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Post your administrative support project on Upwork and hire executive administrative assistants, project coordinators or personal assistants (PAs) to organize your calendar; schedule your appointments; and attend meetings, take phone or Skype calls, or respond to emails on your behalf. With their professional experience in customer service, office management support, human resource management and office administration tools and software, they can monitor your CRM systems, collect business data, prepare and update reports, and perform Internet research, marketing research, data entry and other administrative tasks.

Businesses use administrative support to help with office management, data collection and reporting, or project management to meet the organization’s administrative and HR needs. On Upwork, the world’s largest online workplace, companies hire highly skilled and reliable administrative assistants to aid executives, directors and managers. They typically gather data; perform decision-making tasks; communicate with vendors, suppliers and clients; monitor customer service; and coordinate with other departments.

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Administrative Support Job Cost Overview

Typical total cost of Upwork Administrative Support projects based on completed and fixed-price jobs.

Upwork Administrative Support Jobs Completed Quarterly

On average, 1,761 Administrative Support projects are completed every quarter on Upwork.

1,761

Time to Complete Upwork Administrative Support Jobs

Time needed to complete a Administrative Support project on Upwork.

Average Administrative Support Freelancer Feedback Score

Administrative Support Upwork freelancers typically receive a client rating of 4.61.

4.61
Last updated: August 1, 2015
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  1. Aijo D.

    Aijo D. Agency Contractor

    Administrative Support, Sales & Marketing, Wordpress , Team Lead

    Philippines - Tests: 6 - Portfolio: 3

    Professional with extensive experience in the following: • Administrative Support • Sales & Marketing • Data Science & Analytics Strong experience in managing and providing leadership for delivering Administrative Support projects and services like: • Data Entry • Personal / Virtual Assistant • Web Research • Transcription • Project Management I have designed and completed many successful 3 pages niche website following 3 simple steps with strong SEO and applied effective SMM strategies. Due to the fact that I am very passionate in online business / marketing, I took several online courses like: • Search Engine Optimization • Social Media Marketing • Lead Generation • Email & Marketing Automation • Wordpress With regards to my Data Science & Analytics skills, I don't consider myself as a professional but I know how to scrape and extract data from structure or non-structured sources or from authenticated sources. I'm a highly skilled and detail oriented contractor with exceptional reliability and honesty in every project. Excellent communicator, capable of building strong relationships, fast learner and passionate about Administrative Support, Data Extraction and Marketing. I am a proud owner and staffing manager of Bien Administrative Support Services, an Odesk agency that offers Admin Support services with short "no-cost test service" for competence assessment.

    Associated with: Bien Administrative Support Services, EASI- **e-Office Admin Services, Inc.**

    $6.67 /hr
    4,297 hours
    4.92
  2. Michelle Mangaoang

    Michelle Mangaoang

    Customer Service Representative | VA | Web Researcher

    Philippines - Tests: 10 - Portfolio: 2

    I have worked as a customer service representative for over 4 years in which I had the privilege to deal with Australian clients. Working for back office, my job role is to process phone connections and make sure to email or call clients when needed. I am knowledgeable in Microsoft office applications. I am competent when it comes to customer service and administrative jobs.

    $3.89 /hr
    1,927 hours
    5.00
  3. Maria rosario R.

    Maria rosario R.

    Virtual Assistant/Administrator, English Teacher, Customer Support

    Philippines - Tests: 18 - Portfolio: 2

    To offer superior performance and high quality work in the following areas which you may need assistance in. VIRTUAL ASSISTANCE: * Projects - Basecamp, Asana, TeamworkPM, Trello, Wunderlist * Highrise (Basecamp Directory) * iCloud * Administrative tasks (letters, contracts, record-keeping etc ... ) * Booking travel arrangements * Data-Entry * Appointment Setting * Client Callbacks (worldwide) * Phone service (outbound and inbound - USA and Canada) * Web Research * Social Media Promotion (Facebook, Twitter) Tools: MS Office Suite, Basecamp, Google Docs, File-Sharing (Dropbox), Asana, SugarSync, Apple iWork, Wunderlist EDUCATION: Licensed teacher since 2003 * Private tutoring (Academic) * English Composition (Creative Writing), Reading (SRA Reading Laboratory), Math (includes Singapore Maths) * Worksheets creation * Placement Tests creation (K-12) * Conversational English tutoring (non-native speakers) * Accelerated Learning techniques (students and teachers) * Basic Facilitation training for private tutors Tools: Skype, Google-Chat or Magic Jack for online training CUSTOMER SERVICE: * Outbound and inbound support (1st level) * Supervisor assistance (2nd level) * Up-selling * Cross-selling * Soft and hard selling * Product Training * Leads Generation * Quality Assurance * Retail, Rewards Program, Technical, General Inquiries * FAQ's creation * Phone, Email and Live Chat support * Get Satisfaction, KANA Mail * Sales Platforms: eBay, Craigslist, Rentals.com Rate negotiable based on hours, duration and workload.

