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Zendesk Job Cost Overview

Typical total cost of Upwork Zendesk projects based on completed and fixed-price jobs.

Upwork Zendesk Jobs Completed Quarterly

On average, 67 Zendesk projects are completed every quarter on Upwork.

67

Time to Complete Upwork Zendesk Jobs

Time needed to complete a Zendesk project on Upwork.

Average Zendesk Freelancer Feedback Score

Zendesk Upwork freelancers typically receive a client rating of 4.62.

4.62
Last updated: September 1, 2015
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  1. Arthur Jhon Alipante

    Arthur Jhon Alipante Agency Contractor

    Sales and Support Agency Manager

    Philippines - Tests: 3 - Portfolio: 1

    I am currently serving as a Customer Support specialist at gTeam FZ LLC providing valuable phone, chat, and ticket-based assistance in business software solutions in the fields of Human Resources and Payroll Management, Profitability and Cost Management Solutions, Mobile Field Service and Workforce Optimization, Portfolio and Management Solutions, and Enterprise CRM Solutions. I have also heavily engaged in the same position in providing Platinum Support in the same fields. I am also an Agency Manager at The Philippine American Life and General Insurance Company (Philam Life), a Health Benefit Agent at Maxicare Healthcare Corp., and a Heath Counselor at Caritas Health Shield, Inc. I am also the Managing Director of Spring Events and Productions Group Inc. with heavy Sales and Marketing experience for consumer and enterprise customers, as well as thoroughly handle after-sales support to all clients. I have previously served as a Software Engineer for over 5 years with Lexmark Research and Development Corp., responsible in the delivery of both Mac applications and Linux print driver software for Lexmark International, Inc., as well as fulfilled a leadership role to lower support tiers of the CSSC group which handle global consumer and enterprise customers of the company, with concentrations on US and EMEA customers to which our business are very relevant. I have also previously served as an Operations Manager of HardShop Labs LLC, with the responsibility of technical, management, staff, and business leadership of SEO specialists that deliver Quality Backlink Building and Article Writing. This experience has provided me early but timely experience in managing on-site and remote workers in meeting the company's vision.

    Groups: Pro Customer Service

    Associated with: Spring Events and Productions Group Inc.

    $20.00 /hr
    1,272 hours
    5.00
  2. Carlo Jay Otaw

    Carlo Jay Otaw

    Rockstar VA - Experienced and Constantly Learning

    Philippines - Tests: 11 - Portfolio: 5

    A Professional Licensed Teacher specializing in English who is an expert in Outbound Sales Campaigns. Also, I have worked as an HR and Virtual Assistant. I do have formal training with Microsoft Word, Microsoft Excel, Microsoft PowerPoint and Microsoft Publisher in school. Moreover, I also have background with Adobe Photoshop and Windows MovieMaker. I enjoy editing photos and creating videos. I have a lot of experience with the internet and I believe that my skills and knowledge with this can be a valuable contribution to any internet-related tasks. I am looking forward to work with you someday!

    $5.56 /hr
    13,832 hours
    4.95
  3. Leilani B.

    Leilani B.

    Pro Customer Service/Call Center and Admin Tasks

    Philippines - Tests: 7

    More than 8 years of Call Center & Admin work. Inbound/Outbound: Sales, Customer Service, Collections & Risk Management. Expert in Virtual Assistance, Chat/Email/Phone Support, Tickets, Research & Leads Verification. *Real Estate Industry *Health/Life Insurance *Call Center Industry *Training/Education *IT Products *Banking Industry CRMs/Tools Used *Zendesk *Zoho *Cloudia *Surancebay *Salesforce *Sugar *MS Outlook *Visio *Prezi *Google Docs *Freshdesk *Lime Light *GoDial *Ring Central *Fleetmatics *Phonevite *Acceptpay *Engin *LiquidPlanner

    Groups: Pro Customer Service

    $6.94 /hr
    3,541 hours
    3.92
  4. Janela V.

    Janela V.

    Superstar VA, Chat Support, Zendesk, Social Media Manager, Live Chat

    Philippines - Tests: 6

    KickButt VA, Customer Support, Zendesk, Email Marketing, Live Chat If you are looking for a kickbutt virtual assistant, an enthusiastic and reliable customer service agent, an email marketer, a Social Mediamanager or a Live Chat operator, I am your person. I would love to have a permanent position, but would accept short term projects also. Over the last 4 years, I have learned so much working as from home as an independent contractor and as an employee. I have previous experience working as my father's own personal assistant, a voice and non-voice agent, a telemarketer, a zendesk ticket support agent and an order processor. All of these has helped me grow and succeed in the field. I'm well diverse and have been called the Jack-of-all-trades. I'm a very hardworking individual, dedicated, goal-driven, and result-oriented with a keen eye to detail. My aim is to help you achieve your business goals through efficient and quality services.

