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Hire a CRM consultant today to manage business relationships and organize customer service, marketing and sales data. CRM consultants can set up email systems, manage call centers and find custom CRM solutions for all your business needs.

Customer Relationship Management (CRM) is the art of using technology to simplify the management of customer connections and the data related to them. CRM solutions often use a combination of sales and marketing automation systems, inventory management systems and CRM databases to boost sales and improve customer service. On Upwork, the world’s largest online workplace, you’ll find CRM consultants who can manage customer relationships for businesses and professionals around the world.

Browse CRM job posts for project examples or post your job on Upwork for free!

CRM Job Cost Overview

Typical total cost of Upwork CRM projects based on completed and fixed-price jobs.

Upwork CRM Jobs Completed Quarterly

On average, 152 CRM projects are completed every quarter on Upwork.

152

Time to Complete Upwork CRM Jobs

Time needed to complete a CRM project on Upwork.

Average CRM Freelancer Feedback Score

CRM Upwork freelancers typically receive a client rating of 4.59.

4.59
Last updated: August 1, 2015
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  1. Christian Arsenal

    Christian Arsenal

    GoAutodial and ViciDial Expert, Tech Support, Administrator

    Philippines - Last active: 23 hours ago - Tests: 2 - Portfolio: 4

    I am an experienced Asterisk,VoIP,Network Administrator /Website Developer / Programmer 5 years of experience in US industry and i am looking forward in helping for those who are in need of my help. My skills, experience and specialties make me an ideal fit for an advertised role. I have in-depth knowledge of experienced Asterisk / VoIP & Network Administrator procedure and documentation. I have remarkable ability to communicate effectively with people over the phone, often in stressful situations. I have proven ability to understand Asterisk / VoIP & Network Administrator terminology.

    $5.56 /hr
    3,913 hours
    4.49
  2. Jennifer B.

    Jennifer B.

    Sales and Customer Service

    United States - Last active: 4 days ago - Tests: 6

    I have been working in sales and customer service for online companies. Some of my duties included data entry and maintaining products on the website. I have also managed leads from the beginning to the end of the sales process, as well as managed a sales team. My career has been focused on online and phone sales in a call center environment and working from home. I have worked with several live chat programs, such as Bold Chat, Live Chat, Zopim, and Live Zilla.

    $19.50 /hr
    918 hours
    5.00
  3. Aftab Ahmed

    Aftab Ahmed

    Expert Outbound Sales, Appointment Setting & Data Entry Expert

    Pakistan - Last active: 1 month ago - Tests: 1 - Portfolio: 2

    I am an energetic individual with 1 year experience and vast understanding of a diverse range of activities related to telemarketing, customer services & Data Entry. I am expert in outbound sales, appointment setting & Data Entry also. I have done Master of Business and Administration (MBA in finance) with major subjects Financial accounting, Financial Management, Cost Accounting, Human Resource Management, Money & Banking, Mathematics and Economics. I am looking for a good opportunity to work in a progressive environment.

    $3.33 /hr
    0 hours
    0.00
  4. Marecris E.

    Marecris E.

    Exp TeleSales/Appt Setter/Lead Gen/Collections/Real Estate/Team Leader

    Philippines - Last active: 23 hours ago - Tests: 2

    11 YEARS of great experience and developed my skills in different fields of marketing. Inbound/Outbound Sales, Telemarketing (B2B & B2C), Real Estate, Excellent Appointment Setter, Lead Verification Specialist, Lead Generation, Customer Service, and Outbound Collection Specialist. College Degree Holder Bachelor of Arts Major in English I have worked as an AVP for a Business Process Outsourcing mainly dealing for collection services. I run operations with a tight monitor on targets, quality control and compliance. I coach agents in meeting optimum standards. I'm handling customer complaints withal my knowledge. Hard working and reliable with strict work ethics, pleasant voice with neutral accent. Proficient in Microsoft office especially EXCEL, etc. Excellent communication skills. Very fluent in English.

    $11.11 /hr
    5,513 hours
    4.26
  5. Germaine Roberts

    Germaine Roberts

    Telemarketing

    South Africa - Last active: 9 days ago - Tests: 2 - Portfolio: 1

    I am currently contract working for an International Telemarketing firm. I have been active in Telemarketing, recruiting of staff and compiling scripts for over 2 years. Working from home suites me as I live alone and have the perfect quiet environment to fulfill my duties successfully. I am a target driven person and enjoy a great challenge. Having traveled the world extensively has enabled me to relate to people of all walks of life and enhanced my personable yet professional manner when engaging with clients. I do enjoy working with people that take the initiative to think out of the box and take accountability for their actions or decisions, such as I do. Taking pride in my work is first and for most crucial to sustain a good employee relationship and encourages me to uphold a good work etiquette. I wish do become an asset to any firm that I work for and strive to becoming indispensable.

