and take control of difficult situations.  Having a natural flair for talking to people.  Ability to build rapport effectively and identify solutions to customers needs.  Able to handle unreasonable expectations. CAREER HISTORY Insurance Company - Coventry CUSTOMER SERVICE ASSISTANT April 2009 – Present Responsible for the sales order process- taking orders, discussing customer requirements and providing knowledgeable advice. Also in charge of handling internal and external communications with colleagues and replying to all incoming emails. Duties  Making a professional impression on visitors, callers and customers.  Recording and analysing data from customer complaints to identify recurring problems and limit repeat complaints.  Scheduling and coordinate appointments.  Giving feedback to managers on the efficiency of the customer service processes and system.  Meeting and greeting visitors to the company in a warm, respectful and courteous manner at all times.  Providing a safe environment for customers who visit the showroom.  Using logical questioning skills in an appropriate manner to obtain the maximum relevant information from the customer in the minimum effective time.  Giving product, pricing and delivery information to customers.  Writing reports analysing the customer service that the company provides.  Issuing refunds or compensation to customers. Fashion Shop - Coventry CUSTOMER SERVICE ADVISOR June 2008 – April 2009 ACADEMIC QUALIFICATIONS Birmingham North University 2005 - 2008 Business Administration BA (Hons) Birmingham South School 2003 - 2005 A Levels: Maths (B) English (A) Physic (C) Geography (A) REFERENCES – Available on request

    $11.11 /hr
    0 hours
    0.00
  7. Miguel Funes

    Experienced Lead Generator/Telemarketer And Sales/Sales Manager

    El Salvador

    I Am Reliable, Disciplined And Goal Orientated. I Worked seven years for Hotels.com sales, started as a rep, worked my way up to Team Manager. I was once given a "special project" called Sale Zone, where i was to improve all reps sales conversion rate, which I'm glad to say worked out great for me. I also worked some customer care. I went to E.L.A. College.

    $7.78 /hr
    0 hours
    0.00