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Customer service Job Cost Overview

Typical total cost of Upwork Customer service projects based on completed and fixed-price jobs.

Upwork Customer service Jobs Completed Quarterly

On average, 1,403 Customer service projects are completed every quarter on Upwork.

1,403

Time to Complete Upwork Customer service Jobs

Time needed to complete a Customer service project on Upwork.

Average Customer service Freelancer Feedback Score

Customer service Upwork freelancers typically receive a client rating of 4.69.

4.69
Last updated: July 1, 2015
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  1. Jennifer I.

    Jennifer I.

    Top Notch Sales Professional

    Philippines - Last active: 21 hours ago - Tests: 8

    I'm a seasoned young professional equipt with extensive experience in all aspects of Sales and Customer Service. I'm that irresistible combination of aggressive, likeable, relentlessly positive, and fearless. I am a proven expert in cold calling may it be warm or cold. I have been in the BPO industry for over 5 years and handled numerous accounts from B2B, B2C, Appointment Setting, Lead Generation, Financial, Up selling, Cross Selling, Order Processing, Telemarketing and Closing for customers in the UK, USA, Canada, Europe, Australia, Malaysia and Singapore. I have received multiple recognitions and commendations from the clients, upper management down to my colleagues for exceeding quotas and providing more than what is expected. My calls were even used as a training tool to help improve sales. I also share strategies on how to be an effective sales agent. I was assigned as the Assistant Team Manager. I do call monitoring and coaching. I have also been the head for confirmation and fallback. My skills and interest combined with this history of getting results, make me valuable. I have the ability to set priorities, identify problems and use my experience and energy to solve them. My customer service skills is second to none. So if you are looking for dedicated to excellence and with high level of integrity. You are on the right page of profile.

    $13.89 /hr
    1,522 hours
    4.94
  2. Luisel K.

    Luisel K.

    Technical Support Representative/Customer Service Representative

    Philippines - Last active: 1 day ago - Tests: 4 - Portfolio: 3

    To be able to work at my best, one that is suited to my skills,and experience, and to be of service in my full ability for the benefit of my employer. To find a job where hard work will be rewarded and recognized.

    $5.56 /hr
    1,716 hours
    3.92
  3. Lovella Eduave

    Lovella Eduave

    Loan Processor / Pre-underwriter / Transaction Coordinator

    Philippines - Last active: 11 days ago - Tests: 1

    Knowledge  Knowledgeable on all loan guidelines and strategies  Loan Guidelines Updates  Best Pricing from various lenders  Strategies on loan approvals for the company to have more transactions Skills  Capitalize knowledge learn in delivering the needed assistance to the loan officers  Multi tasking  Coordination skills  Using Communication skills in getting work smoothly done  Attitudes  Responsibility and ownership towards clients needs  Willingness to assist loan officers to turn prospects into clients in both lending and real estate perspective  Team player

    $4.00 /hr
    68 hours
    0.00
  4. M.bilal S.

    M.bilal S.

    Sale's/CustumerSupport

    Pakistan - Last active: 1 month ago - Tests: 11 - Portfolio: 1

    I have three years of sales and customer service experience (including online, over the phone and in person) and, for the last 1 years, I worked as sales professional and I used to dealt with American telecommunication company like Comcast,charter, time Warner and more than 14 providers in USA.I used to take call from all over the us and resolving their billing queries and help them to get new service available in there area.My duties was to send emails or newsletter; troubleshoot technical issues. I also have a wealth of experience using Microsoft Word, Microsoft Excel and,Google drive to build weekly and monthly fiscal reports. I have a friendly, professional demeanor and am a confident multitask-er,allowing me to take on several responsibilities at once.I'm a quick learner and enthusiastic.

