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On average, 1,123 Customer service projects are completed every quarter on Upwork.


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Time needed to complete a Customer service project on Upwork.

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Customer service Upwork freelancers typically receive a client rating of 4.65.

Last updated: October 1, 2015
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Manuela Gomes

Manuela Gomes

Passionate to help you achieve the best outcome

Portugal - Tests: 1 - Portfolio: 1

Sales and Marketing lover that has serious skills in Admin Support, Content Writing, Translations and the Business World. In the 'real world' I'm a business coach, helping business owners with the right marketing strategies, the right planning and the correct sequence of what they need to do to achieve better results in their companies and lives.

$15.00 /hr
112 hours

Arijit Mukherjee

Arijit Mukherjee

Tele-Sales,Customer Service, Business Development & Training

India - Tests: 4

My goal is to transit my enthusiasm, creativity and experience into a position, where I continue to provide the strategic and tactical leadership critical to retaining valued customers of an organisation. I am certain that my presence in your team will prove to be beneficial to your organisation. As such, I would welcome an opportunity to speak with you to evaluate your needs and share my ideas.

$4.44 /hr
13 hours

M.bilal S.

M.bilal S.


Pakistan - Tests: 11 - Portfolio: 1

I have three years of sales and customer service experience (including online, over the phone and in person) and, for the last 1 years, I worked as sales professional and I used to dealt with American telecommunication company like Comcast,charter, time Warner and more than 14 providers in USA.I used to take call from all over the us and resolving their billing queries and help them to get new service available in there area.My duties was to send emails or newsletter; troubleshoot technical issues. I also have a wealth of experience using Microsoft Word, Microsoft Excel and,Google drive to build weekly and monthly fiscal reports. I have a friendly, professional demeanor and am a confident multitask-er,allowing me to take on several responsibilities at once.I'm a quick learner and enthusiastic.

$3.00 /hr
11 hours

Mae Marichu Traya

Mae Marichu Traya

Experience Customer Service Professional

Philippines - Tests: 1 - Portfolio: 2

I am a experienced Call Center Agent working as a Customer Service Professional with the role of Account Manager ,where in my function is to retain those customers calling to cancel there account with us. As a Account Manager I have the power to provide the best promotions that I have on my end just to save the customer's account. I also have a save rate that I need to aim everyday of my shift.

$4.00 /hr
0 hours

Melissa Hamilton

Melissa Hamilton

British Accent Voice Over Artist and Office Work

Australia - Tests: 1

I am a professional Business Development Manager by trade. I have experience of lead generation research cold calling and general sales. I have also worked for many years as an administrator and personal assistant. My presentation skills diary management Internet research skills are of a very high standard. My accent is British and I have also created many voice over tapes professionally. I can handle customer service queries and answer phone calls. I am currently traveling internationally and have been for the past year and this is why I am looking for freelance work to fund my travels. In my last Business Development role I billed £500,000 and was one of the top sales people in my company. I am excellent with all MS office packages Siebel/ Email Marketing Salesforce and social media tools. "If you want your business to succeed work on it not in it." Build a reliable team around you.

$50.00 /hr
0 hours

Ivy Campos

Ivy Campos

Business Management Graduate

Philippines - Tests: 3

I'm a person who loves challenges to push myself to the limit professionally, that is. I strive hard to learn everything I can. I'd say I've achieved my goal of being the best in what I do. My strength is my commitment because I've gone as far as today because of this. I know that others may be as technically competent as I am but may not have the commitment, passion, dedication that I have. My weakness, on the other hand, is with my commitment I somehow get frustrated if i'm not able to achieve things to my satisfaction because I'm a perfectionist/ idealistic, so when things don't turn out as what I expected I get frustrated. That's why I'll push myself more.

$6.76 /hr
0 hours

Fabian Linton

Fabian Linton Agency Contractor

Inbound Customer Service Expert for

Jamaica - Tests: 3 - Portfolio: 1

I'm a Customer Service Representative at an elite company in Jamaica for the website. In my years of experience as a Customer care Representative i have master the art of multi-tasking while on the Job. I can type moderately fast enough and I can manage documents such as Excel, Powerpoint, Word, and Publisher. I have a Knowledge as well as skill in knowing types of documents and how to type them as expected. I have covered a variety of training which includes Accounting, Data Entry, Filing, as well as having my Caribbean Examination Council Qualifications with good grades to back my true knowledge of what i do and love doing. I am a singer at heart as well as i do some poetic writings at times. Here is a summary of all the task Im experienced in: - Accounting - Data Entry - Customer Service - Customer Support Services - Manipulation of Data using (Excel, Access, Word, Power Point, Publisher) - Order Processing - Tracking Packages - Emailing - Administering Meetings

Associated with: Faboo's Networking Union

$3.50 /hr
0 hours

Kenette Maneje

Kenette Maneje Agency Contractor

Experienced Customer Service Representative

Philippines - Tests: 3

My name is Kenette Maneje, I am 22 years old. With the skills I've fostered and embraced with my experience in customer service, I think I’m a great fit for the role. I make sure all queries of my customers are answered and catered to in a timely manner, may it be billing, account changes and transactions, and mostly anything you can think of in a provider-customer relationship, I've handled it both in mediums of voice, chat and email. I’m big on customer service and have been awarded multiple times for excellent service, I won’t stop at that. I can still grow, and the next customer I’m hoping I find in your campaign

Associated with: Telemarketer Group Philippines™, Telemarketer Group Manila™

$8.00 /hr
0 hours

Roheny E.

Roheny E.

Klasik Production

Dominican Republic - Tests: 3

Information Technology Integration, Installation and support Diagnosis, Troubleshooting and repair Network engineering Operations System Windows/Lynux/Mac Migrations / Upgrades Graphic Design Web Page Builder Customer Service Telemarketing

$15.00 /hr
144 hours