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Hire a CRM consultant today to manage business relationships and organize customer service, marketing and sales data. CRM consultants can set up email systems, manage call centers and find custom CRM solutions for all your business needs.

Customer Relationship Management (CRM) is the art of using technology to simplify the management of customer connections and the data related to them. CRM solutions often use a combination of sales and marketing automation systems, inventory management systems and CRM databases to boost sales and improve customer service. On Upwork, the world’s largest online workplace, you’ll find CRM consultants who can manage customer relationships for businesses and professionals around the world.

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CRM Job Cost Overview

Typical total cost of Upwork CRM projects based on completed and fixed-price jobs.

Upwork CRM Jobs Completed Quarterly

On average, 158 CRM projects are completed every quarter on Upwork.

158

Time to Complete Upwork CRM Jobs

Time needed to complete a CRM project on Upwork.

Average CRM Freelancer Feedback Score

CRM Upwork freelancers typically receive a client rating of 4.62.

4.62
Last updated: September 1, 2015
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  1. Christian Arsenal

    Christian Arsenal

    GoAutodial and ViciDial Expert, Tech Support, Administrator

    Philippines - Tests: 2 - Portfolio: 4

    I am an experienced Asterisk,VoIP,Network Administrator /Website Developer / Programmer 5 years of experience in US industry and i am looking forward in helping for those who are in need of my help. My skills, experience and specialties make me an ideal fit for an advertised role. I have in-depth knowledge of experienced Asterisk / VoIP & Network Administrator procedure and documentation. I have remarkable ability to communicate effectively with people over the phone, often in stressful situations. I have proven ability to understand Asterisk / VoIP & Network Administrator terminology.

    $5.56 /hr
    3,922 hours
    4.49
  2. Marecris E.

    Marecris E.

    Exp TeleSales/Appt Setter/Lead Gen/Collections/Real Estate/Team Leader

    Philippines - Tests: 2

    11 YEARS of great experience and developed my skills in different fields of marketing. Inbound/Outbound Sales, Telemarketing (B2B & B2C), Real Estate, Excellent Appointment Setter, Lead Verification Specialist, Lead Generation, Customer Service, and Outbound Collection Specialist. College Degree Holder Bachelor of Arts Major in English I have worked as an AVP for a Business Process Outsourcing mainly dealing for collection services. I run operations with a tight monitor on targets, quality control and compliance. I coach agents in meeting optimum standards. I'm handling customer complaints withal my knowledge. Hard working and reliable with strict work ethics, pleasant voice with neutral accent. Proficient in Microsoft office especially EXCEL, etc. Excellent communication skills. Very fluent in English.

    $14.00 /hr
    5,796 hours
    4.26
  3. Roxanne D.

    Roxanne D.

    Telemarketer/ Appointment Setter, CSR, Data Specialist, Researcher, VA

    Philippines - Tests: 13

    To be one of Odesk's top contractor. Build a healthy, friendly and professional working relationship with my employers. My core competency lies in customer services. Handled billing, payment processing, order processing, inbound and outbound. Ensure that customer/client satisfaction will be achieved at all times to the highest level. Skilled in Administrative Support, Sales and Marketing. Web Research, Data Entry, Email Handling, Telesales. Investigate unresolved data issues, handled customer complaints. Submit weekly reports to managers. I have a keen eye for detail. I make sure that there will be no room for mistakes. Most of all, I'm passionate with what I do. I double check details that I gathered to ensure that both quantity and the quality of my work will not be sacrificed. Dedicated, organized, fast-learner and always goes the extra mile.

    $6.00 /hr
    4,176 hours
    5.00
  4. Sandip Pawar

    Sandip Pawar

    PHP, MySql, MVC, CodeIgnitor, Cake, AJAX, JS, jQuery, WP, PhotoShop

    India - Tests: 1

    My name is Sandip. Expert PHP Developer. I have 6+ years of experience and working for 100+ hours every week on web development. My Skills: PHP, MVC, MySQL, AJAX, JS, jQuery, CodeIgniter, CakePHP, x/D/HTML, CSS, APIs, Payment Gateway, Tweeter apps, FB apps, Opencart, Concrete5, Wordpress, Big-commerce, OS-commerce etc. I am very dedicated for my jobs and work. I never take holiday & I work more than 16 hours everyday. Please give me opportunity to work with you and I will make you happy for sure!!! Thanks all of you. - Sandip Pawar

    $9.00 /hr
    194 hours
    4.89
  5. Khan Nuruzzaman

    Khan Nuruzzaman

    Customer Service and Support, Phone Support, Telemarketing, Telesales.