    $16.67 /hr
    1,458 hours
    4.23
  4. Andrea Montalvo

    Andrea Montalvo

    Support Specialist, Events & Production, Human Resources

    Philippines - Tests: 12

    For the past 5 years, I have worked as a Human Resources, Sales and Events Management professional. I have gained extensive training in Customer Support and have showed exemplary performance in the said field. Having been able to work for both local and multinational companies, I have acquired the knowledge, skills and training that will allow me to be competitive in different industries. With the job categories mentioned, I know that I am a flexible, detail-oriented individual and I am seeking for opportunities that would be able to further enhance my knowledge in different areas as well as to hone the skills I already have.

    $5.56 /hr
    3,168 hours
    5.00
  5. Peter A.

    Peter A.

    Danish Supporter

    Philippines - Tests: 7

    I am a native Danish speaking Customer Supporter/ CSR /Adminstrator that is very reliable, trustworthy and flexible. I also do audio transcription from Danish to English. I am a goal oriented person and can work with minimal supervision. I give 100% undivided attention to my work. Quality is my prime objective in every task that I do.

    $18.00 /hr
    3,479 hours
    4.97
  6. Jaqueline Mendoza-Bongco

    Jaqueline Mendoza-Bongco

    Administrative Support/Customer Care/Data Analyst/WEB RESEARCHER/SEO

    Philippines - Tests: 6

    For the past 5 years I've been exposed with different types of work such as clerical, recruitment, managing production on a customer service side and forecasting or handling 800 people in terms of business needs.  My previous experiences had taught me a lot and could help out in all the projects that will be assigned. Currently I worked as a Keyword Researcher and help out our Internet Marketing Manager in analyzing keywords for the website

    $5.56 /hr
    2,940 hours
    4.87
  7. Jennifer Wyatt

    Jennifer Wyatt Agency Contractor

    Managing Consultant

    United States - Tests: 3

    Increasing your bottom-line through efficiency and expertise Top strengths: Focus, Achiever, Intellection, Responsibility, Learner • Accomplished management professional with 10+ years in administration and office management • Able to streamline processes to improve turn-around and delivery time while remaining accurate • Demonstrates strong organizational and analytical skills in developing reports and evaluating processes • Proficient in reviewing and disseminating information to diverse audiences with exceptional communication skills

    Associated with: i-Focus

    $27.79 /hr
    2,174 hours
    4.70
  8. Jocelyn C.

    Jocelyn C. Agency Contractor

    Perfectionist Customer Operations Consultant/Manager

    Canada - Tests: 8

    Over the past 10 years, I have worked within a contact center environment in the customer service industry. I have assisted individual and corporate clients in various areas of business. Quality and accuracy assurance markings were always 98% - 100%. I have consulted and managed in the customer support industry and have worked in a project manager and analyst role. • 10 years of experience providing customer service. • Over 6 years experience in a fast-paced, deadline-driven environment. • Critical thinker • Energetic and organized • Self-starter with professional manner • Excellent communication skills • Creative problem solver • Highly organized with superior attention to detail • Experience managing large teams and analyzing data for QA as well as coming up with plans/ideas to incorporate exceptional customer service within the team. Data Entry Clerk/Virtual Assistant During this contract for a client, I retrieved and entered content and media into Wordpress hosted websites. I also learned the basics of creating and managing websites via Wordpress including implementing templates and plugins, applying SEO to content and basic website layout/development in order to be able to make changes as needed. SEO was also learned via the creation of keyword based articles and via proper use of the keyword tool and SEO by Yoast plugin. Research Investigated and analyzed client complaints to identify and resolve issues. Multitasking Demonstrated proficiencies in telephone, e-mail, fax and filing within high-volume environment. Data Entry Reviewed and updated client correspondence files and scheduling database. Reporting Updated client payment plans and monitored payment compliance and progress. Administration Answered multiple phone lines, transferred calls to corresponding departments, scheduled customer appointments and billed accordingly. Customer Service Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.

    Groups: Pro Customer Service

    Associated with: Everything Assistants

    $30.00 /hr
    5,594 hours
    5.00
  9. Vijayanand P.

