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Hire a freelance customer service representative to help you save time and keep your customers happy 24/7. A professional customer service rep can field questions, help users, solve problems, and take care of your clients...freeing you up to do the work that is at the core of your business.

Many of our freelance customer service reps have experience in large call centers around the world, and are ready to bring their professional experience to help your business.

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Customer service Job Cost Overview

Typical total cost of Upwork Customer service projects based on completed and fixed-price jobs.

Upwork Customer service Jobs Completed Quarterly

On average, 1,238 Customer service projects are completed every quarter on Upwork.

1,238

Time to Complete Upwork Customer service Jobs

Time needed to complete a Customer service project on Upwork.

Average Customer service Freelancer Feedback Score

Customer service Upwork freelancers typically receive a client rating of 4.68.

4.68
Last updated: September 1, 2015
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  1. Mae Marichu Traya

    Mae Marichu Traya

    Experience Customer Service Professional

    Philippines - Tests: 1 - Portfolio: 2

    I am a experienced Call Center Agent working as a Customer Service Professional with the role of Account Manager ,where in my function is to retain those customers calling to cancel there account with us. As a Account Manager I have the power to provide the best promotions that I have on my end just to save the customer's account. I also have a save rate that I need to aim everyday of my shift.

    $4.00 /hr
    0 hours
    0.00
  2. Roheny E.

    Roheny E.

    Klasik Production

    Dominican Republic - Tests: 3

    Information Technology Integration, Installation and support Diagnosis, Troubleshooting and repair Network engineering Operations System Windows/Lynux/Mac Migrations / Upgrades Graphic Design Web Page Builder Customer Service Telemarketing

    $11.11 /hr
    57 hours
    3.19
  3. Victoria Green

    Victoria Green

    Administration Executive

    Turkey - Tests: 9

    Over the last 15 years I have developed my skills as an Administration assistant, PA and Data entry clerk. I have a wealth of experience on Upwork which has allowed me to further diversify my skills. I have a varied portfolio of completed projects and as a quick learner, any challenge you give me I am confident I can complete to a high standard and in a timely manner. My 2 main aims for each project I work on is client satisfaction and to provide the highest quality of work. I am extremely competent with Microsoft Office, Access, WordPress and Google Documents and am keen to seek opportunities to assist in your business.

    $10.00 /hr
    824 hours
    5.00
  4. Leoniza Mae Ysulan

    Leoniza Mae Ysulan

    Leoniza Mae Ysulan

    Philippines - Tests: 3

    I am experienced in Customer Service and Telemarketing jobs. I wanted to work in a company that would enhance my skill and give me career growth and see my potential. A job that is fulfilling and I could stick up for long term. It would be nice to offer a productive work and loyalty to a employer that is healthy in terms of support.

    $3.33 /hr
    5,640 hours
    5.00
  5. Cris Montinola

    Cris Montinola Agency Contractor

    Data Entry Professional

    Philippines - Tests: 6

    I am a BS-Computer Science and a BS-Nursing graduate. My first job was with Game Mecca Inc. which was one of the first & biggest online gaming stores in the city for 2 years, 1 year with Teleperformance, 3 year with Transcom Asia, 6 months with Focus Direct & currently with Convergys Bacolod. All as a customer service representative, all my life its always giving the best customer service experience for all my customer.

    Associated with: JobHub

    $5.56 /hr
    166 hours
    4.60
  6. Mayshelle S.

    Mayshelle S.

    CSR/TSR/Email Support

    Philippines - Tests: 3 - Portfolio: 5

    CAREER OBJECTIVE: Be with prestigious company that is capable to provide me an arena to empower my management skills and further grow my professional career. I am diligent to seek for a privilege to align myself to back office functions, be surrounded by professionals whose enormous knowledge will therefore help me bring out my extreme capacity in line with providing administrative support. Bringing in my perseverance to face a new challenging job role and looking forward to comprehensive training programs designed for someone like me who wants to be an efficient office assistant in pursuant to career advancement. PERSONAL STATEMENT: An accomplished-enthusiast professional and multi-skilled call center agent with significant experience in telemarketing and outsourcing in the field of data entry, data processing, data mining, email-response handling, form processing, legal transcription, fulfillment and payment processing, and point of sale transaction management. Moreover, bringing the following experiences, skills and attributes: • 6years and 9months Call Center Professional. Ability to make sound decisions. • Ability to multitask to meet specific goals set to win repeat business and maximize revenue. • MS Office skills include Excel, Access, Word, Outlook, PPT and Adobe Photoshop. • Detail-oriented with great organizational, customer service, verbal communication and listening skills. • Proven ability to work well in a fast-paced and team-driven environment. • Self-reliant and driven. Ability to perform independently under minimal supervision. • Problem solving skills and accustomed to long work hours. • Ability to establish working relationships with co-workers, customers and clients.

    $3.00 /hr
    924 hours
    5.00
  7. Adrian D.

    Adrian D.

    Data Entry Professional/ Trainer/ Supervisor/ Project Manager

    Philippines - Tests: 6 - Portfolio: 1

    To successfully utilize my excellent written and verbal English language skills for opportunities given in the Odesk system in the field of management and training. This will also widen my knowledge and experience in using today's modern technology in providing services to respectable employers in the market.

    $5.56 /hr
    10,655 hours
    4.89