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Post your emailing and email-handling projects on Upwork and hire expert virtual assistants to write new emails; filter, sort and respond to your messages; or manage your company’s email management system. Using their experience with various email clients (like Outlook Express and Mozilla Thunderbird), email bounce-handling tools and newsletter software, they can handle large email lists with thousands of addresses and send bulk email messages, write newsletters or use other direct mail marketing strategies to forward your brochures to your customers, create custom email templates, and keep your email signatures updated.

Businesses rely on people with email handling experience to review and process received emails, as well as store and compose email messages, in accordance with statutory regulations and processes. On Upwork, the world’s largest online workplace, you will find highly skilled email experts and personal assistants to read through and answer personal emails, manage your email folders, or contact your clients and customers through web forms and company email accounts.

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Email Handling Job Cost Overview

Typical total cost of Upwork Email Handling projects based on completed and fixed-price jobs.

Upwork Email Handling Jobs Completed Quarterly

On average, 1,449 Email Handling projects are completed every quarter on Upwork.


Time to Complete Upwork Email Handling Jobs

Time needed to complete a Email Handling project on Upwork.

Average Email Handling Freelancer Feedback Score

Email Handling Upwork freelancers typically receive a client rating of 4.57.

Last updated: October 1, 2015
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Ivy Campos

Ivy Campos

Business Management Graduate

Philippines - Tests: 3

I'm a person who loves challenges to push myself to the limit professionally, that is. I strive hard to learn everything I can. I'd say I've achieved my goal of being the best in what I do. My strength is my commitment because I've gone as far as today because of this. I know that others may be as technically competent as I am but may not have the commitment, passion, dedication that I have. My weakness, on the other hand, is with my commitment I somehow get frustrated if i'm not able to achieve things to my satisfaction because I'm a perfectionist/ idealistic, so when things don't turn out as what I expected I get frustrated. That's why I'll push myself more.

$6.76 /hr
0 hours

Georgine Irish Arroco Arban

Georgine Irish Arroco Arban

Appointment Setter

Philippines - Tests: 4

• Experience in Appointment Setting • Knowledge on CallFire • Hardworking and organized • Excellent in interpersonal and communication skills • Flexible • Can work with a team • Has leadership skills and is self-motivated • 6 years in customer service • Willing to learn • Innovative Outside of work, I also choregraph basic dance lessons, I also am being invited at times to host parties (emcee) and mostly I spend time with my family at home, watching movies and playing with our daughter.

Groups: Pro Customer Service

93% Job Success
$7.78 /hr
1,056 hours

Bernadette Alcantara

Bernadette Alcantara Agency Contractor

Snippet Writer | Web Researcher | Data Entry Specialist

Philippines - Tests: 2 - Portfolio: 1

I would like to continue to utilize my versatile skills while expanding my knowledge and increasing my abilities. I'm very easy to train and passionate to work. I take direction well and can complete a heavy workload and complete projects under minimal supervision. Have proven quality to work with my 6 years of experience. I worked as Data Entry/Web Researcher, Email/Phone Support Representative, Graphic Designer, Software Programmer and Administrative Assistant. I am excellent in Microsoft office suite like Word, Excel and PowerPoint. I am also expert in PDF to word conversion. If you will give me a chance, you will not regret hiring me. I will do my best to please you and even exceed your expectation. I feel that I can add professionalism and accuracy to your current team of professionals. I am a self starter, very easy to train and can adapt easily to a new job and be like an expert in a very short period of training. I am very keen at taking instructions and getting it done excellently. I am workaholic and I love pleasing my clients by delivering the best results all the time.

Associated with: Team One Business Solutions

100% Job Success
$3.50 /hr
1,576 hours

Juan Paolo Hernaez

Juan Paolo Hernaez

Team Leader, Email Support, Inbound/Outbound Phone Support

Philippines - Tests: 9

Hello! I have a long list of customer service and sales experience mostly in a call center setting and in the past 6 years, have been working as a Team Leader which my primary role is to help develop customer service skills of a group of agents. Being a Team Leader requires me to call and receive calls from customers, follows up through SMS and email to ensure that they are happy and satisfied with the resolution provided. In order for me to be effective in coaching and developing my team, I am calling customers that gave a low score on customer satisfaction, on this call I ask the reason for the score, and try to help the customer or give them resolution (if not exactly what they want at least comparable to it) to feel better about the service and be a repeat customer, the result of which is what I coach and educate my team with. I am also tasked to take Inbound calls on a weekly basis to stay skilled taking phone calls (lead by example). In order for me to perform the aforementioned tasks and responsibilities, I use several tools like Microsoft Word for creating my coaching logs and creating Business letters, Microsoft Excel to help me in data gathering and have a better view of my team’s performance, most importantly Microsoft PowerPoint which I use to gather all information for better presentation during Business reviews that happen monthly and quarterly. To ensure real time updates and roll out I use Microsoft Outlook to communicate with Clients and colleagues, while I use Quickconnect and Lync to Chat with my team and roll out updates and campaigns. I am proactive and very competitive (in a professional manner), I love challenges and learning new things because I am a quick learner and my good interpersonal skills helps me in my learning curve as I interact with people well. I am very excited to hear from you soon and be your all around guy with your customer service concerns.

