Customer Service Rep
Last active: 5 days ago
Live, eat, and breath for customer satisfaction, We all know business growth and success comes from satisfied customer. I have experience working over the phone as a dispatcher/ customer rep for Time Warner cable. From them I learned how personality and voice tone can be the difference from keeping a customer or losing them to a competitor. I took those skills and moved to Hertz rental cars, direct face to face contact with customers as a rental return agent. Hertz, one of the worlds largest and reputable rental car agencies had tedious training, Teaching skills to up sell and bring in higher revenues , to doing whatever it takes to make sure every guest will walk away with a smile.
I have since then taken my skills learned and passion for customer service and sales to working for my self as a retailer on Amazon.com. Marketing, product sales, and customer satisfaction are the top factors that have helped me become successful as a retailer on on of the worlds largest online retail sites.
My goal is to continue learning new steps and techniques to better my self in all aspects.