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Last updated: October 1, 2015

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Ronald r. D.

Ronald r. D. Agency Contractor

Business Dev/ Human Resource /Project Mgmt./SMM/Account Mgmt

Philippines - Tests: 12 - Portfolio: 3

To fully apply and utilize my technical, interpersonal and management skills for achieving the target and developing the best performance in the esteemed organisation. I also would like to implement my innovative ideas, skills and creativity for accomplishing the projects. I have proven track record in handling both inbound and outbound transactions for B2C, B2B and Lead Generation Accounts. I am proficient in MS Office Applications--PowerPoint, Word and Excel and has experience using different CRM's, KRM', Dice, Zip recruiter, Constant Contact, LinkedIn Recruiter, Mavenlink & Capsule CRM, and E-Learning Sites. Effective in doing internet research and applications, keen to details, energetic, reliable and can work with very minimal supervision.


Associated with: Creative Solutions Expert Group Philippines

100% Job Success
$9.00 /hr
9,535 hours

Kamran G.

Kamran G.

Customer Service & Live Chat Specialist

Pakistan - Tests: 10 - Portfolio: 4

Driven, progressive sales and support representative with over 9 years of proven performance as a telesales, support and a live chat expert in aggressive industries and ability to provide exceptional sales and support planning. For the last 7 years I have been using Strata-soft, Live-person, X-Chat, X-CRM, Mail-chimp, Thunderbird for sales and customer support; enroll students with online education management systems or Learning Management Systems; providing technical support via email, phone and online chat platforms; send mass emails as part of an email series or monthly newsletter; process online payments through integrated online payment systems I have considerable ingenuity with the Sales Funnel Management Process and I can provide a customer service experience that is second to none. A creative thinker with a friendly and professional demeanor. I'm excellent with multitasking, allowing me to take on several responsibilities at once and complete every project comprehensively in a timely manner. I'm a quick and enthusiastic learner. Few things you might want to know about me: I'm a big sports fan and a fitness fanatic, loves to watch movies and historical documentaries, computing, music and world news are some of my personal interests. I look forward to working with you as a customer service, live chat or telesales rep as well as your "go-to guy" for any additional projects you need assistance with.

Groups: Pro Customer Service

$8.00 /hr
11 hours

Majalja Mauricio

Majalja Mauricio

Experienced CSR, TSR, Data/Admin Asssitant and Senior Sales Consultant

Philippines - Tests: 6

I have about a decade of work experience from reputable Business Process Outsourcing companies . I apply the skills and work ethics I learned from these companies and make them my guide to succeed and exceed expectations that my employer/client is looking for. I am results-oriented, highly-motivated, flexible, and assertive with significant success on operations, productivity and quality of work. I am dynamic – able to adapt to changes quickly. I have good analytical skills, and can work with minimal supervision. My expertise includes: Advance knowledge in Windows Applications and Microsoft Office (MS Word, Excel, Power Point, and Outlook); Advanced Sales and Customer Service Oriented Skills, with technical support training for mobile phones; Knowledgeable in basic Web Applications (search engines, social media, and Basic internet troubleshooting); lastly, excellent communication skills (Oral and Written). I prefer to highlight my work experience as an effective customer service specialist and admin/data entry support . I would like to apply for any position that fits my profile and I am available to start the soonest possible time.

$3.50 /hr
14 hours

Shonette T.

Shonette T. Agency Contractor

Expert Data Entry,Live Chat,Customer Service Clerk and Tagging Clerk

Guyana - Tests: 7 - Portfolio: 1

I have been a Data Entry and Customer Service Specialist for the past 7 years. During that time I have gained a wealth of experience in these areas much to the satisfaction of my many clients. As my reputation grew, I have been able to select and train a team of 8 other reps to share the work load. I have customer service, billing and sales, data entry, virtual assistant, web research experience agents available and I assure you that as long as we am working for your company you would be amazed at the results your company will produce. we will always be giving your clients or prospects a very good experience.I therefore wish to offer my services to your company.

Associated with: Shonette Agency

63% Job Success
$9.00 /hr
892 hours

Jan C.

