Zendesk Developers & Programmers

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Zendesk Job Cost Overview

Typical total cost of Upwork Zendesk projects based on completed and fixed-price jobs.

Upwork Zendesk Jobs Completed Quarterly

On average, 51 Zendesk projects are completed every quarter on Upwork.

51

Time to Complete Upwork Zendesk Jobs

Time needed to complete a Zendesk project on Upwork.

Average Zendesk Freelancer Feedback Score

Zendesk Upwork freelancers typically receive a client rating of 4.76.

4.76
Last updated: June 1, 2015
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  1. Justin B.

    Justin B.

    Email and Customer Support Professional

    United States - Last active: 3 days ago - Tests: 1

    I have worked in Customer Support for over 5 years on a contractual basis. I like getting the job done by any means necessary. This means that I am also an easy learner and things come naturally. I have found that I work best under pressure. I have worked with Zendesk, ring central, five 9, and a couple other platforms. I am very dependable and am currently looking for a long term client.

    $14.00 /hr
    918 hours
    4.60
  2. S D.

    S D. Agency Contractor

    ☼ Remote Helpdesk / Support Mgr, CSR, TECH ADMIN, Writer / Editor ◄◄

    United States - Last active: 04/30/2014 - Tests: 5

    - Distance Learning Instructor / - Remote Helpdesk Provider / - Technical Support Specialist / - Content Creation / - Copy Author / Writer / - Q&A; Tester / - General WordPress ADMIN / - Technical / Fiction / Editorial Writing. --> I have a strong desire to find opportunities that will allow me to enrich the lives of others, enabling me to be of service in any and every way that will provide pleasing results for those I serve. My extensive background in the Computing / Internet Technologies fields, along with my years of studies in the areas of Psycology / Human Nature, have positioned me to be extremely well equipped to deliver Top Notch Technical / Customer Support services. --> I am currently blessed with a very flexible schedule, and a primary focus on being Eager to Please. I want to put my finger on the pulse of your exact needs and expectations, focusing all my energy on being exactly what you need me to be, to best serve your needs. I am poised and ready to take on any Short or Long Term employment assignment.

    Associated with: TJS Consulting

    $20.00 /hr
    670 hours
    5.00
  3. Latesha B.

    Latesha B.

    Customer Service, Recruiting, Research, & Ticket Support

    United States - Last active: 18 hours ago - Tests: 7

    I am a very career driven individual. I am proficient in microsoft xp, word, works, excel and power point. I have provided exceptional customer service, telemarketing, B2B, data entry, help desk, email support, research, and marketing tasks for many work at home companies. I have very good organizational skills and I am also very dependable. I have worked in fraud prevention as an independent contractor and I am looking to expand my horizons while using oDesk and hope to find contract work that suits my needs.

    $20.00 /hr
    2,367 hours
    4.86
  4. Joselito D.

    Joselito D.

    Outbound Sales, Order Processing, Customer Service, VA, Zendesk

    Philippines - Last active: 18 hours ago - Tests: 5

    Certified Business Process Outsourcing Representative with 7 years experience as a Customer Service Relation providing support to customers worldwide from order processing, outbound marketing to technical support. I started my career as an outbound sales agent and learned different types of selling techniques in terms of pacing, tone of voice and effective call judgement to close a sale. I have also given an opportunity to handle a team of 15 agents as a team lead, providing intensive coaching to improve individual performance and to meet client's requirements. Prior to being part of oDesk as a Customer Support Representative, I worked for different top company all over the world such as Bell Canada, Livingstone International, Samsung Electronics of America and an Online Yellow Pages Company in the United Sates. While I also have had an opportunity to be a part of an Australian company that provides medical supplies. In charge for processing orders from existing and new clients. Handling emails and incoming calls that require technical support for all Samsung products has been helpful for me to improve my patience and connecting with customers to exceed their expectations and then I became part of oDesk Customer Support.

    $8.00 /hr
    5,158 hours
    4.89
  5. Christine F.

    Christine F.

    Customer Service/Email&Chat Sup/Technical Rep/Data Entry/VA

    Philippines - Last active: 3 days ago - Tests: 6 - Portfolio: 2

    I've worked with different companies in the past 8 years. I provided customer service to major clients in North America, New Zealand, Australia and Canada. My clients include Lenovo Ideapad, AT&T U-Verse, Bigpond, Telecoms New Zealand to name a few. My specialization lies in excellent and quality customer phone support, email support, data entry, virtual assistance, hardware and software technical assistance, email management, CRM and order processing. My goal is to share my knowledge and expertise to my prospective clients and support your business towards success.

    $6.67 /hr
    517 hours
    5.00
  6. Janela V.

    Janela V.

    Superstar VA, Chat Support, Zendesk, Social Media Manager, Live Chat

    Philippines - Last active: 18 hours ago - Tests: 6

    KickButt VA, Customer Support, Zendesk, Email Marketing, Live Chat If you are looking for a kickbutt virtual assistant, an enthusiastic and reliable customer service agent, an email marketer, a Social Mediamanager or a Live Chat operator, I am your person. I would love to have a permanent position, but would accept short term projects also. Over the last 4 years, I have learned so much working as from home as an independent contractor and as an employee. I have previous experience working as my father's own personal assistant, a voice and non-voice agent, a telemarketer, a zendesk ticket support agent and an order processor. All of these has helped me grow and succeed in the field. I'm well diverse and have been called the Jack-of-all-trades. I'm a very hardworking individual, dedicated, goal-driven, and result-oriented with a keen eye to detail. My aim is to help you achieve your business goals through efficient and quality services.