    $3.00 /hr
    11 hours
    3.00
  5. Eljohn Casayuran

    Eljohn Casayuran

    Customer Service Specialist

    Philippines - Last active: 11 days ago - Tests: 3 - Portfolio: 3

    I have been in the call center industry for 8 years. Have been a SME and trainer for a major gaming console for 2 years, an ISP technical specialist for a total of 5 years, and an appointment setting expert for over a year. My experience in various fields has been one of my best assets, but my consistency, work ethic, and integrity are what makes me.

    $6.00 /hr
    0 hours
    0.00
  6. Kola Aidonaj

    Kola Aidonaj

    SAS, Clinical SAS, QA Testing, QA, Customer Service

    United States - Last active: 1 month ago - Tests: 8

    Clinical SAS programming experience for 7+ years with various healthcare, pharmaceutical and biotechnology companies QA Tester with 6+ years of experience in healthcare domain with mostly government assignments testings Customer Service Manager with 3+ years of direct experience handling an international customer service call center. Excellent communication skills

    $16.67 /hr
    0 hours
    0.00
  7. Gerard Jones Arboleda

    Gerard Jones Arboleda

    Veteran, Well Seasoned Virtual Assistant for Loan Officers and Realtor

    Philippines - Last active: 21 hours ago - Tests: 5 - Portfolio: 3

    Gerard protects your Real Estate and Mortgage Business interests with integrity by providing superior quality Virtual Assistance Service. He has been in the Virtual Assistance Service Industry since 2011 and offer extensive experience working in a fast-paced environments demanding strong organizational, technical and interpersonal skills. CLIENT SATISFACTION and QUALITY WORK are his Top Priorities. Through his work experiences, Gerard learned how imperative it is to work with fervor, to have the drive of working and the ability to take on initiatives. He deem that it is highly crucial to work with veracity on delivering work commitments as well as honesty and sprite in all actions. Visit: www.gerardarboleda.com

    $7.00 /hr
    2,763 hours
    5.00
  8. Marivic Martinez

    Marivic Martinez

    Customer Service Representative, VA, Appointment Setter, Telemarketer

    Philippines - Last active: 21 hours ago - Tests: 4

    Acquire post where I can utilize and maximize my skills and work experiences. Obtain jobs where I can best use my organization, writing, research, and leadership skills. Impart strategies and learnings gained to improve sales and customer satisfaction. Management position where I can effectively utilize my expertise in leading and organizing a productive team. Marketing position that utilizes my communication skills and bring positive contribution to the organization. To obtain a position that will enable me to use my strong organizational skills, educational background, and ability to work well with people. Work experience that would constantly challenge me to learn and improve my skills.

    $5.56 /hr
    3,285 hours
    4.56
  9. Angelo Q.

    Angelo Q.

    Professional Customer Service Representative

    Philippines - Last active: 21 hours ago - Tests: 6

    Over the last 4 years of working as a Customer Service Representative, I have developed skills for Customer Relations (Providing solution to the problems of customers on the telephone call, Attending to calls and performing call follow up for the customers) and Data Entry Skills (typing .pdf documents to Word and typing customer information and customer registration over a website). My core competency lies on my in depth Communication skills, and I am seeking opportunities to where my customer relations skills can be utilized to smoothly handle customer complaints and improve company image. Not only do I have Good Communication skills, I am also knowledgeable in Windows XP, MS Office, Several internet browsers (IE, Mozilla Firefox, Safari, Google Chrome, Opera). I'm proficient in English, Filipino, Basic Nihongo and French

    $5.56 /hr
    8,451 hours
    5.00
  10. Jose Dodge

    Jose Dodge

    QA Tester (Application Development)

    Philippines - Last active: 1 day ago

    Over the last 2 years, I have been developing my experiences in Class Action Settlement Administration. I have experiences in QA Testing and Data Entry. Prior to these tasks, I dealt with Class Members in the Call Centre Dept. I am well informed in this field and eager to expand my knowledge. Experiences prior to Class Action Settlements, I have worked primarily as a Call Centre Representative. Handling accounts such as, Account Advisor (JP Morgan), Event Recruiter (Microsoft Program Partners).

    $7.00 /hr
    1,932 hours
    5.00