    $11.11 /hr
    3,748 hours
    4.70
  5. Latesha B.

    Latesha B.

    Customer Service, Recruiting, Research, & Ticket Support

    United States - Tests: 7

    I am a very career driven individual. I am proficient in microsoft xp, word, works, excel and power point. I have provided exceptional customer service, telemarketing, B2B, data entry, help desk, email support, research, and marketing tasks for many work at home companies. I have very good organizational skills and I am also very dependable. I have worked in fraud prevention as an independent contractor and I am looking to expand my horizons while using oDesk and hope to find contract work that suits my needs.

    $20.00 /hr
    2,808 hours
    4.86
  6. Micco P.

    Micco P.

    Phone, Chat and Email Support

    Philippines - Tests: 3 - Portfolio: 3

    I worked as a customer support for almost two years. My customer service experience includes receiving calls and emails from US and UK customers through Zendesk and CRM software. My duties were to attend customer's need regarding about their billing issues. I also assist customers in basic troubleshooting steps. The most recent customer experience was that I attend to customers via chat with their queries. I call businesses on the customer's behalf, and relay the message to them, My fast typing skills range from 60-70 wpm, which gives me the advantage to be able to meet the deadlines. I am very familiar in using Microsoft Word, Excel and Google docs.

    $4.44 /hr
    1,120 hours
    5.00
  7. Joselito D.

    Joselito D.

    Outbound Sales, Order Processing, Customer Service, VA, Zendesk

    Philippines - Tests: 5

    Certified Business Process Outsourcing Representative with 7 years experience as a Customer Service Relation providing support to customers worldwide from order processing, outbound marketing to technical support. I started my career as an outbound sales agent and learned different types of selling techniques in terms of pacing, tone of voice and effective call judgement to close a sale. I have also given an opportunity to handle a team of 15 agents as a team lead, providing intensive coaching to improve individual performance and to meet client's requirements. Prior to being part of oDesk as a Customer Support Representative, I worked for different top company all over the world such as Bell Canada, Livingstone International, Samsung Electronics of America and an Online Yellow Pages Company in the United Sates. While I also have had an opportunity to be a part of an Australian company that provides medical supplies. In charge for processing orders from existing and new clients. Handling emails and incoming calls that require technical support for all Samsung products has been helpful for me to improve my patience and connecting with customers to exceed their expectations and then I became part of oDesk Customer Support.

    $8.00 /hr
    5,757 hours
    4.94
  8. Danilo jr G.

    Danilo jr G. Agency Contractor

    Customer Service Representative | Forum Moderator

    Philippines - Tests: 7

    My nine solid years of experience in working in the field of customer service and sales, is what I can offer here at Odesk. I have handled almost all sorts of account available here in the Philippines. I have worked for Sprint, HSBC, DELL, Branders.com, M2 Telecom (Australian account) and even handled a seasonal job for Justflowers.com. My most recent contract here at Upwork is Project Management, wherein my responsibility is to understand and collaborate in building structured marketing strategies for a company, as well as build day to day reports based on the network's trend. This job also includes forum observation within a specific online-community related to the company. It entails detecting account trolls and fake user that defame the good reputation of the company. I have learned a lot of things but I can always wrap it up into one ultimate learning; you never close a sale, you open a relationship. This has been my mantra and has been the core of my work ethic.

    Groups: Pro Customer Service

    Associated with: POWER HOUSE, 1 Synergy Manila

    $13.33 /hr
    4,744 hours
    4.65
  9. Rose anne R.

    Rose anne R.

    Email Handling|Data Builder|Real Estate|Manager

    Philippines - Tests: 8 - Portfolio: 10

    Sense of responsibility, discipline, patience, consistency and hardwork are some of the traits that I have acquired with more than 6 years of experience in working at a BPO industry. I have done extensive web research, data entry, Social Media Management, SMM as well as admin works for Virtual and or Personal Assistant positions that considerably improved my skills in these area thus, making my clients satisfied with my work. I strive to consistently gives value to my work and clients. I welcome the opportunity to work with your company, and understand your unique needs. I'm very independent, keen to details and result oriented individual. Im flexible and I am able to work any hours of the day to meet your needs. I am certain to provide you quality work and good service. I will be available to work with you as soon as possible.

    $8.89 /hr
    4,037 hours
    4.56