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Post your virtual assistant project on Upwork and find intelligent and organized VAs who provide sales, email, training and administrative support. You’ll find reliable freelancers who have excellent English communication skills, in-depth knowledge of Microsoft Office (Word, Excel, Access and PowerPoint) and Google Analytics. They may have experience in basic keyword research, search engine optimization (SEO) and Internet marketing concepts, as well as CPM and PPC campaigns. They can conduct Internet research and competitor analysis, or prepare detailed PDF reports, manage your WordPress, Drupal or Joomla CMS and website content. They can also add, remove and update product listings in your eCommerce website.

A virtual assistant (VA) provides remote administrative, technical or personal support. On Upwork, the world’s largest online workplace, professional virtual assistants can schedule appointments and meetings, help with event planning, write articles or prepare contracts and proofread business documents. They can also manage social media accounts, update social network profiles, handle personal tasks, and provide you with full-time virtual assistant services via Skype or Google Voice.

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Virtual Assistant Job Cost Overview

Typical total cost of Upwork Virtual Assistant projects based on completed and fixed-price jobs.

Upwork Virtual Assistant Jobs Completed Quarterly

On average, 2,604 Virtual Assistant projects are completed every quarter on Upwork.


Time to Complete Upwork Virtual Assistant Jobs

Time needed to complete a Virtual Assistant project on Upwork.

Average Virtual Assistant Freelancer Feedback Score

Virtual Assistant Upwork freelancers typically receive a client rating of 4.61.

Last updated: October 1, 2015
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Charisse Alivio

Charisse Alivio

-Sales Representative/Appointment Setter-

Philippines - Tests: 4

I have been a Customer Service/Sales/ Technical Support for several well known companies in the US through Call Center Companies here in the Philippines. Having said that this is my edge among the other employees who may be applying for the same position as I am with all the experience I have had being in the industry for almost 7 years. I am very motivated specially that I am a mom of 4 kids who always inspire me to strive more to be on top of my capabilities. I am a fast learner type of person and less supervision as well is needed when it comes to the tasks that my employer would ask me to do. I am flexible and don't have anything in particular that I wanted to do as I am pretty open in learning new tasks and would be thrilled to learn more.

92% Job Success
$7.00 /hr
1,191 hours

manoj dhyani

manoj dhyani

quality services with cost effective rates

India - Portfolio: 4

Respected Hiring Manager, We are very experienced team of 10 agents having 8 years of experience in the following fields. 1. Lead Generation. 2. Contact list building. 3. data entry. 4. e-mail marketing. 5. customer care. 6. typing. 7. telemarketing. We have done more then 50 projects in sales and marketing catagory and 7 projects in admin support catagory. I have got very good feedback in my all of jobs after provided quality work with time bond and cost effective rates. I am assuring you that you will get our best quality work and we will put our full effort to make your job successful. Looking forward to work with you . Regards Manoj Dhyani

74% Job Success
$3.00 /hr
481 hours

Romielyn S.

Romielyn S.

Team Leader/Excellent Customer Service & Sales Representative/VA/PA

Philippines - Tests: 3 - Portfolio: 3

To be able to deliver quality and dependable services. Provide service for collections,customer service, data entry, admin works and all others. Committed to excellence and quality service. Romielyn is an experienced Call Center Representative with good oral and written communication skills. She worked in BPO companies in Pampanga and Metro Manila since 2006. One of the most recent jobs she had was a collection specialist for Capital ONE USA at IQOR Philippines, Customer Service & Sales for T-Mobile USA at Teletech Philippines . She also handled a position at Australian Business Financing Centre as an Expert Sales Consultant for Government Grants. She handled new hire training and floor support for complex customer concerns. Romielyn is willing to learn and expand her knowledge and skills to be an effective employee. A good leader and team player is what describes her best.

100% Job Success
$8.89 /hr
5,960 hours

Ionie Mae Guzman

Ionie Mae Guzman Agency Contractor

Customer Service Professional and Telemarketing Expert

Philippines - Tests: 8 - Portfolio: 8

I have several years of customer service experience (including Ticket Support, Phone Support and Chat Support) and doing telemarketing jobs, in fact I was a Sales Coach in Stream Global Services ( Call Center in the Philippines). Aside from these, I also have experience as a Virtual Assistant, Lead Generator and a Project Manager. I am expert in using different Ticketing tools like, Zendesk and Kayako. I also have several years of experience using and managing different CRMs like, Salesforce, SugarCRM, ZOHO and a lot more. I actually call myself as an "all-around agent", because I can do any task. I am not afraid in learning new things. I am friendly, professional, multitasker, quick learner. I assure you, that if you hire me as your Customer Support Representative or for any position you think I am fit in, I will surely not fail you. Hope you would check on profile and I'm looking forward working with you.