    $11.11 /hr
    3,244 hours
    4.70
  7. Carlo Jay Otaw

    Carlo Jay Otaw

    Rockstar VA - Experienced and Constantly Learning

    Philippines - Last active: 18 hours ago - Tests: 11 - Portfolio: 5

    A Professional Licensed Teacher specializing in English who is an expert in Outbound Sales Campaigns. Also, I have worked as an HR and Virtual Assistant. I do have formal training with Microsoft Word, Microsoft Excel, Microsoft PowerPoint and Microsoft Publisher in school. Moreover, I also have background with Adobe Photoshop and Windows MovieMaker. I enjoy editing photos and creating videos. I have a lot of experience with the internet and I believe that my skills and knowledge with this can be a valuable contribution to any internet-related tasks. I am looking forward to work with you someday!

    $5.56 /hr
    12,803 hours
    4.95
  8. Marte A.

    Marte A.

    Virtual Assistant,Research, Data Entry Expert,Ebay ,Turbo Lister ,SEO

    Philippines - Last active: 18 hours ago - Tests: 2 - Portfolio: 1

    6 years solid experience in Top Lean Management for Quality Assurance for Fortune 500 Account My core competency Virtual Assistant to the CEO for 4 years Data Entry Cloud Specialist for Real Estate /Financial Expert Zendesk, Cloud expert Seeking clients to have a long term goal to work as per directives and exceed expectations Responsible for monitoring and evaluating business analyst/customer interactions, coaching (if applicable for Program) and tracking business analyst's measurable delivery of quality customer service to ensure client and Percepta standards are maintained and/or exceeded. Additional responsibilities include process management and providing operational assistance. Duties and Responsibilities Support QA Departmental Objectives • Actively work towards in QA Department goals and implementation of processes • Promote teamwork within the department and throughout the site • Support all center and client communications • As required, participate in calibration sessions and meetings with QA partners such as Training and Operations • Maintain files of appropriate documents • Perform general administrative duties as required Evaluation Function • Objectively prepare performance evaluations of business analysts' interactions with customers • Perform the evaluation function in accordance with standards as defined in the QAS Scorecard and Audit Guidelines • Suggest improvements for customer interaction procedures and monitoring methods Training & Development • Conduct one on one coaching sessions with business analysts to deliver QA feedback, as required by program • Participate in the QA Training & Certification Program and other training as required • Complete special projects and developmental opportunities as assigned • Participate in any Operational re-current training and departmental meetings Operations Assistance • QAS will be scheduled to support Operations daily. Responsibilities could include, but are not limited to: • Contact Handling Time • Subject Matter Expert duties-(Operational and Training) • Re-current Training Facilitator • Special Assignments as assigned Process Management • Create process flow diagrams and supporting documentation • Amend and improve processes as needed • Facilitate business process definition meetings as needed in support of process management and assist with the implementation of process changes • Conduct process validations using departmental validation procedures Miscellaneous • Complete additional training courses as determined by Management. • Work on activities and/or projects as requested by Management. • Adhere to all aspects of the ISO and Quality Standards. • Represent calibration in a professional manner, both internally as well as with outside organizations.

    $38.89 /hr
    35 hours
    2.30
  9. Armi jillian T.

    Armi jillian T. Agency Contractor

    Customer Support / Solutions Specialist / Telesales/

    Philippines - Last active: 18 hours ago - Tests: 9

    Over 5 years of combined experience in customer and technical support, sales and marketing, and quality assurance for US Companies. I seek to offer my skills and utilize it in a very competitive way. Driven and motivated to finish the tasks on time, can definitely provide excellent service and commitment to work.

    Associated with: Biz Connect

    $8.89 /hr
    7,825 hours
    4.60
  10. Jancee N.

    Jancee N. Agency Contractor

    Professional CSR and Outbound Telemarketer

    Philippines - Last active: 1 day ago - Tests: 3

    I've worked in the BPO industry for 7 years. My long-term experience has taught me how to meet and exceed each customer's expectations with service that sells. I've worked as a Sales Representative and was successful in turning callers into customers. I am well spoken, friendly, persuasive and concise without being pushy. I'm a good closer and can handle customer objections with ease. I have also worked with an eCommerce website based in the US for 4 years in a work-at-home type of setting and have developed impeccable phone manners and and ability to deal with agitated and distressed customers. I am accustomed to working on multiple projects simultaneously. I can offer new ideas to help the company grow and surpass all goals and objectives. I'm highly initiative to manage a busy workload without close supervision. I can multitask and I'm very reliable. I gained the ability, knowledge and skills that I'm applying for from the practical training I've experienced from my education, reading and previous job experiences. I'm diligent and competent. I am a quick learner, extremely goal-oriented, adapts easily to new situations. and resourceful with a willingness to learn new concepts and apply them to yield successful results.

    Associated with: Customer Service Group Manila™, Telemarketer Group Philippines™

    $6.67 /hr
    177 hours
    5.00