International Customer Service Pro - Amazon Seller Central Expert
Last active: 1 day ago
Ranked No. 1 German Customer Service Freelancer, according to oDesk and Elance.
Leading independent amazon sellercentral service provider in Germany.
I am a multi-lingual (English, German, Portuguese, Dutch, Spanish) sales & marketing professional with more than 15 years of experience providing support and selling to all levels of management. Full-time customer service positions held at IBM and Orbitz.com, among others.
Proven record of working in international markets and cross-industry leading multi-cultural sales and support teams, and business development. Entrepreneural and goal driven spirit, out-of-the-box thinker, detail oriented, communicative.
Amazon Seller Central expert, eBay specialist and eCommerce consultant with 15 years of experience. I have worked as ecommerce, sales and customer service manager on 3 continents, North America, Latin America, and Europe.
I set up ecommerce accounts on platforms as Amazon, eBay, Etsy, Rakuten. I consult companies on customer satisfaction improvements, marketing strategies, feedback management. I provide everything around customer service from developing and establishing policies to supervision of international teams.