    Vijayanand P. Agency Contractor

    Expert Medical/Pharma/Market Researcher, Consultant

    India - Tests: 8 - Portfolio: 3

    I am a Health Science Ph.D Scholar (Pharmaceutical sciences) with expertise in Medical/Pharma/Health/Nutrition Research with full access to scientific journals and articles. I have a unique blend of healthcare and marketing experience. I have over 10 years experience in Health care research, QA and production of pharmaceuticals, Academics and Pharma marketing [Both domestic and International]. I have more than 1300 hours of experience in odesk and most of the jobs included Medico-market Research. I am an expert Researcher of Pubmed, Lancet, Clinical and pre-clinical trials, Scientific medical and pharmaceutical journals, data extraction from scientific and academic documents etc. As i have strong marketing experience with health science back ground, was able to assist the clients both in market research as well as scientific research. Please find below my work experience in odesk: Project-I: Health and Ayurveda related Reseach I worked with a client and assisted him developing Kindle Book on Ayurvedic health recipes for westerners. Job involved researching and developing various Ayurvedic cooking recipes and finding out the health benefits of each ingredient. Project-II: Natural Health Related Research Worked as back end researcher and assisted the client in developing Natural health protocols for various diseases using essential oils. Job was to find out various essential oils used in treating different diseases and suggest their probable use in the natural treatment. Project-III: Pharmacology and scientific literature Research. Worked as chemical assessment specialist with Ithos. Job was to find the chemical document, extract required details and fill in the google spreadsheet. Chemical documents were related to drugs and medicines. Required details were like NOEL. NOAEL, LD50, ED50, type and number of of animals used in the study and relevant pharmacological data. At the end of the job, client appreciated the work and awarded 5 stars for work Project-IV: Skin Care and Cosmetics products Research. Competitors study Worked with a skin care company as online web researcher. Job was to research ingredients of various skin care and cosmetic products. Searched and gathered information like description of the products, major adverse effects, any interactions with other ingredients and benefits of each ingredients. Job also involved finding their competitors, price and packaging details. Project-V: Concept development Research, Pharma market survey and study Worked with Web Magic solutions, UK, as Pharma Market Analyst. Job was to assist the client in developing Pharma Market place and automation of Pharma Supply Chain. For this, made an offline survey by visiting various chemists/retailers, wholesalers, doctors and collected relevant data for the client. In the same work made a detailed research on Generic Pharmaceutical market in India and globe and provided the relevant findings to the client. Project-VI: Drug entity competitor study Worked with another client for Identifying Drug Competitors. Job involved searching the data base of Regulatory bodies (USFDA, MHRA, TGA, WHO) and finding the drug competitors approved by them. Work was well appreciated and awarded with 5 star. Project-VII: Medical tourism. Provided report of market potentialities of 5 countries India, Singapore, Malaysia, Thailand and Dubai. Also suggested suitable strategies for Istanbul to target European market. Client awarded me 5 stars and expressed her satisfaction over the work in feedback. Project-VIII: Ingredients sourcing. In this job, i assisted the client in finding right ingredients suppliers in USA for his weight loss and meal replacement product. Prepared google spreadsheet of ingredients suppliers and assisted the client by sending mails to all the suppliers and negotiating over phone and email. Clint was happy with the work and awarded me a bonus of $155 USD and increased hourly pay. Project-IX: Probiotics in UTI. I assisted a client in finalizing the formulation for UTI and assisted him in choosing right strain of probiotic bacteria for UTI. Work involved researching few natural ingredients and their studies on UTI. Work was successful and client assured more work soon. Project-X: Biotech Company researcher In this job, I assisted a client in finding required details, like number of products in pipeline, share value, growth trends, product descriptions etc of selected biotech companies. The information was to help the client in decision making whether to invest on that company. Client was happy with my research and assured further work soon. I would welcome the opportunity to provide you with an exceptional service which will fit your budget and exceed your expectations. I put clients first and aspire to deliver consistently high quality, cost effective services. I look forward to work with you. Truly Yours Vijayanand

    Associated with: VIJAYANAND

    $13.33 /hr
    1,402 hours
    4.99
  10. Leslie Ann Lumbo

    Leslie Ann Lumbo Agency Contractor

    Virtual Assistant / Researcher / Data Entry

    Philippines - Tests: 4 - Portfolio: 10

    Objective: Seek chance for professional enrichment and to obtain a challenging online job wherein I can contribute my extensive experience and background for much enhancement and productivity of the company’s operation. I am a top-rated Virtual Assistant for more than 5 years. Over these years, I have developed my skills doing data entry, internet research, Microsoft word and excel projects and other administrative tasks. I provide quality and reliable work with professionalism and hard work. I am self-motivated, detail-oriented, punctual, honest and possess excellent communication/organizational skills. I have the ability to work in a fast-paced environment, meet deadlines and able to prioritize and manage multiple project at once. I am always ready for challenges, open for new solutions and opportunities, develop new skills and learn new things.

    Associated with: iambatac

    $8.00 /hr
    3,585 hours
    5.00