Groups: Pro Customer Service

Associated with: Customer Support and Sales Agency, Manila's Top Tele-Seller

100% Job Success
$7.78 /hr
14,454 hours

Primark Junrei S. Roxas

Primark Junrei S. Roxas Agency Contractor

Zendesk Expert | Multitasking CSR | Quality Assurance | Telemarketing

Philippines - Tests: 3 - Portfolio: 5

I am a Project Manager and a freelancer, I handle various campaigns based in US, AU, UK and Canada. In these challenging times, it is necessary that one should be well-equipped and has a passion for excellence to be able to deliver the quality performance essential in any field of industry. On the other hand, it is equally important to work in an environment where you can develop your full potential and grow professionally where people relations experience can be fully utilized to improve people's satisfaction and service experience in a challenging environment to achieve the corporate goals while reaping the financial rewards. With this objective in mind, I am presenting to you my professional experience for your evaluation to be considered in your office firm. Here are some of my skills: • Efficient “People, Production and Service Management" • Systematized “Office administration and organization" • Proficient “Computer Literacy" • Quality-assured “Research /Data Gathering Implementation" • Excellent customer service satisfaction • Data entry, Order processing • Telemarketing/CSR both Inbound and outbound • Appointment setting • Email Handling for refund request • Quality Assurance -SEO • Accounts Managing • Live Chat Support • BPO I have been through extensive trainings and seminars that helped me. I can handle and manage things under pressure. I am trained in giving excellent service and maintained a delightful way of communicating with them. With this vast experience and range of skills, I am sure that this will make me an able and qualified candidate for your Office vacancy. Should you need any further information regarding our background and qualifications, please do notify me for you to set an interview session with me.

Associated with: INTERACTIVE Global Partners Unlimited, MetroLinks Solutions, TrexSEO International Agency

93% Job Success
$5.44 /hr
8,577 hours

Darko Avramovski

Darko Avramovski Agency Contractor

Lead Generation, VA, Web Research

Macedonia - Tests: 13 - Portfolio: 10

I am an honest, well-organized and hardworking freelancer with a bachelor degree in Business Logistics. Please have a look on my profile to get an idea of my professional experience and skills. For the past few years I have worked with a variety of successful companies. I have extensive experience in lead generation, sales, cold-calling (B2B, B2C), web research, market research, marketing and logistics. I do my best to connect my clients with consumers that are of interest to them through innovative online marketing concepts. I generate leads on behalf of companies in nearly every industry and consumer group, specialising in business to business and business to consumer markets. Therefore, I feel confident that I can meet your expectations and deliver high quality results. Also, I am very flexible and easy to communicate with, and could adapt to your needs.

Associated with: DAIS Agency

100% Job Success
$22.22 /hr
3,080 hours

Desiree B.

Desiree B.

Customer Service Expert

Philippines - Tests: 5 - Portfolio: 2

Job Objective Looking for the responsible post of a Customer Service/Virtual Assistant where I could put my knowledge and skills into practice and utilize my rich experience for the benefit of the company. Qualifications • Rich experience of more than four years working in a call center company. • Proven competency of dealing customers from various classes, assisting them with orders and answering their questions regarding products and related services. • Excellent communication and interpersonal skills. • Computer Skills, Multi-tasking • Innate dynamism which lets work in the fast call center atmosphere with ease. Technical Skills • Microsoft Office Proficiency • Email support • Phone troubleshooting • Sales • VA • Customer Support • Data Entry

$5.00 /hr
198 hours

Mary grace R.

Mary grace R.

CSR (inbound/outbound), Virtual Assistant, Transcriber

Philippines - Tests: 6

I was employed as a general transcriber that includes voice mail and legal accounts for a year, after that I was employed as a call center representative for 4 years (BPO Company, like Sitel and Sykes. I worked with AT&T, Sears Holdings, Tribune Publishing for Los Angeles Times, Bell Solo Mobile) and I have been a Real Estate Agent for an office based company (Robinsons Land Corporation) . My experience for years has afforded me the opportunity to become familiar with all kinds of transcription work, customer satisfaction and talking to different kinds of people. When I'm working on a project, I don't want just to meet deadlines. Rather, I prefer to complete the project well ahead of schedule. My time management skills are excellent and I'm organized, efficient, and I take pride in excelling at my work. I pride myself on my customer service skills and my ability to resolve difficult situations. I am confident that my skills are perfect match for your needs and will more than meet your expectations and be applicable to your requirements. My internet connection is very reliable and stable and I can work anytime of the day. email: skype: acy.rodriguez23

100% Job Success
$4.44 /hr
1,105 hours

Ivy Campos

Ivy Campos

Business Management Graduate

Philippines - Tests: 3

I'm a person who loves challenges to push myself to the limit professionally, that is. I strive hard to learn everything I can. I'd say I've achieved my goal of being the best in what I do. My strength is my commitment because I've gone as far as today because of this. I know that others may be as technically competent as I am but may not have the commitment, passion, dedication that I have. My weakness, on the other hand, is with my commitment I somehow get frustrated if i'm not able to achieve things to my satisfaction because I'm a perfectionist/ idealistic, so when things don't turn out as what I expected I get frustrated. That's why I'll push myself more.

$6.76 /hr
0 hours

Amelie Isabelo

Amelie Isabelo

customer service representative

Philippines - Tests: 1

Handle customer inquiries, complaints, billing questions and payment extension/service requests. Calm angry callers, repair trust, locate resources for problem resolution and design best-option solutions. Interface daily with internal partners in accounting, field services, new business, operations and consumer affairs divisions. Handled incoming calls from policyholders, responding to inquiries, resolving problems and correcting policy errors. Provided quotes and executed online policy changes for auto, home and excess liability. Used consultative selling techniques to provide leads for telesales personnel. Greet transfer and hold calls Build rapport, listen, clarify and manage conversational flow Manage upset customers, conflicts and challenging situations Deliver outstanding service, exceed expectations and build long-term loyalty Work in teams and in a self-directed environment

$4.44 /hr
0 hours