$4.50 /hr
0 hours

Eugene Mansueto

Eugene Mansueto

data entry professional,web researcher , email handling and coupons.

Philippines - Tests: 3 - Portfolio: 2

I have experienced in DATA ENTRY. I am good in English vocal and written skills. My main objective is "To provide excellent service". To deliver my projects to the clients with high quality and quantity. And to enhance and share my knowledge here in Odesk. To obtain a position and utilize my experience and skills for the successful completion of each job task. - Demonstrate outstanding problem solving and active listening skills . To be part of this company as an asset & a good employee.

$3.00 /hr
12 hours

Mayshelle S.

Mayshelle S.

CSR/TSR/Email Support

Philippines - Tests: 3 - Portfolio: 5

CAREER OBJECTIVE: Be with prestigious company that is capable to provide me an arena to empower my management skills and further grow my professional career. I am diligent to seek for a privilege to align myself to back office functions, be surrounded by professionals whose enormous knowledge will therefore help me bring out my extreme capacity in line with providing administrative support. Bringing in my perseverance to face a new challenging job role and looking forward to comprehensive training programs designed for someone like me who wants to be an efficient office assistant in pursuant to career advancement. PERSONAL STATEMENT: An accomplished-enthusiast professional and multi-skilled call center agent with significant experience in telemarketing and outsourcing in the field of data entry, data processing, data mining, email-response handling, form processing, legal transcription, fulfillment and payment processing, and point of sale transaction management. Moreover, bringing the following experiences, skills and attributes: • 6years and 9months Call Center Professional. Ability to make sound decisions. • Ability to multitask to meet specific goals set to win repeat business and maximize revenue. • MS Office skills include Excel, Access, Word, Outlook, PPT and Adobe Photoshop. • Detail-oriented with great organizational, customer service, verbal communication and listening skills. • Proven ability to work well in a fast-paced and team-driven environment. • Self-reliant and driven. Ability to perform independently under minimal supervision. • Problem solving skills and accustomed to long work hours. • Ability to establish working relationships with co-workers, customers and clients.

$3.00 /hr
924 hours

Sharile P.

Sharile P.

Expert in Appointment settingTelemarketing Customer Service,Data Entry

United States - Tests: 3

Hi My Name is Sharile Palmer My long-term experience in the service industry has taught me how to meet and exceed each customer's expectations with service that sells. I have assisted all types of customers in all types of settings. I realize that acquiring and maintaining loyal repeat business as well as spreading the word of your business through these loyal patrons is of the utmost importance in every company. Positioning a company for better exposure and greater marketability is a task that I have performed with success many times. I am an excellent trainer who achieves ongoing success with her teams by building morale, maintaining teams' self-confidence and training them to build the sale by improving their people skills.

$6.00 /hr
803 hours

Gustavo S.

Gustavo S.

Customer Service support with Sales experience

Nicaragua - Tests: 7 - Portfolio: 2

Rest assure that I can provide the quality of customer service or sales experience that you desire. I am professional and reliable, and have extensive customer service, sales and and administrative skills. I have over 3 year experience in Customer Service oriented while trying to give the best possible outcome, which is first call resolution of the customer´s issue in the first contact. I also have 3 years’ experience in Sales (credit monitoring products, telephone service, and credit card customer support). I am a person striving towards results, this gives me the opportunity to reach my goals in an efficient way. I do like to take up challenges easily. I am a multitasking person, this allows me to work on different tasks at the same time, maximizing productivity. Able to generate reports that will not only allow easy comprehension of performance but also identify areas of opportunity.

Groups: Pro Customer Service

$12.50 /hr
857 hours

Avinash Ramchandani

Avinash Ramchandani

Customer Service Manager/Admin Assistant

Pakistan - Tests: 2

Over 7 years of experience handling online business customers from all over the world. Dealt with different customers who were aggressive, VIP, silent, complaining, knowing all, loyal, discount customers, impulse customers, need based and wandering customers with professionalism by following the philosophy of taking every customer contact as a chance to shine once again to build and maintain company's reputation. I am expert in providing support on Synchronous and Asynchronous channels which include phone support, chat support, email support, SMS, Facebook, Twitter and all type of web forms. From the last two years I have been using different custom sources of (customer relationship management) for processing refunds, closing new orders, forwarding new orders, shipments, placing orders on customer behalf, follow-ups, cancellations, trouble shooting of technical issues, order revisions, order tracking, creating new orders, updating communication, promotional emails, re-sending passwords, updating new information, maintaining excel and word sheets, processing new orders, solving tickets, collecting feedback's and planning new tools for better online sales. I am a hard worker, multitask self confident support person whose goal always is to learn more and more effectively and accurately in a fast paced environment to put my best for the genuine love which I have for this industry. I am looking forward to work with you as a customer support specialist or any additional tasks or services you may need assistance with.

Groups: Pro Customer Service

$14.96 /hr
0 hours