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Last updated: August 1, 2015
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  1. Harlyn B.

    Harlyn B.

    Customer Care Representative

    Philippines - Last active: 19 days ago - Tests: 6

    4 years of call center experience including 1 year as a Customer Service Quality Analyst • Proficiency in Good Oral and Written English Communication • Interpersonal Skill • Computer Literate • Flexible and Hard Working • Good Work Ethic • Excellent at multitasking. • Efficient on the task given • Exceptional at time-management. • Can handle both Email and Voice Support • Received 100% compliance scores in Quality and Attendance. • Customer Satisfaction is one of my main goal You Should Hire Me Because Working with more opportunities and challenges is the best offer for me to help continued on my professional growth. For me, "work" is a commitment, doing the best at all times. I am hard-working, flexible and can work under pressure. You SHOULD HIRE me.

    $3.00 /hr
    0 hours
  2. Analyn Fajarito

    Analyn Fajarito

    Customer Service Specialist and Phone Support

    Philippines - Last active: 2 days ago - Tests: 6 - Portfolio: 1

    I started working as Customer Service Representative and Technical Support Representative for 2 and a half years for US clients supporting Hewlett-Packard company. We handle issues like troubleshooting, product order and returns, billing and disputes and escalations. After that, I worked as Retail Customer Care Specialist for HSBC financial catering US clients. I am responsible for credit card activation, purchase and order, billing, disputes and up selling. The recent was working as Sales Consultant and Customer Service Consultant for Virgin Mobile, one of the Telecommunications company in Australia. Some of the job responsibilities include selling mobile and broadband packages, product returns, billing, disputes and escalations. I was promoted as Level 3 Support for escalations and Quality Assurance for monitoring calls at the same time. I rendered my service with them for 3 years and I decided to work as freelancer and looking for better opportunities while working at home.

    Groups: Pro Customer Service

    $5.00 /hr
    0 hours
  3. Anna Michelle Garcia

    Anna Michelle Garcia

    Data Entry Specialist/HR Management/CSR/Telesales/Marketing

    Philippines - Last active: 1 day ago - Tests: 4

    * Able to satisfy the wants and needs of the client. * Well organized person. * Able to finish a task ahead of time. * Fluent in English. Both in Written and Verbal. * Very professional. * Will not disappoint the clients in the task that they will give me. * Will not waste time and money of the clients. * Hardworking. * Fast learner. * Loves learning new things. Throughout my career, my communication skills have made me successful in connecting with all employee levels. My teamwork and resourcefulness have made me a valuable business partner to colleagues and managers. I seek to be challenged and make a difference within an innovative company. I feel my diverse background and my passion for working with people makes me a great contributor to organizations and employment experience. I am a conscientious employee, with an ability to communicate with both my co-workers and customers professionally, efficiently and with a great team oriented attitude. Thus, I will prove to be an asset to your company. I can assure you that my work experience will help me achieve all goals expected of me.

    $4.44 /hr
    451 hours
  4. Wayne Taylor

    Wayne Taylor

    Experienced Customer Service Representative

    Jamaica - Last active: 1 month ago - Tests: 1

    Effectively managed a high-volume of inbound and outbound customer calls. Addressed and resolved customer product complaints empathetically and professionally. Gathered and verified all required customer information for tracking purposes. Defused volatile customer situations calmly and courteously. Accurately documented, researched and resolved customer service issues. Managed customer calls effectively and efficiently in a complex, fast-paced and challenging call center environment. Resolved service, pricing and technical problems for customers by asking clear and specific questions. Managed high call volume with tact and professionalism. Oversaw call center employees to ensure customer satisfaction goals were consistently met. Met or exceeded service and quality standards every review period Evaluated consumer reports on a monthly basis. Prepared reports and communication for senior management and clients. Initiated operations improvements to improve overall productivity. Acted professionally and patiently when addressing negative customer feedback.

    $3.00 /hr
    0 hours
  5. Shermie lei L.

    Shermie lei L.

