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Post your virtual assistant project on Upwork and find intelligent and organized VAs who provide sales, email, training and administrative support. You’ll find reliable freelancers who have excellent English communication skills, in-depth knowledge of Microsoft Office (Word, Excel, Access and PowerPoint) and Google Analytics. They may have experience in basic keyword research, search engine optimization (SEO) and Internet marketing concepts, as well as CPM and PPC campaigns. They can conduct Internet research and competitor analysis, or prepare detailed PDF reports, manage your WordPress, Drupal or Joomla CMS and website content. They can also add, remove and update product listings in your eCommerce website.

A virtual assistant (VA) provides remote administrative, technical or personal support. On Upwork, the world’s largest online workplace, professional virtual assistants can schedule appointments and meetings, help with event planning, write articles or prepare contracts and proofread business documents. They can also manage social media accounts, update social network profiles, handle personal tasks, and provide you with full-time virtual assistant services via Skype or Google Voice.

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Virtual Assistant Job Cost Overview

Typical total cost of Upwork Virtual Assistant projects based on completed and fixed-price jobs.

Upwork Virtual Assistant Jobs Completed Quarterly

On average, 2,604 Virtual Assistant projects are completed every quarter on Upwork.


Time to Complete Upwork Virtual Assistant Jobs

Time needed to complete a Virtual Assistant project on Upwork.

Average Virtual Assistant Freelancer Feedback Score

Virtual Assistant Upwork freelancers typically receive a client rating of 4.61.

Last updated: October 1, 2015
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Dina C.

Dina C.

Experienced Virtual Assistant, Phone Representative and Data Entry

Philippines - Tests: 2

I'm a very friendly person and can adjust easily to any environment. Talented and dependable worker, skilled in all aspects of office management and multitasking works. If your looking for a honest, patient, hardworking and responsible worker, I believe that I could very well be productive element on your work force.

$4.00 /hr
15 hours

Gustavo S.

Gustavo S.

Customer Service support with Sales experience

Nicaragua - Tests: 7 - Portfolio: 2

Rest assure that I can provide the quality of customer service or sales experience that you desire. I am professional and reliable, and have extensive customer service, sales and and administrative skills. I have over 3 year experience in Customer Service oriented while trying to give the best possible outcome, which is first call resolution of the customer´s issue in the first contact. I also have 3 years’ experience in Sales (credit monitoring products, telephone service, and credit card customer support). I am a person striving towards results, this gives me the opportunity to reach my goals in an efficient way. I do like to take up challenges easily. I am a multitasking person, this allows me to work on different tasks at the same time, maximizing productivity. Able to generate reports that will not only allow easy comprehension of performance but also identify areas of opportunity.

Groups: Pro Customer Service

$12.50 /hr
822 hours

Celgrid Dandasan

Celgrid Dandasan

Help desk expert


I have good experience as a Virtual Assistant, Data Entry, Web Research, Google documents and MS Office. My typing speed is more than 50 words per minute. I have three years experience as help desk assistant in PLDT - Maratel, one of the best telecommunications companies here in my country. I have a good communication skills and excellent interpersonal skills.

$5.00 /hr
26 hours

Tara michelle S.

Tara michelle S.

Project Manager, Team Manager, Various Freelance Services Provider

Philippines - Tests: 3

A Highly skilled manager with 12 years of experience in Customer Service Center management. Worked in Corporate Customer Service for various multinational companies, consistently in the top Fortune 500. A versatile and skilled professional with leadership qualities and excellent hands-on experience in developing and improving process flow of various industries. Has tenets displaying a leadership characterized by in person to person communication, with personal touch and real relationships. A Project Manager with style fostering an open, trusting and respectful relationship with team, that is free from retaliation and reproach. Has frontliner, supervisory and managerial experience in both Inbound, Outbound and Non Voice projects for Financial Customer Service, Collections, Technical and Logistics related line of businesses. I have managed, coordinated and directed the daily operations of a unit of 20 to 40 staff members, handling inbound, outbound, non-voice, administrative for various line of business and or department specific and not limited to credit card collections for financial institutions, billing, customer service, technical support for telecommunications and ISP, hardware and software, logistics and supply chain solutions for air, ground and international market. Has broad knowledge in administration of customer service representatives. Highly experienced in negotiation and managing daily operations in a customer service center environment. Has extensive knowledge of d creating and conducting training programs. I can conduct interviews and do HUman Resources duty. Conducts monthly performance reviews to assess their performance and potential growth.

$10.00 /hr
0 hours

Raylynne T.

Raylynne T.

Customer Representative

Philippines - Tests: 4

I am a graduate of Business in Administration major in Entrepreneurship. I graduated in Philippine Women's College of Davao. During my college years I have managed my own wholesale-retail clothing business and with that I was able to practice my accounting and management skills. And during my senior college years I put up a food business as part of my intern-ship and my final business implementation and it was very challenging to manage two businesses at the same time. In December 2013, I closed my two businesses in the Philippines because our visa for Canada was approved. When I arrived North Van, as my first job was at Tim Hortons as a Cashier/Front store member. After 3 months I was promoted as a Supervisor because my boss saw a potential that I can be easily to be trained and have a leadership skill. My job their was training of staffs, resolving complaints from customers, decision making, doing office jobs (like invoicing, inventory, cash balancing, ordering, scheduling, updating new promotions, store control). I tried to have a double job and work in Whole Foods Market for 3 months only. After a year and half in Tim Hortons I applied in Shoppers Drug Mart and I worked as a Customer Service and a Cashier there. It involves communicating with different people, suggestive selling and cash handling too. But this is my first to join Upwork and see if I can find a job for entry level. If given a chance to be hired, I can only say that I am person who is hard working and I am open to learn a lot of things.