    $12.00 /hr
    480 hours
    4.90
  6. Sandip Pawar

    Sandip Pawar

    PHP, MySql, MVC, CodeIgnitor, Cake, AJAX, JS, jQuery, WP, PhotoShop

    India - Last active: 1 month ago - Tests: 1

    My name is Sandip. Expert PHP Developer. I have 6+ years of experience and working for 100+ hours every week on web development. My Skills: PHP, MVC, MySQL, AJAX, JS, jQuery, CodeIgniter, CakePHP, x/D/HTML, CSS, APIs, Payment Gateway, Tweeter apps, FB apps, Opencart, Concrete5, Wordpress, Big-commerce, OS-commerce etc. I am very dedicated for my jobs and work. I never take holiday & I work more than 16 hours everyday. Please give me opportunity to work with you and I will make you happy for sure!!! Thanks all of you. - Sandip Pawar

    $9.00 /hr
    194 hours
    4.89
  7. Roxanne D.

    Roxanne D.

    Telemarketer/ Appointment Setter, CSR, Data Specialist, Researcher, VA

    Philippines - Last active: 1 day ago - Tests: 13

    To be one of Odesk's top contractor. Build a healthy, friendly and professional working relationship with my employers. My core competency lies in customer services. Handled billing, payment processing, order processing, inbound and outbound. Ensure that customer/client satisfaction will be achieved at all times to the highest level. Skilled in Administrative Support, Sales and Marketing. Web Research, Data Entry, Email Handling, Telesales. Investigate unresolved data issues, handled customer complaints. Submit weekly reports to managers. I have a keen eye for detail. I make sure that there will be no room for mistakes. Most of all, I'm passionate with what I do. I double check details that I gathered to ensure that both quantity and the quality of my work will not be sacrificed. Dedicated, organized, fast-learner and always goes the extra mile.

    $6.00 /hr
    3,992 hours
    5.00
  8. Sushil Gautam

    Sushil Gautam

    Customer Support Specialist | VA | Technical Support | Data entry

    Nepal - Last active: 11 days ago - Tests: 7 - Portfolio: 2

    “Obtain a position as a team-player in a people-oriented organization where I can maximize my customer-service experience in a challenging environment to achieve the corporate goals.” I have 4+ years of experience and have worked in the Multinational Organizations wServe Inc and G5solution LLC. I worked here in the Customer Support | Marketing and Sales Departments.I have great web, technical support and customer support services expertise. I personally believe that a Good Customer Service is the backbone for all business. I do not see a project just like a project but like a professional responsibility which should be completed within the deadline and with high quality standards. I am available 40+ hours per week and ready to work in LIVE US Time Zones. Availability can be increased further as per Business requirement. I can provide you Business Support Services, Technical Support, Virtual Assistance, Data Entry, Appointment Fixing, Sales follow-up calls, web research and Data entry etc. I have high speed internet connection, phone lines (US Canada), headset and fully loaded computer. I have backup arrangement for power and data safety to provide you uninterrupted services. I am always available from 8am - 6pm CST. I am a fast learner, a dynamic person, the right choice and exactly the person you need to support your business. Please Contact!

    $5.56 /hr
    428 hours
    4.78
  9. Hazzel ellen M.

    Hazzel ellen M.

    Research Expert- Sales & Marketing - Social Media Management- CRM

    Philippines - Last active: 23 hours ago - Tests: 6 - Portfolio: 7

    Summary of Qualifications: Widespread knowledge and skill in the high performance computer based industry with a verified ability to enhance Sales. Capable of obtaining outstanding sales resulting through direct phone calls. Outstanding relationship building,training and presentation skills, Intelligent,articulate and driven to succeed. ● Proficient with Microsoft Office,P HTML and Excel ● Client Relationship Management ● Ability to work on various web searches ● Wide knowledge of Internet search databases, job boards, associations, groups and forums ● Strategic Planning ● Knowledge of using Salesforce.com CRM ● Telephone Etiquette ● Communication Skills

    $5.56 /hr
    1,314 hours
    4.40
  10. Evangeline Beduya

    Evangeline Beduya

    Full-time Virtual Assistant

    Philippines - Last active: 23 hours ago - Tests: 23 - Portfolio: 11

    As of June of 2014, I decided to be a full-time online contractor and work while in the comfort of my own home. I am a person who does know obligations and responsibilities when it comes to the job/tasks I am assigned to. I have the abilities to multi-task while maintaining primary focus on priority assignments. Fast learner with the proven ability to hit the ground running and deliver results quickly. I deliver outstanding results, leading to increased level of responsibility and recognition. I always make sure that I always update my clients in regards with the job/project so they feel that they are not left behind. I always work on a daily basis and that include holidays. I prefer to work rather than watching soap operas. Yes, I may be a workaholic but that’s the way that I can provide to my family. I always maintain a good relationship between my clients and I do make sure that I always meet their expectations. You can always reach me through skype and I will glad to assist you any time of the day. I am confident with my ability to handle with stressful situations and projects based on my experiences. Together with my skills and experiences it will enable me to get a significant difference. Let’s work together for our success! http://easuyo.wix.com/atyourservice https://ph.linkedin.com/in/eabeduyasuyo

    $6.00 /hr
    1,785 hours
    4.98