    Bangladesh - Tests: 9 - Portfolio: 3

    **Confident, Enthusiastic, Diplomatic, Comprehensive, Responsive, Committed, Affectionate and one Addiction: Workaholic...** Very common words to shine on profiles. But very rare to find those in real... If you have plan/enough time to supervise the freelancer in every cases, then do not waste your money on me. If you are looking for a freelancer you can trust and rely on, then you are welcome. I am ready to give you my full support.

    $16.24 /hr
    1,019 hours
    4.65
  6. Glenda Stamatelos

    Glenda Stamatelos

    Customer Service, Telephone support. live chat, Telemarketing

    South Africa - Tests: 10 - Portfolio: 6

    I have an absolute passion for excellent Client Service. It gives me great satisfaction to be able to assist someone, and to know that when they put the phone, down they are happy. I have been in the client Service industry for over 20 years. I started as a telemarketer and progressed toward management and then to National Telemarketing Manager for a stock market training company.I managed 6 different telemarketing call Centers nationally in South Africa for them. I also served as a client Service Supervisor for a medical aid company for 2 years I have client service experience in a variety of industries: Training, Recruitment, medical, marketing. e-commerce. I have experience with a wide variety of CRM packages. I have worked with Salesforce, Zoho, Infusionsoft and a few others. I have worked with happyfox ticketing and live-chat snapengage. I was the administrator as well as the manager for this live chat. I took a break from call centers and client services when my twins were born. But the passion never ended. When the boys were 2 I started my own magazine with a monthly distribution of 20 000 copies. The magazine still exists. I sold it , You can view it here: www.momandi.co.za I have a passion for awesome customer service. I am the best at what I do. I am motivated to give my best at all times. Being in the Virtual environment has permitted me to work in places that were previously unattainable to me. I have worked as a virtual assistant in the UK, USA, AU. Sometimes in all three countries on the same day! Absolutely amazing.

    Groups: Pro Customer Service

    $15.00 /hr
    460 hours
    4.62
  7. Cosoveanu V.

    Cosoveanu V.

    German Technical Customer Support:Ticket,Email,Phone,Chat./Researcher

    Romania - Tests: 4

    I worked as a Network administrator for 2 years then i switch to Customer Service Representative and Public Relations Specialist with German for 3 years. I am a detail oriented person who enjoys getting a job done or completing a project that benefits the company or employer. I enjoy learning new processes and procedures and working in a stable environment. I am currently seeking for a full-time position.

    $8.10 /hr
    881 hours
    4.98
  8. samantha regalado

    samantha regalado Agency Contractor

    Staffing Manager at Global SOS| CSR | Virtual Assistant

    Philippines - Tests: 7 - Portfolio: 17

    Being a freelancer and having experience working in a call center helped me develop my verbal and comprehensive skills. Majority of my working environment revolves on my communication skills, interacting with different types of people from all over the world while enhancing my computer capabilities. I manage my time very well and am very effective when delivering output. My natural talent for multitasking, my wide knowledge of accounting and mathematics and my competent disposition will serve as my tools in getting the job done.

    Associated with: Global S.O.S

    $13.33 /hr
    6,605 hours
    5.00
  9. Mary jane C.

    Mary jane C. Agency Contractor

    Call Center Team Leader, Telemarketer Supervisor

    Philippines - Tests: 5 - Portfolio: 1

    I've been in a call center industry for 8 years now. Doing outbound calls to USA, Canada, Australia, New Zealand, UK, Germany, India, Singapore, Malaysia and Philippines. I also became a Korean Online English Tutor, data entry specialist, lead generator and Appointment Setter.I am seeking opportunities that best fit my skills and talent.

    Associated with: TeleGroup Philippines, Inc.

    $10.00 /hr
    6,782 hours
    4.76
  10. Umair K.

    Umair K. Agency Contractor

    Expert Appointment Setting, Mortgage Consultant and Sales Executive.

    Pakistan - Tests: 3 - Portfolio: 8

    For the past six years, I have worked in various organizations for outbound sales.I am expert in making outbound sales,lead generation,appointment fixing and call closing.I am looking for Opportunities to make outbound sales from the ground up for you and your business. I have a healthy experience in the following areas : outbound sales, lead generation, call closing and appointment fixing. Besides that I am a Medical student and I am excellent in Medical writing and Medical transcription. I have all the knowledge related to Medicine and Surgery. I am familiar with medical terminologies and all kinds of Medical work.

    Associated with: YMA

    $8.89 /hr
    2,829 hours
    4.94