$5.56 /hr
0 hours

Vladimir Trkovnik

Vladimir Trkovnik

Highly experienced Croatian translator and virtual assistant

Croatia - Tests: 23 - Portfolio: 8

Highly experienced (15+ years) native Croatian speaking freelance translator with American high school diploma, Cambridge Council of Europe C1 level English Certificate, Cambridge Business English Certificate Vantage and university degree in economics, field international business. 20 years of working experience in sales, business management, foreign trade, key account management, CRM and customer support. Translator of various business contracts, financial statements and reports, business presentations, catalogues, web pages, marketing related documents, case studies, investment studies and many other business, accounting and finance related documents. Other translating fields: paper industry, IT industry (laptops, printers, toner and ink jet cartridges and other office consumables), steel industry (thermal insulated roof and wall steel panels, steel construction), tourism and travel, marketing (leaflets, brochures, catalogues), various business contracts, insurance, banking, work safety, ecology, sustainable growth, food inudstry, food declarations and others. I have two Cambridge English Certificates: Council of Europe LEVEL C1 and Business English Certificate (BEC) Level Vantage. Being a native Croatian speaker, my main translating directions are English-Croatian and Croatian-English. Besides very high command in English, I have also advanced command in German and Itallian. Other translating directions: Itallian-Cro, German-Cro, Ital.-Engl., German-English. Besides living in USA for one year, I have also lived in Italy for six months. Having worked for several years as brand and product manager for Croatia for Fabriano Italy art, office and drawing papers and Epson printers (Epson subsidiary responsible for Croatia based in Italy) and intensive contacts and regular visits to Italy have also contributed to a very good command of italian language. In the last three years, having been working intensively for several Croatian companies doing business in Germany and Austria and working as virtual assistant specialized for online marketing and sales support, I have gained high command of German as well. The most important translation project: translation and localization (from English to Croatian) of approximately 100.000 words of e-learning material, practice and textbooks for European business competence licence (EBCL). I am certified trainer and evaluator for the internationally recognized business management program EBCL (European business competence licence) - more details on Flexible, reliable, highly experienced business and office assistant with 20 years of working experience (16 YEARS WORKING EXPERIENCE IN IT INDUSTRY) in international business environment with highly advanced following skills: Computer skills: Advanced MS WORD, MS EXCEL, MS OFFICE, WINDOWS XP, WINDOWS 8.1, ACCESS, POWERPOINT, accounting and invoicing softwares Business skills: Advanced skills in accounting, marketing, sales, business and financial analysis, backoffice support, customer support, CRM, business administration, invoicing, e-mail and file management, translation of business documents and written presentations, consecutive translation of business meetings and presentations, project management, WRITING BUSINESS PROPOSALS, RICH EXPERIENCE IN INTRODUCTION, LAUNCHING AND BOOSTING SALES OF A NEW PRODUCTS OR BRANDS TO THE MARKET. Strengths: (these are my most important attributes) flexibility, reliability, experience, punctuality, performance quality, determination to getting the job well done. Absolute level of customer satisfaction orientation and respect for delivery terms and high sensibility to job and customers requirements. Accustomed to work under pressure and to meet tight delivery deadlines without jeopardizing the quality.

$14.44 /hr
0 hours

Robertson Mancho

Robertson Mancho Agency Contractor

Appointment Setter - Outbound/Inbound - Data Entry - IT - Networking

Philippines - Tests: 2

Over the last 4 months, I was involved with both Outbound and inbound accounts offering different services that the client offers, mostly sales. I joined oDesk because it offers flexibility that I need right now, having relocated away from the Metro. My competencies are centered to Sales and Marketing, Customer Service and Client Management. I want to be part of this industry because there is a lot of opportunities where I can learn more things to improve my skills and knowledge. I currently experience computer skills because I am operating internet cafe making a total of 30 seats.


$4.44 /hr
167 hours

John Zacheau

John Zacheau

Tech Support and Telemarketing experience

India - Tests: 3

I have a working experience of 8 Yrs with excellent telemarketing, and a good tech support skills where my collections & customer service skills were developed. Skills Technical - Computer Troubleshooting - Remote technical support. - Software solutions and support - Have excellent experience in Up-Selling - Customer Support - Will be able to troubleshoot over the phone for any computer related issue - Problem solving skills and accustomed to long work hours - Handling the computer in the quickest way. Sales - 8 Yrs Call Center Professional. Ability to make sound decisions - Up-selling products and plans - Worked for U.S and Australian Processes. I offer the level of maturity and looking for a good job to to put my 100% efficiency in it. Able to do the task given to me as quickly and possible.

$7.00 /hr
51 hours