Jan C. Agency Contractor

Ticket, Chat, Phone, Social Support Agent

Philippines - Tests: 5

I have several years of customer service experience (including over the phone, chat and emails) and for the last 4 years, have been using Zendesk, LivePerson, InfusionSoft, Five9, BigCommerce, Aweber, Amazon and SalesForce. My long-term experience has taught me how to meet and exceed each customer's expectations with service that sells. I have worked with an eCommerce website based in the US for years in a work-at-home type of setting and have developed impeccable phone manners and and ability to deal with agitated and distressed customers. My duties included returns, cancellations, refunds, shipping and general inquiries. I have also worked as a Sales Representative and was successful in turning callers into customers. I am well spoken, friendly, persuasive and concise without being pushy. I'm a good closer and can handle customer objections with ease. I am accustomed to working on multiple projects simultaneously. I can offer new ideas to help the company grow and surpass all goals and objectives. I'm highly initiative to manage a busy workload without close supervision. I can multitask and I'm very reliable. I gained the ability, knowledge and skills that I'm applying for from the practical training I've experienced from my education, reading and previous job experiences. I also have a wealth of experience using a Microsoft Word, Microsoft Excel and Google Drive. I am a quick learner, extremely goal-oriented, adapts easily to new situations and resourceful with a willingness to learn new concepts and apply them to yield successful results.

Associated with: Customer Service Group Manila™, Telemarketer Group Philippines™

80% Job Success
$12.22 /hr
902 hours

Abegail Thomas

Tagging Specialist,Help Desk/Ticket Support, Live Chat ,Support Email

Guyana - Tests: 3 - Portfolio: 1

I have over 5 years of experience as a Tagging Specialist and customer service clerk.I was trained how to tagged items,write descriptions and analyze data,handling basic issues, solving complex issues,. I like working on projects with a team that cares how the business progress and what makes the client happy. I am always willing to go that extra mile when it comes to keeping my clients happy. Always interested in solving problems, answering questions, and delighting customers. previous positions help include Live Chat and Phone Support Representative. Zendesk and Zopim Customer Service Specialist. Customer Service Supervisor. Ticket, Chat, Phone, Social Support Agent.

$7.00 /hr
0 hours

Anjali Nair

Anjali Nair

Excellent Writer, Editor, Articles on Economics.


Hi, I worked as customer care agent, 24/7 Chat process agent for UK and US clients, Email escalation process agent in Noida, Delhi- India for 2years. I am ready to take any process to fulfill the requirements of website owners. We have a small team of three members who will be online 24*7 to support your website customer support and to convert visitors to potential leads. Having previous experience of working with the chat platforms like Live chat, Zopim, Zendesk and live person is an advantage. our clients list ranges from US server providers, US travel companies, faith based US TV, and 45+ UK clients from various fields like women garments, car leasing company etc. We provide support to your website visitors 24×7. Never miss a customer again just because they visited your website during the wrong hours. We help in increasing your customer’s confidence by providing instant help and giving a feeling that, There are real people behind your website. Having experience in creating Knowledge banks for various clients in UK ranging from car hire providers, party makers, race suppliers upto 40 different clients now I'm ready to start myself as a freelancers. I assure you we provide you the best chat process in English, Tamil, Telugu, Malayalam, Kannada and Hindi. Our facilities are equipped with 100Mbps fiber optic connection delivering excellent internet connectivity and superb reliability along with backup UPS and a power generator providing up to 96 hours of backup electricity. Our customer service Chat agents can ask the right questions, assess the caller’s needs, understand when to present offers and close deals. Our dedicated group of agents are trained thoroughly and can assess opportunities to up-sell and cross-sell when necessary. Virtual Enterprise chat staff is dedicated to increasing your productivity and your sales. We can provide you any number of services, including: Live Chat Customer care agents Telemarketing Collection Reminders Appointment Setting Seminar and Event Registration Mystery Shopping I look forward to proving myself as the perfect candidate for any project that you may have. Thank you for this opportunity.

$8.00 /hr
0 hours

Cathy Rose Villanueva

Cathy Rose Villanueva

Competent Customer Service Agent and Data Entry Specialist

Canada - Tests: 4

I’ve been with the BPO industry for 8 years. I started as a Technical Support agent for a US accounting software wherein I walked customers through in basic how-to’s and overall flowchart of the software via phone support. I became a Subject Matter Expert for a US tax software in which I acted as floor support to address agent’s concerns and questions, acted as a trainer for client modules and generated daily/ weekly/ monthly reports and data regarding the team’s performance. In 2010, I was promoted as a Team Manager wherein I monitored the over-all performance of the team and formulated action plans to meet the Customer Satisfaction goal. I am seeking opportunities on jobs relating to Customer Service and data entry. I also have knowledge on using Microsoft office such as Word, Excel and PowerPoint, proficient with numbers and figures and has sufficient background and training in providing good and effective customer service.

$12.00 /hr
0 hours