Call Center Superstar
I am a well 7 years experienced Customer Service Specialist and most of the years I worked is about dealing with customer queries and provide resolutions. I have been a Team Leader to Customer Service Department-back office support handling email, chat and the like. Sales is what I am good at. Recent job I had is a home based one, catering US real Estate business. Doing all cold calling (outbound) and receiving call backs from possible clients and make sure to convert them into buyer. Also called different types or Real estate campaigns such as home buyers, seller leads, New and Old Expired listings, Cancelled/Widthdrawn Listings, Just listed, just sold, cold farming. power prospecting, Prime Seller leads, Home Value/Intermet leads. All well trained to different CRMs such as Top Producer, Data 24/7, Landvoice, Mojo, Red X, Trulia, Zillow, Infusionsoft and Boomtownroi. Also am knowledgeable to Craiglist. Lead Generation, data mining, email support and management, calendar management, data entry. If you are looking for someone who just sits all day waiting for instructions, the don't hire me. I am an independent person and i can assure you that I can work in less supervision not to cause you any of your time to worry. I know I am just a human being, who makes mistakes and faults, but I make sure to make it up an do better the next time. My quote in life is what MJ said once : "I may have missed a thousand shots, I've failed over and over and over again in my life. And that is why I succeed." I always make every fall my way to success.