    Experienced Customer Service/Email and Chat Support/Data Entry Expert

    Philippines - Last active: 26 days ago - Tests: 2 - Portfolio: 3

    My previous jobs allowed me to develop excellent communication skills, both oral and written. As a technical support specialist in a call center, I had the opportunity to learn and play the essentials of customer service. I have also developed excellent typing and computer skills. Customer service representative has already been my passion ever since, getting to talk to a lot of person with different personalities everyday is a challenging and fun experience for me. I have good experience in Data Entry, Web Research, Google documents and MS Office.

    $3.33 /hr
    0 hours
  6. Griz F.

    Griz F. Agency Contractor

    Customer Service Specialist

    Philippines - Last active: 1 day ago - Tests: 7

    I have been working in the BPO industry for over 7 years and I have learned a lot of things and developed several skills in which I am sure that I can use if given the opportunity to get hired to do simple to complex tasks. With my entire working history, I have enhanced my skills in Inbound Customer Service and Outbound Sales and I am willing to be trained for other available field of works and I am ready to grab opportunities for home based jobs.

    Associated with: Online Professional Support, DigiNomads

    $5.56 /hr
    969 hours
  7. Collynn C.

    Collynn C.

    Team Leader, QA Analyst, Customer Service Representative

    Philippines - Last active: 2 months ago - Tests: 4

    I have been working for a BPO company for 11 years now. I am an expert in providing world class customer service support. I have been a Fraud agent specialist for 3 years before moving to Quality Assurance Department as one of their QA Representative. I'm also a blogger wherein I mostly do product reviews and other beauty related articles.

    $4.00 /hr
    0 hours
  8. Sonia Franco

    Sonia Franco

    Highly Experienced Executive Assistant

    Philippines - Last active: 4 months ago - Tests: 2 - Portfolio: 1

    My objective is to deliver the most proficient online service to clients to the best of my ability. I've worked as an Executive Assistant, for the German Executive Officer of Sofitel (5 star hotel in my country). I have more than 20 relative years of experience performing Executive Secretarial and Administrative Assistant functions and more than 20 years experience doing Customer Care functions. I always see to it that I maintain a positive mental attitude towards work and life in general.

    $7.78 /hr
    0 hours
  9. Gillian M.

    Gillian M.

    Customer Service Representative

    Jamaica - Last active: 7 days ago - Tests: 5

    Having been previously employed in a few organizations Such as Sutherland Global Services, Accent Marketing Jamaica and Xerox as Customer Service Representative. Over the past 7 years I have demonstrated competency to work independently and with a high degree of self motivation in demanding and challenging environments. I have unsurpassed interpersonal, teambuilding, and multi-tasking skills. I am a solid communicator and a results-driven achiever with an adept ability to master new concepts quickly. I have as a result of my years in customer service a sound knowledge of customer relations and excellent customer service techniques and practices. I assisted customers via phone, emails and live chats with their query in regards to issues such as billing, troubleshooting internet and cable along with their phones. I am currently at the University of the West Indies pursuing my Bachelors in Social Sciences. I will be a great asset to your company.

    $4.00 /hr
    0 hours
  10. Marionne Angela Cagandahan

    Marionne Angela Cagandahan

    Operations Supervisor with over 4 years of managerial experience

    Philippines - Last active: 6 months ago

    I have been in the Business Process Outsourcing industry for over six years handling customer service management and technical support with over four years of people management experience. I started as a first-line billing and troubleshooting advisor and continuously went up the ladder until I became an Operations Supervisor. I've handled numerous campaigns and accounts from the US: Cable TV provider, Telco account, internet service provider and email support for a ride-sharing app. Most of these accounts were start up campaigns and I also participated in starting up a whole site which eventually led their sister sites in performance and bottom line results. Education: University of the Philippines Bachelor of Arts (BA), Sociology, 2004 - 2008 Grade: Graduated with Honours Proficiencies: • Technical & Process writing • Client Services • Timecard/Billed Hours • Operations and Relationship Management • Quality Assurance • Coaching and Performance Management • Schedule Forecasting and Occupancy • Microsoft Office products including Word, Excel (vlookups, etc.), and Outlook • IEX • NICE • CMS • ZenDesk • Oracle • Citrix • Google Sheets • Google Docs • Other Google Apps

    $7.00 /hr
    0 hours